Recommended by my friend ErikY a number of years ago. Our X5 has been serviced there exclusively since. Knowledgeable staff, that provide great service at a fair price. I highly recommend to other BMW owners in the East valley looking for an alt service option to the BMW dealer. read more

I am so happy to have found a place that fixes BMWs other than the dealership. They were very courteous and they were able to help me without an appointment. I highly recommend. read more

Amazing communication with all of my questions. They took the time to talk through everything and gave me time to decide which repairs were needed immediately and which could wait a bit. Nice to find mechanics with this level of honesty and integrity. Highly recommend Desert BMW! read more

This is what an honest business is all about. The mechanics pointed out some issues that will occur in the near future, but the fact remains they fixed exactly what was needed to be fixed at a much reduced rate compared to the dealer. Highly recommend this place for any BMW mechanical work. read more

Unless your car is under warranty with the dealership, this is the place you need to take your BMW. Replaced my battery and reprogramming in less than 45 min. FAST FRIENDLY KNOWLEDGEABLE AND NOT TRYING TO CHARGE YOU LIKE A DEALERSHIP. Ask for DJ. Great experience! read more

They were responsive, friendly, knowledgeable, cost effective, and provided great service. I would highly recommend them to all BMW owners. Read below for full review I had 2014 X5 serviced with a north Phoenix mechanic until it was deemed a total loss from a rear end accident in May. After replacing it with a 2020 X5, I decided it was time to find a mechanic closer to home. I sent an email requesting an appointment for an oil change and received an email back with their availability and out the door cost. With high inflation, I was hoping it wouldn't be more than what I was use to spending and it was about the same as what I was spending with my previous mechanic. I called to schedule the appointment and luckily they had an appointment within the same week. Since it was only going to be 30-40 minutes to complete the service, I decided to hangout in their lobby. They did an inspection and checked my breaks as well since I inquired about squeaky brakes, good news everything was fine, but unfortunately they're sport brakes and the noise is common. When the service was complete, I was anxious I was going to be given a laundry list of items that "need' to be repaired and was relieved when they said everything was in good shape and there were no miscellaneous fees added to the invoice when checking out. This was super important as women can be taken advantage of when taking their car in for service. The lobby was clean and they have drinks and coffee while you wait. They're also a short walk from downtown Chandler so you can grab coffee from Black Rock or Peixoto or grab a bite to eat while you wait. Since they weren't terribly busy when I was there, I was able to talk to DJ and get to know him and more about the business. I'm so happy I found them and will be long time customer. read more

Desert B.M.W. - Auto Repair Near Me - Chandler, Arizona

Very good , Honest , Price wise Reasonable they are not the type of Mechanic that will Rip you Off being a women its really hard to find. Honest Mechanic.I'm so happy when I found DESERT BMW. Mr Dj is very helpful and Thrust worthy they don't talk BS. Fix My BMW X5 Oil Leak. Thank you. read more

I was in town visiting from California when unexpectedly my coolant started leaking. Found this shop from the outstanding reviews on Google and Yelp and decided to give them a shot. So happy that I did! DJ was extremely informative of what needed to be repaired so I can drive back to CA. He was very communicative and responsive along the way, providing a status update of the repairs. The pricing is extremely fair, much less than what I would have paid at the dealership. They even ran a thorough diagnostic letting me know any preventative maintenance to plan for in the next few months. No wonder these guys have been in business so long, and have maintained their excellent reputation with reviews to support it. Thanks DJ and Desert Bimmer team for getting my car fixed and back on the road. I truly appreciate your expertise and professionalism and you have earned my long-time business when I move to AZ! Keep up the outstanding work! read more

Guys here are great. I came in for an oil change and the work was done very quick and at good price. Waiting area is comfortable and they have coffee :) I do recommend bringing your car here for services. read more

