Haven't been to a Dennys in years. Went here with my wife and father in law before thanks giving. We had dinner, it was splendid, sat in the lounge and had a beer. Weirdly enough we went the next day to with my mother in law for breakfast, they kept my coffee flowing so I couldn't complain. read more

The cleanest Dennys we've seen. The service is great. Food is good, the milkshake is definitely worth it! The price is very reasonable!

I love there Oreo milkshakes they are so freaking delicious and I love there service And there food is sooo good I highly recommend read more

If you have any type of food allergy do NOT eat at this establishment. My son ordered a plain burger, with ketchup only. When it came out it was fully loaded with all veggies. We asked for them to remake it. We watched the waitress take it to the kitchen, rhe chef take the top bun off, veggies, and put the bun back on. She walked jt right out. E complained to the manager as this could actually kill someone. He couldn't have cared less. Worst customer service ever. Waitress messed up 3 of the 4 meal. Never again read more

Been along time since I ate dennys always thot it was ok . But wow have they changed it up , everything we've tried has been amazing . Big menu great prices good atmosphere. Keep doing what u doing there guys , we'll be back for sure . Great service in lounge also . read more

I came in this morning for a simple breakfast. Eggs scrambled, links, and toast. Meal was served in under 5 minutes. 1-Eggs were precooked as a large amount then sits in a steam table until an order comes in. 2-There were grill marks, so the sausages were microwaved. 3-Hash brown cool to the touch. 4-Toast was "dead" which means it sat until needed. Butter didn't even melt and only one slice was buttered. I realize that it's Denny's but I wanted fast food I would've gone across the street to McDonald's. I spent over 15 years working in the food service industry. This is worst in the history of the worst experience I have ever had. Needless to say, I WILL NOT LONGER BE BACK. I had to give a star even though it didn't merit one. read more

My food came out hot and fast. Amy was my server. She is an excellent server! This dennys is clean. Coffee was hot and I will most definitely return! read more

Denny's - I ordered a "build my own" breakfast. - Breakfast & Brunch Near Me - Richland, Washington

Great breakfast. Ordered my omelet the way I wanted it. Very friendly staff. Very fast service.

Well don't come for late night. I guess if a place is running out of certain foods, then don't let people order the food. My slow cooker meaty melt came with basically no meat and what was there was fat or the burnt ends and not the roast beef it said. The chicken fried steak that I then changed my meal to wasn't any better in flavor. If a person came in drunk I can see them not having issues with it but beings how I was not drunk and I do have taste buds, this time in the place really was bad. read more

My kids and I came here for lunch. The service was good and fast, the food was good, and the restaurant was clean. We ordered food to go, and it was ready by the time we finished eating. read more

We had the pumpkin pecan slams and they were great. Too much to eat in one sitting but wonderfully filling. The service was fast and friendly. Big thumbs up. read more

Post-Pandemic Review. Menu is quite limited now. No more pancake puppies. Only a couple of salads to choose from. It's expensive now--$3.65 for a cup of coffee. They altered the tip %. The tip range is now 18%-24% (it used to be 10%-15%). The quality of food declined post pandemic. My wife ordered Chicken Fried Steak--it was the same quality as a "Hungry Man" frozen TV dinner. I used to love their burgers but I had their slam burger and it was okay. The bacon was like Wendy's. In fact, I'd take a Wendy's hamburger over the post pandemic Denny's burger any day of the week. The service was so-so. The seat we sat in had a giant tear with foam sticking out. Denny's needs a corporate makeover. And with that tip % I need to be a waiter. read more

Love Denny's nice people food is yummy unless they are very busy and had to send meals back

Great customer service! My boyfriend and I came in and Shirley took great care of us last night, very attentive, positive & nothing we needed was ever an inconvenience to her! read more

