We worked with Lien for our guest bathroom remodel. This was our first major remodel where we hired…read morean external contractor to do the work; the contractor recommended J&D for getting as many parts for our remodel as possible. This turned out to be a great recommendation! There were a few issues with the tub and toiler we got, but these were manufacturer issues and not anything caused by J&D. However, J&D corrected the issues immediately and went to bat for us with the manufacturer, so there were no costs incurred to us and only a very minor delay to our project. Overall, we'll definitely go back to J&D for future remodels and hope to work again with Lien in particular.

Lien was extremely helpful in helping turn our vague ideas into reality for our bathroom remodel…read more We walked into the store on a Friday and spent about two hours there but walked out with almost everything picked out. She listened to our needs and went above and beyond for design suggestions and made things less stressful. Her guidance considered our preference for quality, price and style, and she focused in on what we needed for a functional and easy to clean space. Communication was great in-person, over the phone, or via email. The bathroom we now have is exactly what we wanted. Her professionalism and eye for design is what will bring us back here for our next project. Highly recommended!

I came here for a furnace ignitor, but I think I'm the one who left out of there ignited! When the…read moreclerk told me the price I told him it was half that price last time I bought one there he said "maybe 20 years ago". It wasn't even half as long. I understand the prices have gone up, but this is gouging! He didn't off price matching or even a discount. Next time do your homework online and call ahead first. I don't even really need this part but I didn't want to get caught with my pants down and I was already there. Oh well. This is ridiculous and I hope I save someone else some money from this ripoff.

Our experience with purchasing a special instant hot water system from Consumer Supply on Lake…read moreStreet in Chicago was Excellent a few years ago. They had access to all brands and fairly discounted prices. When we needed a part recently, Joe C, was unbelievably helpful in finding what was the correct part and getting it quickly shipped to us. It took a lot of effort, several calls and considerable time for a little needed part. This is SUPER CUSTOMER SERVICE from smart and knowledgeable folks.

We were warned repeatedly: "A kitchen remodel will be a nightmare--don't live there while it's…read morehappening!" That, along with a few other cautions, set our expectations before starting our project with Kitchen & Baths Unlimited. For my wife and me, however, the experience turned out very differently. We cannot say enough great things about Nancy (design), Owen (project management) and the entire team that meticulously executed the remodel. While I work from home and my wife commutes downtown, we decided to move forward with gutting and remodeling the vintage kitchen in our 100-year-old farmhouse in Evanston--and we couldn't be more pleased with the outcome. Yes, the demolition phase was a bit loud, as expected. But after that, the usual construction noise--hammering and drilling--was manageable. The team did an excellent job minimizing disruption: adjacent rooms were carefully sealed to contain dust, wood floors were protected with panels, and window treatments were wrapped in plastic. Design selections were also made easy thanks to Nancy, who guided us through choosing colors, cabinets, and countertops that matched our vision. The result is a beautiful transformation from a neglected, dingy farmhouse kitchen into a bright, modern farmhouse space. The Italian tile backsplash complements the quartz countertops with subtle veining. The lower cabinets are a soft gray, while the upper cabinets are white, creating a clean and balanced look. We also upgraded our appliances and fixtures, including LED ceiling lights, a Bosch microwave drawer, a professional KitchenAid range with a matching hood featuring an infrared sensor, and a modern stainless-steel farmhouse sink with a gentle bow. Despite an initial delay with the permit office due to a previously applied for permit that KBU helped us manage, the project stayed on schedule. We made a few minor upgrades along the way, but thanks to Owen and Nancy's guidance, we remained on time and within our overall budget. The KBU crew was professional, punctual, and highly skilled. Communication was seamless--especially since I was working from home--which helped address questions quickly and keep the project moving efficiently. In the end, we passed all inspections and received written approval from the village within a day. For us, this remodel was a great success. Thank you to Nancy, Owen, Patricia, Rade, and the entire team! You are the BEST!

