HIGHLY recommend this company for anyone seeking paintless dent repair around the NoVa area. The…read morestaff are incredibly friendly, professional and communicative about the repair (responding within minutes!) The loaner vehicle during my repair was also greatly appreciated.

What a painless, pleasant, and professional (3 P's!) experience I had with Nick and Brad at…read moreDentmasters in Tyson's! I can't gush enough about how good this company is and these people are in helping consumers with dents and scrapes to our most prized possessions. Whether the dent is large or small, simple or complicated, Nick and Brad will restore your car's body and you won't even be able to tell where it was dented. A convenient location and fast service, coupled with friendly and professional staff, Dentmasters of Tyson's is the place to go to help put your car back into pristine condition at a reasonable price. They provide outstanding value.

2021 Q5 hybrid. Hid the roof antenna on my garage door while backing out. Remarkable amount of…read moreelectronics in there. The roof panel to which it was attached had to be replaced. Although the repair took several weeks, the work was done perfectly. All the electronics work as before, and you can't see where the repair was done. I can't recommend them too highly.

Horrible Experience... I took my Black 2019 AMG GT 53 (Brabus 500 "Brabus Kit Style") into their…read moreshop for rear end damage to diffuser and bent exhaust, through an insurance claim that I was not at fault. *I will not account for the separate nightmare I went through insurances and lots and back and forth,* Therefore, this review is reference to the aftermath where funds were available for repairs to be initiated and my car is still in the shop. My vehicle has been sitting (outside in the sun and constant rain) since June 24th and still waiting on re-assembly until now (September 3rd, 2024). To mitigate boring you of ALL the details these are the items to consider when bringing your vehicle: ***Lack of communication via phone/email - I literally called everyday for a few weeks chasing down for an update and or status. Kudos to Kathy (Front Desk) for doing her best to keep me posted in the absence of a getting a call back from Todd Traxler (Service Rep) and/or Manager Ian. ***Lack of caring for high-end vehicles - My Black AMG GT 53 with Ceramic Pro has been sitting outside through high temperatures and rain for more than two months, to the point that carbon fiber parts had been affected. ***False expectations/time frame - Completion had been delayed two times already since June and have tried to excuse themselves by being understaffed and/or having busy schedules, being on vacation, or being sick. *** Price with service alignment - Given the high pricing in labor they charge, you would expect a top notch service; however, I did not see any of that. In conclusion, I have been without a vehicle for 3 months (since collision) and have been extremely patient with the process, but now I am deeply disappointed in how my vehicle has been handled by the shop. I do not have anything against Todd Traxler, as he maintained his professionalism throughout my frustration and "seems" to be doing everything in his power to help out. However, the lack of communication, lack of vehicle care and continued false expectations led me to leave this review, and believe that this is a common practice in this shop. Therefore, for your vehicle's sake, please be wary of taking your expensive vehicle here. I would also question why they have not been accredited by the BBB... Diego A.

Reasonable quote, good turnaround time, effective service. We had damaged our side mirror and this…read morewas repaired effectively in only a couple days. Would use again.

I punctured my front bumper and needed it to be fixed in a quick manner. I talked to Josh who was…read morevery friendly and genuine and gave me a quote and a timeline. They stuck to their timeline and their quote (which is rare these days) and I'm very satisfied with the outcome! Thank you!

They had my car for a week and didn't even start to work on it. No one called me to give me a…read morestatus update. When I called they gave me no information and no one called me back. Finally I just went and reclaimed my car so I can take it to another body shop. The only reason this isn't one stat is they were polite and apologetic when I took my car.

These guys repaired our car better than new. After some crazy lady attempted wreckage on our brand…read morenew Jeep we were in need of some body repair. After seeing all the yelp reviews for Safford we decided to give these guys a shot and they didn't disappoint. I took it in for an initial inspection and they told me fair and square what they were going to do without any gripes. They set me up with a rental car which was already waiting for me. They worked with our insurance company every step of the way. They emailed me status updates every morning. And they had everything completed on time. They even worked with me to replace some aftermarket parts and custom upgrades at no additional charge. It was all quite painless really. Instead of the repair being a huge pain in the you know what it actually turned out to be a pleasure working with these guys.

Excellent work. Very fair price. Joe was great to work…read morewith. Everything as promised.

Needed my rear bumper fixed along with the panel above it. Originally had gone to a different shop…read morein the same plaza. When they realized the issue was a bit more severe, they called Sevan over to take a look since he has experience working on Teslas. Dropped off my model 3 the following week on a Monday and was able to pick it up Wednesday afternoon. Joe and Sevan communicated with me throughout the process after dropping off my vehicle. Great service, good people.

Wilber did a great job with my car after the fender was smashed in. Highly recommend!read more

I went to the auto body several times and their staff was reasonably good until I met Mike, a…read moreterrible guy, who gave Carfax access to the quote report as proof of additional accident. The reason was that I told him his quote more than doubled the amount three months ago and I would not accept it. The consequence is that one accident had two records in my Carfax history and the false one happened on the date when I asked Mike for a quote. To make things even worse, Carfax was stupid on the mistake and refused to correct it even I showed the photos of the damage were the exactly the same as before. So, my suggestion is to try your best to avoid Mike for a price quote and consult with other staff.

Great service and reasonable prices! I had an issue with my Mazda and needed help the same day. He…read morecame out quickly and did an excellent job. There was a piece missing, and he came back two weeks later to install it at no extra charge. Not many businesses provide that kind of service anymore. Highly recommend!

ROCKY!!! This man showed up and showed out to take care of my car situation. When I tell you the…read morelevel and quality of service that was given was absolutely exceptional. Not only did he work through obstacles in my workspace to get the job done he did an immaculate job on my car. I will definitely be passing his name around to friends and family so that he can get his business even more booming than what it is now thank you so much Rocky. You are truly an angel sent from above. You have the best holiday season you possibly can and I'm sending more work your way very soon. Thank you again TAE.

I asked around and decided to try Detail Maxx. I was very pleased. Nia went above and beyond…read moreremoving our dog's hair in the back and my three year old car's exterior and interior looked like new. It was a good experience and I would recommend.

I'm glad I've found this place. My lease was over on my Range Rover so I had to return the car back…read moreto dealership. I had some scratches, dent and paint correction to be done on my car in order to not to be charged extra $$$$. This place did an incredible job on my car, that no one even noticed the touch ups that was done. Highly recommend this place if you are in dmv area.

If you need help with your Tesla, Total Recon Rockville, is the place to go. They are…read moreprofessional, kind and efficient. I picked my Tesla up after being repaired from a rear end accident. it is back to new and the team (Darwin and Jonathan). ensured that every last detail was taken care of promptly. I cannot recommend them enough! Thank you Total Recon!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.