My mother is going into her 6th year at Friendship Village Tempe Health Center. While her dementia…read morehas been slowly taking effect on her, the care the CNAs and nurses have risen to the occasion. They are all extremely friendly, knowledgeable and kind. My mother is extremely well taken care of there. The facility is clean, pleasant, well-maintained and has a very nice garden downstairs, with plants and a waterfall. The food is above average, and dieticians work to ensure each resident is tended to as needed. My two complaints are cost and number of employees (esp. regarding equipment). My mother has to be lifted into/out of bed and her wheelchair. It seems that there are only one or two of these lifts per floor. When she needs to go the bathroom, she sometimes has to wait 10 minutes, which is uncomfortable and, truly, degrading. For what they charge per month - which is a lot - they should have another lift. Also, the CNAs are overworked. They need at least one more per wing. The other complaint is cost. If my mother weren't using her life savings, we couldn't afford it; however, as long as she has the money, we will keep her there. I looked at several places. While FVT was a bit more expensive than many, the reviews are very, very good, and I wouldn't risk moving her to a cheaper facility. How they treat the patients when family isn't there is crucial. FVT employees take exceptional care of her. Highly recommended, if you can afford almost $9000 per month for a private room (not much less for a shared one...).

Horrible, no confidence in the care of a loved one that ultimately had to suffer and be transferred…read moreto a hospital. Developed a bed sore and was malnourished during their stay

While attending a presentation here Feb 15 and 16th I explored Mirabella at ASU and the surrounding…read morearea. Upon entering the lifelong learning auditorium I liked the inviting lobby. The spacious conference room and the meticulous kept bathrooms created an impression on me too. The residences of this retirement community are encouraged to attend the free monthly events held in the life long learning room. Continued growth and learning are supported with presenting occupants with ASU student cards- which gives access to privileged facilities and resources, access to all university libraries, free access to most sporting events and performances and lectures. A array of healthcare services ranging from memory care, assisted living to rehabilitation. Culinary choices include a bistro, a cocktail lounge and fine dining options. Other offered services include laundry, housekeeping and transportation. For those seeking an active and social community in their golden years, this may be an option worth looking into.

Poorly designed building. They don't care about the property. My poor grandmother was treated like…read moreshe was dirt. She loved Shady Park and dancing across the street, but unfortunately it was closed. They laughed in her face when she expressed how sad she was about the closure. Do not live here if you care about having a good quality of life!

My father was at McDowell Village in assisted living for over a year. He received good care and as…read moreall have mentioned, this retirement community is clean, beautiful and organized. In many retirement communities, the assisted living residents are separated, and as such feel like second class citizens. At McDowell Village, independent and assisted living are involved in the same activities and eat in the same dining room. And what a dining room--thank you to the wonderful Rosa Guzman who knows every resident's name and has something lovely to say every meal! Many of the assisted living caregivers are kind, understanding and caring. Thank you to Veronica, Ashlee, Vicki, Mina, Bibi, Araceli, Joshua and Jesse. I would mention that even though we filled his pill case every week, my father was unable to take his medicines himself. For this reason, we signed up for Med help. However, it is labor intensive for the family/physician. We would like to thank the staff at McDowell Village for all the help we received during my father's stay.

This is Disneyland for Seniors! Happy staff and residents, amazing programming and services, great…read moremeals and incredible amenities. My mom has never been so happy and healthy.

My mother-in-law has been at Solterra for almost 3 years in Assisted Living. My criteria for…read morechoosing Solterra included mingling of Independent and Assisted residents, a dining room open all day, and a homey feel. I was disappointed when the director was let go about a year ago, but the facility remains well run and the staff is attentive. A major remodel is under way, and I appreciate the investment. Rooms are very generous--and I saw *many* places just as expensive with teeny rooms. Recently my grown children moved their dad into the memory care unit, and they are extremely happy with the care and attentiveness he receives. Another very picky friend of mine has her mother-in-law in the memory care unit also. Since it's hard to see a family member become elderly and frail, this is such an important decision. I do recommend Solterra.

