DO NOT USE - POOR WORKMANSHIP AND DISHONEST! We have had the WORST experience with Ultimate Stone…read more They are unprofessional and do not stand behind their poor quality. They also lie - they cancelled our 2nd install the day before and said it was due to Covid. When we asked for photos of the counters to prove they were ready, they admitted they lied and were actually out of town in FL.

Installer drilled one hole in counter top for vanity. Should have been 3, when company was…read morenotified, the installer promptly returned. He then spent 4" screaming at me that it was all my fault, that I told him it only needed one hole, that unless I admitted it was my fault he wasn't going to fix the issue. I was at my daughter's house and had no idea of what needed to be done, nor did the installer ask me any questions except where was the bathroom when he first arrived. Being harassed and abused by an employee is not a way to run a business. Worse, once I contacted Ultimate Stone regarding the issue, they never returned my call even though the Project Manager said she would pass it on to the owner. Customer service is severely lacking at this company.

What a fantastic experience we had with the team at Etched In Stone! We replaced are backsplash in…read moreour kitchen and the crew was immaculate and efficient! We cannot recommend them enough!!

I've checked out all the tile shops in the northern suburbs and Chicago mart area... No need to…read morelook any further. I have worked with Etched in Stone on a number of projects now. Kevin is responsive, service-oriented and knowledgeable. Rachel has a great eye and will help you explore the many options available in the shop. They can also help with stone and installation. Highly recommend!!!

Would not recommend for anything other than basic jobs. Failed at custom sink after charging…read moreseveral thousand dollars. It will not drain due to lack of proper pitch. Company rep will not get back to me to make it right or finish the backsplash seam work. It has been months of reaching out with no good faith effort from them, which has led me to posting this negative review.

Be warned, the owner, Nick, refused to return phone calls, nor would he return to the job site…read moreafter faucet holes were misdrilled. Following is Nick's unedited e-mail response. Mark has options for you. He will present them tomorrow. If I was an installer I would offer my options but I am not. Nick Chepovetski The owner's shocking admission that he is not an installer came after I paid for the job. Turns out, "Mark" was a sub contractor hired by Nick for the install. Granite is too expensive to trust installation to a 3rd party. Hire a professional to do the job start to finish.

Great selection of granite counter tops and at a great price and fast service. The installation was…read moredone correctly and on time, I would recommend them to everyone.

I have worked with Marble Emporium on many projects and have never been disappointed. They are true…read morestone experts and do a great job from the selection process thru installation. Highly recommend!

These folks saved us from another vendor who totally dropped the ball. They were timely and super…read moreprofessional, not to mention they went out of their way to come back and confirm / dry run our elevator space to be sure the pieces would fit. They sent photos of the quartz ahead of finalizing and would have let us visit the warehouse, but we knew what we wanted by name already. Payment and invoicing was a breeze and no surprises on the final bill. I know they can get busy, but worth the wait (it was only 2 weeks, but since our other vendor went MIA it felt longer). Definitely recommend!

Stone Edge Inc. did a phenomenal job on our countertops. Not only were they right down the street…read more(shop local!), they were the most competitive from a pricing perspective. We decided to continue the quartz countertop all the way up to the hood as a backsplash to lighten our place up even more. I would highly recommend them! As they don't have a storefront (2020 W. Hubbard), they're more than happy for people to stop in to check out their inventory. PS: Yolanda, Peter and Darek are all great to work with...friendly and reliable.

