I'm so happy that I found Planet Cabinets. I have a small kitchen and I was so ready to update it…read moregiven how much time we've been stuck at home because of the pandemic. I tried working with other cabinet suppliers including Home Depot, but the service was terrible. Ofer at Planet Cabinets was incredible from the first email to set up an appointment! We met and he walked me through his showroom, gave me several options, and followed up with a detailed quote in my price range. We talked to confirm measurements, etc. and he always followed up quickly. He was present when the cabinets were delivered and quickly replaced a damaged cabinet. Thanks to him I have my new beautiful, functional kitchen!!!

We worked with Planet Cabinets as part of a full kitchen and powder room renovation and had a…read morereally positive experience. Ofer was patient, knowledgeable, and never pushy -- he took the time to walk us through our options and helped us feel confident in our decisions. We went with Orange Cabinetry, a more budget-friendly brand that Ofer endorsed in terms of quality and customer service. Even though there was a delay in stock (which we were informed about in advance), the team encouraged us to stick with the sage green color we really loved instead of settling for something else just to speed things up. I'm so glad we waited -- the cabinets are beautiful, well-built, and exactly what we wanted. We've gotten a ton of compliments. Planet Cabinets also helped us source Jeffrey Alexander hardware, and their support with sizing and quantities made that process easy. Overall, we felt informed, supported, and never rushed. Highly recommend Planet Cabinets if you're looking for a company that balances affordability with honest, thoughtful service.

Thank you for our wonderful basement remodel. This is our second job with Dream Kitchens and we are…read morevery happy with the end result. Rick and team were able to bring our vision to life and would work with them again in the future.

Dream Kitchen has done a number of remodeling projects for us including 2 different kitchens, 3…read morebathrooms and a wall unit. Found them to stand behind their work and provided outstanding design work. Was always responsive to our needs. Stayed within budget and never had additional changes.

Howard and the ABL Group took amazing care of our new home. Not only were his prices extremely…read morereasonable, but he handled everything. They took care of staining our floors, painting the walls, redoing our kitchen, and even plumbing and handy man work. Howard was also very good at answering our questions and walking us through the process. Howard took care of us, and he was essential in making our new house feel like a home. We're still using Howard and ABL for follow on work, and I would highly recommend him to anyone else.

My spouse escalated our request to the owner, George, as he felt that is was Ablaze responsibility…read more George said he would look into the issue. We notified them on 6/12/24, on 6/24 George himself came out to look at the pan and measure the closet to see if a new appropriate drain pan would fit because not all comply with current codes. He ordered the new drain pan, scheduled to have it installed but also commented on the review I left, he asked if he could come by. We said he could come verify our statements when the pan was installed but his team Brian and David were well aware of a number of issues prior to our final payment. Today, August 2nd the new drain pan was installed as George did acknowledge that is the proper installation for the set-up we have. He also reviewed a number of items, offered to fix what he could. While it was a nice offer/gesture, our experience with the team (Brian & David and all the sub contractors) made it impossible for us to accept. George indicated he was not aware and that a number of these items could have easily been punch list items to be taken care, but that option was never given to us. George did in fact reimburse us for a different issue. I'm grateful George stepped in and that he was willing to at least look into it. I'm more grateful he acknowledged and did correct the drain pan and I appreciate his offer to correct what he could. The crew that was here did an excellent job (from what we can tell as of today). It's unfortunate it had to be escalated but I can confidently say, when it was, George did everything he could to get taken care of appropriately. He communicated frequently and everything went very smooth.

This company is horrible. They over price the entire job, they had to be forced to provide a copy…read moreof the contact for my review and for my records before I would sign anything. They literally thought I would sign and not expect to get a copy. They insisted the cabinets order needed to be put in ASAP because lead time was extremely long. Magically the cabinets were ready to be delivered although these clowns haven't even yet started plumbing or electrical. They never have firm plans except demanding PAYMENT INSTALLMENTS. They took forever to give the information so I could get the permits myself otherwise we'd probably still not have those either. 1st attempt to start the job they completely misjudged the plumbing because they neglected to do their do diligence so now My water has been off over a week, leaving my place unlivable. No plan in place to rectify and get a small kitchen project done that shouldn't take more than 2 weeks. This bull shit has been going on for months now. Causing unnecessary stress and aggravation on me as well as forcing me to live somewhere else because I have no water at all or a kitchen. The owner is so full of bull shit making excuses for the delay repeatedly saying how he has been in business 30 years. All talk no action. Had we read the bad review on BBB which sounds exactly the same as the nonsense they are putting us through, we would have NEVER contracted this company. Do NOT contract these people. You will regret it!

From the owner: Prestigious Home Design provides home improvement services in Highland Park, IL. So pick up the…read morephone and call us now.!

