Kim's Hardware is a classic mom & pop hardware that keeps the neighborhood running. The majority of my neighbors shop at Kim's Hardware for obvious reasons. The staff is knowledgeable and willing to help however they can. They actually pick up their phone so you can call in advance to confirm they have what you need. Anytime I need something for a home repair I instantly think of Kim's Hardware. They have the majority of what you need for basic repairs. They also have a large selection of luggage (big and small). They even offer window screen repair services. I needed to get my screens replaced for a few years and I finally visited Kim's Hardware and they were able to make the repairs in a few days. They also made sure the screen color remained the approved HOA color. My screen repair was reasonably priced. read more

A long time ago around 2025 this place nickel and dimed me. I ordered small cheap items like screws and stuff for a project at home. Thankfully I asked for a receipt. 1 day later, after working on the project some of the items I purchased were not the correct screws. It was then I noticed multiple and I mean almost several small extra charges of 1 cent to10 cents back to back on my receipt. These charges had no explanation. They were clearly malicious made up charges to make extra money off me. It was the son and dad thst overcharged me. I remember who was at the counter. I returned to Kims hardware to not only get the correct items but also to be refunded for the extra charges. I spoke to the son and father and I represented myself with great politeness, respect and professionalism towards them. They did NOT return the favor. I mean wow, they got really nasty towards me. Rude, very loud, and disrespectful. The son was the one who over charged me in the 1st place. The father was at first going to give me my refund but was a bit hesitant. Their was a slight language barrier but he was still really grumpy about it and then he got his son over instead of giving me the 2bucks and they both double teamed me for 5-7m straight. Tried making me feel stupid and using my age against me as many people think im 21yrs old. The son mentioned my education, why am I making a big deal over two bucks, no refunds allowed. Tried saying that I should've mentioned it when it happened and it's too late. That it was probably taxes or fair charges. When I started mentioning im a manager at a retail store, I know what chicago taxes are down to the exact number and I stated my age and my father being a tradesman, their confidence started to buckle. I also stated the law, the better business bureau, started to break down the receipt and what I actually bought and showed the same products on the shelves and what they cost and proved I was given hidden extra charges. After about the 6th minute of them quite literally belitting me, yelling at me and being mean and me holding it down and mentioning this is illegal the father threw the 2 bucks or so down at the table and started speaking in his native tongue to his son complaining. I told them multiple times to just do the right thing. Whats fair and just. Why argue and be mean. The son didnt care about any of that. I truly wish I wrote this review when it was fresh because I recall the son saying very specific mean things to me. They did all of this while customers were in the store and co workers were watching. As I prepared to walk out a worker that was listening apologized I had to go through that and said, "you're not the first person they did that to. Its happened multiple times. People getting overcharged, wanting to exchange or refund things. They try denying it and get all rude and mean". It's a shame really because my 1st day their was pretty chill. The asian dude with the long hair seemed nice to me when I first went there and helped me find my items even though they were the wrong items and he did not understand my issue when presented. The son who at the time had a shaved or bald head and the father are both nickle and dimers. Be wary. Check your receipt before leaving. Take your time and do the math. Someone should audit these guys. I'm pretty sure they are breaking a few laws and im pretty sure the IRS would love to take a look at them. If anyone doesnt like scammers, help report Kims Hardware to the necessary departments. read more

This has been my go-to hardware store for anything I need since 2018 when I moved to Rogers Park for good. The owner & employees here are always so nice & helpful w/out being condescending. They're really there to make sure to point you to the right location of items. I also ordered paint here years back & it was so efficient & exactly the color I needed they mixed. Their prices are also competitive, if not cheaper. Stop giving your money to big corporations & support Kim's! read more

Kim's Hardware - Hardware Stores Near Me - Chicago, Illinois

Old school hardware store that delivers A+ level of service with a smile and a laugh. Went to this store yesterday to buy some fasteners. Had everything I needed - sold by the piece, not multiples inside a plastic box. You need 3 washers? They'll sell you 3 washers. Reminds me of a hardware store I worked when I was a teen. Love this store! read more

