Amazing results. Our BBQ looks brand new, definitely would use them again!!! Their customer service…read moreis 5 Star.

If I want my grill cleaned I got to Ed and his brother T Cleaning Guru. When I grill caught on…read morefire, I called BBQ Cleaning Guru and they put together a deal for me that got me the exact same grill with upgraded amenities all within 6 days! Appreciate their service and work.

Ted and Beata are the best. Fast friendly service at a fair price. Can't beat that!read more

I have only written a handful of reviews but felt compelled to write a review following our awful…read moreexperience with BR911 and my husbands (Peter L) previous review. I have personally cleaned our barbecue stainless steel cabinet doors and drawers since they were purchased 5 years ago. They had no scratches at all. After returning from work, my husband suggested I look at the job Barbecue Rescue 911 did. I came inside and told my husband I was shocked, as he was. Actually shocked. There were scratches and grease smudges on all of the stainless steel doors and drawers. There was grease on the grill handle, grease and grime on the grill hinges and the drip pan hadn't been cleaned at all. They had left a Brillo pad on the floor, which probably explains all the scratches in the drawer and door fronts. Who uses a Brillo pad on stainless steel drawers and doors?!?! After my husband called to complain and they returned three days later (you can read his review (Peter L) of what he experienced with the owner. When he was on the speakerphone selling the job, acted like our best friend and said he does all the cleaning himself. As it turned out, the best friend "bit" was an act and him cleaning himself, that turned out to be a lie. I overheard the conversation when he returned to deal with our complaints. I was equally as shocked by the owners defensive words and tone while accepting no responsibility. Argumentative, defensive, rude and he denied everything. Before he even examine his employees work, he said that we didn't know the difference between smudges and scratches. Later, him and his assistant spent over an hour removing the smudges and trying to remove the scratches. The scratches remain. On the owners way out, I heard him snidely tell my husband, "I sent my least experienced employee especially for you." No respect for his customer after he gets paid. Customer satisfaction obviously means nothing to him. I also had to clean the tall tile backsplash and countertop behind and around the grill after they left. They left some yellow greasy liquid all over it, (See photos) and it took me an hour to clean off their mess, after they cleaned for the second time. This was the absolute worst result and experience we've had in any of the numerous services we've used over the last 10 years at this house. A horrible result by a disrespectful and dishonest owner. The name of the company should be Barbecue Disaster 911. You've been warned.

Chris our Service Associate is super friendly, knowledgeable and very professional. He does a…read moremarvelous job and keeps everything very tidy at the worksite. Our Grill is +20 years old and still in great shape, we are just getting a clean and tune up, it's been 10 years since they were here last, WOW To replace this grill would cost $3,000, we are going to keep it in great shape and the "Barbecue Doctor" is going to be with us all the way. This young man is a true blue employee and so thankful that we are utilizing their services, it's great to see that dedication and enthusiasm in a young professional. It's so enlightening that he is part of the Family Owned Local Business. After 21 years of great service and they cleaned it 10 years ago, looks brand new, once we get the new knobs. Thanks again Chris it was worth every penny!

Had a new Summerset Grill installed by Jim's crew. Fabulous job start to finish. They not only…read moreclean bbq grills they install new ones as well. Clean, on time, reasonable price..highly recommend!

They we're on time, did a great job cleaning my grill…read more Highly recommend. Friendly, professional.

They replaced my grill with another rebuilt grill, which is totally fine and seems to work, but…read morethey are far from dependable, which is unfortunate. They said they were going to show up 4-5 times and never did. They did complete the job, but I lost all confidence after multiple no shows. I even asked them if I needed to purchase a new grill, since I wasn't sure they were coming back with my grill they took to swap out, since they missed so many appointment. Again, they did complete the job and the grill works fine.

