2021 Q5 hybrid. Hid the roof antenna on my garage door while backing out. Remarkable amount of…read moreelectronics in there. The roof panel to which it was attached had to be replaced. Although the repair took several weeks, the work was done perfectly. All the electronics work as before, and you can't see where the repair was done. I can't recommend them too highly.

The bumper on my car was scraped against the brick surround at the garage door as I was pulling out…read moreof my home garage. The damage was a scrape on the bumper -- all told from end to end, maybe 4 or 5 inches. The Collison Center's repair estimate was more than $6,000. In reviewing the estimate there was a charge of $1152 for "mechanical labor." I asked to what that related. I was told it was for a complete mechanical check of the car including the electrical system. Total nonsense! There was a scrape on a bumper. When I said that I did not want the mechanical check of the car as it was completely unnecessary, I was told that it was a requirement. I handed the estimate back and left. A total ripoff.

I cannot say enough about the workmanship of AutoMed. Not only were they very fast, the work was…read moreflawless. The owners and workmen are also very kind people.

Had my number on my c63 reapire, looked brand new! even had a special paint job from factory and it…read morelooked perfect.

I had a few issues with my car, the main one being a dent on my drivers side door. I shopped around…read morefor quotes and Auto Body World gave me the best rate along with time for completion. The job was completed ahead of schedule and they did a great job. There were a few kinks but it's been 2 months since the job was completed and I'm very happy. I would definitely recommend!

This shop works with Allstate insurance, I had initially had it towed to another shop right near it…read morethat had super reviews, but Allstate said it would tow it for free to this shop and because they partner with Allstate it would be a better faster experience .Eric is wonderful, he does amazing work, it took several weeks for my car to be fixed but that could have been due to waiting for parts. Overall your car is in great hands here! I watched several cars pull out of the lot that look brand new!

They had my car for a week and didn't even start to work on it. No one called me to give me a…read morestatus update. When I called they gave me no information and no one called me back. Finally I just went and reclaimed my car so I can take it to another body shop. The only reason this isn't one stat is they were polite and apologetic when I took my car.

These guys repaired our car better than new. After some crazy lady attempted wreckage on our brand…read morenew Jeep we were in need of some body repair. After seeing all the yelp reviews for Safford we decided to give these guys a shot and they didn't disappoint. I took it in for an initial inspection and they told me fair and square what they were going to do without any gripes. They set me up with a rental car which was already waiting for me. They worked with our insurance company every step of the way. They emailed me status updates every morning. And they had everything completed on time. They even worked with me to replace some aftermarket parts and custom upgrades at no additional charge. It was all quite painless really. Instead of the repair being a huge pain in the you know what it actually turned out to be a pleasure working with these guys.

Excellent work. Very fair price. Joe was great to work…read morewith. Everything as promised.

Needed my rear bumper fixed along with the panel above it. Originally had gone to a different shop…read morein the same plaza. When they realized the issue was a bit more severe, they called Sevan over to take a look since he has experience working on Teslas. Dropped off my model 3 the following week on a Monday and was able to pick it up Wednesday afternoon. Joe and Sevan communicated with me throughout the process after dropping off my vehicle. Great service, good people.

Great experience! After a terrible experience with another body shop, these guys got my car in…read morewithin a week, fixed another shop's bad work, and had everything done the same day. When I picked up my car, the repair looked great, and they had even cleaned the inside and outside, even though it wasn't a major repair. That was a really nice surprise. Garret, the manager, was awesome to work with and made the whole process easy. I definitely recommend this shop if you need body work done!

The entire team did an amazing job on my car after it was banged up by a couple kids (not mine) who…read moredecided to take it on a joy ride and cracked the bumper, damaged the side mirror and scraped up the door. The car looked amazing when Wilber was done with it! The front desk was extremely helpful and communicative. I would definitely recommend them.

Seamless color match and flawless dent repair. No one would ever know I hit a pole and had…read moreextensive damage. Unbelievable value for the high-quality of work received, not to mention the convenience of having the shop come to you. Extremely professional and explained every step of the process.

Great service and reasonable prices! I had an issue with my Mazda and needed help the same day. He…read morecame out quickly and did an excellent job. There was a piece missing, and he came back two weeks later to install it at no extra charge. Not many businesses provide that kind of service anymore. Highly recommend!

TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.