Very sincere, helpful owner. Prices are about right. It is nice to walk in and show the owner what you're looking for. He walks you right there, and you leave all in about 15 mins read more

Great selection of products for a good price, but the customer service by the owner and employees are always amazing! They'll always offer recommendations and assist with any needs. read more

I discovered this family owned, neighborhood gem in 2020 when I decided to tackle several long overdue home improvement projects. My list included interior and exterior paint and new fixtures the for kitchen cabinets and bath. I also needed several pieces of glass cut for 3 large tables. The staff was amazing and I can't thank them enough for their patience. I've been back to Kim's countlesss times since 2020 and have never been disappointed. I highly recommend Kim's Hardware read more

Great local store with any of your basic hardware or household needs at an excellent price! All employees are kind and helpful.

I've been frequenting Kim's for years (and not just because my first name is Kimberly. A few times I went in because they were close. Then I realized how personable and knowledgeable they are. They've helped me on many projects and emergencies over the years. They ask detailed questions about a project and walk you to the best product. In one emergency I had they showed me something but said I would need a professional and their product would only be useful short term. Before you buy anything they will ask questions to be sure you're getting what you need. Their prices are as good or maybe better than big box stores. Bottom line: honest, knowledgeable, friendly and they really care about you and your needs - not just selling you something. Thanks guys!!! read more

Part II of the closet hanger pole ... the ends were bare, and anything that would hang then falls off! So back to Kim's for end caps ... which are hard to find but the team improvised and recommended plastic leg tips for stools, but they're rubber and can flex a bit. For the want of 1/4", they worked!!! read more

Great service, reasonable prices. The shop owner was attentive and kind to answer any questions about hardware I had. Good variety of options too. This is a great place to pick up pepper spray, cheap mason jars and warm gear if you're looking for it. read more

The staff here is friendly and very helpful! It is a small hardware store but it's is a rare occasion when they don't have something I need. It's great having Kim's in the neighborhood! read more

If you are sick of the time and cost of going to some big box store with poor service by employees lacking knowledge, Kim's is your alternative! When my companion moved to Edgewater, she needed an extra shelf installed in her closet so the manager (Mr. Kim the younger?) suggested a couple of solutions to fasten it to her drywall. The first anchors could not take but expanding butterfly anchors finally did! The consulting and advice was many times the value of the regular priced components. Pictures below. I was reminded of them today when she needed a new battery for an appliance remote and the team at Kim's helped her open the unit, find the battery, and located a right sized replacement. But what really impressed her was that they were nice to her dog! :) A quick walk to Kim's Hardware can really make your day! read more

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Excellent overall..The guy that works there is very nice, genuine person..He takes his time to help with anything you need in the store..Always say thank u Have a great day as a goodbye greet..I moved to the North a year ago I'm not too far from Kim's & anytime I need miscellaneous stuff I make a errand to this hardware.. read more

The owner and staff are always friendly and helpful. The selection is varied (as a good hardware store should be). The prices are reasonable and I've never been gouged or felt that I was over-charged. read more

Everyone is So Helpful, so patient. So kind--I have been embarrassed to ask so many basic questions but everyone has been patiently helpful.

I asked them for a shower diverter and explained (using gestures and examples) that I needed the two outflows to have variable flow. An employee recommended a $17 diverter. The product, which *they* had suggested, did not work at all for me what I had asked. It was for a completely different shower setup. They refused to accept the defective product in its original packaging with receipt. This is despite the fact that their own employee (a muscular Asian male) had recommended that I purchase this diverter after I clearly and explicitly explained what I was looking for. I feel that they ripped me off. They sold me the wrong product, waited for me to install it at home, and then refused to take it back after I discovered the product was not what I had asked them for. I will never shop here again, and I will discourage my friends and family from shopping there. read more

Superb service!!!!!!! Knowledgeable staff, they have what you need, good selection, excellent value, but it's the staff that makes me come back every time. read more

Wonderful, knowledgeable staff at this neighborhood hardware store! I always go there first.