We just finished a complete remodel with KBU--kitchen and three baths. We started with Kelly, and…read moreshe was outstanding. Ownership changed, and we were concerned that the new owners would not deliver the same kind of product as previous owners. Not a worry. The new owners have the same dedication to the client and are also a pleasure to work with. We love the finished product and we are very happy with owner, Owen and crew leader, Rade. We had a budget for this very large project, and they helped us stay within that amount. We never felt that we had to skimp on choices to stay in budget. One of the best things about Owen is he responds immediately. No matter what day or time we'd text, email or call, Owen responded within the hour and often faster. And his response was always positive and supportive. Any issues or problems? He took care of them without any hesitation. He wanted us to be satisfied and happy with the results. And we are. One of the other tradespeople broke an item and is replacing it, but it won't arrive for several months after our remodel is complete. No problem, Owen will have Rade install that item for us when it arrives. To us, that says a lot about Owen and his business philosophy. We consider ourselves so fortunate to have Rade and Jesus as our crew. Rade does things the right way. He never skimped or took shortcuts. Even if it was more difficult or took more time, Rade did it the right way. Rade also wanted us to be happy with the results. He is thorough, professional, skilled and experienced. Many times there were choices and decisions, and we were not sure which to do. We had so much confidence in Rade's experience and skill that we deferred to his suggestions. We were never disappointed. Remodeling can be a stressful mess, but the people at KBU make it as stress free as possible. They are a pleasure to work with and to know.

Such great quality always. Definitely my go to when looking for home decor or appliances. This…read morecompany has always been very comfortable to deal with and stand behind their products.

Have bought from Build.com sometimes. Usually the experience was fine all respects, but this time I…read moredid have an issue. I called and said I wanted to purchase a certain sink for my kitchen redo. The rep I spoke to said that the one I wanted -- a fireclay type -- didn't have the metal grate at the bottom or drainer that I wanted, and I needed to order a different one. The problem that arose was, he didn't catch that the one I first wanted to order was a drop-in type, and the one shipped was an undermount. So consequently they shipped me a 75 pound undermount sink, two days before I was scheduled to have it installed. Not good. I'm not of an age that I enjoy lugging a 75-pound sink back to UPS for a return. Charged me $18 extra for the return, that's okay but it was a mix up that could have been avoided. Rep could have saved a lot of aggravation by double checking on that.

We first worked with Chireno in 2020 when they remodeled our kitchen, and we loved the results so…read moremuch that we didn't hesitate to use them again for our bathrooms. We recently had our bathrooms remodeled, and we couldn't be happier with the results. The scope of our project included a full renovation of primary, kids and guest bathrooms, and the quality of craftsmanship really shows in every space. From the tile work to the fixtures and overall layout, everything feels high-quality and thoughtfully done. We especially appreciated the unique elements incorporated into the design, like the wall-mounted faucets, recessed vanities, heated floors, and heated bidets--features that truly elevated both the look and comfort of our bathrooms. The team was excellent to work with from start to finish. Elizabeth, our designer, and Eric, our project manager, were both fantastic and communicated clearly throughout the entire process. Elizabeth helped bring our vision to life with thoughtful design choices and a great eye for the overall look and feel, while Eric kept everything running smoothly and on schedule. Our contractor, also named Eric, did very high-quality work, and it really shows in the finished product. Everyone we interacted with was professional, respectful, and clearly took pride in their work. Communication was consistent, and we always felt informed about what was happening next. The team's level of care and precision really stood out--they made sure everything was done right. The entire process, from design to construction to the final finishing touches, was smooth and well-managed. They helped guide us through design decisions without pressure, kept the project moving on schedule, and made sure the final result matched (and even exceeded) our expectations. The end result is a set of bathrooms that not only look amazing but feel built to last. We're extremely happy with the quality of work and the overall experience, and we would absolutely recommend them to anyone considering a remodel.

