1. Desert B.M.W.

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Chandler, AZ

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Desert B.M.W.

5.0 (21 reviews)
Open • 8:00 am - 5:00 pm

Services - Desert B.M.W.

Auto brake repair

Auto engine repair

Desert B.M.W. Photos

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Kristina A.

They were responsive, friendly, knowledgeable, cost effective, and provided great service. I would highly recommend them to all BMW owners. Read below for full review I had 2014 X5 serviced with a north Phoenix mechanic until it was deemed a total loss from a rear end accident in May. After replacing it with a 2020 X5, I decided it was time to find a mechanic closer to home. I sent an email requesting an appointment for an oil change and received an email back with their availability and out the door cost. With high inflation, I was hoping it wouldn't be more than what I was use to spending and it was about the same as what I was spending with my previous mechanic. I called to schedule the appointment and luckily they had an appointment within the same week. Since it was only going to be 30-40 minutes to complete the service, I decided to hangout in their lobby. They did an inspection and checked my breaks as well since I inquired about squeaky brakes, good news everything was fine, but unfortunately they're sport brakes and the noise is common. When the service was complete, I was anxious I was going to be given a laundry list of items that "need' to be repaired and was relieved when they said everything was in good shape and there were no miscellaneous fees added to the invoice when checking out. This was super important as women can be taken advantage of when taking their car in for service. The lobby was clean and they have drinks and coffee while you wait. They're also a short walk from downtown Chandler so you can grab coffee from Black Rock or Peixoto or grab a bite to eat while you wait. Since they weren't terribly busy when I was there, I was able to talk to DJ and get to know him and more about the business. I'm so happy I found them and will be long time customer.

Rebecca G.

As one of those people who loves their car, I was really apprehensive about taking it to a different mechanic. I am in the SE Valley so having someone on this side is an advantage. I am happy to say that I went ahead and took my 335I to DJ And Trevor. I couldn't be happier with the level of service they provided. They were honest and fair with their pricing and I needed a new cooling system so it was a big job. They nailed it! If you are like me and apprehensive of a new shop... take the step. It led me to finding a BMW certified mechanic that I trust. That's HUGE for this bimmer girl!!

BMW X5

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4 months ago

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6 years ago

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5 years ago

What a GREAT shop: customer service, communication, diagnostics, repair quality and timeliness.

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Review Highlights - Desert B.M.W.

“I am aware that a mechanic can't diagnose over the phone but DJ was able to give me a worst case scenario $$.”

Mentioned in 9 reviews

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Crawford's Auto Repair - Crawford's Auto Repair Logo - Chandler Auto Repair Shop

Crawford's Auto Repair

(161 reviews)

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

Az Automasters

Az Automasters

(145 reviews)

AZ Automasters is fantastic. My car locked up on the way home from picking up my son and had to be…read moreretrieved by a flatbed. While I was frantically looking where my car could be taken, I came across AZ Automasters and people had great things to say, so I took a chance given it was late in the day. Even though it was dropped off after their closing time, Chad greeted me and was really understanding. Unfortunately, I needed a full transmission replacement. Fortunately, they made the experience as painless as possible. I was kept informed over the course of the next few weeks while the transmission was shipped, installed, programmed, and tested. It was an extremely stressful thing to deal with after just moving to the area, but Chad always took the time to answer my questions and was empathetic to what was going on. I'm really glad to have found a trustworthy garage to use from here on out. Recommend anyone giving them a try!

Approximately during the Aug 31, 2026 my best friend / coworker experienced mechanical issues with…read moreher car. She didn't have the funds to address the new "check engine" light. She went online and found out this business. They actually help families in need with doing free auto repair. She went there, explained her situation, and they were able to help her. They were so kind; professional, honest and just a God send to her. She told me about her experience and I was truly touched by this business's work in humanity. They addressed the "check engine " light and she was able to go home with one less hurdle to climb. I truly appreciate this company. They've restored my outlook on humanity and I will most definitely recommend this superb business to anyone who will listen. I give 10 stars to the entire staff and especially the owner. May God continue to bless them all. THANK YOU

