I never had the chance to visit this place before the pandemic, but comparing my experiences in my two visits to the photos and reviews of past customers, I have a feeling Der Wolf has new owernship.
I first came on a Saturday around 11am, expecting a wide variety of German food and German beer on the menu. When my server gave me a menu of mostly bar foods, including tacos, burritos, nachos, etc., I was already kinda disappointed. I ended up settling on one of two German beers they were offering, and one of the few "German" sausages they offer, a pork and veal Bavarian Nuremberg. After I ordered this, my server returns to tell me they are only offering their brunch menu until 4pm on Saturdays.
I looked at their brunch menu and wasn't interested in anything on it. Again, it was a menu of not German food, but American breakfast food with a few Mexican items. The only "German" item was a sausage sampler platter, which included three sausages that weren't even German. I asked if I could just order the beer, which was allowed at other restaurants I've been to in Pasadena since the pandemic began, but apparently here it isn't allowed. So I ordered a side of tater tots and was planning to get my lunch elsewhere.
Then after sitting for a while, I thought maybe I should take advantage of their brunch cocktail menu since I probably wouldn't be returning again for brunch. The only "German" cocktail I saw on the brunch menu that wasn't on their normal menu was something called the Spritzen, which honestly sounded very refreshing and appetizing. I ordered that to follow my beer, but I really regret it.
The drink looked and tasted the way it would have at a dive or sports bar, meaning made with cheap alcohol and cheap flavoring thrown together in a big glass, garnished with a lemon wedge. Rough around the edges, and not strong enough to justify the $15 it cost.
I decided that in the future, dining in or not, I would only come here for their normal menu and German beer. What's the point in coming to a German pub for anything else? So I returned with my housemate last night to take advantage of the last night out we can have in Pasadena for at least the next three weeks, and it was a shit show.
Firstly, every single table they had out in the courtyard patio, something around 20 tables, was full. I don't know the exact rules of the decreased capacity dining in Pasadena, but if it applied to them, they certainly weren't following it.
My roommate and I waited about 20 minutes to be seated, and as we were waiting, we observed that almost every other group of customers seemed to know each other and all of the servers. They all hugged and were being seated faster than we were, which may or may not have been due to reservations, but it wasn't fully clear.
After we were seated, our server and the food runners were nice, but getting things from them was almost like pulling teeth. Every time they came over or brought something to us, they would forget something else and we would have to remind them. It made us feel like we were almost being unreasonable, but asking for napkins when we were given none, or a glass of water (then eventually a pitcher because our cups sat empty for a while) 3-5 times each is kinda ridiculous in my opinion.
Then we had to ask multiple times for cups for the beer we ordered, and when our food finally came out, two different employees didn't know which sausage was which when they sat them down. One was a frankfurter and one was the Bavarian sausage, which they would have immediately known if they cared at all about serving German food. They told us that they ran out of fries and asked if onion rings would be fine instead, but then they forgot to bring the onion rings out and had to be reminded. When the onion rings were finally brought out, they only included a half-full ramekin of ranch--the only dipping sauce they included--for six or seven large onion rings.
They had also forgotten to add caramelized onions to both of our sausages, but hadn't forgotten to charge us for both! When we asked for the onions *again* for both sausages, someone brought out enough onions for one sausage. We just split them and let it go.
The food wasn't even worth all of the fuss. The pretzel we ordered was burnt on the bottom, the beer didn't even taste like a hefe, and the sausage rolls were stale and not enjoyable.
These experiences made me realize that this new owner(s) might not know how to run a restaurant, but instead just a bar, and that they prioritize having fun with their friends over providing good customer service to people they don't know. I am not likely to return or recommend this to anyone who is looking for more than a place to get drinks. read more