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Van Nuys, CA

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Details Home

4.4 (11 reviews)
Closed • 9:00 am - 5:00 pm

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2 years ago

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Nick D.

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Review Highlights - Details Home

“After scouring the internet and talking to several companies I came across Nick from Details Home from Yelp.”

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American Deluxe Windows and Doors - American Deluxe Windows & Doors Project

American Deluxe Windows and Doors

(429 reviews)

North Hollywood

American Deluxe Windows and Doors was a wonderful company to work with. Tony, our salesperson,…read moregave me helpful recommendations including getting my windows up to code and suggestions of what types of windows would be appropriate while other companies did not. The windows were manufactured within the promised time. On installation day, the team was able to complete 15 windows and a sliding glass door in less than a day. The installation team was very profession and worked quickly. When one window was not manufactured properly, they took note of it, and came back to replace it. They made sure that ALL work was done correctly. My windows turned out great! I highly recommend this company.

The team of professionals at this company is honest, considerate, open to questions, and deliver…read morehigh quality product. We needed an accessible shower installation for our ADU. Michael Crooks was very responsive as a company rep and everything he quoted was delivered just as he said. The quality of the shower is excellent and we love the Koehler fixtures. We chose black on white to assist those with visual deficits and really like how they turned out! The fold down seat is also a plus for those with endurance challenges! The demolition andinstallation team of Jose, Gabriel and Jairo could not have done a better job! They were timely, efficient and professional. They demolished the shower and tub one day and took away all the debris. Then, the next day, they built the frame and installed the new walk in shower exactly as we requested. They were pleasant to have on our property and we're considerate in where they set up their workstation and parked their trucks. We did have a challenge posed by the installation day with company coming to visit us... And they worked out a mutually agreed upon date that met our needs. I highly recommend this company.. ask for this team of installers! You won't regret it!!

RELI Windows & Doors - Living Room Sliding Door and Kitchen Window Installed

RELI Windows & Doors

(19 reviews)

Sherman Oaks

The project is finally completed after several months, and I'm glad it is finished. I want to be…read morefair and mention that Robert was always respectful and professional with me. He apologized several times for the problems and did work with me to resolve some of the issues. However, the overall experience was much more stressful and time-consuming than it should have been. There were repeated scheduling and communication issues, installers were repeatedly late, and there were multiple delays. I often had to reach out several times just to get updates or confirm when someone would actually come. I had actually told Robert that I did not want to write a negative review and that I would give them another chance to finish everything properly. Unfortunately, even with that final opportunity, there were still issues. When the interior doors were completed, the locks were forgotten. They had to come back the next day, and I ended up installing the locks myself. The door stoppers were also delivered in chrome even though I had requested black. One of the interior doors is also cracked at the top. Robert told me that he would get me a replacement door, but the replacement was never delivered. There are also a couple of smaller finishing issues. One patio door screen is missing the lock, and another window has a loose bottom seal with tape that does not look properly finished. At this point, after everything that has happened, I will take care of these smaller issues myself because I do not want any more back-and-forth. There was also a financing issue. I was told that the financing would have 12 months with no payments, but when I submitted the financing, the actual terms were only 3 months with no payments. That was disappointing because I made my decision based partly on what I was told. Another issue was that the workers used our restroom even though they were specifically asked not to, and they left it unflushed. I will provide photos with this review so people can see the finishing issues for themselves. Overall, the final project is completed, and I appreciate Robert personally trying to work with me and make things right. However, the process involved too many delays, communication problems, scheduling issues, and finishing details that I had to deal with myself. I gave them another chance because I genuinely wanted to give them the opportunity to finish on a better note, but unfortunately there were still problems. I'm glad the project is finally finished, but based on my overall experience, I would not choose to go through this process again.

My experience with Reli was excellent from start to finish. After my initial inquiry, Territory…read moreManager Monica reached out and guided me through the process with patience and professionalism. As someone with no prior experience replacing home windows, I appreciated how friendly and informative she was, answering all of my many questions. I loved the convenience of handling everything from home--no need to visit a showroom. Monica was responsive to my texts, quickly updated my quote whenever I changed my mind, and ensured the final measurements were taken before placing the order. The windows arrived promptly from the manufacturer, and installation was scheduled without delay. The crew was courteous, knowledgeable, and completed the entire project in just one day. After shopping around with several companies, I ultimately chose Reli for their competitive pricing, quality product, and outstanding service. I couldn't be happier with the result and highly recommend them.

Details Home - doorsales - Updated October 2026

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