100% top notch service! Our grill is 16 yrs old and was in need of a deep cleaning and repairs. Pro Grill has made her look brand new. Very professional techs and they really cleaned up after themselves. I will defiantly use them again and highly recommend them. read more

Wyatt was on time and got right to work. He was proffesional and left the work area clean. The BBQ looked the best it has in 10 years. Thanks for the good work. Rene read more

Job was okay but our grill was very dirty. The serviceman said he would do the best he could.

Great service They did a thorough cleaning of my built in BBQ. It looks almost new of my 20 y/0 unit. The best thing is I didn't have to be home while they did the cleaning. read more

Had initial cleaning done and wasn't thrilled with results and gave a less than favorable review. I assume the owner reached out and I showed results of the first cleaning. They indicated that wasn't their quality of cleaning and asked for a re-cleaning at no cost. I agreed and Hunter came out to perform the cleaning. I was pleased with the results and appreciate the company standing behind their work ethics and standards. Hunter went beyond to make sure I was happy with results and polished the access door and pizza oven in the outdoor kitchen. I will use them again for future cleanings. read more

These guys are solid all-around . . . quick to respond, clearly experienced and listens for understanding from the customer, not overselling, cross selling or making recommendations that are not what the customer is looking for. I am confident they make the best recommendation based on a customer's needs while others try to sell you what they want to sell. In my case, repairing/cleaning was my first goal, but was willing to consider trashing what I have and buying new. They offered options for both, but I went with repairing/cleaning. I could not be happier. They promptly scheduled me, came out to inspect and made sure if they made the repairs, then the cleaning expense was justified, not charging me for services first. Their estimate was reasonable at the time of quote over the phone and honored once they arrived. I will definitely be calling Pro Grill Arizona LLC again whether its time for another cleaning or to purchase a replacement. read more

Easy to deal with and they did a nice job. Showed up on time, worked steadily and the grill looks new.

The service tech was friendly and did a good job. A little pricey but is worth the money with all the work they put in.

Our Traeger was throwing a code and Steve quickly found the problem and fixed it. Excellent communication, clean-up, and service!

Responsive and honest. They were super busy right before Thanksgiving, which I completely understand yet they dealt with me in a fast and efficient manner. read more

Best in the Valley!! I had an amazing experience with this company! The customer service was top-notch, and their services exceeded my expectations. I highly recommend Pro Grill Arizona to anyone looking for excellent service in grill cleaning and repair. I can't say enough good things about this business. From the moment I contacted them, they were responsive and accommodating. Five stars all the way! The service, the product, and the overall value was outstanding. I will definitely be a repeat customer and will recommend them to everyone I know...I couldn't be happier with the final results!! read more

These guys are super easy to work with. They came out to do an inspection on our grill, applied some of that expense to the cleaning and repair of grill we badly needed. They are super communicative and let you know when they are on the way and send you information immediately following your appointment. Highly recommend. read more

After initially leaving a 1 star review and being very unsatisfied with their service, PRO GRILL, made it right. To make a long story short, a number of unforeseen issues contributed to rough start, but they worked to understand the situation and corrected them once they were understood. Definitely a sign of a locally owned and operated company with professional pride. I've done a complete 360 with PRO GRILL, and will use them next time my build in BBQ needs maintenance and a thorough cleaning. read more

What a great experience! My built in grill was not working properly so after wasting a lot of my time trying to fix the issue, I thought I would try these guys. Everything including pricing was as advertised. Steve did an inspection and fixed the problem on the spot. What did I like? - They showed up on time and were even able to come out the day after I called them on a weekend. - No bait and switch - No up-sells - Great product knowledge. I would have wasted a lot of time and cash trying to solve the issue on my own. As the name suggests they are real professionals and I highly recommend them. read more

Our grill, that's used often, much needed a cleaning. They did a fantastic job! Couldn't be better. I highly recommend them. Very happy with the outcome and you will too!! read more

We've used Pro Grill for cleaning and repair of our Traeger smoker and Weber grill and have been thrilled with their responsiveness and quality service. We had Pedro out today to service our Traeger and he identified and solved the (user caused) issue quickly and for a very reasonable cost. I highly recommend them! read more

We had our grill cleaned earlier this week and wanted to compliment our tech Jacar Captain. I called the office to let them know what a great job he did and how he cares about what he does. Highly recommend!! Thank you we'll be sharing who we used and will definitely use your company again. read more

Pro Grill was quick to provide an estimate and was prompt to come on side to do our fire pit repair. Their technician came on time and did the repair quickly. read more

Wanted to get an old grill cleaned and ready for bbq. Pro Grill provides great service from scheduling, to being on time, and taking care with all the property around the grill. With prices of new grills I recommend you try these guys. My crusty old Weber is cleaned and working great. read more

Pro Grill Technician was on time, very professional, knowledgeable on my Weber Gas Grill and courteous. A little pricey but did a fabulous job on my grill. Highly recommended. read more

I highly recommend Pro Grill. The technician showed up on time, was professional, polite, and did a wonderful job. My grill was filthy, hadn't had it cleaned since we moved into our house over 4 years ago. Now it looks brand new! And they are reasonably priced. read more

Pro Grill Cleaning provided exceptional service and I am glad I called them. Steve cleaned and repaired my built-in outdoor grill. He is very professional, personable, and provided expert recommendations for additional services. I will certainly be calling on Pro Grill Cleaning for future grill maintenance and highly recommend them to anyone who needs to transform a dirty beat up piece of equipment into a pristine working grill! read more

Excellent company, very professional! They were easy to deal with and everything went smoothly. They made my dirty grill look basically brand new again. Looks so good now. I couldnt wait to do some grilling with it. I would highly recommend Pro Grill if you need your grill cleaned up! Thanks again, guys! read more

Update!!! Owner personally called me and apologized, made everything right. No issues at all and I would recommend this company. They did a great job!!!! read more

My grill is cleaner, but it's also in worse shape. The chemicals used to clean the exterior (Viking built-in) all but wiped off all the markings for the burners and settings. Fortunately, I remember what dial goes to what. Honestly, I could have given a neighbor kid fifty bucks and he would have done a superior job. I purchased the deluxe package for the grate cleaning. There was some rust on one of them, and like an idiot I thought the upgrade would at least mitigate the mess. I still need new grates. I realize I didn't pay for a repair, but for almost six hundred bucks, I didn't think the grill would end up in worse shape. I'm not happy. read more

Was happy in the beginning with the cleaning process. Did help replace propane glass line, but did pay and arm and leg for it. Still waiting for my call back for light that was broken. Alot things needed fix that did'nt get fix, but still paid alot of money. The gentleman were very friendly just things just did'nt done, but still paid alot of money for not alot of things accomplished unfortunately. read more

Great service from Steve. Responsive to my calls and questions, and was upfront about charges before starting any work. Had what he needed with him, and got my grill working better than it has in years. I'll 100% call him again if I have any issues with my grill. read more

We had a built-in barbeque that needed some service. Contacted ProGrill and they go right back to us. They scheduled a time to come out and inspect the barbeque and give us a full estimate. Turned out to need a couple of small parts and they fixed it on the spot. I asked them to also give it a good cleaning, which they did. I was amazed at how clean it now is. It does not look like it is 9 years old! Their tech (Aurelio) was on time, very personable and he left the work area spotless. I highly suggest you give them a chance at your job. I certainly would use them again! read more

I called pro grill cleaning to have my husbands BBQ cleaned. We had just bought our house and this BBQ hadn't been cleaned in years!!! Steve arrived promptly and spent over 3 hours bringing this BBQ to life. I was very impressed. I will be using them again! read more