I bought a few stone for 12 bucks for a fishtank. While pople buying in trucks. I got the amazing…read moretreatment

This place is wonderful, they have great stones for a gardener to create a "hardscape" for winter…read moreinterest. The staff is always helpful.

If you like HGTV and the ideas they have on their remodeling shows, you will love Heller Lumber…read more Not because it's got rows and rows of glitzy remodeling ideas, but rather because after you get your ideas from surfing through Houzz and Pinterest, this is the place that will sell you the exact materials you need to do those things. My wife and I wanted to replace our rustic fireplace mantle with a smooth cedar 4x10. That's a type and size of wood that Big Box stores don't carry, nor will they even bother ordering one. (Big Box stores are all about moving quantity, not quality.) So we called Heller. I've known about Heller from my days of working in construction when I needed to order specialty doors and wood trim. I've always enjoyed working with them because they are knowledgeable, friendly and the only 'attitude' they have is one of helpfulness. Maybe that's what comes when a family runs a business and cares about maintaining a great reputation. So if you are in the market for any high-quality wood products for your home, inside or out, make Heller your first stop. Their prices are competitive, their customer service is unmatched and you'll get exactly what you need to make your home look exactly the way you want.

I needed a sheet of plywood for a small project but because of disability cannot manage a full…read moresheet. Other yards would not do a couple of simple cuts on their panel saw. Heller was happy to make the cuts I needed at a reasonable cost. Beyond that they went out of their way to accommodate my mobility issues. Good knowledgeable people, good material and an exemplary culture of caring. Too bad I can't do 6 or 7 stars. THANK YOU Heller Lumber!

They truly have experts with great communication skills in every area!…read morePlus they have great integrity in standing behind their products, even , standing by their advice, they seek to make sure that your issues are addressed to your satisfaction, from all of my experience with them. I'm still Sean Logan and I fully endorse my review and I recommend Grainger for the ones who have the responsibility for getting things done and done right

Our HVAC fan motor in our condo was squealing so I went online and discovered it was due to worn…read moreout ball bearings. I installed a new HVAC fan motor from recommendations from a tech at Grainger after sending pics and diagrams so he could be sure to recommend the right one. After I installed it it wasn't putting out the capacity the original motor did so I called another tech at Grainger and after seeing pics and diagrams he told me to rewire it and it then stopped working. I then called an electrician who said i should call the manufacturer of the original fan motor (International Environmental Corps) and I was advised by Jose there to get their same exact motor from Grainger which they had in stock. After a week of phone calls to many HVAC companies we finally got a guy from Peak Heating and Air. The new motor from IEC was installed by Pete with no problems. He only charged us half the price ($160) because I had everything he needed and all he had to do was take out the motor I had installed from Grainger and put in the new one from IEC (purchased at Grainger) and wire it up. It's now working fine. Update: I found out from Stephen, the last Grainger tech I was working with (there were several over the course of two weeks) that the motor I installed was most likely overwound or defective and it stopped working / burnt out because of this but initially I should have been recommended the exact same motor that was installed with the unit which cost a few hundred more than was originally recommended. I guess the original tech at Grainger I talked to was trying to save me money but it turned out to be more costly in the end because I had to get an HVAC person out to see what the problem was. Although they did advise the wrong motor what I did like about this company was that they had tech guys to walk me through the process of installing and rewiring over the phone. As I'm not an electrician I found their willingness to do this a great help to try and me save money. Unfortunately, one techs advice was wrong and I still had to call out an HVAC person to make sure everything was ok.

Fair, honest, helpful, good communication and they diagnosed the problem during a free estimate.read more

Jeff, the owner is a really great guy really easy to work with very fair prices. We had a new…read moredriveway put in this spring came out great we are so pleased.

Addison Building Materials sells only trusted quality items and has a very very detailed inventory…read more They skip the junk and give you best quality at the same price as the junk knock-off. ADDISON BUILDING MATERIALS - IT'S THE REAL THING!

Was spending a fortune at Ace and not a fan of big box stores…read more This place is awesome; building materials, tools, and hardware. Laid back, helpful and priced right. If You need it they have it or can get it. I my friends have found a new hang out.

