I went out on a Saturday evening to treat my family of four to Denny's obviously. When I got there, there is nobody in the restaurant, it was vacant. We we got seated like usual. The service was OK. I ordered mango lemonade. It so watery. I couldn't even taste the lemon and I had to stir the powder at the bottom, because it wasn't even real mangoes. It was powdered mango. They didn't even stir it up for me. I asked the waitress to help me choose what I should get for my order and I asked between a double burger and classic samplers. That was the worst decision of my life. The total of all four foods was $80 and I wasn't even filled I am furious , I would I wanted to ask for a refund so bad but I couldn't. So DONT. go to Denny's at New London. read more

This was a very horrible experience. I'm never coming back here with my family. Very slow, very frazzled, unorganized, forgetful. All around very poor service! read more

Denny's - Fit Fare Veggie Skillet - American Near Me - Hartford, Connecticut

Had a delicious "senior starter breakfast" this morning. Everything I ordered was made perfectly. The only weirdness was the plastic silverware, without spoons. My waitress told me that they were "out of silverware." I asked if the dishwasher quit. She said he did not, that we washing the silverware! Anyway, whatever silverware, the coffee was really good and smooth. Also, the music playing was 70s, which was good breakfast music. read more

Ordered through Uber eats and more than half my order was missing. The waitress was nice but I had to drive to the location to pick up the food. I had to wait 15 minutes for them to make my order. When we finally received our order we realized that it was still missing things. Waited another ten minutes for the missing items. Just got home and realized they still forgot my toast. Every time I order from here I'm missing items but this is whole other level of ridiculous. read more

its deadass 1 am and these mfs cant get a pancake and scrambled eggs to me in less than an hour. shits wack. the bacon.. VVS DIAMOND COLD !!!! the waitress , ugly and rude. my shit taste like cardboard and the crowd inside the building was also pissed bc of the service and vibe generating in that hoe. read more

They just opened so i'll be easy. Long story short it was extremely packed, seemed like everyone wanted to try it since it's new to the area. I recommend if you go on Saturday morning (like I did) go really early to avoid the rush or early afternoon after the crowd dies down. Our waitress took our orders almost immediately after being seated. My mother and I received our drinks and waited patiently for our breakfast. The breakfast came within 10 minutes but my order was incorrect. The manager had the kitchen correct the mistake and he also gave me a card for a free meal and beverage for my next visit. Overall it was very busy, the wait staff was fumbling a bit (I did see a lot or returned food orders) but the staff was pleasant and attentive. Hopefully they get it together. read more

Denny's - American Near Me - Hartford, Connecticut

The absolute worst place!!!! Beyond slow service. Staff that clearly cant handle any type of rush. Super unorganized. Please save your time (which will most definitely be wasted.) Management was absolutely rude and didnt have any good management skills including greeting the guest and expressing they are busy. Food was late even when ordered ahead. I was told once I arrived and waited 10 mins that online were not a priority because he was already backed up. Never will I go to this Denny's again. read more

Denny's food is always great. We get food delivery, it's has always been hot, no complaints.

Throw the whole staff away! This place is beyond trash. Super rude, unbelievably unprofessional, inexplicably SLOW, I'll be 100% shocked if this NEW DENNYS stays open longer than another year or two. This place used to be another diner prior to becoming dennys. WHYYYY shut that place down which was very popular in the area to create this utter MESS. An hr wait?? There were literally MAYBE 3 tables filled and had probably 20 tables empty, countless potential customers were turned away. The entire front area full with people waiting for their to go orders and staff sitting around with their kids they brought to work. I know this because I witnessed it all while waiting for my to go order for over an hr. It was nuts! Never saw a facility so careless. I personally am a site manager and have been for over a decade. First off this would never be how any facility under my control is ran but if it were to be I would fire all of them, actually TRAIN a new crew properly and definitely hire a cleaning crew, this place was also filthy. Zero stars read more

came in for dine in .. chef is on a 1 hour break so we couldn't order food .. tried to call ahead but their lines were cut off .. how about you hire people who actually want to work?! read more

Jackie is so unprofessional we was waiting for our refills since our cups were empty for like 15 mins

This place had a rocky start when it first opened, but has turned into a nice morning/day time/ evening restaurant. Food is always made the way asked, and the facility is always clean. The workers are always nice now matter what shift. Although sometimes there isn't enough staff on evening and 3rd shift and that makes business turn over go by very slow. I have been here a few times on a 3rd shift and there is one waitress for 30+ people. Barely do I ever see management help, I've actually seen them leave their workers by themselves. Over all it is just another Denny's that faces all restaurant issues. read more

Sat at the counter, was waited on immediately. Service was very good, and the food was hot , very filing and good. read more