I love this hardware store, it's staff, it's family everything about it. Their prices for items are always fair and reasonable. Yeah, some stuff might be a little cheaper elsewhere, but when you add up the time you save by not having to walk down mile long aisles, believe me, you're not really saving money. But the staff and Mr Kim are the real delights of this store. They have given me ample free advice on how to do something or fix something. read more

I opened a business two doors down from Kim's. EVERYONE who works here is so helpful, personable, knowledgeable...so grateful to have them so close! They've given me contacts to do contracting work - absolutely love them. Couldn't be happier to be their neighbor. read more

Super helpful and professional. I feel lucky to live within walking distance.

I had to stop in to copy a pair of keys which didn't work so I came back and the nice man fixed them and he gave me 2 extra ones for free. Super smart and nice guy runs the store. Recommend to anybody. Amazing prices as well. Super super cheap!! read more

Came in for a few items and the staff was so welcoming and helpful! They really have everything you need. Highly recommend!

GREAT experience. Staff was incredibly helpful and Mr. Kim is great. Absolutely recommend!

We recently moved to Rogers Park and have been frequenting Clark/Devon Hardware. My wife saw Kim's Hardware to get a hard to find key. Ran over and was met by very friendly staff who are outgoing. A muscular and ironic man helped me with the keys which he guaranteed would work. They have a non sku cash register and price stickers. I went home happy until I took a wrong measurement and came back to get it trimmed. They did it free. This is our new hardware store. read more

This place is awesome. First, they have the thickest "Chicago accent" I've ever heard. U walk in, they immediately help u. The BIG MUSCLE GUY, can answer your questions before u ask. (Yes he's hot!) but, the costumer service is excellent. They close a little early for me, but I will wait til my day off, to go there! (I'm a bartender). If I could give them more stars, I would. He actually came out of the store , to fix my scooter. No charge. We need more stores like this! read more

Local, old-school hardware store vibe to the hilt. Grabbed a couple of inexpensive, colorful back packs for my niece and nephew. The "crib midgets" (and their mother) adored them! read more

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Came here for keys made, and they didn't work. This is the 2nd time keys made here. I had to come back and have them remade or ask for a refund. read more

I have lived in the neighborhood for 11 years and cannot sing the praises of Kim's Hardware enough. Countless times the good people there have helped me find the tool/part I needed, encouraged me to fix things myself, or helpd me to save money. I once broke off a key in my back gate lock and took it to the store to purchase a tool to remove the key fragment. I was told to "come back in 15 minutes". When I returned, they had removed the key for me and refused to take any payment in return. This family owned business is one of the true gems of Edgewater! read more

Good Service and Oldschool style employees that are up to date on their inventory and merchandise never over priced or gouging the consumer and they Know ! what a hammer is ! read more

This is a great local business and a nice alternative to Home Depot or Lowe's if you need something small. I personally went for bug spray and was pleased with the selection. They're not overly friendly but they will help you if you ask. read more

Kim's Hardware - Hardware Stores Near Me - Chicago, Illinois

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I love Kim's Hardware. It's a few blocks from my apartment and I was delighted to find out this week that they do small repairs which I had previously taken to Devon/Clark Hardware. No knock on Devon/Clark but...the guys at Kim's Hardware are super nice people, and very helpful I have never been upsold or pressured to spend more there, not once. I mentioned that when I went there today and they started laughing, kind of ruefully admitted that if anything, they down-sell. I trust these guys. I brought a lamp that needed some repairs, it's not an antique expense lamp or anything but I like it. The guy I talked with was very kind, talked me through in detail what they would do for my under $40, probably even less lamp repair, even pointing out he would have to change the color of one tiny part that's not even noticeable under the lampshade. It is also funny that so many Yelpers comment on the muscular guy who works there. I've been a long-time member at Edgewater Athletic Club. We had an interesting conversation when I took some keys to be copied there and he saw I was an Edgewater Athletic Club member. read more