I was calling to look around for a cheaper quote than the dealership! Found Desert BMW by driving by and thought I would give them a call. Once I called, Trevor answered the phone and was happy to help me. He made it quick and easy to get my quote, told me to text him the last 7 of the vin. Within a couple hours he was able to meet me with a quote that included everything that was needed. Dropped off my car on Thrusday at the end of the day, Friday at 2:30 pm my car was ready for pickup! They were super helpful and Trevor called me letting me know everything that was going on with my car and recommendations. It was fixed within a day by a certified BMW mechanic! I don't think that will happen anywhere else! Won't be taking my car anywhere else but here for any problems that happen to my car! Big shout out to the guys at Desert BMW read more

Hands down best place to bring your BMW. Knowledgeable, understanding, honest, and fairly priced company that stands behind their word. I trust them and that is hard to do in this industry. They genuinely care about their customers and it shows through their work and customer service. As long as I have a BMW, I will have them be my go to place. Thanks Desert BMW! read more

As one of those people who loves their car, I was really apprehensive about taking it to a different mechanic. I am in the SE Valley so having someone on this side is an advantage. I am happy to say that I went ahead and took my 335I to DJ And Trevor. I couldn't be happier with the level of service they provided. They were honest and fair with their pricing and I needed a new cooling system so it was a big job. They nailed it! If you are like me and apprehensive of a new shop... take the step. It led me to finding a BMW certified mechanic that I trust. That's HUGE for this bimmer girl!! read more

Desert B.M.W. - Auto Repair Near Me - Chandler, Arizona

I recommend Desert BMW to anyone. Great service, honest, reliable, reasonable pricing, warranties they stand by. This is how businesses should run and treat their customers. Highly recommend them. read more

Great service, great prices and knowledgeable staff. I wish I found them when they first opened this location. So much better than going to the dealership. I can't see myself taking my BMW to any other shop. read more

Last week I had a car situation with My 2015 BMW X5 and like most owners I didn't want to go to an over priced dealership or some scammer mechanic. I quickly got on the search for a mechanic/ shop that specialized in BMW's. I came across one other that had 1-2 bad reviews until I came across Desert B.M.W. I looked At their reviews- positive . I went to their website-positive so I sent them a message that night inquiring about their service and heard back the next day around 8:05 I immediately got on the phone with them and Explained the situation. I am aware that a mechanic can't diagnose over the phone but DJ was able to give me a worst case scenario $$. They were able to see/ diagnose and repair my car that same day. They repaired the air bag suspension system. I felt confident about the expertise and didn't feel like I was getting ripped off. I am a new customer and plan to come back for any/all further repairs and maintenances. If you are a BMW owner PLEASE believe me when I say that these guys know what they are doing. Honest mechanics at an honest price. Thank you DJ and Trevor for all the help! read more

Desert B.M.W. - BMW X5 - Auto Repair Near Me - Chandler, Arizona

I am on my 5th BMW, and have been to all sorts of mechanics, and have had every sort of experience with mechanics. I did find a great BMW mechanic in the state I lived in before and was worried I wouldn't find as good of a mechanic as before...... Well I found better!!! DJ and Trevor are the best. Quick responses Extremely knowledgeable and they don't B.S., if they aren't sure about something they check and check back quickly. Extremely honest and fair. I know every time I drop off my car that it will be taken care of, and that the condition of the car and any necessary repairs will be communicated to me honestly. Their prices are also very fair and reasonable. I will only be taking my cars to desert bmw! read more

Trevor and DJ are super knowledgeable and professional with unsurpassed customer service and expertise. This is a great shop, take your service and repairs here for a quality job and peace of mind. read more

DJ and his group the most professional courteous and complete and the work that they've done on my car. The car was returned with the engine looking new. These guys are real pros on BMW's read more

I was looking to get my injectors replaced on my diesel bmw and these guys helped me out for a bargain! Charged me half of what the dealer wanted for the same work! I also learned that they were former bmw mechanics for many years! The shop is wonderful and always very clean! I was also having an issue with a coolant leak, I was able to bring it in the same day and get it fixed! If you're looking for oem+ service this is the place to go! Very knowledgeable and always looking out for their customers! read more

I had these guys do some work on my X5 and they did a great job! I'll be bringing my car here for all maintenance going forward. Very knowledgeable. read more

What a GREAT shop: customer service, communication, diagnostics, repair quality and timeliness.