Initially it was fine. They told me to go their local distributor to select the quartz. I did. When…read morethey came to install it, I realized it wasn't what I had selected. Called them up and showed them photos. At first they were reluctant to believe me, and I had to go to their shop. I showed them the photos of the quartz from the distributor's own website (and their customer's photos), and they tried to convince me that the brown worm like things were normal. I almost begged them to be fair. Then they pulled out the brochure they had and finally believed me bc the delivered stone looked nothing like the physical displays, online photos, or the brochure. Turns out the distributor had outdated displays and the newer version of this quartz was totally different. You know what? I wasn't mad. I actually felt bad bc I don't like to be of trouble to others even though it wasn't my fault. But they immediately blamed the distributor saying they made the mistake and that they're a small company so they can't check every slab. They're just the fabricators. So they told me to go to the distributor the next day. They said they'd called them to have the 3 new slabs ready for me. So I went. Did not have it ready and refused to show me all three. Told me to call G&M. So I did. I got caught in the middle. Told me they'll send photos of the other two from same lot. Ok sure. A couple days later they called me and told me to go in their office to physical okay the 3 slabs. Won't send photos. Now I was getting annoyed. I seriously devoted a lot of time to doing their bidding. My job matters too ok? I already went and they never apologized for wasting my time by not having it ready. Not only that, when I went again - they didn't have the slabs ready and get this - got mad when I asked to see all 3 slabs. They seemed so annoyed. They wanted me to peek at it sideways while it was stuck between two other slabs. Seriously? I'm doing what they asked me to do. I took extra time from my work day to verify the slabs. Shouldn't I be the one that's annoyed? Later on, they got annoyed bc I asked for final measurements. Got yelled at. Made a show of telling me how they use templates and would need so much work to tally that up. Told me to measure it myself. Told me that if every customer was like me, blah blah blah. I just left. It was so rude. Spoke to owner. He apologized but didn't take responsibility. Made excuses. Said they were understaffed and stressed. Said his mom in law was in the hospital. Said he would send me measurements that day. I said don't worry just send it within a week. I felt terrible for him. Nothing gets sent even a week later. But I get a call the day before install that they need to remeasure that day. Ok fine I change my work schedule to be home. The next morning I called to make sure they leave a wide enough opening for my stove bc they didn't during the first install, and the owner said his mom in law passed. Well that's terrible. They can't come that day. Told me to call the office for a reschedule and they wouldn't know when. Maybe tomorrow. Ok I'm fine with that. So I email the office. No response. Later that day my mom called. She happened to be at the home and apparently they showed up to install. I rush home from work. This is not professional behavior at all. I'm at their beck and call. Wait, they didn't even call me. Did they forget that I was their customer? Not their slave? It was going fine until Jose one of the guys starts giving me attitude. All I asked was that they control the dust bc they started cutting the quartz indoors. Stone dust everywhere like a white cloud. I had kids in the home breathing this in. Beforehand they told me they'd cut only a faucet hole in the garage but here they were trimming a lot more than the faucet in the house. But the thing is I would've been understanding if they just tried to control it better. Instead Jose gave me so much attitude and told me to call the office and the owner. I did both and no one picked up. He bluffed saying they'd leave and come back next day if they had to cut literally just outside. Finally another guy there told Jose to shut up and do the work. He was nicer and said he'd vacuum it up. I opened the doors. It was still a mess but they gave me no choice. Jose said the owner threatened to leave too. Later on he admitted it was the owners son. Btw he dented two parts of my cabinets and there was glue all over my brand new hardwood floors. The other guys were fine. So if you want to be dragged around by people who have no respect for your time, home, or family - choose these guys. They kept explaining how terrible things were going for them but never really considered what it's like for me, their customer. Created so much stress for me. So many excuses. Normally I tip extra but I only gave them waters this time. Treating people well doesn't matter sometimes. They just take advantage of your kindness.

On Friday, 11/22/19 we had kitchen countertops installed by the very efficient crew from Granite &…read moreMarble Gallery of Mundelein, IL. Every aspect of this process was nothing short of "top notch" - - from working with Renata in the selection of product and its pricing to the installation of our countertops by Cipriano and his crew! And everything was coordinated and over-seen by the owner and CEO, Darius, who was on site and personally followed up with us. My wife was over the moon with happiness; the truth is, we are both highly satisfied! We give the highest marks to this company and their entire staff!! ~ Thomas & Karen Kleinhenz

Ethon has posted a response which is full of lies. Either that or he has me confused with another…read moreperson who practically ran away from his nasty attitude. Either way his unprofessionalism should be a warning to everyone to never use his services. I contacted Ethon to discuss work on my house and didn't hear back for several days, then all of a sudden he started calling me repeatedly while I was in the middle of a meeting at work. I texted him to tell him that I couldn't talk and he got super upset that I wasn't able to speak to him right that minute even though it had been 4 days since I had contacted them. We never even got to the point of being able to discuss the work I wanted done. I am happy to post screenshots of our conversations.

Scott did some maintenance and repair on my bridge. He was a real pro and did a fantastic job. It…read moreis much more secure now. Highly recommended!

I came in search of an uncommon LED bulb to replace an existing halogen bulb. The staff were…read moreincredibly knowledgeable, helpful and friendly. In particular, Alice took her time with me, researching options, checking multiple suppliers and answering my questions about light fixtures. She was fantastic. The showroom is also really nice. Hundreds of lights are on display, and connected to motion sensors so they turn on when you approach. This was overall a great customer service and shopping experience.

I got to the store right at closing time, and even though (or because) it was about 100 degrees…read moreout, Thelma Adams kindly let me in. I needed to return one light bulb and have her check on another. She called me first thing the next morning to let me know they didn't carry it but told me exactly where I could find it. A week later, she even followed up to see if I'd been able to get what I needed. Outstanding customer service!