We had our kitchen countertops with full backsplash done by Masters. Tijana was amazing with…read moreexplaining the pricing, and she invited us to the showroom. Master's having their showroom slabs onsite in big format lets you preview whether you'd like a certain color and/or pattern. This really helped our decision making. The quality and value of the quartz tile is great. I went to three other places, and Masters clearly stood above the rest. From Tijana, to the folks who came to laser measure for our countertops, to the installers, all were professional and great to work with. I've recommended Masters to family, friends, and even other folks I've met around town who have mentioned they are sourcing countertops. They are that good. Way to go Masters! You have all our future business!

Masters Countertops has great customer service. They worked with us tirelessly to make sure every…read moredetail was perfect. Adriana, Cara, Boris and his crew were accommodating and professional. And Masters' slabs looked better and higher quality than similarly named slabs at other vendors! Thank you Masters' team!

Initially it was fine. They told me to go their local distributor to select the quartz. I did. When…read morethey came to install it, I realized it wasn't what I had selected. Called them up and showed them photos. At first they were reluctant to believe me, and I had to go to their shop. I showed them the photos of the quartz from the distributor's own website (and their customer's photos), and they tried to convince me that the brown worm like things were normal. I almost begged them to be fair. Then they pulled out the brochure they had and finally believed me bc the delivered stone looked nothing like the physical displays, online photos, or the brochure. Turns out the distributor had outdated displays and the newer version of this quartz was totally different. You know what? I wasn't mad. I actually felt bad bc I don't like to be of trouble to others even though it wasn't my fault. But they immediately blamed the distributor saying they made the mistake and that they're a small company so they can't check every slab. They're just the fabricators. So they told me to go to the distributor the next day. They said they'd called them to have the 3 new slabs ready for me. So I went. Did not have it ready and refused to show me all three. Told me to call G&M. So I did. I got caught in the middle. Told me they'll send photos of the other two from same lot. Ok sure. A couple days later they called me and told me to go in their office to physical okay the 3 slabs. Won't send photos. Now I was getting annoyed. I seriously devoted a lot of time to doing their bidding. My job matters too ok? I already went and they never apologized for wasting my time by not having it ready. Not only that, when I went again - they didn't have the slabs ready and get this - got mad when I asked to see all 3 slabs. They seemed so annoyed. They wanted me to peek at it sideways while it was stuck between two other slabs. Seriously? I'm doing what they asked me to do. I took extra time from my work day to verify the slabs. Shouldn't I be the one that's annoyed? Later on, they got annoyed bc I asked for final measurements. Got yelled at. Made a show of telling me how they use templates and would need so much work to tally that up. Told me to measure it myself. Told me that if every customer was like me, blah blah blah. I just left. It was so rude. Spoke to owner. He apologized but didn't take responsibility. Made excuses. Said they were understaffed and stressed. Said his mom in law was in the hospital. Said he would send me measurements that day. I said don't worry just send it within a week. I felt terrible for him. Nothing gets sent even a week later. But I get a call the day before install that they need to remeasure that day. Ok fine I change my work schedule to be home. The next morning I called to make sure they leave a wide enough opening for my stove bc they didn't during the first install, and the owner said his mom in law passed. Well that's terrible. They can't come that day. Told me to call the office for a reschedule and they wouldn't know when. Maybe tomorrow. Ok I'm fine with that. So I email the office. No response. Later that day my mom called. She happened to be at the home and apparently they showed up to install. I rush home from work. This is not professional behavior at all. I'm at their beck and call. Wait, they didn't even call me. Did they forget that I was their customer? Not their slave? It was going fine until Jose one of the guys starts giving me attitude. All I asked was that they control the dust bc they started cutting the quartz indoors. Stone dust everywhere like a white cloud. I had kids in the home breathing this in. Beforehand they told me they'd cut only a faucet hole in the garage but here they were trimming a lot more than the faucet in the house. But the thing is I would've been understanding if they just tried to control it better. Instead Jose gave me so much attitude and told me to call the office and the owner. I did both and no one picked up. He bluffed saying they'd leave and come back next day if they had to cut literally just outside. Finally another guy there told Jose to shut up and do the work. He was nicer and said he'd vacuum it up. I opened the doors. It was still a mess but they gave me no choice. Jose said the owner threatened to leave too. Later on he admitted it was the owners son. Btw he dented two parts of my cabinets and there was glue all over my brand new hardwood floors. The other guys were fine. So if you want to be dragged around by people who have no respect for your time, home, or family - choose these guys. They kept explaining how terrible things were going for them but never really considered what it's like for me, their customer. Created so much stress for me. So many excuses. Normally I tip extra but I only gave them waters this time. Treating people well doesn't matter sometimes. They just take advantage of your kindness.

