Called to have some glasswork done and the guy that picked up the phone had a seriously…read moreunacceptable attitude. First no answer, just dead silence so I called back again thinking it was a tech error and he screamed at me for not saying anything on the first call. WOW!!! This is their business line? Potential customer screamed at for not adhering to his imagined phone protocol? Imagine if there was a fabrication problem. Stay far far away from this organization.

Old school glass company. Al and family have helped so much on our building projects.read more

Our 1 st time in this store and the guy who worked there was so kind and knowledgeable, that he…read moremade our 1st impression great! Explained everything. The store has absolutely every kind and style of tiles you can imagine. The prices are little bit higher than at the other places, but at least you know you can buy everything you imagine (tiles) here.

This is a huge, brand new tile shop located in a new strip mall. This is the same strip mall…read morehousing the newish Texas Roadhouse and Buona Beef. They have an impressive selection and classy showroom, and the staff is welcoming. The first tile I picked up was artsy and so was the price - $180/ft2! Huh?, it looked like the decimal was misplaced! But the point is there is quite a wide range of products for you to look at here.

I came in search of an uncommon LED bulb to replace an existing halogen bulb. The staff were…read moreincredibly knowledgeable, helpful and friendly. In particular, Alice took her time with me, researching options, checking multiple suppliers and answering my questions about light fixtures. She was fantastic. The showroom is also really nice. Hundreds of lights are on display, and connected to motion sensors so they turn on when you approach. This was overall a great customer service and shopping experience.

I got to the store right at closing time, and even though (or because) it was about 100 degrees…read moreout, Thelma Adams kindly let me in. I needed to return one light bulb and have her check on another. She called me first thing the next morning to let me know they didn't carry it but told me exactly where I could find it. A week later, she even followed up to see if I'd been able to get what I needed. Outstanding customer service!

I went to this place with my contractor who recommended them. They have a wide selection of…read moreGranite slabs to choose from. After my contractor and I narrowed down their huge selection to 5 finalists, I took pictures to my wife to get her opinion. She chose her favorite of the 5 but given a picture can be deceiving when it comes to selecting Granite slabs, I wanted her to see it in person before we actually made the purchase. Because we both work during the day, we decided to go on a Wednesday given their website says they're open until 7pm on Wed. We were extremely disappointed after driving over an hour to arrive at 4:45pm and find them closed. We called and Juana, who answered the phone expressed she had just left for the day. My wife explained we had come a long distance, their website says they're open until 7pm and even the door that was locked said they were open until 5pm, yet they are closed at 4:50pm. Her response was "come back tomorrow". We'll never be back and we're insisting our contractor use a different supplier for our new countertops.

I could not be more pleased with the service and selection at American Granite. Their main guy…read moreManny is simply amazing! His knowledge, honesty and fun personality made it a joy in what could be an overwhelming experience! I cannot recommend working with him enough - he is a true gem in the industry and area! He goes beyond helping you navigate the warehouse and showing you options. He has an eye for what might look good and uses his years of experience designing and installing to help you visualize. It's a rare thing to find someone at these warehouses who has that experience! He spent a lot of time with me and was more than happy to offer suggestions. He even taped up my kitchen design on a slab (usually what a fabricator would do) so I could see how it might look and gave me a great price on a slab too. I wish I had more options to use American Granite in my home and cannot recommend them more!

We just purchased entrance door from the "Doors for Builders". They were highly recommended by one…read moreof the top Chicago luxury home builders, we happened to know. He was doing business with them for many years and based on his word, always had positive experience. In the show room we were helped by very knowledgeable and patient sales advisor Sandra Boltryk. She took her time to educate us about product line, company offers. Because of her explanations we were able to confidently choose the right style and color of the door and the door lock style. The whole experience feels more as a helpful educational session. We choose the stock door style, which is available in the time frame of 2 weeks, and totally serves our needs and likes. We are also choose to use our own installer, but they are also offering installation if needed. So far we are ( Fool disclosure "We" means myself and my wife ) very satisfied with the service we received and quality of the door, we purchased.

terrible experience one of the works was saying slurs on the site then another was sitting on his…read morephone for most the time scrolling? really is this the best you guys got

The estimator, Mirek Duda, measured twice (so his guys would only have to cut once), and the…read moreinstallers arrived on time. They were very professional, taking great pains to make sure my countertops looked perfect. I had asked for the piece cut out for the sink to use as a cutting board, and the guys at New Stone Design agreed. Unfortunately, they forgot the cutting board, and were short one small backsplash piece (of less than 1 sq. ft.). They agreed to return in "a day or two," but I had to wait more than two weeks and four or five follow-up calls for that to occur. Mirek eventually had a new installer bring the cutting board and the backsplash. He arrived exactly at the time agreed, so all was forgiven. I am very pleased with my new quartz countertops. The price was right, and the quality is top notch. I would recommend New Stone Design to all in need of new countertops.

Poor follow-up service. Experience was fine when shopping for product and measuring for…read morecountertops. The problem occured when we noticed a Nick in the quartz after install. It took several months to schedule fix. On day tech was supposed to come out, there was a miscommunication with my husband. Tried to get them to come back out to no avail. Apparently once they have your money, they're done. It's been almost 2 yrs now, still not fixed.

Banner Plumbing is my first stop to get the parts. Always getting the right and honest professional…read moreadvice about the product.

As in any Business, it starts with the People running it…read more Lots of places to buy plumbing supplies for your bathroom or kitchen. But what about the knowledge, expertise & integrity necessary to make that purchase an enjoyable experience? This is the place. These are the people.

Wow!! Let your creative juices flow here. They have so many cool things! The staff are extremely…read morefriendly and helpful!

Mix of reclaimed wood and building elements, antique store, and hand-made craft store. Reasonable…read moreprices. No A/C (went on a hot humid day).