The service is not what a restaurant/diner should be. They should be coming by more than once per hour to check on your table. I was difficult to get someone's attention for a request. The server didn't pay attention to our drink order. My burger was exceptionally dry and tasteless plus my salad tasted like fresh dirt. I asked for no bun for my burger, the server asked if I wanted a lettuce wrap and I declined, so they sent it out as a lettuce wrap anyway. They charged an adult drink for my kids drink. And neither the menu nor the server stated that there is an extra charge for the salad instead of fries along with how much adding peppers/onions to my burger would be, or that there was actually going to be a charge. We will not be returning to this place again. I've had nothing but bad experiences and they can't seem to ever get any better, only worse. read more

Aside from the long wait the food there is very good. If you're by yourself, a single person waiting to be seated you might have a long wait why they just look at you. No one accept you waiting to be seated. They act like they don't know you are waiting to be seated. What else would you be doing? read more

The ppl working tonight made my wife very uncomfortable, this Dennys has officially gone down hill. We didn't finish the meal we paid and left read more

I've been craving strawberry crepes so bad! I finally got some from here and they were absolutely disgusting. They forgot to pack my strawberries with the crepes. That wasn't even the worst of it. The "crepes" I got weren't even Edible. Literally the worst crepe I have ever had in my life. Totally disappointed. read more

I'm a delivery driver for several online food delivery services. Of all the places I deliver to, this specific Dennys treats me the worst. They will intentionally delay my customers order because they prioritize sit down customers over online orders, making me wait 10-20 minutes for no reason. I get paid to deliver, not to wait. The last order I did, they decided to not start the order until I arrived. Meaning my rating as a delivery driver was negatively affected for being late, my customer got their food late, and I left feeling pissed off. Dennys, this is unacceptable. Your online customers still matter, and as a driver I am advocating for them. Us deliver drivers all talk to each other, and most of us have decided to blacklist this store. So if you're ordering online, and you're wondering why it's taking so long to get your order from Dennys, know this: They did it on purpose. read more

Great- Nice building and friendly staff- Has a full lounge with food and drinks. Its been a part of Richland for years.

I am very pleased with this establishment and its food/beverage services, on a whole. However, I have had more than one unpleasant experience with the shift manager, Liz. Today takes the Cake!!!! She needs to be retrained as to state laws and corporate procedures. I will not be denied good customer service from anyone who is as incompetent in her job performance ever again. Upper management, please feel free to contact me. Having spent the majority of my life in the food service industry, there is absolutely no room for this level of incompetance! read more

Came out to eat after an event. Ordered the buffalo boneless wings, the wings were over fried and the sauce was splattered over a few of them. Very poor presentation, most pathetic songs I've seen in a long time. The old saying "you get what you pay for" really applied to this place but only the food was more expensive than the quality. The plus, our server was outstanding, she was friendly, checked on us often, and courteous. read more

Denny's - Breakfast & Brunch Near Me - Richland, Washington

Very good herb grilled haddock dinner. It was served hot with a cup of coffee. It is good to be able to order a delicious but healthy food again. read more

Denny's - The coffee was perfect as well as the service! - Breakfast & Brunch Near Me - Richland, Washington

Let me tell y'all story abt the worst service ever, never got my food waited for ever imma be old by the time i get this dennys but my my food never cmon gotta hit the road dennys made me leave home dennys made go lose control horrible service im never gonna go back again they wyldin out on my twin frickk dennys they the opps hope they never win took 27 hours to get my food i'm starving again read more

I came into Denny's tonight for an adult beverage and dinner. I was greeted by Ashley the hostess. What a very friendly and positive person!! She gave me options as where to sit which was so very nice!! Esther was my waitress, and she was so much fun to be around. Friendly, well trained, and good at her job. Checked on me often. Taylor was a waitress I had the pleasure of meeting as she also checked on me with a smile and very positive personality. Lori was the bartender and does she ever know her drinks. Really good mixologist!!! She really lights up the bar with her personality!! Adam and Moses are the chefs that made my dinner. Damn the presentation was outstanding, the food was cooked exactly as I requested, and tasted so good. I had the opportunity to speak with the Manager Liz. She is definitely one of the big reasons why this Dennys is so successful!!! read more

