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    Express Auto Inc

    4.4 (7 reviews)
    Closed 8:30 am - 5:30 pm

    Services - Express Auto Inc

    Bumper repair

    Collision repair

    Auto customization

    9 More Services

    Dent removal

    Auto exterior customization

    Auto frame testing

    Auto hail damage repair

    Paint and scratches

    Vehicle painting

    Auto steering and suspension repair

    Rust damage repair

    Rear-end damage

    Express Auto Inc Photos

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    5 years ago

    Fantastic service, quick and affordable, definitely recommend to others

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    Tysons Corner Collision Center - Damage on lower left area. To emphasize the absurdity of the length for repairs and missing deadlines (over 2 months)

    Tysons Corner Collision Center

    (89 reviews)

    2021 Q5 hybrid. Hid the roof antenna on my garage door while backing out. Remarkable amount of…read moreelectronics in there. The roof panel to which it was attached had to be replaced. Although the repair took several weeks, the work was done perfectly. All the electronics work as before, and you can't see where the repair was done. I can't recommend them too highly.

    Horrible Experience... I took my Black 2019 AMG GT 53 (Brabus 500 "Brabus Kit Style") into their…read moreshop for rear end damage to diffuser and bent exhaust, through an insurance claim that I was not at fault. *I will not account for the separate nightmare I went through insurances and lots and back and forth,* Therefore, this review is reference to the aftermath where funds were available for repairs to be initiated and my car is still in the shop. My vehicle has been sitting (outside in the sun and constant rain) since June 24th and still waiting on re-assembly until now (September 3rd, 2024). To mitigate boring you of ALL the details these are the items to consider when bringing your vehicle: ***Lack of communication via phone/email - I literally called everyday for a few weeks chasing down for an update and or status. Kudos to Kathy (Front Desk) for doing her best to keep me posted in the absence of a getting a call back from Todd Traxler (Service Rep) and/or Manager Ian. ***Lack of caring for high-end vehicles - My Black AMG GT 53 with Ceramic Pro has been sitting outside through high temperatures and rain for more than two months, to the point that carbon fiber parts had been affected. ***False expectations/time frame - Completion had been delayed two times already since June and have tried to excuse themselves by being understaffed and/or having busy schedules, being on vacation, or being sick. *** Price with service alignment - Given the high pricing in labor they charge, you would expect a top notch service; however, I did not see any of that. In conclusion, I have been without a vehicle for 3 months (since collision) and have been extremely patient with the process, but now I am deeply disappointed in how my vehicle has been handled by the shop. I do not have anything against Todd Traxler, as he maintained his professionalism throughout my frustration and "seems" to be doing everything in his power to help out. However, the lack of communication, lack of vehicle care and continued false expectations led me to leave this review, and believe that this is a common practice in this shop. Therefore, for your vehicle's sake, please be wary of taking your expensive vehicle here. I would also question why they have not been accredited by the BBB... Diego A.

    Total Recon Auto Center - Superior Customer Service

    Total Recon Auto Center

    (353 reviews)

    If you need help with your Tesla, Total Recon Rockville, is the place to go. They are…read moreprofessional, kind and efficient. I picked my Tesla up after being repaired from a rear end accident. it is back to new and the team (Darwin and Jonathan). ensured that every last detail was taken care of promptly. I cannot recommend them enough! Thank you Total Recon!

    I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

    Express Auto Inc - bodyshops - Updated May 2026

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