On Friday, 11/22/19 we had kitchen countertops installed by the very efficient crew from Granite &…read moreMarble Gallery of Mundelein, IL. Every aspect of this process was nothing short of "top notch" - - from working with Renata in the selection of product and its pricing to the installation of our countertops by Cipriano and his crew! And everything was coordinated and over-seen by the owner and CEO, Darius, who was on site and personally followed up with us. My wife was over the moon with happiness; the truth is, we are both highly satisfied! We give the highest marks to this company and their entire staff!! ~ Thomas & Karen Kleinhenz

Addy was amazing. She helped us find the perfect stone for our kitchen. Colors work beautifully…read morewith our existing backsplash and decor. Install team did a great job. Very clean and well mannered. Our daughter used them twice and so did my good friend. I know that there are many stone companies but Precision Stone quality and professionalism beats all, especially Addy!

They were friendly, engaging and professional. Also, Ariel was understanding and flexible in…read moremeeting our needs. Note: We had two bathroom countertops made. Finally, we plan on working with them on our primary bathroom and kitchen.

After 30 years we were way overdue for an entire kitchen remodel. We are so fortunate to have…read morediscovered Wolf! I am not sure where to begin. Wolf exceeded every expectation. From the first time we met Julie at the design consultation stage through the end of the project, she helped us navigate this new process, made changes along the way, and answered our numerous questions and phone calls! :) The craftsmanship, professionalism, and ability to bring our vision to life made the entire experience seamless. We couldn't be happier with our cabinets and countertop! The quality, attention to detail, and customer service were outstanding from start to finish. Wolf has helped us completely transform our space. I highly recommend Wolf! The results are stunning. Truly five stars!"

Used Wolf for my kitchen remodel and they made everything so easy. I was able to schedule time in…read morethe shop with Julie who listened to all my special requests and made great suggestions to meet my needs. We came up with the perfect design in about an hour and ordering was a breeze. One cabinet and a panel arrived broken, but the delivery crew noticed the damage and had new pieces out to me the very next day. I also had a few drawer fronts that ended up being dinged, and Wolf swapped them out without question. I wholeheartedly would recommend using them to anyone, and next time we're in need of cabinets, I know who I'm calling.

Years after my kitchen cabinets were installed 2 hinges broke. Cabinets Plus worked with me to…read morereplace the hinges and fix my cabinets. Their customer service was excellent!

Working with Cabinets Plus to remodel our kitchen was a wonderful experience. They handled…read moreeverything and were perfect for people like us who don't know enough to manage an independent contractor on our own. Terry took the time to get to know us, understand what we were looking for and put together a design that was absolutely perfect. All of the communication from Rachel and Kent before, during and after the project was prompt, detailed and accurate. They communicated even the tiniest little change to the schedule and the only changes to the schedule were made because work was being done faster than expected. Everyone who worked on the project (Mike, PJ, Dustin, Tim...I'm sure I'm missing some folks) were super respectful of our home and awesome to have around. Minor touch ups after completion have been handled promptly. We would not hesitate to use them again!

We have done two projects so far with BG and his team, and intend to do a few more in our home…read morebecause they are outstanding! Not only is BG knowledgeable, responsive, and helpful, he is also just a pleasure to work with. He has a wide selection of high quality products at very reasonable prices. We have worked together to remodel two kitchens and two bathrooms, cabinets and countertops. I do not have enough nice things to say about working with them!

Awesome business always call Byram great guy to work with and you will be happy to this…read more Very good business and variety of products. Always recommend.

I've made two huge errors in homeownership over 45 years, this in my opinion was one of the two. I…read morethought I was getting all wood doors but got wood trim and particle board inserts that bubbled and peeled within 2-3 years.

We used CabinetPRO to remodel our bathroom, and we couldn't be happier with the results. Anaclaire…read morewas so helpful and professional. She researched many design choices and helped make adjustments to fit our budget. Although we could have opted for cheaper routes, I truly believe we would have been disappointed in the outcome since I lack the expertise and knowledge to achieve the look we wanted. Our cabinet refacing and remodel was completed in the time frame promised, and we are thankful to Anaclaire and her whole team.

DO NOT USE - POOR WORKMANSHIP AND DISHONEST! We have had the WORST experience with Ultimate Stone…read more They are unprofessional and do not stand behind their poor quality. They also lie - they cancelled our 2nd install the day before and said it was due to Covid. When we asked for photos of the counters to prove they were ready, they admitted they lied and were actually out of town in FL.

Installer drilled one hole in counter top for vanity. Should have been 3, when company was…read morenotified, the installer promptly returned. He then spent 4" screaming at me that it was all my fault, that I told him it only needed one hole, that unless I admitted it was my fault he wasn't going to fix the issue. I was at my daughter's house and had no idea of what needed to be done, nor did the installer ask me any questions except where was the bathroom when he first arrived. Being harassed and abused by an employee is not a way to run a business. Worse, once I contacted Ultimate Stone regarding the issue, they never returned my call even though the Project Manager said she would pass it on to the owner. Customer service is severely lacking at this company.