My wife and I selected Chi Renovation to do a complete remodel of our primary bathroom and to add a…read morehalf bathroom to our basement. We have nothing but the highest praise to give to them for delivering such a fantastic end result. The team we worked with was fantastic. We really enjoyed the hands on process of working with Elizabeth, our designer, who helped guide us through the entire process of creating our dream primary bathroom. We had a fair bit of back and forth throughout the design process but it resulted in some highly detailed and thorough design plans, which included realistic renderings, all the selected hardware and finishes, and overall layouts. We felt like we got great advice from Elizabeth, and she really listened to what kind of look and feel we were going for. We then got with Daniel, our project manager, who helped turn the plans we received into reality. He was also a pleasure to work with and always provided very clear project updates via text and phone. The teams he assembled for electrical, plumbing, and carpentry were all very professional and did great work. Daniel was also a great problem solver who was able to come up with clever solutions to any issues that came up. In summary, we are very happy owners of two completely new bathrooms spaces designed and built by the lovely team at Chi Renovation. We would highly recommend them for anyone looking for a remodel in the Chicago area.

We first worked with Chireno in 2020 when they remodeled our kitchen, and we loved the results so…read moremuch that we didn't hesitate to use them again for our bathrooms. We recently had our bathrooms remodeled, and we couldn't be happier with the results. The scope of our project included a full renovation of primary, kids and guest bathrooms, and the quality of craftsmanship really shows in every space. From the tile work to the fixtures and overall layout, everything feels high-quality and thoughtfully done. We especially appreciated the unique elements incorporated into the design, like the wall-mounted faucets, recessed vanities, heated floors, and heated bidets--features that truly elevated both the look and comfort of our bathrooms. The team was excellent to work with from start to finish. Elizabeth, our designer, and Eric, our project manager, were both fantastic and communicated clearly throughout the entire process. Elizabeth helped bring our vision to life with thoughtful design choices and a great eye for the overall look and feel, while Eric kept everything running smoothly and on schedule. Our contractor, also named Eric, did very high-quality work, and it really shows in the finished product. Everyone we interacted with was professional, respectful, and clearly took pride in their work. Communication was consistent, and we always felt informed about what was happening next. The team's level of care and precision really stood out--they made sure everything was done right. The entire process, from design to construction to the final finishing touches, was smooth and well-managed. They helped guide us through design decisions without pressure, kept the project moving on schedule, and made sure the final result matched (and even exceeded) our expectations. The end result is a set of bathrooms that not only look amazing but feel built to last. We're extremely happy with the quality of work and the overall experience, and we would absolutely recommend them to anyone considering a remodel.

Found this place online. They had some unique modern finishes you can't find at a home depot. They…read morehelped remodeled my bathroom beyond happy with the results 5 stats

Ultra Lux Kitchens delivered cabinets in 7 days right after estimate was approved by me…read more Installation took them two days and everything was installed very professional and their employees respected our rules and put shoe covers on. Very clean, on time and performed high quality work. Highly recommended by me to my friends and family.

Alanna is a miracle worker. A friend suggested adding a body…read morespray to a bath remodel, and I walked in 3 days before Memorial Day, with the remodel starting the next day. I didn't expect to buy. She took the time to explain my options from what was in stock, so the project wasn't delayed, and I ended up with a very.modern bath faucet that doesn't require constant adjustment to maintain water temperature. The after sale experience was so impressive, I went back the next week to start quoting a new project I wasnt planning to tackle for months. The value she added far outweighed any price difference from big box stores.

My Experience with Studio 41 -- Years of Product Problems and Disappointing Customer Service…read more In 2021, during the COVID pandemic, we purchased expensive Phylrich bathroom faucets from Studio 41 in Highland Park. Given the manufacturing and supply-chain disruptions of that period, I question whether finish-quality problems contributed to their deterioration. A friend in San Diego bought the identical model and Polished Nickel finish at the same time. Both households experienced the same failures. Her original faucets were replaced, and now her replacements are deteriorating too. Two households, thousands of miles apart, deserve an investigation--not accusations of misuse. Our drain plugs blackened within months. Replacement plugs did the same, followed by discoloration of the handles and pitting of the spouts. Replacement faucets also deteriorated. We've spent nearly $3,000 on the original faucets and three installations. Yet our Phylrich shower hardware remains beautiful, and our longtime housekeeper cleans the fixtures with soap and water. The Showroom Ambush Recently, my husband and I visited Studio 41 to pick up our third set of faucets. I had refused another Phylrich set and accepted comparable Kohler replacements. We also planned to purchase approximately $10,000 in TOTO smart toilets, which I'd discussed with salesperson Patty VanHuis by email days earlier. For years, we conducted transactions privately at Patty's desk. This time, she approached us in the public showroom and loudly confronted us in front of customers and employees. She repeatedly called the replacement faucets "free," broadcasting details of our private transaction. Twice she suggested someone was pouring chemicals down our drains. When I mentioned our friend's identical experience, she suggested the same about her household. Nothing about this has been free. We paid for the faucets, multiple installations, and years of disruption. Our master bathroom is still unfinished. Why accuse customers without evidence instead of examining the deteriorating metal? How would chemicals poured down drains explain damaged handles and spouts while our shower fixtures remain unaffected? I welcome independent testing. I said little beyond repeating my friend's experience, then left to sit in our car. Why This Was Particularly Disturbing I praised Patty in my original Yelp review and repeatedly complimented her in emails to management. I have always treated her respectfully. She also knew from recent emails that I was undergoing cancer treatment and that the smart toilets would help with my medical needs. Given our history of private meetings, I believe Patty deliberately chose the showroom to embarrass and humiliate us. It felt like a calculated public ambush. What kind of salesperson treats a customer she knows is dealing with cancer this way? In my opinion, her behavior was unprofessional, humiliating, and heartless. Management and Follow-Through My husband stayed and asked for an owner. The general manager came out, and they spoke cordially. The GM asked him to submit the $450 installation invoice. My husband has since called and written without a response. Reimbursement remains unresolved. This was not our first experience with poor follow-through. During our cabinetry purchase five years ago, Zac repeatedly promised to call or meet about problems but failed to do so, as our emails document. I question whether dismissing concerns and failing to honor commitments is an ongoing Studio 41 practice. I appreciate the Kohler replacements, but they do not excuse the years of product failures, the showroom confrontation, or the unanswered invoice. Our Business Has Gone to Banner Plumbing Studio 41 lost our approximately $10,000 TOTO toilet business. We've taken our business to Banner Plumbing, where staff are easy to work with, there is no drama, and customers are respected. I cannot recommend Studio 41. Cindy Levin