The staff here makes for quite a horrible experience. I stopped by this so called retirement home…read moreexpecting pleasant vibes and a welcoming staff, instead I got greeted by a lady who acted like I'd broken into Area 51. I didn't even get into the building before I was threatened of trespassing, literally from the parking lot to the front door I couldn't get a single word out before I was swiftly asked to leave. Zero chance I would allow my family to even consider living in a place like this. Not to mention the landscape is extremely unkept and neglected, among other things that are neglected as well.

Go see Nancy!! If you are looking for respite care, nursing care or any type of senior care she…read morewill help you! She loves what she does and she cares about her residents! Goes above and beyond for Everyone!

Dirty! Went for a tour and walked out. Carpets are filthy, walls are splattered with spills,…read moreetc. it was very uninviting from the first step inside. Needs total renovation! So sad.

Mom (89) & Dad (90) have lived at Clarendale for over a year now. We were SO impressed from the…read morevery first visit & still SO impressed a year later. The facility is absolutely lovely, but its the staff that truly care that make Clarendale extra special. We celebrated Mom's birthday with 17 of us & the staff made Mom feel like a queen. I can't say enough good things about this phenomenal place & people. It warms my heart knowing that my treasured parents are in their loving care. Thank you, thank you, thank you!

My wife Vikki and I visited The Clarendale in Chandler, Az last week and was given a tour of the…read moregrounds by Julie. The apartments we saw were very comfortable and spacious. The layout of the buildings was easy to navigate, and the villas were exceptional. We were given a fabulous lunch and the staff without exception were very friendly. We would recommend a visit by anyone who is thinking about assisted living, and to add the Clarendale at the top of your list of possibles. Thank you, Julie, for a wonderful visit. George Stahl n Vikki Delpellegrino

The staff at Atria genuinely care about their residents This is throughout the staff community…read more Some can say that's their job of course it's their "job" but you can tell when it's genuine. In particular our mom was well taken care and her concerns addressed quickly by Marcus and Wendy. They are the best. Thank you for your caring nature.

They have a wonderful Sunday Brunch. We enjoy the friendly staff and are able to have family…read moretogether to eat. Then play cards in the rec room. Would recommend visiting soon. NM

This is only based on the tour. Very nice and clean. Seems…read morelike a good place. A resident told me they were well taken care of. I like that it's more like a home and there are no long hallways.

I had my Mom there for approximately 2 years. They were wonderful with her. It is kept very clean…read more Not smelly. The attendants were wonderful with her. Even on Christmas, when I stopped by, 2 of them were playing the guitar and singing to her. They have an activities coordinator. They try hard, but a lot of the people are not very interested. Each home has about 14 people in it. Each villa has it's own cook. Staff is very responsive. I felt very good about the care my Mom received. As in any assisted living, there will be turnover. These people work tirelessly. I would recommend them to anyone.

Before deciding on Mountain Park Senior Living have your elderly loved one try to move, sit on and…read morenavigate the main dining room chairs.

My mother-in-law has been living here since Oct. 2019. I couldn't think of a better place for her…read moreto be. The employees are wonderful. Friendly and kind. There are all kinds of activities each day. The maintenance and housekeeping are excellent. The food is great. I just can't say enough about this place.

Since 2012, Lisa Stone and her team at BrightStar Care of Tempe have been looking after my…read morefather-in-law, who lives in an independent living apartment in the Christown (formerly Chris Ridge) community in Phoenix. My husband and I have found Lisa and her staff to be caring, responsive, and very reasonably priced. My father-in-law is diabetic, and they have helped keep his blood sugar in check. In addition to day-to-day care, they provide transportation to his appointments at the Veterans' Hospital. They let us know when he needs important supplies. And they serve as our "eyes and ears" since we live so far from him and aren't able to visit frequently. If you need someone to take care of your loved one, I highly recommend you reach out to BrightStar Care of Phoenix!

Last spring, I hired Brightstar Care to provide in-home care to my elderly mother. The caregivers…read morewere good, however the office accounting and accountability was atrocious. They did not provide regular detailed invoices yet charged my mother's credit card continually. After a month an a half and after I discontinued their service, I questioned the billing and had to insist on a full accounting. It took a while to get this, but it turns out, she was over charged over $800. My mother was finally refunded this amount but I was never given an explanation nor an apology, so I have to conclude it was due to incompetency, lack of oversight, and/or possibly fraud.