TGK Automotive Specialists of Chandler

TGK Automotive Specialists of Chandler

(17 reviews)

I have used this shop exclusively for 20+ years, since the days of ADS owned by Greg LaFontsee…read more Never had a reason not to go back. Now I have good reasons to abandon this loyalty. When Greg retired and sold ADS to TGK, the changes were subtle but not necessarily for the better. Personnel changes, operational changes etc. made me somewhat suspicious. I used to know who was the manager shop, who the service writers were, even the names of the certified techs who did the work. Then TGK, through a series of ownership changes became part of Sun Auto, a huge faceless corporation that emphasizes tire sales as opposed to automotive diagnostics. You can't go online anymore and directly communicate with anyone. All you can do is go through a chatbot, and the website no longer features bios of people that might be involved in maintaining your automobile. On my last visit in September 2025, it was recommended that the engine air filter be changed. I declined this and other recommended services. Recently I encountered a P0101 code indicating that either the MAF sensor needed maintenance or the air filter was dirty. In examining these components, I discovered that the last time the car was serviced, the air filter box was damaged and reinstalled carelessly without any mention of damage on the invoice. Missing screw, parts of air filter housing damaged, loose connections were discovered. I keep meticulous maintenance records, and no one other than TGK has ever done any work related to the air filter since 2016. I think the transformation from a small, performance-centric shop (ADS) to a large corporate tire seller (Sun Auto TGK) that does auto repair on the side is enough to make me start looking elsewhere for a reliable shop to perform diagnostics without harming my vehicles.

1 star is too much for TGK. Our classic car was towed into this shop by Wilhelm's auto in…read moreCarefree. A 2 week job turned into 6 weeks. Our car was in show like condition when it entered their facility. When we picked up it it was filthy with chipped paint on 2 panels. The white interior on driver and pax side was grey and carpets discolored. Wilhelm's auto wiped out inside for us. We contacted corporate to get our car fixed as neither Wilhelms nor TGK seemed concerned. The car was towed back to TGK in Chandler. Ryan is passing the blame on the person who originally painted the car in Oct '23. He's also saying a rock chipped the paint to metal on hood. That isn't true. We have before and after shots to prove the condition of the car. It's unacceptable that Ryan at TGK will not take responsibility or get the car back to the way it was when received. We're not asking for anything for free. Ryan lacks character to take responsibility for his actions or his workers. The radiator and radio work fantastically. For that we are pleased but the condition of the vehicle after the work is very disappointing. I would never recommend TGK or Wilhelms in Carefree. Corporate does seem to care but we have come to an impasse with this shop.

Spencer Auto Repair - Spencer Auto Repair partnered with Pinal County Sheriff's Office to give away 2 Free Vehicle A/C Repairs

Spencer Auto Repair

(47 reviews)

I had a flat tire and Cal was amazing to work with and was nice enough to give me some air in my…read moretire vs. waiting in a long line which he didn't have to do. Highly recommend this auto shop. Great customer service and friendly mechanics. Cal was amazing to work and is the reason I will be coming back.

I made an appointment to get an alignment on my car. I was told the service would take about an…read morehour when I booked. When I dropped off the car for the appointment I told the Christine, the service manager, that I'd be waiting and she confirmed "about an hour." I was not told that the tech would spend an hour doing a vehicle inspection that I had no interest in. When I returned after an hour, the shop hadn't even started the alignment. The manager said "the alignment takes less time than the inspection (!) and should only take another 20-30 minutes. 2.5 hours after my appointment my car was finally ready. They did offer a slight discount on the service. I don't care about discounts. I want to hire people that'll do what they say they'll do in the time they commit to. A few bucks off is not worth the aggravation to me, ever. If the manager had been straight with me I would've taken a freaking Uber home and returned when the car was (finally) ready. Instead, Spencer Auto will never see another one of my vehicles. I can't stand overpromising and under delivering. But, hey, at least I know I have a license plate bulb out thanks to the stupid inspection that the manager insists the owner will not waive. I get the gimmick to find other things to repair, but I won't play Spencer's game again. Lame.

Desert B.M.W. - autorepair - Updated October 2026

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