If you have a Volvo, taking it to Randall Automotive is the smartest thing you can do. They are…read morebrutally honest with their diagnosis, super friendly, incredibly diligent, and so much more of a genuine neighbor than a service provider. I wish I had an equally capable rolodex of painters, electricians and carpenters. They are the real deal and an incredibly refreshing find in this impersonal, digital-only age of "I-bet-I-can-find-a-reason-why-you-need-unnecessary-repairs-that'll-cost-a-bundle."

My father has been taking his Volvos here for a few years. He took his car in last week for an…read moreunresolved issue and called for an update, he was spoken to very unprofessionally by Randal. Dad told him he was going to pick his car up. When we arrived we were sent into the office and Randall pulled out at stool abruptly, told my elderly father to sit down because he wanted to have a conversation with my father and I because he felt disrespected and wanted to set our expectations straight. I run a retail super store if I ever treated my customers the way he treated my father I would expect to be out of business. His son Cory seemed nice, it is a shame the father acted like he was the only shop in town and my father should be grateful that he was willing to look at my father's car. Glad there are always other competent shops in the area. No need to treat an elderly customer with such disrespect.

Whenever I call Ayers Auto for work on my car their response always is to bring it in ... They do…read morethe job perfectly. I highly recommend Ayers. Thanks Ayers for work well done. Karen T.

I needed a state inspection and thought I had an appointment with Ayers because it's close to my…read moresons piano teacher. Turns out my appointment was with a competitor's shop. Even though they were obviously busy Ayers took me anyway and they were really nice about it. That means a lot and I will call them next time I need service.

I have a Volkswagen diesel and everyone else in the area was charging double for a timing service…read more They did it for half the price and did a great job. These guys are honest and just nice to deal with. Very rare to find these days.

They do top notch work that is priced accordingly…read more Been going regularly with a mini cooper- a car for which it can be hard to find mechanics that are able to deal with the unique programming requirements. Like any good mechanic they are in demand so it can sometimes be hard to get through and one needs to be proactive about communicating their needs. All that said my most recent experience shows their customer service is only getting better, matching the excellent work they do!

I've been going to Broadway for 10 years now. They are honest good people that recommend what's…read morebest for my vehicles. I would recommend Broadway to anyone frustrated with their current dealer or mechanic. The service is professional, timely and at a good value. Ron Crowley

These guys are great! Reliable, priced fairly, extremely competent and, besides all that, a truly…read morenice, family business that enjoys long term employees who love working there... Highly recommended!

I went in to get an oil change and to have my engine looked at because it was making a lot of…read morenoise. They changed the oil and went 'engine sounds a little better, you should be okay!'. They told me it was completely safe to drive and that the car would last for a long time. The next day, it literally exploded

Had my oil changed by them back in 2020.When I Went to Jiffy Lube I was told they could not…read morechange my oil because the area around the oil pan drain plug was damaged and had been repaired with Jb weld.Albany Light Truck was last place I had the oil changed!!! I went to Albany Light Truck and told them about the problem and was told they were to busy and to come back sometime next week and they would take a look at it.Hopefully this will be fixed to my Satisfaction!!!!!

I have been bringing my car to Jerry for years probably decades. Always fairly priced and honest…read more They do it all!! Thanks Jerry and family Blessings

Honest and caring. Appreciate their customer service. I trust these guys and that's something I…read morenever thought I'd say about an auto mechanic.

I love this repair shop! Highly recommend. Wish I could leave 6 stars…read more Derek = the best. Always so accommodating. Is willing to do something quick for you even if it means he gets stuck past closing hours. Work is always of a high quality. Friendly. And he's honest and is good at managing customer expectations. The mechanics that work under Derek are courteous and do great work. I've never had a bad experience with them. Great reputation across the capital district and its duly deserved. Note: dropping by in person seems to be the best way to set up an appointment. Not by phone.

Took my car to capital tech for a leaking water pump. James did this work on his own time which…read moreinvolved changing the water pump as well as the timing chains and tensioners. About 2 weeks later the car developed an oil leak from the area of the crankshaft seal and or the timing cover as well as the front valve cover gasket, all of which he had to change. I paid James 900 dollars cash and I supplied the parts needed to do the job. Now after 2 weeks of text messages and 2 or 3 phone calls to my place of employment, James said he has not forgot about me. I have now taken the vehicle to another mechanic for the repairs. This review is not about Capital Tech itself but the mechanic. I am expecting these repairs to cost another 300 to 500 dollars on top of the almost 1600 parts and labor already spent. This post from a dissatisfied customer who is retired but work a part time job Sincerely Larry Ellis

Always had wonderful service using Tony Scott's Automotive. Customer service, flexibility, pricing…read moreand completing the service requested. I have never felt pressured to have to do another service on my vehicles that wasn't absolutely necessary. Recommendations have been made but also did the service requested.. - I called this morning for a mount and balance of 4 tires and was immediately able to bring in. - comfort, safety, professionalism, respect and friendliness is what you will get here!!

My previous shop quoted me $$$ for a new muffler so I got 2 other estimates (Midas & Monroe) before…read moreI went to Tony. His price was half my original estimate! Recently needed what turned out to be an emergency spark plug replacement on short notice over the holidays. Very reasonable prices, kind owner and hardworking local business. Highly recommend. A++