Initially it was fine. They told me to go their local distributor to select the quartz. I did. When…read morethey came to install it, I realized it wasn't what I had selected. Called them up and showed them photos. At first they were reluctant to believe me, and I had to go to their shop. I showed them the photos of the quartz from the distributor's own website (and their customer's photos), and they tried to convince me that the brown worm like things were normal. I almost begged them to be fair. Then they pulled out the brochure they had and finally believed me bc the delivered stone looked nothing like the physical displays, online photos, or the brochure. Turns out the distributor had outdated displays and the newer version of this quartz was totally different. You know what? I wasn't mad. I actually felt bad bc I don't like to be of trouble to others even though it wasn't my fault. But they immediately blamed the distributor saying they made the mistake and that they're a small company so they can't check every slab. They're just the fabricators. So they told me to go to the distributor the next day. They said they'd called them to have the 3 new slabs ready for me. So I went. Did not have it ready and refused to show me all three. Told me to call G&M. So I did. I got caught in the middle. Told me they'll send photos of the other two from same lot. Ok sure. A couple days later they called me and told me to go in their office to physical okay the 3 slabs. Won't send photos. Now I was getting annoyed. I seriously devoted a lot of time to doing their bidding. My job matters too ok? I already went and they never apologized for wasting my time by not having it ready. Not only that, when I went again - they didn't have the slabs ready and get this - got mad when I asked to see all 3 slabs. They seemed so annoyed. They wanted me to peek at it sideways while it was stuck between two other slabs. Seriously? I'm doing what they asked me to do. I took extra time from my work day to verify the slabs. Shouldn't I be the one that's annoyed? Later on, they got annoyed bc I asked for final measurements. Got yelled at. Made a show of telling me how they use templates and would need so much work to tally that up. Told me to measure it myself. Told me that if every customer was like me, blah blah blah. I just left. It was so rude. Spoke to owner. He apologized but didn't take responsibility. Made excuses. Said they were understaffed and stressed. Said his mom in law was in the hospital. Said he would send me measurements that day. I said don't worry just send it within a week. I felt terrible for him. Nothing gets sent even a week later. But I get a call the day before install that they need to remeasure that day. Ok fine I change my work schedule to be home. The next morning I called to make sure they leave a wide enough opening for my stove bc they didn't during the first install, and the owner said his mom in law passed. Well that's terrible. They can't come that day. Told me to call the office for a reschedule and they wouldn't know when. Maybe tomorrow. Ok I'm fine with that. So I email the office. No response. Later that day my mom called. She happened to be at the home and apparently they showed up to install. I rush home from work. This is not professional behavior at all. I'm at their beck and call. Wait, they didn't even call me. Did they forget that I was their customer? Not their slave? It was going fine until Jose one of the guys starts giving me attitude. All I asked was that they control the dust bc they started cutting the quartz indoors. Stone dust everywhere like a white cloud. I had kids in the home breathing this in. Beforehand they told me they'd cut only a faucet hole in the garage but here they were trimming a lot more than the faucet in the house. But the thing is I would've been understanding if they just tried to control it better. Instead Jose gave me so much attitude and told me to call the office and the owner. I did both and no one picked up. He bluffed saying they'd leave and come back next day if they had to cut literally just outside. Finally another guy there told Jose to shut up and do the work. He was nicer and said he'd vacuum it up. I opened the doors. It was still a mess but they gave me no choice. Jose said the owner threatened to leave too. Later on he admitted it was the owners son. Btw he dented two parts of my cabinets and there was glue all over my brand new hardwood floors. The other guys were fine. So if you want to be dragged around by people who have no respect for your time, home, or family - choose these guys. They kept explaining how terrible things were going for them but never really considered what it's like for me, their customer. Created so much stress for me. So many excuses. Normally I tip extra but I only gave them waters this time. Treating people well doesn't matter sometimes. They just take advantage of your kindness.

On Friday, 11/22/19 we had kitchen countertops installed by the very efficient crew from Granite &…read moreMarble Gallery of Mundelein, IL. Every aspect of this process was nothing short of "top notch" - - from working with Renata in the selection of product and its pricing to the installation of our countertops by Cipriano and his crew! And everything was coordinated and over-seen by the owner and CEO, Darius, who was on site and personally followed up with us. My wife was over the moon with happiness; the truth is, we are both highly satisfied! We give the highest marks to this company and their entire staff!! ~ Thomas & Karen Kleinhenz

Couldn't have been more happy with Bart and Agnes. Professional, thoughtful, thorough and quality…read morewas amazing. Would 1000% recommend Granite Design. Helpful in laying out countertops on slabs and sourcing from multiple vendors to help find the best price and quality.

My husband and I have now used Granite Design of Midwest twice and each time we have been very…read morepleased. Everyone involved with our two countertops, one in our basement bar area and now most recently in our kitchen have been professional, courteous, and helpful. The end result is having an absolutely beautiful countertop. We couldn't be happier and we highly recommend Bart and his crew. Thanks for helping to make our kitchen gorgeous. Beverly and Alan Rich

Pearl Stone Cutters replaced the counter tops in my recreation room kitchen area and did a fine…read morejob. They quality of their work, timeliness of the installation and overall professionalism were first rate. I highly recommend them to others and will use them again for my countertop needs.

And we did hire them again this year for updates to our kitchen in our new house. Just love their…read moreprofessionalism, price and work!