2021 Q5 hybrid. Hid the roof antenna on my garage door while backing out. Remarkable amount of…read moreelectronics in there. The roof panel to which it was attached had to be replaced. Although the repair took several weeks, the work was done perfectly. All the electronics work as before, and you can't see where the repair was done. I can't recommend them too highly.

Horrible Experience... I took my Black 2019 AMG GT 53 (Brabus 500 "Brabus Kit Style") into their…read moreshop for rear end damage to diffuser and bent exhaust, through an insurance claim that I was not at fault. *I will not account for the separate nightmare I went through insurances and lots and back and forth,* Therefore, this review is reference to the aftermath where funds were available for repairs to be initiated and my car is still in the shop. My vehicle has been sitting (outside in the sun and constant rain) since June 24th and still waiting on re-assembly until now (September 3rd, 2024). To mitigate boring you of ALL the details these are the items to consider when bringing your vehicle: ***Lack of communication via phone/email - I literally called everyday for a few weeks chasing down for an update and or status. Kudos to Kathy (Front Desk) for doing her best to keep me posted in the absence of a getting a call back from Todd Traxler (Service Rep) and/or Manager Ian. ***Lack of caring for high-end vehicles - My Black AMG GT 53 with Ceramic Pro has been sitting outside through high temperatures and rain for more than two months, to the point that carbon fiber parts had been affected. ***False expectations/time frame - Completion had been delayed two times already since June and have tried to excuse themselves by being understaffed and/or having busy schedules, being on vacation, or being sick. *** Price with service alignment - Given the high pricing in labor they charge, you would expect a top notch service; however, I did not see any of that. In conclusion, I have been without a vehicle for 3 months (since collision) and have been extremely patient with the process, but now I am deeply disappointed in how my vehicle has been handled by the shop. I do not have anything against Todd Traxler, as he maintained his professionalism throughout my frustration and "seems" to be doing everything in his power to help out. However, the lack of communication, lack of vehicle care and continued false expectations led me to leave this review, and believe that this is a common practice in this shop. Therefore, for your vehicle's sake, please be wary of taking your expensive vehicle here. I would also question why they have not been accredited by the BBB... Diego A.

I had a few issues with my car, the main one being a dent on my drivers side door. I shopped around…read morefor quotes and Auto Body World gave me the best rate along with time for completion. The job was completed ahead of schedule and they did a great job. There were a few kinks but it's been 2 months since the job was completed and I'm very happy. I would definitely recommend!

Reasonable quote, good turnaround time, effective service. We had damaged our side mirror and this…read morewas repaired effectively in only a couple days. Would use again.

They had my car for a week and didn't even start to work on it. No one called me to give me a…read morestatus update. When I called they gave me no information and no one called me back. Finally I just went and reclaimed my car so I can take it to another body shop. The only reason this isn't one stat is they were polite and apologetic when I took my car.

These guys repaired our car better than new. After some crazy lady attempted wreckage on our brand…read morenew Jeep we were in need of some body repair. After seeing all the yelp reviews for Safford we decided to give these guys a shot and they didn't disappoint. I took it in for an initial inspection and they told me fair and square what they were going to do without any gripes. They set me up with a rental car which was already waiting for me. They worked with our insurance company every step of the way. They emailed me status updates every morning. And they had everything completed on time. They even worked with me to replace some aftermarket parts and custom upgrades at no additional charge. It was all quite painless really. Instead of the repair being a huge pain in the you know what it actually turned out to be a pleasure working with these guys.

Excellent work. Very fair price. Joe was great to work…read morewith. Everything as promised.

Needed my rear bumper fixed along with the panel above it. Originally had gone to a different shop…read morein the same plaza. When they realized the issue was a bit more severe, they called Sevan over to take a look since he has experience working on Teslas. Dropped off my model 3 the following week on a Monday and was able to pick it up Wednesday afternoon. Joe and Sevan communicated with me throughout the process after dropping off my vehicle. Great service, good people.

The entire team did an amazing job on my car after it was banged up by a couple kids (not mine) who…read moredecided to take it on a joy ride and cracked the bumper, damaged the side mirror and scraped up the door. The car looked amazing when Wilber was done with it! The front desk was extremely helpful and communicative. I would definitely recommend them.

Wilber did a great job with my car after the fender was smashed in. Highly recommend!read more

Great service and reasonable prices! I had an issue with my Mazda and needed help the same day. He…read morecame out quickly and did an excellent job. There was a piece missing, and he came back two weeks later to install it at no extra charge. Not many businesses provide that kind of service anymore. Highly recommend!

Good communication, and I was shocked at the end result. Would recommend and use this service again.read more

I asked around and decided to try Detail Maxx. I was very pleased. Nia went above and beyond…read moreremoving our dog's hair in the back and my three year old car's exterior and interior looked like new. It was a good experience and I would recommend.

I'm glad I've found this place. My lease was over on my Range Rover so I had to return the car back…read moreto dealership. I had some scratches, dent and paint correction to be done on my car in order to not to be charged extra $$$$. This place did an incredible job on my car, that no one even noticed the touch ups that was done. Highly recommend this place if you are in dmv area.