Oliver's error cost me $380 and Terry refused to reimburse me…read more My car hit a deer and I called Oliver Auto Body because of the good online reviews. When I called them they said it could likely be fixed within 30 days because the parts were readily available. I was happy to hear that because my insurance company only covers 30 days of a rental car. But the job ended up taking 37 days which cost me $380 in excess rental car payments. Why did it take 37 days? Terry said his team made a mistake and didn't see the broken light when they took the car apart. And when they did finally realize the light was broken and ordered a replacement, the whole process took 37 days. I asked Terry for a refund of the $380 because it was his own team's oversight. He said NO. He won't give me a dollar. What kind of place is this that admits to making an error but insists on customer paying the costs of their error? AVOID!!

Terry and the secretary were dishonest and non-transparent with the parts delivery timeline. When…read moreI asked questions, I was met with hostility and there was no communication between the staff at Oliver's. I then called the place where the parts were ordered from to get a date of when the parts would be delivered as my rental coverage was running out, and because the secretary reported I went over their heads by calling the parts store refused to do the job after waiting four weeks. Also, my mirror got damaged in the parking lot of the shop because it's in a terrible, unsafe location. Don't waste your time!

Extraordinary. (Made to feel routine). I smashed a window…read morein the school van. Rolled into Safelite's lot, and told them "Hey I'm in a jam. I busted that window, but I gotta pick up four students in a half hour." Well. They instantly swept and vacuumed out the interior, all that shattered glass ... gone. Then put in a temporary plastic window, and sent me off. Made it to 3 schools On Time thanks to these guys at Safelite. Ut was like the good old days, fellas!

Very good service from Safelite staff. Easy to book; good communication about schedule and when my…read morecar was ready.

BEWARE!!! I set up an appointment for them to come and replace my windshield, and they never even…read moreshowed up!!! Not even a call to say they couldn't make it, nada. They did have extremely friendly customer service; but, if they can't even be trusted to get it together and honor an appointment, then there's really no reason not to go with any of the other auto glass companies in town. None!!! This was a huge inconvenience to me, for many reasons, so hopefully this helps other people avoid my fate...

I have recently had my windshield replaced. The man that replaced my windshield must of dropped my…read moreold windshield while he was removing it or had a hard time taking it out or putting the new one in. Whatever happened I had damage to my hood and other areas. As well as glass in the interior and adhesive all over my paint and my new windshield was covered in it as well. The glass was even flying out of my vents! He did not clean up after himself. I noticed there was a checklist with my invoice and he didn't even obey that part of his job. I ended up having to get my car professionally detailed to clean up all the glass as well as adhesive. I also had to go to a collision center to get a quote on the damages that were left to my hood and other areas. I was quoted over 1,000 in damages!

Arace knows how to make one feel taken care of and frequently does detailed analysis of systems and…read morecatches many other problems that may get missed or neglected by other mechanics that are serious. Being a previous dealer of many decades built by his own hand not old money, he knows the ins and outs of many vehicles and what other places may miss from experience and doesn't rush.

Excellent service and result, I was disappointed that the cost was nearly three times the estimate.read more

Ed and Carlos are really great and they provide top flight service and honesty. Pleasure to work…read morewith!

When my remote car starter stopped working, Ed and Carlos gave me an immediate appointment and…read morefixed the problem right away, they are terrific. Highly recommended. Very reasonable prices.