I first bought my grill about 20 years ago, and it has been a mainstay with regular usage ever…read moresince. I have attempted to clean it over the years... soaking the grates and trying other approaches... but could never get back to stainless grates. But check out this picture! GrillCleaners restored it to day 1 cleanliness! It's incredible... and I wish I had a "before" pic to offer. Would recommend them in a second!

Couldn't be happier with the service we received. Very professional from start to finish. Showed up…read moreon time. Took our grill to their shop and within two days we had it back and installed and up and running. Looks like a brand new grill. All the burners are firing up better than ever. Definitely would recommend this company for BBQ cleaning.

Barbecue rescue made my 10 year old grill look brand new and did it cleanly no after mess nothing…read moredestroyed and the workers were very nice and respectful will use again in the future

I have only written a handful of reviews but felt compelled to write a review following our awful…read moreexperience with BR911 and my husbands (Peter L) previous review. I have personally cleaned our barbecue stainless steel cabinet doors and drawers since they were purchased 5 years ago. They had no scratches at all. After returning from work, my husband suggested I look at the job Barbecue Rescue 911 did. I came inside and told my husband I was shocked, as he was. Actually shocked. There were scratches and grease smudges on all of the stainless steel doors and drawers. There was grease on the grill handle, grease and grime on the grill hinges and the drip pan hadn't been cleaned at all. They had left a Brillo pad on the floor, which probably explains all the scratches in the drawer and door fronts. Who uses a Brillo pad on stainless steel drawers and doors?!?! After my husband called to complain and they returned three days later (you can read his review (Peter L) of what he experienced with the owner. When he was on the speakerphone selling the job, acted like our best friend and said he does all the cleaning himself. As it turned out, the best friend "bit" was an act and him cleaning himself, that turned out to be a lie. I overheard the conversation when he returned to deal with our complaints. I was equally as shocked by the owners defensive words and tone while accepting no responsibility. Argumentative, defensive, rude and he denied everything. Before he even examine his employees work, he said that we didn't know the difference between smudges and scratches. Later, him and his assistant spent over an hour removing the smudges and trying to remove the scratches. The scratches remain. On the owners way out, I heard him snidely tell my husband, "I sent my least experienced employee especially for you." No respect for his customer after he gets paid. Customer satisfaction obviously means nothing to him. I also had to clean the tall tile backsplash and countertop behind and around the grill after they left. They left some yellow greasy liquid all over it, (See photos) and it took me an hour to clean off their mess, after they cleaned for the second time. This was the absolute worst result and experience we've had in any of the numerous services we've used over the last 10 years at this house. A horrible result by a disrespectful and dishonest owner. The name of the company should be Barbecue Disaster 911. You've been warned.

Had in complete an estimate on a cleaning and repair. His great communication, honesty and…read moreprofessional insight were greatly appreciated. Sounds like a grill replacement is needed, so I didn't use his cleaning/repair services. However I will in the future as needed.

In Buckeye AZ from Wyoming camping.. our grill wouldn't work.. After dealing w/ Home Depot ( which…read morewas a waste of time) & trying to fix it ourself w/no luck.. I started Googling trying to find Repair help.. I left a message w/Mr BBQ Repair.. & w/in minutes had messages & calls from them! Grill is working GREAT! Even called us to follow-up to make sure everything was working OK! TOTALLY IMPRESSED.. w/instant reply- calls & follow up!100% RECOMMEND THEM!!!

Steve did a fantastic job cleaning our grill. We hadn't used it in probably over a year due to how…read moredirty it had gotten and not having the time to give it a proper cleaning. Steve was courteous, knowledgeable and professional from the get-go and was extremely thorough in his cleaning. He also provided some helpful advice for future use moving forward. Worth the price for the time saved and the outcome! Also appreciate that this business is owner-operated. Thanks, Steve!

Very pleased with the service, grill was cleaned to expectations. Good value and would recommendread more

They we're on time, did a great job cleaning my grill…read more Highly recommend. Friendly, professional.

They replaced my grill with another rebuilt grill, which is totally fine and seems to work, but…read morethey are far from dependable, which is unfortunate. They said they were going to show up 4-5 times and never did. They did complete the job, but I lost all confidence after multiple no shows. I even asked them if I needed to purchase a new grill, since I wasn't sure they were coming back with my grill they took to swap out, since they missed so many appointment. Again, they did complete the job and the grill works fine.