Denny's - Sit at counter it's faster, then a booth. - American Near Me - Hartford, Connecticut

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Worst place I've ever ate in my life!!! Went there with my sister-in-law nobody asked us to take our drinks order. We waited half hour for our orders to be taken a half hour to get our food we waited altogether and hour before we can eat. By then it was so loud and people was rude and the waitress was not friendly to us, it was a chaos some people left without even playing. Another guy was screaming profanity behind us nobody told him to stop. It was an absolute madhouse, I will never go there again. read more

Denny's - American Near Me - Hartford, Connecticut

Unless you know someone that works here, you are better off driving to the one in Wethersfield. In my couple experiences here I've sat at the bar and I regret it every time. The one time that really annoyed me was when a former Denys employee came in to hang out, she ordered food and treated my waitress (who was obviously new) like crap. And the management didn't see anything wrong with it, even comped her meal. Now this time I used Grubhub, waiter about an hour to go and pick up my food, I get there and THEY NEVER GAVE TUE ORDER TO THE COOK. They had me wait another 20 minutes at the restaurant to get the food I ordered over an hour ago. No discount, nothing. Even though I live down the street I will be going to the one in Wethersfield for now on instead of this one. read more

If I could rate this place a 0 I would. The service is the worst I have ever received. The minute I walk in with my partner, the employees are just sitting down chatting and don't even pay attention to us. One girl says that she's off the clock and just looks at us like she doesn't want to serve us. After about 5 minutes of awkwardness she finally decides to sit us at a table and never comes back to ask if we wanted drinks to start. Before I even ordered food, we decided to just leave and they didn't even blink an eye when we did. The WORST service everrrrr DO NOT COME HERE read more

If I could give this place an actual rating it would be negative 5 stars, so I got there at 10:35 pm the place was almost empty I sat at the counter and at 10:50 I decided to leave because nobody came to me nobody gave me a menu. There were a couple of girls behind the counter but nobody came to me and you want me to tip as well, I had to go somewhere else. read more

Came in this morning because I couldn't sleep. My expectations were not high. Pleasantly surprised. Food was prompt and tasty. Server (Michell) and cook (Angel) were great. I'll be back. read more

Ugh... We haven't even left this place yet and I'm writing a review. All I wanted today was Denny's breakfast. Now, I regret that thought entirely. The service is SOOOO poor. * Slow *Uninformed * Staff lacks training. * Coffee was cold * Employees yelling back and forth to each other out in front of customers. * Clearly poorly managed I suggest going somewhere else. read more

Well....the waitress was nice but why is she alone in such a prime location! Very poor management!!! That's unacceptable...this is a location that is prepense to have a high number of travelers poor girl! read more

Denny's - And then there's a bug on the wall - American Near Me - Hartford, Connecticut

Burned my chicken tenders and made me pay full price (~$2) for a single coffee cup they never refilled. Well, it is a Denny's...

How this place is still in business is beyond me!!! Ordered food online and after waiting 45 mins for food we ordered over n hour ago Denny's cancels order read more

Probably some of the worst service I've ever received, I'm tryna help y'all out, do not go here.

This Denny's replaced the Japanese/Chinese buffet joint and opened up shortly before the bridge finished. Parking is plentiful and it looks like a completely new building. I could be wrong! H and I decided to wait a few months before coming here because it aaaaalways looks packed. We were here a few Sundays ago and it was still packed, but we were starving and wanted brunch. It was just the two of us and after waiting 25 minutes, we were seated uncomfortably by the waiting area. By uncomfortable, I mean there were children waiting in the waiting area who hunched over the partition and stared at us while H and I ate, some children even leaned ON my H. Also, there were herds of children screaming and running around our side of the restaurant... Where were their parents? Ugh. I digress. The upside to this our waitress- I think her name was Tamara. She was amazing and took care of us, possibly sensing our annoyance (not with her, but with the influx of children). She made sure to ask us for refills and whether or not we enjoyed her concoction of lemonades (by the way, they were tasty and some of the best I've had). My lumberjack meal was not memorable... my pancake tasted rubbery. H said his Grand Slamwich was meh. All in all, our food was meh, but our waitress was amazing. Ask for Tamara! read more

I'm gonna cry I just wanted my food and they forgot half of it after an hour wait. My sister found a hair in her food too. It's midnight, man, how hard could this be? I work in the food business and this is stupid, even for me. Service is horrible! Never coming back again! read more

Walk in today the place wasn't to busy and set on the counter 20 minutes past by before I stood up and walk out. These people don't care about the counter looking for bigger tips when they can hardly keep up with a table or 2. Like I said the wasn't to busy nobody greets you nobody took my order read more

