We weren't ready for a total remodel nor even a replacement floor. We had one cracked ceramic tile. Mark came looked the tile and gave us a reasonable quote, on just cutting out the old and putting in a close match. He measured and found a white replacement that is almost a perfect match. The tile guy wasn't happy with the grout choice so went and got 2 other choices. We picked and it looks amazing. We will be able to enjoy the close match and admire the work each time we look at it. This business has 50+ years of work and I hope they have 50 more. The store has a plethora of gorgeous products to decide on for a bigger project. Please support them read more

VIP Stone & Tile - The replacement has the stone on it. - Building Supplies Near Me - Highwood, Illinois

Truly a 5-star experience working with Peter and VIP Stone & Tile! Decided to replace existing carpet in our basement with luxury vinyl plank flooring. Peter showed us a great selection of options to choose from in the showroom, was extremely communicative and knowledgeable, and scheduled our project quickly once we made the decision to move forward. On installation day, Julian and his team completed the project in just one day. They were very friendly, meticulous, and kept their work area clean throughout the process. Definitely recommend reaching out to Peter and VIP Stone & Tile if you have a flooring project planned in the future!! read more

I ended up ordering my tile, carpeting and wood flooring from VIP. The choices and service here were both outstanding. Great prices as well. Highly recommend. read more

Every once in a while I'm lucky enough to find a company that puts true passion ahead of everything else. When that happens, art and magic can become one. I found VIP Stone and Tile on Yelp while looking for some unique accent stone for a major renovation project in my house. I was already three weeks into a search, had traveled to multiple stores/suppliers and could not find the stone product to cover my walls. I was about to give up on stone. 20 minutes after walking into VIP, Phillip found the right stone and we began the process of creating an amazing space together. In fact, I was so impressed, I also hired VIP to create countertops and a bathroom vanity. I didn't think it would be possible to find someone as passionate about my house as me, but I did in Phillip and the crew VIP. Impeccable service, completely fair pricing, nice installation team, and a company that seeks perfection. As mentioned, that can only happen when passion is a driving force. Definitely find Phillip for your next project. You deserve perfection too! read more

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Patrick was terrific - very helpful, knowledgeable, and patient (porcelain for bathroom and luxury vinyl tile/planks for basement). Worked efficiently with contractor team and made everything easy. Would highly recommend and use again! Also was happy to support this small business with great products and service! read more

I recently worked with VIP Stone & Tile to help me with new tile and carpet for my townhouse rental. Phillip helped me find the right tile and carpet within my budget. I am very happy with the quality of products and services they provided! I will use them again in the future! read more

Fantastic selection and pricing. Outstanding customer service. Exquisite installation and craftsmanship.

I usually don't post reviews on yelp but I felt that VIP was too good for me not to yelp. All of the people that work for VIP Were fantastic. The Rosales crew were so professional and courteous and did such a magnificent job I am very very happy read more

I've worked with these folks on a number of projects for my home and they've always done great. Even when an error was made (shower bench placed too high), they admitted the problem and made it right. Great service is about how they deal with problems. A few days ago, I went there and needed to match some grout to do a small repair to a project. Not only did they have records of the job from several years ago, they also gave me a small ziplock with grout so I could do the repair for free. Great service, great products. read more

A+ and a wonderful experience Phillip Bellhoff and the folks at VIP Stone & Tile. Once I selected my tile (which was hard because everything in their store is gorgeous!) Phillip kept me updated on when it would be fabricated, delivered and installed. I knew what to expect every step of the way. Their team was super-fast with the installation and I couldn't be happier with the end result. Through the entire process of renovating a 1903 house there have been many hiccups - but working with VIP was not one of them. I highly recommend them and, should I ever go through another renovation, would not hesitate to use them again. Thanks so much! read more

VIP is the place for your flooring needs. When my fiance and I moved into our new apartment, we needed a rug for the living room. Phil and his team were awesome. The rug met our specifications perfectly and it's totally transformed our home. Thank you VIP!!! read more

While I am an architect and builder. I don't bid my counter top and tile work, I only use VIP. Pricing is fair and work is excellent. Barry A. Weinstein, AIA, ALA B. Weinstein Associates read more

VIP really knows their products and offers absolutely great quality selections, and wonderful customer service with superb attention to detail. This place is a gem. Thank you VIP for all of your help! read more

Talked to Philip who was one of the rudest people I've met in my life. Not sure how this person has a job working with people. Taking my business elsewhere read more

VIP has an amazing showroom. As soon as you walk in, you become engulfed in gorgeous stone and tile. They have a vast selection of mosaics and they are absolutely stunning! They also have great display of hardwood, laminates and carpet. The customer service is beyond par and the best in the industry. read more

I had a fireplace installed on my lower level and went into VIP Tile and Stone knowing they'd do an excellent job since I've used them previously for a backsplash in my kitchen. The tile Philip helped me choose turned out amazing. The installer couldn't have been more of a perfectionist either. This is a family business that makes you feel like you're their top priority and no job is too small. Between Philip's knowledge of product and design and Mark's installation expertise it couldn't have gone smoother. Don't go to the big stores. You won't be disappointed here because their business matters to them. Can't wait for my next project. read more

VIP Stone and Tile is a hidden gem on the Northshore. I have driven by is 100 times and thought it was a tiny little specialty shop. Was I wrong. They have everything you could want when it comes to tile flooring and back splashes. It is a bit like a Mom and Pop shop in that they are very friendly and down to earth and extremely helpful . . . but they can get anything and a really great prices. My builder was supposedly passing on "contractor pricing" , but Mark at VIP beat every price and had everything delivered right to the house. I even found a few had to get tiles on line and they sourced them for me is smaller quantities than I could buy on line. They have a large quantity of samples for you to take home and think about and will help with design work too. read more

