Look, the whole point of a specialty store is that you can get help from people who, you know,…read morespecialize? As complete novice above ground pool owners, my husband and I have struggled quite a bit, even with the help of an outstanding pool service. Every time I come in here, armed with photos and an idea of what I think I need, they're happy to help...and then as soon as I get home, I find out that what they sold me is in fact not at all what I need. Just today, for instance, my pool tech told me to pick up a backwash hose at Leslie's to attach to our pump. I showed the employee a photo and gave the dimension that my husband had measured, duly purchased the $65 hose he recommended, got home, and...not only is the end of the hose too narrow for the place it attaches, it's just a cut-off end of plastic hose, with no connector. I called the store and got a long song and dance about pools are like children, all are unique, he sold me the most common/standard hose, yada yada, well yes I would in fact need a hose clamp to CONNECT that hose to my pump, why didn't he mention that, well, apparently I didn't ask, well no, they don't carry larger diameter hoses in store, blah blah. And back to the store I went to return the useless hose and get my money back. So after making two trips here in a day, plus having to verify that the refund comes through on my credit card, I ordered what we needed from Amazon. In the future, I will not waste my time, effort, and gas money to pretend that anyone at Leslie's can actually help me.

Staff is very uninformed on pools. I would recommend doing your own research online. Don't waste…read moreyour time and money here

We engaged OLPP do remodel our pool and add some stamped concrete. The finished products look…read morefantastic. The process was great at first, a little problematic in the middle (COVID and other issues) and then great to close out. I had some issues and addressed them all with Lance. I had originally left scathing reviews and was angry. Now having spoken with Lance, both on the phone and at my home, I am a fan of OLPP. If its not going to plan or exactly as hoped I would give Lance a call and I am sure he will set things straight. There are some great people at OLPP and they converted me from angry to happy.

We hired Outdoor Living Pool & Patio for a large outdoor living project that included a…read morefreestanding outdoor structure, a covered patio structure attached to our home, and a pool remodel with new concrete. We paid the company on April 1, expecting the project to move forward in a reasonable and professional manner. Unfortunately, our experience has been an absolute nightmare. It is now August, months later, the project is still nowhere near complete. Aside from the initial demolition, minimal tile work, and an unfinished roof, very little progress has been made. We have repeatedly dealt with crews not showing up when promised, extremely poor communication, missed timelines, and excuse after excuse. The most frustrating part has been the complete lack of consistency and accountability. We are continually left wondering when--or if--the work will actually be completed. When you are spending a significant amount of money on a major construction project, you expect communication, professionalism, reliability, and a reasonable sense of urgency. Unfortunately, we have experienced very little of any of those things. What makes this even more disappointing is that we have since discovered that other homeowners appear to have experienced very similar issues with this company. I would strongly encourage anyone considering using this company to do extensive research, ask very specific questions about timelines and communication, and speak with recent customers before signing a contract or making a substantial payment. We hired a professional company because we wanted to enjoy our outdoor space--not spend months chasing a contractor for updates and wondering when the next phase of our project will happen. This has been an incredibly frustrating and disappointing experience. Time for the owner LANCE to take accountability.

Fantastic work and they scheduled us quickly and completed the work cleanly and on time.read more

H&S did a great job with my full pool refinish (plaster, tile and coping). Very communicative and…read moreeven voluntarily remedied an unfortunate situation where some of the coping was damaged by tree droppings during the work. I highly recommend working with them.

John has been a great pool tech! He has always made sure I'm happy with his service and has gone…read moreabove and beyond to accommodate things like random freezing weather. Great customer service from the whole company. They provide attention to the specific needs of my pool, fast reply times, and very reliable and transparent which seems to be a rarity these days. They are also very well priced, only charging for services provided and the chemicals used rather than an inflated monthly rate. Highly recommend Peacock Pool Care.

From the owner: Peacock Pool Care and Repair's reliable and worry free monthly pool service provides digital…read morereports from each visit showing the chemistry, adjustments, photos of cleaning, filter PSI, and more. Our quality of care is unmatched. Can balance a pool, replace a pump, repair a heater, re-plaster a surface, install tile and coping, replace mastic and much more.

Carson responded to my inquiry quickly to resolve a couple of recent issues with my pool. The first…read moreissue was regarding the booster pump. He identified the issue quickly and then informed me of options. What impressed me most was when he told me "If this was my equipment and my money, this is what I would do." He was very reasonably priced, professional and punctual.

Swim Clean has been taking care of our pool for over three years. Carson has done everything for…read moreus...cleaning and maintenance, replumbed, and replaced out pump and filter. It finally came time to have the pool replastered, and Carson and his crew did a beautiful job! Carson went above and beyond to make sure we were happy with the results. He is very reasonably priced and fair. He is honest, and just an all-around good guy!

We used this company to resurface our pool, and the results were excellent. It took a little while…read moreto hear back initially about getting a quote, but once we did hear back the communication was good. We chose Blue Oasis because they had excellent reviews and their quote was a good value compared to others we have received. Overall I am happy that we used them for this project.

Started my new pool servicing with Blue Oasis Pool Service. They came out for the first time today…read moreand I was extremely impressed. Our pool is sparkling clean. Pool tech came out and was very friendly an knowledgable. They even send you an email each visit with a photo and report of water readings including chlorine, pH, alkalinity etc. levels. Off to a great start! We are very pleased with their service.