I was invited to their annual vender picnic last Friday. Very nice affair…read more It was set up at a forest preserve in Wauconda. They had a pig roast and a prize raffle which was very nice. On thing that I can say is, there were probably 50 ABC employees at the picnic and I literally probably met 25 of them. All of them were super friendly, had great attitudes, and were extremely welcoming and inviting. I don't usually buy the things that ABC sells, but If I did, I would definitely go to them just for the simple fact that their people were so friendly and helpful. I love doing business with good people... I don't mind paying a little more for great service.

I have been buying ridge cap stapled cedar shakes from ABC for a couple of years, most recently on…read moreApril 15, 2016 and then on April 29, 2016. The ones from the 15th and previously were made by Silver River Contracting, Mission BC. The ones from the 29th were made by Harby Imports (604-462-7721) Canada. I noticed the different label on the product from the 29th and thought that the Harby product looked smaller and the bundle felt lighter. I commented on it to the fork truck operator who brought them out. He said that they were all the same. When I got to the job site where I still had the Silver River product, I compared the shakes and found that the Harby shakes were 1/2 inch shorter and were 5/8 inch narrower than the Silver River product. I went back to ABC, told them of the issue and asked them if they had any of the old label (Silver River) that I could exchange. The store manager acted as if I was nuts and that there was no difference, but he said that I could waste peoples time and look around. They only had one pallet and they were all the same smaller product by Harby Imports. I went back and opened up the bundle. The inside shakes were inferior with some having ragged or broken ends. Also, about 1/3 of the bundle had top spines that did not meet all the way along the top of the stapled ridge cap. These are inferior and smaller ridge cap shakes and not worth buying. The labor is the same to put them up but quality of your end product will suffer.

LAS as a wide range of wood flooring, railing systems, stair parts, and many other options from…read moretrim to other related building material supplies. Have a nice showroom to look at various types of options and a good amount of materials on hand for stock. The staff is extremely helpful. I worked with Isc he was outstanding. Their website is detailed and shows all the products that they carry in the store, but it is nice to be able to see them hands-on and the show was very helpful to help. Decide some details of our project that we took on. . They have multiple locations but this location is fairly new and just opened. I would highly recommend LAS for you project needs. They are specialized and a local company.

New location open . Highly recommend!!!! Everything what you need for your floor they have .read more

This was honestly the most frustrating experience I've ever had working with someone contracted to…read moreperform a service in my home. Bottom line - the installers were top notch and did a beautiful job, but the project management is absolutely terrible. Such a frustrating experience. I won't ever use Home Depot again for my countertops as long as Stone Systems is their installation provider. Some of my grievances: 1. The measuring tech not telling me that I had to have my sink model chosen prior to the measuring appointment. Instead upon their arrival I was told that the measuring couldn't take place until the sink model was chosen which caused my wife and I to look up sink models on the fly so the measuring could proceed and took away the time we would normally use for selecting what would work best for our needs. 2. Receiving a call from the measuring tech asking when we planned on dropping off the sink at their Mundelein, IL fabrication center when I was never told they needed to be in possession of the sink prior to install. This required me to drive more than 60 miles round trip in order to drop off the sink. 3. Upon the FIRST installation day the techs quickly realized that no sink hole had been cut into the slab intended for the sink and they did not have the sink in their possession. So instead of the project being completed half the slabs were left to float on my lower cabinets until they could return and finish the job. 4. After rescheduling the installation for a week later to allow for the sink to be mounted to the slab I received a call the day of install that my appointment was being cancelled due to an illness on the team. While I'm certainly compassionate about a person's health, the pattern of folly experienced thus far has left me incredulous that this was the case and not a smokescreen for another oversight. When the installers did finally finish the job it was lights out gorgeous,. Seams were nigh invisible. I tipped them each well and am very appreciative of their installing team. The project management however is just abysmal. Worst customer service I've ever received and I can't imagine using them again for any reason. Bottom line - 5 star tech, 1 star management = 3 stars.

Really poor communication. Really poor customer service. The installer just kinda showed up when…read morehe felt like it. Did not follow explicit instructions that were provided in writing for the installation. Ask to choose another installer if purchasing stone countertops through Home Depot in Mundelein.

I am so pleased with the service and material received from the Material Yard in Mundelein, IL…read more Patrick walked me through my options on various materials, providing the pros and the cons. He provided careful instructions to my contractor and had the material delivered very quickly. The result is stunning. The gravel for my new driveway and walking path is a beautiful color and of perfect consistency. The Material Yard will be my go-to material company, God willing, for years to come.

I am so happy with the service I received, Patrick was friendly and fast and couldn't have made the…read moreprocess more seamless!! Received my product a day before it was expected which made my husband happy and in return me very happy! Delivery guy was great too!

Used to love the showroom. It's changed quite a bit from the Buffalo Grove location…read more It seemed a little overpriced and the service was scarce

Remodeled our kitchen and the cabinets we received from dura supreme were atrocious. So many flaws…read morefrom the manufacturer. We contacted Mark the owner and he was arrogant and dismissive. Sent the factory rep to our home as well as a representative from the store. A small discount was offered in exchange for absolving them of any accountability. I was too exhausted to fight and took the money but I am reminded of it every time I walk in to my kitchen.