I used Chi Renovation to upgrade my primary bathroom. The design process was a big lengthened,…read moreespecially since I had a clear idea of what I wanted. I was working with a more junior designer, and replies were sometimes delayed. Once we got into build phase, the process ran really smoothly. I worked primarily with Daniel who was coordinating everything, and he was very communicative. Everyone who worked on the project (tiling, plumbing, electrical) was prompt and attentive. There was a small snag at the end where my heated floors weren't heating. Daniel made sure to get the electrician, tiling professional, and heated floor professional on site to quickly identify the problem and remedy. The whole process from signing contract to completed bathroom was about six months. Longer than I was expecting, but happy to have had Chi Renovation coordinating all the moving pieces.

Worked with Joshua Colon who was so patient and informative. Selection is incredible and level of…read moreprofessionalism is unmatched. Go here if you aren't exactly sure what you need or can splurge on whatever you want

I'm writing this review 4 years after purchasing a high-end shower system from Studio41 for a unit…read moreremodel. I purchased the shower online, it arrived, it was installed, looked great, no problem with the purchase or delivery... but 4 years later the handheld shower hose broke. So I went to buy a replacement hose from an online 3rd party supplier and found one in the $150-$200 range. But since it was high end (Grohe), I reached out to Studio41 to check if the hose would be under warranty, and was connected with Cris. I received amazing customer support! My case was submitted to Grohe on my behalf, and I received the replacement about a week later (directly shipped to me). Thank you for your help!

Amazing beautiful store wonderful chocolates - friendly staff amazingly candles very English and…read moreParisian items

Such a darling store, curated really well. Just the space itself is stunning. I love the skylight…read moreat the back. It was amazing being the first people in the door and within 15 minutes, we had trouble just navigating through the space. Mostky French or French inspired, and some cute Chicago themed things- all with a vintage vibe. Just a gorgeous, bougie shop!

AKB is just what it says--a store with kitchen goodies and bath design. I was skeptical about how a…read moretiny storefront in Andersonville, only blocks from my home and next to a storefront I spent a lot of time in when it was a knitting ship could have vanity stuff like I was looking for, but Yelp said they did so I suspended my disbelief. It all made sense when I found that they have a design area upstairs. Downstairs they have various kitchen items and gadgets. An appointment is required to talk about cabinetry and get some estimates. I met with Marnie, and she was fantastic. I had Opinions on what I did and did not want and she seemed pleased with that and that I had actually done the research on the cabinetry options she'd sent, so I came in knowing precisely which ones I wanted. It definitely made the appointment go more quickly since I already knew which door styles and colors I was interested in. She talked with me about some of the technical aspects (e.g., framed vs. frameless vanities, top mount vs. under mount sinks, etc.) and they had various examples on display. They also had most of the door styles to have a better idea of what they'd look like. For the bathroom in which the vanity would be installed, the options here were more than we wanted to spend. I'd like to consider an update for the main bathroom, though, and would look to AKB for that job. The companies they work with have really beautiful products. Honestly, it makes me want to do more remodeling (main bathroom! Kitchen!) because wandering around the showroom made me want everything! I'm probably not quite that much of a masochist given the construction that would entail, but....

Super-responsive customer service! AKB provided cabinetry for my kitchen remodel in 2021. When I…read morediscovered a loose joint this month and contacted them, they responded immediately, looked at the issue, and had it fixed promptly. I love the cabinets and am grateful for the quick support to keep them beautiful and functional. Thanks Kara and Marnie!

The staff are very friendly. This store has lot's of fun things for your home like serving…read moreplatters, silver ware, martini glasses, wine glasses and really nice dishes. The only reason that I gave it 4 stars is because they used to have so much more before the tariffs were put in. Maybe when the economy gets better they will have a bigger variety of things that you could use. That said, I still really enjoy buying things at this store.

Gross facilities.. every time. They're probably understaffed? Like most places. I don't dare post a…read morepicture of the adjacent stall.

I was contacted the same day as I emailed them. That was nice. But I was stood up by the…read moremeasurement estimate rep twice and the second day when I called to see happened ... They hung up on me. They didn't call to cancel or reschedule. Sigh...

I got and initial call back after I emailed but then for the second phone call I had a consultation…read morebut they canceled and never came by