Kim and Mark we extremely helpful during the whole process to change out our Kitchen cabinets. I…read morehighly recommend LKD to anyone looking to remodel their kitchen or bathroom.

Jennifer was the best to work with! She was creative in her design, and patient when we asked for…read morechanges to meet our needs. The cabinets are beautiful and she thought of little details we never would have even thought about!

I had a wonderful experience from design through installation! I worked with Brad on the design,…read moreand he was incredibly patient as I went through several iterations. Since the closet was still under construction, there were changes along the way, and Brad was always flexible, accommodating, and helpful throughout the process. Scheduling the installation was also very easy, and they worked around my availability. The installation crew was fantastic--professional, efficient, and respectful of my home. They did a beautiful job and made sure everything was thoroughly cleaned up before they left. Overall, I'm extremely happy with the entire experience and would highly recommend them!

Edit to add to the owner's response:…read more The owner is a blatant liar. Also, near blind as he doesn't seem to recognize the difference. To correct his lie, they never offered the free replacement. I initially held the remaining payment expecting them to address the issue, but they threatened me with things like filing a lien. So I paid the remainder. I even paid extra to replace the incorrectly installed drawers, which were flat drawers. The second time, they were installed incorrectly again, differently designed shakers. The result is what the photos here show. Extremely irresponsible. BTW, you are the one who did incompetent job and you want to move on without fixing it? What a joke. --- This was our 2nd time working with them. The first time, back in 2020, went very smooth, so we decided to work with them again for our new home. This time it was night and day. It couldn't have been worse. We chose shaker everywhere, but noticed the design draft showed the top drawers flat. The designer told us it was a glitch in their new software, but they went ahead and installed the flat ones anyway. I asked to have it changed and held payment until they fixed it. Instead, they blamed me for an outcome I supposedly approved, and insisted I pay extra to make them shakers. So I did. Then the final result came out like the photo. There's an obvious discrepancy in the width of the cove area (the sloped section between the outer and inner profiles). The designer couldn't even see the problem. The owner never responded at all. I even filed a complaint with the BBB, and they never addressed it. So the BBB closed the case. It's painful to see them treat me like this when I liked them so much 5 years ago. Avoid these crooks if you can.

I had an EXCELLENT experience at Craftwood Lumber and Hardware in Highland Park and wanted to rave…read moreabout them!! As an art teacher and artist Craftwood carries such a variety of unusual items I can't always find. A large selection of Dremel Drill bits for one. I found a colorful selection of electrical wire in many guages that will be perfect for creating jewelry and using in mosaics. They also carry a great selection of grout in beautiful colors or they can special order for you. DAVE, was extremely helpful and knowledgeable, he was quite impressive! He has been working at Craftwood for 47 years!! The manager Doug was very friendly and helpful too! I will definately be back...what a great hardware store!!!

Located on Old Deerfield Road, I think Craftwood Lumber & Hardwood is a little hidden and forgotten…read moreand that's too bad. With everything that you would find at the other hardwood stores and big box stores, Craftwood has the edge on customer service. We were looking to replace a door and the staff was very experienced and knowledgeable about all aspects of doors -- composition, finishes, manufacturers, glass, hardware, etc -- and of course all of the other areas in the store, from paints to landscaping to plumbing and electrical, and more. The staff knew when to let us browse and could tell when we had questions and guided us through to purchasing.