So, my table smelled funny. I couldn't get a refill without and attitude. My friends were rushed to order

First and last time coming to this Denny's. First impression restaurant did not look too clean. I was going to leave but I figure I give it chance hoping the food was good. Food was not good at all. We didn't even get to eat everything. It was cold . The waitress brought our coffee and never came back to ask for refills. Bathroom smelled so bad. It seems like it had not been cleaned. In all honesty I will never come back to this Denny's. I've gone to other Denny's and I've never been so disappointed. Overall worst experience in fast food restaurant. read more

I usually come here maybe once a month with my wife and son .. Most of my visits were good .. Good service/ fast service .. But today it was just ridiculous... The lady in the front sat us down but food wasnt on my table to maybe 30 mins after .. The waiter that was assigned to my side COMPLETELY IGNORED US never came to our table disnt even say hi .. Until Karyn came along and asked how everything was going and i asked who was supposed to take our order ?? She quickly jumped in and took our order and even gave us nachos for the long eait that we had. .. She was the only one professional in my eyes today in there .. Menus had hair all over them and our table was filthy when we first got there .. We had to wait an extra 3 mins until my table was clean ... Thanks to Karyn for saving my breakfast read more

Great staff and management. The GM was a superstar! The food was at par to what is expected from a Dennys. Enjoyed myself and was surprised by how things have changed for the better since the last time I ate at a Denny's over 10 years ago. read more

Denny's - American Near Me - Hartford, Connecticut

my go to breakfast spot every Sunday! my husband and I come here every Sunday and let me tell you the service from start to finish is amazing. it's clean ( which is a big deal for my husband and I) the food is amazing, staff is friendly and amazing, Natalie is the best waitress you can ask for! This Dennys never disappoints! read more

Took over an hour to get 3 smoothies. Staff was very unprofessional and tried to ignore me most of the time.

The workers there are good people, they were just too stressed and don't know how to run a business. On the other hand the food was all bad and they didn't have buns nor burgers. I had a better experience eating ass than eating here. Overall I don't recommend to come here unless the only flavor you want to taste is ketchup. read more

Service is HORRIBLE. Walked in and waited a solid 5-10 minutes before anyone helped my friend and I. When we were finally seated, the waitress gave us a huge attitude and didn't bother checking up on us after delivering our food. When we were leaving the restaurant, we witnessed the manager screaming at the Uber Eats Driver just because he had shown up a couple minutes early. I love Denny's, but this place really needs to hire better staff. read more

Sat in lobby 15 minutes for a black woman with short hair to take 3 customers in front of me. Then I told her I was waiting and she shoed me out and told me have a good day. That's not the type of service I want I'm a good paying patient customer. U guys should really train your staff more. read more

*Specials 10pm-1am half off app $2 for 1/2 order nachos. Big enough for 2. *Fav item French Toast is better then the pancakes *Service: Servers are ok at times overwhelmed due to the high late night volume of people. Not enough staff read more

Poor service, hire more people, waited 15 min to get drinks and 45 min to get our food. Will not visit this location ever again. Extremely poor srevice. I will stick to Ihop in Newington. read more

People really don't enjoy Denny's but I've never had a terrible experience there. That being said, you have to go to Denny's knowing that you're getting yourself into. The quality is below average and cleanliness is too but you receive what you order and the prices are representative of that. I ordered a stack of pancakes and hot chocolate all for under $5. My pancakes were nice and fluffy. They were a good size (about 7 inches in diameter) & were a light golden brown color on both sides. My hot chocolate was bottomless which was the best part. I usually don't order anything other than water at restaurants but I was so cold from being outdoors, hot chocolate sounded like the perfect drink. It tasted like Swiss Miss Hot Chocolate powder with hot water. It's what I excepted. It what I got. They added a squirt of whipped cream on top which I enjoyed. Honestly, Denny's is a great place for those who want some classic breakfast food. read more

I've been coming here in the wee hours on a weekly basis for the past year to do writing with an unlimited coffee supply. The waitstaff are chill, yet professional, despite having to deal with a lot of terrible customers who are drunk coming in from the bar rush and don't leave tips (and even some dine-and-dashers). Sometimes they give me an extra pancake puppy. I've seen some fistfights break out between customers, which has made great up-close entertainment with my meal, provided by the customers free of charge. Jo is the best waitress! read more

Eh, not good but not horrible. I went here recently around 10pm and ordered the zesty nachos to go. The order came within 10 minutes and I was out the door. Unfortunately, upon arriving home I found hair in the nachos. I returned a few days later and made one of the waitresses and aware and really didn't seem to care. Being new to the area, I have come to realize that if you want to grab something late night (after 10pm), this is one of the very few options in the Hartford area. read more