I brought my car to Gochee's Garage because it would not start. I was told the issue was a faulty…read morefuel pump and was charged approximately $1,800 for the repair. When I picked up the car and began driving it home, it immediately started running roughly and the check engine light began blinking -- indicating an active misfire. This serious issue did not exist when I originally brought the car in. I returned the vehicle the next business day. Rather than re-checking their work or considering that these symptoms appeared immediately after the fuel pump repair, the shop diagnosed a completely different issue (spark plugs) and charged me an additional $900. What was most frustrating was being told that these were "two separate problems," that the timing was "just a coincidence," and that it was reasonable to pay full price for both repairs -- even though the second issue only appeared after the first repair and was not caught during the initial diagnosis. While it was acknowledged that it was highly unlikely the spark plugs happened to fail on the exact same day as the fuel pump replacement, the shop refused to consider the possibility that something was missed or that something occurred during the repair. After posting a review, the owner publicly stated that he hoped to discuss the matter further and work toward a resolution. I followed up with a direct email, but more than two weeks passed without any response. Given the lack of follow-through, I have filed a formal complaint with the New York State DMV so that a neutral third party can review the situation and find a resolution. I am sharing this experience so future customers are aware -- not only of the repair outcome, but also of what happened afterward. I expected the shop to stand behind its work when new problems appeared immediately following a major repair. That did not happen here, and I cannot recommend this shop.

Got in quick and out work. Brought my own oil, they allowed it. Nice people. I recommendread more

Everything!! Kate is great and Kenta the mechanic is the most honest and fair mechanic I've ever…read moremet anywhere. Give him a call.

Since discovering this gentleman and his repair shop not long ago I have been bringing both of my…read morevehicles to him for repairs. This review just reinforces my previous review. Kenta Bond, the owner of this shop is a man of high integrity. He also is a master of customer service. I call him a dinosaur because, even though he is a rather young person, he provides "old time" customer service. His pricing is extremely competitive - better than many - and he truly cares about his customers. The other day he stayed late to make sure my car repair was complete. It was not a simple repair. The car needed an axle. The parts supply house was very late getting him the needed part so Mr. Bond actually got in his car and went to the supply house and picked up the part himself. That pushed the repair completion time back. However, Mr. Bond stayed about an hour past usual closing time to get the job done for me. He does high quality work and is an absolute pleasure to deal with. Please help support this small local business. He needs the support far more than the big chain repair shops in the area and his price markups are far less than theirs!

If you need your car detailed Reese is your guy. He legitimately would not leave until my car was…read morespotless. You are not going to get this type of care and attention to detail at any shop. He's the cheapest in the area AND he drives out to you. You're never going to find someone better!!

From the owner: Reese A Richter Automotive Repair delivers top-notch results, whether it is paint correction,…read moreceramic coating, vehicle maintenance, or light-duty repairs. The best part is that you can have these services done at your own home, eliminating the hassle of taking your car the the mechanic or detail shop!

I needed some Car Repairs so I reached out to my Brother in Law to see if He could recommend…read moreanyone. He told Me about how well the people at Capital Auto tech have treated Him over the Years. I asked Him if they work on Foreign cars as well and He said yes. After going there a few Years now myself I couldn't agree more. Everytime I have had a issue with one of my Cars they have got it done in a timely manner, the cost has been very fair and the customer service has been Great. I am very Grateful to have a Mechanic in the City that my whole extended Family can now depend on. The older I get the more I appreciate good service That is why I felt compelled to leave a Review. I recommend Capital auto tech to everyone and just want to say Thank You to everyone who works there For all your help over the Years.

I will not take my car anywhere besides Capital! Finally a car repair place with integrity! I took…read morethere from a high recommendation and so glad I did. I do recommend going there and making an appointment. I made the appointment last week to bring my car in with a laundry list of repairs. This morning I parked my car in their parking lot and dropped my keys through the door as instructed. Derrick just called me before 10am and cancelled some unnecessary repairs that were recommended by another shop... All in all I'm so happy!

Very disappointed. I never received a reply. This is the second shop I contacted through Yelp and…read morewas ignored. Since all the shops are local, I'll just contact the next shop by phone and follow up with an in person visit, if necessary.

From the owner: Empire Auto Garage delivers honest, high-quality automotive repair for the Capital Region — from…read morebrakes, tires, and oil changes to diagnostics, suspension, A/C, and full mechanical work. We offer fast turnaround times, transparent pricing, and real communication with no upselling or gimmicks. Whether it’s routine maintenance or major repairs, our experienced team treats every vehicle with care. Walk in today and see why Albany drivers trust Empire Auto Garage to keep their cars running strong.

Tire replacement. Thank you LaBarge's! I was squeezed in when other auto centers were too busy…read more They handled my problem efficiently and had me on the road in no time. The building has the feel of my hometown mechanic and the issue was handled as it would have been at home, right down to the product manufacturer. The price was certainly comparable and really a bargain because I didn't wait a week for it.

I've been a loyal customer since I moved to Albany eight years ago. The service there is always top…read morenotch. I've made appointments, called with no notice and just dropped in unannounced. The staff there is always so friendly and very helpful. I feel confident and safe driving after they have worked on my car and tires. I've got my whole family now going there because I've had only positive things to say about them. I'd highly recommend them.

I appreciate the efficiency the team provides. They make auto repair process stress free as they…read morereach out to insurance, arrange rental at their location, and communicate it to me in timely manner. I was astonished to get my car back so fast. Highly recommend!

Tacs Autobody recently repaired my car. Their workmanship was superior and at a reasonable cost…read more The staff was extremely helpful and highly professional. I give them my highest recommendation. Thank you so much for everything.

Wish I could have given this place a 0! Bad experience and terrible service. Less then a week…read moreafter being told it was fixed, start up car and same problem. Went to a qualified mechanic and he was clear that the real problem was not addressed. Problem solved! Owner "Joe" cursed at me becaused I checked him on something. Never answer phone and never calls with status. I'd never go back there and will advise others the same.

Joe is great to work with 5 STAR .... I am never turned away and happy with the work and price.read more