Just wanted to give a shout out to JT (owner) and Dean (Mgr.) and their Staff for continued A++…read moreservice and commitment to customer satisfaction. Just had some additional repair done this month (April 26') and Christian Brothers Ocotillo provided the service and follow-through we would would expect and would want from all businesses. But unfortunately that's not always the case, BUT it is with Christian Brothers Automotive Ocotillo !!

These guys are honest and affordable. This is my go to place for car repairs. The service is always…read morequick and they get it right the first time. They don't try to sell service you don't need.

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

You did a great job of fixing what needed to be fixed but the seals are leaking and trying to make…read moreappointment to get them fixed and I cannot get you guys to give me a set date so I can get the leaking seals fixed please call me Thank you

Very helpful, explained exactly what was going on with my Forester, what parts he needed, and what…read morehe was doing to fix it. Great price, I will be back. Thank you Gary and family!

I drive all the way from San Tan Valley just get have Gary's work on my vehicle. The employees are…read moreso kind and honest. They always get right to work and my truck is out of the shop in no time. I've been going here for about 10 years now and it's always great service.

This place is great. Very friendly. Nice facility and fair pricing. Nestled in a quiet area with…read morepeople that seem to care. I heard the owner get excited over some business. It seemed more than just money for them. He said " this is the way it should be!" I would gladly recommend them to everyone I know. Great crew of people !!!!

Great shop, great people! I've been bringing my car to this shop for a few years now, for basic…read moreservice and for a couple major repairs - they always do great work, never try to upsell me on things not needed - very honest and fair. Always very friendly and knowledgeable! Highly recommend. I have a 2017 Chev Tahoe.

I was nervous about letting a shop replace an entire drivetrain on my 1-owner 2006 Honda Ridgeline…read morewith close to 300k miles, including rebuilt engine, transmission, everything. My truck now runs better than it did when it was new! I don't want to buy a new truck, they cost too much. I want my 2006 Ridgeline to run forever. I am so happy to have found a reliable honest shop that does such great work!

There was a package sold when they first open making oil changes very affordable. They were quick…read moreand had constant text updates on the vehicle. The customer service was good. The staff were not pushy at all. The offered recommendations but did not make you feel like you had to purchase from them.

I have used this shop exclusively for 20+ years, since the days of ADS owned by Greg LaFontsee…read more Never had a reason not to go back. Now I have good reasons to abandon this loyalty. When Greg retired and sold ADS to TGK, the changes were subtle but not necessarily for the better. Personnel changes, operational changes etc. made me somewhat suspicious. I used to know who was the manager shop, who the service writers were, even the names of the certified techs who did the work. Then TGK, through a series of ownership changes became part of Sun Auto, a huge faceless corporation that emphasizes tire sales as opposed to automotive diagnostics. You can't go online anymore and directly communicate with anyone. All you can do is go through a chatbot, and the website no longer features bios of people that might be involved in maintaining your automobile. On my last visit in September 2025, it was recommended that the engine air filter be changed. I declined this and other recommended services. Recently I encountered a P0101 code indicating that either the MAF sensor needed maintenance or the air filter was dirty. In examining these components, I discovered that the last time the car was serviced, the air filter box was damaged and reinstalled carelessly without any mention of damage on the invoice. Missing screw, parts of air filter housing damaged, loose connections were discovered. I keep meticulous maintenance records, and no one other than TGK has ever done any work related to the air filter since 2016. I think the transformation from a small, performance-centric shop (ADS) to a large corporate tire seller (Sun Auto TGK) that does auto repair on the side is enough to make me start looking elsewhere for a reliable shop to perform diagnostics without harming my vehicles.

1 star is too much for TGK. Our classic car was towed into this shop by Wilhelm's auto in…read moreCarefree. A 2 week job turned into 6 weeks. Our car was in show like condition when it entered their facility. When we picked up it it was filthy with chipped paint on 2 panels. The white interior on driver and pax side was grey and carpets discolored. Wilhelm's auto wiped out inside for us. We contacted corporate to get our car fixed as neither Wilhelms nor TGK seemed concerned. The car was towed back to TGK in Chandler. Ryan is passing the blame on the person who originally painted the car in Oct '23. He's also saying a rock chipped the paint to metal on hood. That isn't true. We have before and after shots to prove the condition of the car. It's unacceptable that Ryan at TGK will not take responsibility or get the car back to the way it was when received. We're not asking for anything for free. Ryan lacks character to take responsibility for his actions or his workers. The radiator and radio work fantastically. For that we are pleased but the condition of the vehicle after the work is very disappointing. I would never recommend TGK or Wilhelms in Carefree. Corporate does seem to care but we have come to an impasse with this shop.

They resurface the rotors on my 2023 kia I told them there…read morewas something wrong with the brakes, and they determined that the rotors needed to be resurfaced. They didn't try to charge me and sell me anything I didn't need. They were very efficient and I highly recommend them And their prices are very reasonable

Unprofessional. Didn't answer my questions and I was really looking forward to their service…read more UPDATE: they told me to give them a call after I had to ask if anyone was available because they wouldn't take a look at my inquiry

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

Just amazing all around. Never had a better service experience in my life. Randy might be the…read morenicest guy on the planet

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

I made an appointment to get an alignment on my car. I was told the service would take about an…read morehour when I booked. When I dropped off the car for the appointment I told the Christine, the service manager, that I'd be waiting and she confirmed "about an hour." I was not told that the tech would spend an hour doing a vehicle inspection that I had no interest in. When I returned after an hour, the shop hadn't even started the alignment. The manager said "the alignment takes less time than the inspection (!) and should only take another 20-30 minutes. 2.5 hours after my appointment my car was finally ready. They did offer a slight discount on the service. I don't care about discounts. I want to hire people that'll do what they say they'll do in the time they commit to. A few bucks off is not worth the aggravation to me, ever. If the manager had been straight with me I would've taken a freaking Uber home and returned when the car was (finally) ready. Instead, Spencer Auto will never see another one of my vehicles. I can't stand overpromising and under delivering. But, hey, at least I know I have a license plate bulb out thanks to the stupid inspection that the manager insists the owner will not waive. I get the gimmick to find other things to repair, but I won't play Spencer's game again. Lame.

I'm in Mesa, but I drove to this shop in Chandler -- and I'd do it again in a heartbeat. William…read moredid a full inspection, walked me through what needed attention now versus later, and kept everything within my budget. No pressure, no upselling, just real integrity and great communication. My Prius runs perfectly, and I finally feel like I have a mechanic I can trust. Great people, great service -- absolutely worth the extra miles!