We went to Denny's on Saturday night for a bite to eat. We were seated and given beverages and menus. Before or waitress came to our table, a family (dad, soon, daughter) came in with a puppy on a leash. Children were young, maybe 5 & 7? and in control of the leash. They walked all over with said puppy. Waitress came to our table and we asked about letting the puppy be inside and she was rude and started she didn't have time to answer and she would get her manager. After the rudeness from her, we got up to leave. Asking the lady behind the register why this was acceptable, she said they were placing a to go order. Regardless, this is not acceptable, and we were not happy about how we were treated and their blatant disregard for other patrons. We filled out a report with the health department as well. We are finished with Denny's. read more

Waited 20 plus minutes to order my food Also 2 other groups of people came and got there food in less then 5 minutes the waitress is lazy and I don't understand why I had to wait 20 plus minutes. At least the drinks where free read more

I love Denny's. I always get breakfast here no matter what time of the day it is. They always have great customer service because they know how to turn me on. read more

Ally and isabell were absolutely amazing both were very attentive and productive, gave off good vibes as well. Amazing service

Did Denny's always have lounges? I never knew. I thought they were just restaurants! Anyway, discovered this Denny's restaurant during the Tri-Cities "snopocalypse" back in January. Tamra was the barkeep of the night. I found out she likes country music and pouring nice drinks. So yeah, if you want to bypass the Uptown barhopping and try something off the beaten path, this could be a dark, stormy, and secluded option. But for the most part, I've patronized this joint for late evening grubbing. In general the servers have been professional, nice, and efficient. The dining area does seem a bit too bright for me though (because of this, I'd give a nod to Shari's a little more). read more

Breakfast took 1 1/2 hours. They were disorganized and had people waiting in lobby about 10 minutes with at least 8 tables and booths open. Manager seemed a bit aloof to it all. Definately needed more help. Once we finally got our order taken we waited 40 minutes for it to arrive. Boxed it up and left as we were out of time. Guess the food is good if you care to wait. read more

I wish I could give this place zero stars, but it does not give me the option, absolutely horrible service...waste of time...employees this late are lazy, rude and very slow to get me my food...how hard could it really be to get 2 Waffle slammer combos? It shouldn't take 45 min...I'm sorry...I won't be back here for sure...I don't complain to the manager, just blog and yelp about it and never ever return!!!! read more

This place is dog shit my eggs were raw, didn't even have tater tots, and they put the icing on my pancake, no body was helping me either

Paid 8$ for 2 small orange juices and my eggs were already cold when I got there to pick up my food as well as one of the syrup packages had a tear in it and leaked all I've the bag read more

Everybody knows Denny's so a review seems redundant. But we had such a good experience at this particular location that I had to give them props. Our waitress was so nice and the breakfast was perfectly cooked. We'll probably eat at Denny's more if they are all this good. read more

Does anyone not know what a Denny's is like? We had the hearty skillets for breakfast and they were ok. The sausage was super peppery and I thought there was too much emphasis on the eggs and not enough on the potatoes. Next time I'm going to try the peanut butter cup pancakes. read more

Denny's - Classic. - Breakfast & Brunch Near Me - Richland, Washington

Overall the food is excellent. 10/10 would recommend. Better than IHOP Shout out to Yussef though, you the homie. Unfortunately, the service is crappy. I've been sitting here for an hour and they just took my order... If y'all had the service of IHOP, and the food of Dennys, I would 11/10 recommend. read more

We came in a big group the waitress took long to bring our drinks and once she came with the drinks she literally threw the straws at us she was so rude the worst customer service!! You guys need better employees if I could of gave 0 stars I would read more

My husband & I went there about 2:00 for a late lunch. We had the senior turkey dinner & it was delicious! Our only complaint was our server, Derrick, was inattentive! Another server gave us our waters, we had to ask a different server to locate him so we could place our order. He didn't check back with us to see if we needed anything else. He didn't offer any dessert. The experience would have been wonderful, except for the service. read more

Service and food was great. Only two stars because I believe it was the manager, very cranky older woman was talking down to the employees so much. She honestly seemed like she was drunk but she was incredibly rude to the employees. I feel bad for anyone that has to work there. read more