If you are like me and had never used a BBQ Cleaning service or have tried one USE this company. I…read morehad called, chatted on line, left messages via their website and was disappointed on the customer service (getting back to me or following up or just telling me we are too busy...) I was receiving. Until I contacted BBQCLEANERSOFSCOTTSDALE. The company person texted me and so did the technician to tell me they were running late. The tech Brian did a great job and cleaned up after himself as he went along vs waiting till the end. Brian had me inspect and review the progress of his work beginning middle (a couple of times) and at the end. One minor detail (Power washer removed a little paint on the concrete wall). I pointed this out to DEAN, who I believe is the owner, who jumped all over this. Offered to come back out and paint and truly was customer focused. Outstanding communication from beginning to end. If you want your BBQ cleaned call Dean at bbqcleanersofscottsdale. I will never use anyone else!!

From the owner: We are a luxury BBQ Grill Cleaning Company. We offer full service grill restoration service and…read moreparts all over the Scottsdale and Phoenix areas. We have great reviews and offer a 100% satisfaction guarantee.

Chris our Service Associate is super friendly, knowledgeable and very professional. He does a…read moremarvelous job and keeps everything very tidy at the worksite. Our Grill is +20 years old and still in great shape, we are just getting a clean and tune up, it's been 10 years since they were here last, WOW To replace this grill would cost $3,000, we are going to keep it in great shape and the "Barbecue Doctor" is going to be with us all the way. This young man is a true blue employee and so thankful that we are utilizing their services, it's great to see that dedication and enthusiasm in a young professional. It's so enlightening that he is part of the Family Owned Local Business. After 21 years of great service and they cleaned it 10 years ago, looks brand new, once we get the new knobs. Thanks again Chris it was worth every penny!

Had a new Summerset Grill installed by Jim's crew. Fabulous job start to finish. They not only…read moreclean bbq grills they install new ones as well. Clean, on time, reasonable price..highly recommend!

Robert rocked it on our grill-cleaning job. Our grill had not been cleaned for 8 years and it was…read morein bad shape. Two of the three burners were not working. From the get-go, Robert was responsive in his communication, gave us multiple texts of when he'd be there both prior and on day of. Then he worked for 4 continuous hours to completely refurbish our grill. He cleaned that thing from top to bottom and it is immaculate and almost like new. What a rock star! Highly recommend you order from him ... you will absolutely not be disappointed. He's the nicest guy and gets the job done thorough.

During the recent storm that swept through Estrella, my natural gas Weber Genesis was blown over…read more(face planted). All the control knobs were knocked off, and the inner workings were strewn about. I uprighted it, cleaned it up, put parts back where they belonged, re-installed the knobs, turned on the gas, pressed the igniter button, click click click click click, nothing. I needed an expert, and was lucky to find Robert on the internet. He returned my call within an hour or so, came out the following day, examined the grill, made a few adjustments and got everything working. He had a wealth of knowledge, was very likable, and charged a reasonable fee for the job. I'm pleased to highly recommend him.

We used BBQ Grill Cleaners to come out and....clean the crap out of our Turbo gas grill. We've had…read morethe grill now for about 8 years and it's really only been cleaned once, by myself and let me tell ya it was NOT an enjoyable experience. I found these guys on Yelp and they were really responsive with their communication and set up for the appointment. Shane came out and got to work quickly on this thing that was just caked in years worth of grilling excrement. It took him about an hour and a half of deep cleaning to get it back to where it needed to be and it turned out great!

Needed to have grill cleaned and maintained and our neighbor recommended Lou and his team…read more Appointment setup was easy through Yelp and the technician actually had an unexpected opening a day earlier so he was able to swing by early to get it done. He did a very thorough inside out clean and left our grill looking spotless. Highly recommended!

These guys showed up early and did a great job. They were upfront and honest about my options.read more

Very disappointing experience. I paid over $400 for a dishwasher repair, but the dishwasher still…read moredoes not work properly. When I contacted the company to resolve the issue, I was told additional charges would apply. I expected the repair to fix the problem or be covered by a warranty. Unfortunately, that was not my experience.