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    Des Plaines Ace Hardware

    3.5 (8 reviews)
    Open 9:00 am - 4:30 pm
    Updated 2 months ago

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    7 months ago

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    2 years ago

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    4 years ago

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    5 years ago

    Great staff offering many suggestions. Very friendly and family owned. Good prices too.

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    3 years ago

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    6 years ago

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    5 years ago

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    Ask the Community - Des Plaines Ace Hardware

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    Ace Hardware

    Ace Hardware

    3.0
    (7 reviews)

    This is an a-ok Ace Hardware located in Des Plaines. I had never step foot in here prior to today…read morebecause we have our own Olson Ace Hardware in Park Ridge. However, we were enticed in with a mail promo and apparently the owner here is broadening his advertising reach. We could get either a free key reproduction (which we did) or $5 off of a $15 spend, or a few other options that were not of much interest to us. All of the staff were welcoming and offered to help with anything, as is typical of the Ace Hardware folks. The one staffer didn't even know about the promo but it didn't matter. This store is actually not as big as it first appears because it is very wide where you step in but not deep. But they have plenty of the usual inventory it appeared. The owner of this store is obviously a proud veteran and apparently owns 7 Ace Hardwares, 6 in the Chicagoland area. Thumbs up and Ace Hardwares are always a great convenience for the locals.

    The Ace near me was out of ice melt, so I ordered from here. There was a ton of snow so they closed…read moreearly and unfortunately I didn't arrive until about 45 minutes after the early closure time but thankfully they didn't return my order to stock since it was several days before I got there (and to be clear, I'm not begrudging them the early closure; I'm noting that they didn't cancel my order). When I got there I called the store since I wanted curbside pickup, given the kiddo and also the 80 pounds of ice melt I was there to pick up. The employee brought out my goods and loaded them for me and off I went. I appreciated that it was relatively quick and easy (don't forget your ID to pick up).

    Kim's Hardware

    Kim's Hardware

    4.8
    (111 reviews)
    $

    Kim's Hardware is a classic mom & pop hardware that keeps the neighborhood running. The majority of…read moremy neighbors shop at Kim's Hardware for obvious reasons. The staff is knowledgeable and willing to help however they can. They actually pick up their phone so you can call in advance to confirm they have what you need. Anytime I need something for a home repair I instantly think of Kim's Hardware. They have the majority of what you need for basic repairs. They also have a large selection of luggage (big and small). They even offer window screen repair services. I needed to get my screens replaced for a few years and I finally visited Kim's Hardware and they were able to make the repairs in a few days. They also made sure the screen color remained the approved HOA color. My screen repair was reasonably priced.

    A long time ago around 2025 this place nickel and dimed me…read more I ordered small cheap items like screws and stuff for a project at home. Thankfully I asked for a receipt. 1 day later, after working on the project some of the items I purchased were not the correct screws. It was then I noticed multiple and I mean almost several small extra charges of 1 cent to10 cents back to back on my receipt. These charges had no explanation. They were clearly malicious made up charges to make extra money off me. It was the son and dad thst overcharged me. I remember who was at the counter. I returned to Kims hardware to not only get the correct items but also to be refunded for the extra charges. I spoke to the son and father and I represented myself with great politeness, respect and professionalism towards them. They did NOT return the favor. I mean wow, they got really nasty towards me. Rude, very loud, and disrespectful. The son was the one who over charged me in the 1st place. The father was at first going to give me my refund but was a bit hesitant. Their was a slight language barrier but he was still really grumpy about it and then he got his son over instead of giving me the 2bucks and they both double teamed me for 5-7m straight. Tried making me feel stupid and using my age against me as many people think im 21yrs old. The son mentioned my education, why am I making a big deal over two bucks, no refunds allowed. Tried saying that I should've mentioned it when it happened and it's too late. That it was probably taxes or fair charges. When I started mentioning im a manager at a retail store, I know what chicago taxes are down to the exact number and I stated my age and my father being a tradesman, their confidence started to buckle. I also stated the law, the better business bureau, started to break down the receipt and what I actually bought and showed the same products on the shelves and what they cost and proved I was given hidden extra charges. After about the 6th minute of them quite literally belitting me, yelling at me and being mean and me holding it down and mentioning this is illegal the father threw the 2 bucks or so down at the table and started speaking in his native tongue to his son complaining. I told them multiple times to just do the right thing. Whats fair and just. Why argue and be mean. The son didnt care about any of that. I truly wish I wrote this review when it was fresh because I recall the son saying very specific mean things to me. They did all of this while customers were in the store and co workers were watching. As I prepared to walk out a worker that was listening apologized I had to go through that and said, "you're not the first person they did that to. Its happened multiple times. People getting overcharged, wanting to exchange or refund things. They try denying it and get all rude and mean". It's a shame really because my 1st day their was pretty chill. The asian dude with the long hair seemed nice to me when I first went there and helped me find my items even though they were the wrong items and he did not understand my issue when presented. The son who at the time had a shaved or bald head and the father are both nickle and dimers. Be wary. Check your receipt before leaving. Take your time and do the math. Someone should audit these guys. I'm pretty sure they are breaking a few laws and im pretty sure the IRS would love to take a look at them. If anyone doesnt like scammers, help report Kims Hardware to the necessary departments.

    Des Plaines Ace Hardware - hardware - Updated August 2026

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