I was incredibly impressed with the level of service that I received from Philip on a recent trip to VIP Stone and Tile. I was looking for something very specific that they did not carry in the showroom and he really went the extra mile to try to find it for me, even suggesting a competitor's showroom. While I ultimately purchased carpet runners from another rug shop, I would absolutely work with Philip again in the future- I know that he really tries his best to make sure that his clients' needs are met! read more

Excellent work & Professional staff. Highly recommend :) Big selection. Did amazing work on my mothers bathroom! Will be using again! Thank you! read more

I love the guys at VIP Stone & Tile in Highwood. They helped me find not only great looking travertine tile, but also a really great deal for my bathroom renovation. They have tons of options, offer quick turnarounds and they really know their stuff. I recommend them very highly and will definitely be heading back there when I renovate the other bathrooms in my house! read more

I recently ordered a set of glass backsplash tiles from VIP and the team (especially Phillip) was extremely helpful. The product arrived on time and the prices were competitive. Highly recommended. read more

VIP Stone and Tile did a great job. We had 1200 square feet of porcelain tile installed, and they finished the job in 1 week. Mark and the whole crew were professional and hardworking. They showed up everyday on time ready to work. Their cuts around curved walls were awesome, and the transition areas were great. The installation on the steps were perfect. If you have any reservations about making a decision to use VIP, don't. We would and will use them again in the future. read more

Rarely do you find someone who is so good at their job that you immediately decide "This is where I am doing my project!" Phillip and Mark truly listen to and prioritize customer needs. Offer suggestions and take time to educate you on new products. Then their work crew all were people we were happy to have in our house. Installation was such a fun experience we already have recommended multiple times and certainly will use VIP on all future projects. read more

I had an awful experience with previous tile companies and I can't explain how much of an ABSOLUTE pleasure it was working with Phillip and VIP Stone & Tile. Phillip and his team go above and beyond for you. They did everything and more for me and my project. If you are looking for great products, great people and great attention to detail VIP Stone & Tile is the only place you should be working with. read more

Mark, Phillip, and Frank were the professional and ethical people I wish I had found in the beginning. After I fired my contractor, I ask Mark and his staff if they could fix my three bathrooms. The grounding was sooooo bad. It was falling out between the tile, it was missing grout in areas. It was a real mess. Well, Mark, Phillip, and Frank took charge of the project immediately. They had to take all the old grout out, they regrouted and sealed all the areas. The bathrooms now look amazing. They cleaned up their work areas each and every day. They came when they said they would. They are professional and ethical in every way. I will use them exclusively for all tile work. It may look like a small store; but believe me, they have more tile than there is space to write about it. And they give you as much help and creativity as you need, or you can tell them exactly what you want. Either way, they know their stuff. Dolores S. read more

Phillip was very personable, professional, efficient, and responsive. The restoration of our Kitchen and Master Bath project is beautiful!! The crew was professional, efficient, prompt, helpful, and upon completion, I was given the materials and information on how to maintain the natural beauty of the stone. I look forward to future projects with VIP Stone and Tile. Sharyn read more

We purchased Statuary Tile or so we thought. It turns out we were charge up to $44.00 a square foot on portions of this promised top grade material only to discover it is flawed, has no uniformity, came from 3 different suppliers and the base and Bullnose pencils don't match. We paid thousands and thousands of dollars.. CASH only to VIP as that's how they operate only to get what our new installers are calling the lowest grade and not installable material. VIP won't contact us. They already sold us FAKE premium top grade Thassos and Black Granite for a very high price only to discover is came from Home Depot and we could have paid $4.00 a Sq ft for it.. We were shocked discovering this latest scam. We have already hired and attorney for all of the other issues now this pops up They are literally horrible people. I'm also going to contact the IRS about their cash operation. I'm guessing there is some funny business going on that the IRS would love to delve into.. Wow these guys are crooks in my opinion. They also have once again delayed our project as we had to purchase new material for that bathroom yesterday. read more

My experience with VIP was ok. The customer service experience was mixed with some communication issues and project delays. They did work to meet my needs and follow up with any concerns that arose throughout the project. The floors also look amazing and I'm very happy with the final result. read more

WATCH OUT! VIP took my marble pieces and won't call me back. They fabricated a couple pieces summer 2015 and promised that the several other very expensive marble pieces they were holding for me would be in good care and available when I needed them. I have tried to contact the owner 8 times over the past 5 weeks (Jan/Feb 2016) and I received one response saying he has no idea where my marble is and then radio silence. Do yourself a favor, steer clear of these dishonest, non-responsive individuals!! read more

Incredible product and fantastic outcome!!! My husband and I had the great pleasure of working with Phil on a fairly large project! When we first went in to meet with him he made a very overwhelming place seem like home- he led us in the right direction to help us pick just the right tile to design some great rooms!! The guys who came to install the tile were just as great- perfectionists! All the work that was done is flawless and at the end of each day you never knew they had been there! I could not recommend VIP and Phillip enough and I can't wait to work with them on more projects in the future!! read more

If you need tile or stone work, VIP is THE place to go! I would highly recommend Phillip and Mark for your project. Knowledgable, responsive, reasonable, and just plain nice to work with! From helping me select the right tiles, to completing the work very promptly, they made the whole experience much more pleasant than I expected. I can't wait to find my next project to go back! You will not be sorry... I would not go anywhere else. Awesome!!!! read more