Initially it was fine. They told me to go their local distributor to select the quartz. I did. When…read morethey came to install it, I realized it wasn't what I had selected. Called them up and showed them photos. At first they were reluctant to believe me, and I had to go to their shop. I showed them the photos of the quartz from the distributor's own website (and their customer's photos), and they tried to convince me that the brown worm like things were normal. I almost begged them to be fair. Then they pulled out the brochure they had and finally believed me bc the delivered stone looked nothing like the physical displays, online photos, or the brochure. Turns out the distributor had outdated displays and the newer version of this quartz was totally different. You know what? I wasn't mad. I actually felt bad bc I don't like to be of trouble to others even though it wasn't my fault. But they immediately blamed the distributor saying they made the mistake and that they're a small company so they can't check every slab. They're just the fabricators. So they told me to go to the distributor the next day. They said they'd called them to have the 3 new slabs ready for me. So I went. Did not have it ready and refused to show me all three. Told me to call G&M. So I did. I got caught in the middle. Told me they'll send photos of the other two from same lot. Ok sure. A couple days later they called me and told me to go in their office to physical okay the 3 slabs. Won't send photos. Now I was getting annoyed. I seriously devoted a lot of time to doing their bidding. My job matters too ok? I already went and they never apologized for wasting my time by not having it ready. Not only that, when I went again - they didn't have the slabs ready and get this - got mad when I asked to see all 3 slabs. They seemed so annoyed. They wanted me to peek at it sideways while it was stuck between two other slabs. Seriously? I'm doing what they asked me to do. I took extra time from my work day to verify the slabs. Shouldn't I be the one that's annoyed? Later on, they got annoyed bc I asked for final measurements. Got yelled at. Made a show of telling me how they use templates and would need so much work to tally that up. Told me to measure it myself. Told me that if every customer was like me, blah blah blah. I just left. It was so rude. Spoke to owner. He apologized but didn't take responsibility. Made excuses. Said they were understaffed and stressed. Said his mom in law was in the hospital. Said he would send me measurements that day. I said don't worry just send it within a week. I felt terrible for him. Nothing gets sent even a week later. But I get a call the day before install that they need to remeasure that day. Ok fine I change my work schedule to be home. The next morning I called to make sure they leave a wide enough opening for my stove bc they didn't during the first install, and the owner said his mom in law passed. Well that's terrible. They can't come that day. Told me to call the office for a reschedule and they wouldn't know when. Maybe tomorrow. Ok I'm fine with that. So I email the office. No response. Later that day my mom called. She happened to be at the home and apparently they showed up to install. I rush home from work. This is not professional behavior at all. I'm at their beck and call. Wait, they didn't even call me. Did they forget that I was their customer? Not their slave? It was going fine until Jose one of the guys starts giving me attitude. All I asked was that they control the dust bc they started cutting the quartz indoors. Stone dust everywhere like a white cloud. I had kids in the home breathing this in. Beforehand they told me they'd cut only a faucet hole in the garage but here they were trimming a lot more than the faucet in the house. But the thing is I would've been understanding if they just tried to control it better. Instead Jose gave me so much attitude and told me to call the office and the owner. I did both and no one picked up. He bluffed saying they'd leave and come back next day if they had to cut literally just outside. Finally another guy there told Jose to shut up and do the work. He was nicer and said he'd vacuum it up. I opened the doors. It was still a mess but they gave me no choice. Jose said the owner threatened to leave too. Later on he admitted it was the owners son. Btw he dented two parts of my cabinets and there was glue all over my brand new hardwood floors. The other guys were fine. So if you want to be dragged around by people who have no respect for your time, home, or family - choose these guys. They kept explaining how terrible things were going for them but never really considered what it's like for me, their customer. Created so much stress for me. So many excuses. Normally I tip extra but I only gave them waters this time. Treating people well doesn't matter sometimes. They just take advantage of your kindness.

On Friday, 11/22/19 we had kitchen countertops installed by the very efficient crew from Granite &…read moreMarble Gallery of Mundelein, IL. Every aspect of this process was nothing short of "top notch" - - from working with Renata in the selection of product and its pricing to the installation of our countertops by Cipriano and his crew! And everything was coordinated and over-seen by the owner and CEO, Darius, who was on site and personally followed up with us. My wife was over the moon with happiness; the truth is, we are both highly satisfied! We give the highest marks to this company and their entire staff!! ~ Thomas & Karen Kleinhenz

This place is great. I called several big roofing supply companies and they didn't have the color I…read moreneed but Gutter Supply did. If this place doesn't have it nobody will. Dave & Javier helped me get my gutter, guard, spot and screws, and the best part is the price was only a song and a dance. I could not believe how cheap their prices are. I highly recommend this place.

Ordered down spout offsets. Got email that order was ready to ship and would get an UPS tracking…read morenumber when picked up.. That was over a week ago, still no tracking number, no delivery. When emailing back asking about the order, I get a response that they are out of the office for a week.. AVOID. You may or may not get your order but you will be billed for it..

Stone Systems was our countertop company through Cabinets to Go. We personally had no issues…read moregetting through and receiving support from customer service. Their measurement was scheduled quickly and the person came on time. The fabrication took 3-4 days and then we were prompty scheduled for installation. During the installation there was a small hiccup where the backsplash was measured an inch more. This was corrected and the backsplash was installed in another appointment a couple days later. We had a good experience and would not hesitate to work with Stone Systems again.

Thank you for making it right! Started very frustrating to get it installed on time. Geraldo…read moretruly helped getting it done correctly. Thank you for following through

Awesome spot. Definitely check this out for all your key/lock needs! They have amazing service, I…read morereally appreciated the help with my vending machine. It was quite stuck but the worker was dedicated to get it unlocked for me which I really appreciated. Also, their pricing is unmatched. I called multiple places prior to this for rates, this spot had the best pricing by far! Can't recommend enough.

Jessie and everyone in the shop did an amazing job on trying to make a key for my Honda Navi. When…read moreeveryone else couldn't do it these guys were able to get it done will definitely be coming back here for all my lock-key and safe needs.