Making the decision to purchase an outdoor grill and accessories was overwhelming. I knew I needed…read morea grill that was easy for me to open because of my short stature, but living in the Arizona desert, I wasn't sure what other features I should be looking for. I wanted something that would last for years, but all the different options and "bells and whistles" made the decision even more difficult. From the moment my husband and I walked into Kokomo Grills, we had an outstanding experience. We were immediately greeted by Devin, who took the time to explain the different grill features and helped us understand what would work best for our needs. He was incredibly knowledgeable, patient, and never once made us feel pressured. After learning how the grills are built and the quality of the materials, I knew we had come to the right place. The entire purchasing process was seamless. On the drive home, I realized I wanted to add another accessory, so I contacted Devin. He responded right away and made sure it was added to our order before delivery without any hassle. Delivery was just as smooth as the buying experience. From start to finish, Kokomo Grills exceeded our expectations with their exceptional customer service, knowledgeable staff, and outstanding products. It's rare to find a company that makes such a significant purchase feel so easy and enjoyable. I can confidently say they've earned a loyal customer, and I highly recommend Kokomo Grills to anyone shopping for an outdoor grill or kitchen. Now all I need is for my outdoor kitchen to be built so I can finally install and enjoy my beautiful new grill, double side burner, and pizza oven!

Purchased my outdoor kitchen setup a little over a year ago, and it's been phenomenal. Very happy…read morewith the product and the whole experience. My salesperson, David, was extremely knowledgeable and answered every question I had, and he hooked me up with an unbeatable price. Highly recommend!

Just completed an emergency call for my A/C. Super hot (89), since last night. Bear came over and…read moresaved the day! Superior service with every technician I've dealt with. If you want satisfaction with a trustworthy company you need to call Hobaica!

took our business elsewhere…read more We have reached our decision: we will not be using Hobaica again. Based on our experience, we are not comfortable spending any more of our hard-earned money with this company, particularly after what we experienced with the workmanship, communication, and follow-through. Our review is based solely on our personal experience, our firsthand observations, and the documentation we have retained. When you spend more than $25,000 with a company, you should be able to expect more than a good sales pitch. You should be able to expect quality workmanship, respect for your home, clear communication when something goes wrong, and accountability when problems arise. Unfortunately, that was not our experience.

This is the second time I have used Tracy to clean and repair my BBQ gas grill. He arrived on time…read morewith all the equipment and cleaning products he needed. He laid out tarps to protect our outdoor tiles from the greasy debris. He used cleaning fluids and scrapers to remove the gunk, and he replaced a faulty regulator. Tracy then shined the grill inside and out so it not only worked like new but the old surfaces looked bright and clean. The pricer was right for the amount of effort, and the cost of a replacement regulator part was less than I expected. I highly recommend using Tracy for your barbecues.

Tracy came highly recommended (from a friend of mine who is quite picky with services he gets.)…read more Tracy was a bit busy and several weeks out to come out and look at our BBQ grill issues - however once he got to our backyard, he checked everything out 100% and revamped our built-in 25 year old grill to make it like brand new. He told me that the grates on our grill have never been cleaned and offered to take it to his place to soak them in the cleaning liquid overnight. Then he threw in a couple of small items that made sense to replace at no extra cost. I've got nothing but great things to say about Tracy's services. If you have time and don't need to get your BBQ grill dialed in "today / tomorrow", Tracy should be able to take care of it.

They cleaned out all air ducts, dry cleaner vent and stack, and finally replaced my fiberglass…read morefilters with their electrostatic filters, which never need replacing, just washing every few months. Also the owner cleaned up alot of residual fine dust on shelves, ceiling fans, all over, even floor areas. Right now we are in allergy season and outside we feel tired very quickly. Inside we feel much better, and the air 'feels' cleaner anyway. They do a thorough job and the house is ALOT cleaner even a week afterwards, there is no dust accumulating like it was before the cleaning. Definitely a good thing to get done every few years.

This is a must have service and Y & Y Air supply is the best. I can recommend Jonathan and his…read morecompany without any reservation. On time On budget Did everything we needed and a few things we didn't realize we needed cleaned. We are booking him every year and recommending this company to family and friends. If you own a home in the valley, you need this service every couple of years. Jonathon is the best - call him now and you will be glad you did!