I first bought my grill about 20 years ago, and it has been a mainstay with regular usage ever…read moresince. I have attempted to clean it over the years... soaking the grates and trying other approaches... but could never get back to stainless grates. But check out this picture! GrillCleaners restored it to day 1 cleanliness! It's incredible... and I wish I had a "before" pic to offer. Would recommend them in a second!

Couldn't be happier with the service we received. Very professional from start to finish. Showed up…read moreon time. Took our grill to their shop and within two days we had it back and installed and up and running. Looks like a brand new grill. All the burners are firing up better than ever. Definitely would recommend this company for BBQ cleaning.

Our Weber was a MESS. John cleaned it to as close to looking like new as possible. He checked out…read morethe working parts and replaced the starter which had been giving us trouble but I had forgotten to mention. Will definitely use again and maybe not wait so long.

These guys are fantastic...I can't believe how clean my grill looks now!!! I wish I had done this…read moreearlier. Not only did they clean up the grill but they also fixed and replaced all the wires for the ignitors that had somehow been chewed through by rodents. I'm definitely going to use these guys again in a couple of years. Outstanding job!

We used BBQ Grill Cleaners to come out and....clean the crap out of our Turbo gas grill. We've had…read morethe grill now for about 8 years and it's really only been cleaned once, by myself and let me tell ya it was NOT an enjoyable experience. I found these guys on Yelp and they were really responsive with their communication and set up for the appointment. Shane came out and got to work quickly on this thing that was just caked in years worth of grilling excrement. It took him about an hour and a half of deep cleaning to get it back to where it needed to be and it turned out great!

Needed to have grill cleaned and maintained and our neighbor recommended Lou and his team…read more Appointment setup was easy through Yelp and the technician actually had an unexpected opening a day earlier so he was able to swing by early to get it done. He did a very thorough inside out clean and left our grill looking spotless. Highly recommended!

They we're on time, did a great job cleaning my grill…read more Highly recommend. Friendly, professional.

They replaced my grill with another rebuilt grill, which is totally fine and seems to work, but…read morethey are far from dependable, which is unfortunate. They said they were going to show up 4-5 times and never did. They did complete the job, but I lost all confidence after multiple no shows. I even asked them if I needed to purchase a new grill, since I wasn't sure they were coming back with my grill they took to swap out, since they missed so many appointment. Again, they did complete the job and the grill works fine.

Tracy came highly recommended (from a friend of mine who is quite picky with services he gets.)…read more Tracy was a bit busy and several weeks out to come out and look at our BBQ grill issues - however once he got to our backyard, he checked everything out 100% and revamped our built-in 25 year old grill to make it like brand new. He told me that the grates on our grill have never been cleaned and offered to take it to his place to soak them in the cleaning liquid overnight. Then he threw in a couple of small items that made sense to replace at no extra cost. I've got nothing but great things to say about Tracy's services. If you have time and don't need to get your BBQ grill dialed in "today / tomorrow", Tracy should be able to take care of it.

This is the second time I have used Tracy to clean and repair my BBQ gas grill. He arrived on time…read morewith all the equipment and cleaning products he needed. He laid out tarps to protect our outdoor tiles from the greasy debris. He used cleaning fluids and scrapers to remove the gunk, and he replaced a faulty regulator. Tracy then shined the grill inside and out so it not only worked like new but the old surfaces looked bright and clean. The pricer was right for the amount of effort, and the cost of a replacement regulator part was less than I expected. I highly recommend using Tracy for your barbecues.

Had in complete an estimate on a cleaning and repair. His great communication, honesty and…read moreprofessional insight were greatly appreciated. Sounds like a grill replacement is needed, so I didn't use his cleaning/repair services. However I will in the future as needed.

In Buckeye AZ from Wyoming camping.. our grill wouldn't work.. After dealing w/ Home Depot ( which…read morewas a waste of time) & trying to fix it ourself w/no luck.. I started Googling trying to find Repair help.. I left a message w/Mr BBQ Repair.. & w/in minutes had messages & calls from them! Grill is working GREAT! Even called us to follow-up to make sure everything was working OK! TOTALLY IMPRESSED.. w/instant reply- calls & follow up!100% RECOMMEND THEM!!!

100% top notch service! Our grill is 16 yrs old and was in…read moreneed of a deep cleaning and repairs. Pro Grill has made her look brand new. Very professional techs and they really cleaned up after themselves. I will defiantly use them again and highly recommend them.

Wyatt was on time and got right to work. He was proffesional and left the work area clean. The BBQ…read morelooked the best it has in 10 years. Thanks for the good work. Rene

Barbecue rescue made my 10 year old grill look brand new and did it cleanly no after mess nothing…read moredestroyed and the workers were very nice and respectful will use again in the future

I have only written a handful of reviews but felt compelled to write a review following our awful…read moreexperience with BR911 and my husbands (Peter L) previous review. I have personally cleaned our barbecue stainless steel cabinet doors and drawers since they were purchased 5 years ago. They had no scratches at all. After returning from work, my husband suggested I look at the job Barbecue Rescue 911 did. I came inside and told my husband I was shocked, as he was. Actually shocked. There were scratches and grease smudges on all of the stainless steel doors and drawers. There was grease on the grill handle, grease and grime on the grill hinges and the drip pan hadn't been cleaned at all. They had left a Brillo pad on the floor, which probably explains all the scratches in the drawer and door fronts. Who uses a Brillo pad on stainless steel drawers and doors?!?! After my husband called to complain and they returned three days later (you can read his review (Peter L) of what he experienced with the owner. When he was on the speakerphone selling the job, acted like our best friend and said he does all the cleaning himself. As it turned out, the best friend "bit" was an act and him cleaning himself, that turned out to be a lie. I overheard the conversation when he returned to deal with our complaints. I was equally as shocked by the owners defensive words and tone while accepting no responsibility. Argumentative, defensive, rude and he denied everything. Before he even examine his employees work, he said that we didn't know the difference between smudges and scratches. Later, him and his assistant spent over an hour removing the smudges and trying to remove the scratches. The scratches remain. On the owners way out, I heard him snidely tell my husband, "I sent my least experienced employee especially for you." No respect for his customer after he gets paid. Customer satisfaction obviously means nothing to him. I also had to clean the tall tile backsplash and countertop behind and around the grill after they left. They left some yellow greasy liquid all over it, (See photos) and it took me an hour to clean off their mess, after they cleaned for the second time. This was the absolute worst result and experience we've had in any of the numerous services we've used over the last 10 years at this house. A horrible result by a disrespectful and dishonest owner. The name of the company should be Barbecue Disaster 911. You've been warned.

Had a new Summerset Grill installed by Jim's crew. Fabulous job start to finish. They not only…read moreclean bbq grills they install new ones as well. Clean, on time, reasonable price..highly recommend!

Chris our Service Associate is super friendly, knowledgeable and very professional. He does a…read moremarvelous job and keeps everything very tidy at the worksite. Our Grill is +20 years old and still in great shape, we are just getting a clean and tune up, it's been 10 years since they were here last, WOW To replace this grill would cost $3,000, we are going to keep it in great shape and the "Barbecue Doctor" is going to be with us all the way. This young man is a true blue employee and so thankful that we are utilizing their services, it's great to see that dedication and enthusiasm in a young professional. It's so enlightening that he is part of the Family Owned Local Business. After 21 years of great service and they cleaned it 10 years ago, looks brand new, once we get the new knobs. Thanks again Chris it was worth every penny!