This is not Clark and Devon Hardware. It is not meant to be--to say that Kim's and Clark and Devon are alternates really only applies in the sense that they both carry some of the same things. What Kim's is is Korean-style retail with a hardware focus. When I say Korean style, I mean that you can assume the prices are reasonable. They're not trying to roll die and get you to purchase something that gets them a high profit margin, like the bargain section at Barnes and Noble. They also don't mince words. If they have something for sale that's not as good as something else that they have for sale, they'll tell you. Their focus is on the way it feels to shop there as a customer. If you buy Gizmo A, and Gizmo B and C also happen to be required in order to make Gizmo A work, you can rest assured that they either carry Gizmo B and C at a reasonable price, or that they will get it for you. In that sense, they run their store almost like an ACE hardware, except that they do all the corporate headache stuff on their own. You don't need to focus on finding Gizmo A-C that all have the packaging that looks the same. Just tell them what you need, or mozy around the aisles and grab the tip of the iceberg, and the rest of your home improvement project will fall into place as you immerse yourself in the store and walk around like a six year old child. It's that easy. They will exchange, but not refund. And it works -- you're going to need something else from them anyway once you go on in. This is a place you return to. read more

Highly recommend this place for your hardware needs! Absolute neighborhood gem! Deserve 10 stars! I needed to buy some bunji cords quickly to secure a new basket (crate) on the back of my bike. I called first to ask about if they have bunjis, and if they would allow me to remain outdoors for the purchase, due to covid and my discomfort being indoors. They were so respectful and courteous toward me (different than the other hardware store, who dismissively told me I would "just have to come in"), and answered "yes" to both my questions. They asked about what size of bunjis, and offered solutions and really seemed to care on the phone call. When I got there, the bag was ready and a nice guy came out and handed it to me, and helped me put the bunjis on the crate and took time to offer to get another one in a better length, etc. The best customer service! After the bunjis, I asked whether they had Christmas lights, and bath mats, and they did and I also purchased a bath mat. Will go back for Christmas light and other hardware needs, and looking forward to it. Very happy new customer, thank you! read more

I went to Kim's today for the first time. My husband had been and said they were very friendly and helpful, yet my good expectations were far exceeded. I had a nearby errand and just to get a screw for a broken chest pull. The gentleman who helped me (Kim?) could not have been more helpful and knowledgeable about what I needed. When I have gone in to Home Depot for a screw, they usually have to measure it and then search through all the bins. Mr Kim knew exactly what the screw was for, was able to tell the size quickly just with a glance and knew exactly where to get it. And all this great customer service was just for an 11 cent sale! The next time I need anything, and I hope it's a much larger purchase, I'll be back at Kim's for it. read more

Great store, very helpful men who work here. A staple in the area. Has socks, gloves, back-packs and lots of misc besides hardware.

I ordered a chair online, and unfortunately the proper screws were not included. I went to Mr. Kim's hardware with the diagram, hoping for a miracle. A very nice hardware store clerk named Jimmy helped me. I gave him the diagram and he gathered the screws and washers I needed. Jimmy was even kind enough to label each set and place each of these screws in tiny ziplock bags. He made me feel more hopeful that I would assemble the chair. Thank you Mr. Kim's hardware for always providing excellent customer service and care! It's the best place in the neighborhood!! read more

Okay so I have a little social anxiety so going into local shops makes me a bit nervous - you know, they always try and talk to you. At Kim's hardware they find the perfect balance of respecting your space AND being helpful. They gave me time to browse on my own but stepped in when they knew I was having a hard time finding what I was looking for ( I have never been big on my hardware knowledge). Respectful, humorous, and helpful, the crew here at Kim's Hardware are the ideal customer service. Got everything I needed within 5 minutes of talking to one of the men there. Also everything is super reasonably priced. Happy that I live in this area - I will definitely be going there again, and so should you! They are so good I even got on yelp to say so....which should say a lot. read more

Stopped in to buy some small items for home. Easily found them, which was awesome. I get to the counter to check out and the cashier at the moment greeted me and was kinda fake nice. I also felt rushed out after purchasing my items. I guess he had other things to do, he is running a business. My friend who I was with suggested going there since he lives close by. He said he try's not to spend a lot of time at checkout because of the rush off. If you just want to run and and run out -this place is for you. I will be back to see if my next experience is different. read more

Kim's Hardware - Hardware Stores Near Me - Chicago, Illinois