I saw Dr. Liao to update my contact lens prescription, and the entire appointment was smooth, efficient, and thorough. I was honestly surprised to see so many 1-star reviews because my experience was the complete opposite. After my exam, Bianca helped me pick out a new pair of glasses. She was incredibly patient and let me try on as many frames as I wanted without making me feel rushed. I also appreciated that she never tried to upsell me on the more expensive name brand frames. Instead, she focused on helping me find something that fit well and looked good, regardless of the brand. She was also very transparent about what my insurance covered and took the time to explain my options. Overall, I had a wonderful experience and would recommend Delta Eye Care! read more

I was referred by a colleague & so impressed and great service. Been having issues with my first progressive lenses I decided to give up and misplaced it I want to say accidently. But oh my gosh. I can see and she made happen in just 1 day and that's two pairs of lenses. Great deal and price range. Bianca is very helpful and so welcoming. She went above and beyond her way of service especially with give me a complimentary Anti-glare lenses. I am telling you go check out Delta Optical and ask for Bianca. You can't miss her because she is the only employee there. Talk about multitasking and selection of frames are endlessly from top bottom. read more

Purchased my glasses several years ago and there was a big misunderstanding about the price. Today I stopped in to have the silicone nose pads replaced and was charged $18 for a 5 min job. No other place I've been to has ever charged for this even if my glasses were purchased elsewhere. I will remember this! read more

Poor availability. Did not get my lenses correct. Super frustrating. Just want my glasses so I can move on. read more

Worst place, called more than 20 mins and they never answer the calls Will never make appointments or will go here again read more

Yelp Review: 1 Star Title: From Excellent to Exploited - A Shameful Bait-and-Switch Behind the Desk I came in expecting a routine, pleasant experience with my doctor--whom I've trusted and respected. That part? Flawless. The doctor was caring, attentive, and professional. But what happened AFTER my appointment left me feeling disrespected, blindsided, and outright taken advantage of by the slick-talking, fast-fingered administrative assistant working the front desk. Let me be clear: This woman is a walking red flag. No doubt about it! Instead of transparently billing through my eye insurance, she took it upon herself to ring up charges out-of-pocket, then sprinkled on a bogus "discount" and had the audacity to act like she was doing me a favor. No explanation. No breakdown. No offer to reverse the charges or even consult me first. Just a smug attitude and a suspicious receipt. When I questioned the charges, I was met with deflection, eye rolls, and a tone that implied I should be grateful. Grateful for being overcharged? Grateful for being tricked into paying without the use of my insurance? Absolutely not. The worst part? There was ZERO accountability. No option for a refund. No offer to fix it. Just fake smiles and phony professionalism. It's disheartening to see a good medical professional's reputation tainted by someone who treats patients like dollar signs and lies by omission. A front-desk assistant should make patients feel supported--not hustled like they're at a used car lot. Doctor: If you're reading this, take this seriously. That assistant is driving your patients away. The trust I had in your office is now buried under shady billing practices, manipulative behavior, and a complete lack of respect for patient rights. Until there is a new face at the front, I won't be returning--and I'll be letting others know to beware of the con behind the counter. read more

Genuinely Nice Doctor! Both Bianca and Doctor Jane are very welcoming in their own way. Thank you, so glad we found this place! read more

Delta Eyecare - Beautiful Horses , it's inside on the wall to enjoy. - Eyewear & Opticians Near Me - Union City, California

Awful customer service! The manager Bianca did not want to return my son glasses after I told her I didn't want a simple repair from there shop she charged me 68.00 just to put in a screw in one of the hinge! She is nasty and rude. Take your business else where! read more

I've been with Delta Eyecare for years. The staffs especially Bianca and David are very friendly and knowledgeable. They really know their inventory on which glasses work best for me. I like how they take their time and provide me with all the options for my insurance so I can save my money too. Also, I love their huge selections of frames. They especially have a huge inventory on high end brands like Prada, Giorgio Armani, Miumiu, Salvatore Ferragamo, Tiffani &Co and much more. 10/10 would highly recommend to friends and families. read more

Delta Eyecare - Eyewear & Opticians Near Me - Union City, California

Delta eye care staff are very friendly, accommodating, they go the extra mile. I would recommend Delta Eye Care . Ray J Rodriguez read more

1 pair of glasse to be manufactured for my 15yo daughter. 5 weeks later...2 failed builds. Zero updates nor any complications don't patronize thi place read more

I had accidentally laid down on my sunglasses one day without realizing, so one of the temples was lopsided. David helped me out when I came in, said it was an easy fix, and didn't charge me for anything afterwards! He practically finished fixing them by the time I was done filling out their liability form -- I was in and out in less than 5 minutes. If any issues occur with any of my glasses, I'm definitely coming back here! Thanks again David! read more

I bought the frames only at this place, but I didn't get my glasses done here. I was not told if I bought it that they don't offer refund even if I had the receipt. Don't buy frames here unless you want your glasses done too. They also removed my review because it was too short, I written shorter reviews. read more

In response to Steve P's review. The 15 year old ( also my daughter) got her glasses from here and there was a misunderstanding on my and the Doctor's office that provided the prescription. Delta Eyecare had to work around that! They were supportive and upfront, very professional with the whole thing. This is what happens when the other parent just jumps to writing a bad review when he didn't even know all the facts and wasn't directly involved in the process like I was. She's wearing the glasses now and is happy! read more

I really like this place. They have a great collection, and the service is top notch. Their suggestions really helped me get my first pair of glasses. read more

Delta Eyecare - The parking lot near Delta Eye Care. - Eyewear & Opticians Near Me - Union City, California

I want to send a big thank you to David!! I was out of town with family and my glasses had a smudge so bad nothing was taking it off. We found the closest eye care place and went inside to see if they can help. David was able to get the smudge off and give us a cleaner so we would have with us at all times. What made his guest service even better is these were new glasses and he noticed they hadn't been loosened and fixed them before they broke. As well as take that pesky black marker off the right side of the lens for me the other optical company hadn't done. So thank you very much David for your excellent guest service !! read more

We've been a customer since Delta Optical in Newark. Bianca always take good care of us. Always recommends the best contact lenses that suit my eye needs. Their store also has a great selection of eyeglasses and sunglasses. Also want to thank David for excellent customer service. He's always friendly and very helpful. read more

These guy's are awesome, custom prescription glasses, sunglass and the best quality repairs you can get. They can fix almost anything. Specialized in laser welding and hand craftsmanship. There's no better place to be for your eye care needs. They even have doctors on sight to get your exams done. My exam just took 20 minutes. Just ordered 4 more pairs (2 prescription glasses, 2 sunglasses) and 1 year supply of contacts. Largest selection of eyewear you will probably ever see, and if they don't have it in store they order it. David and Ty are the best! Excellent service and extremely knowledgeable in the field. Definitely a gem you must see for yourself. Thanks guys! Highly recommended read more

I was a previous client and wanted to come back. We used to get our eyes checked and prescriptions here so called this morning to ask their availability for FOUR people. The man who was on the phone was pretty rude and condescending - I think he likes talking over people. I asked if we can see the optometrist one after the other is done. His answer: the doctor cannot see all of you at the same time. Jeez...listen first before you talk. You just lost 4 potential customers who are willing to spend money on frames, lenses and optometry services. I hope Bianca sees this because we have dealt with her and she is great! read more

This optometry is very crafty place. The sunglasses were overpriced but I got one since I believed it would be better since it is from optometry. They made me sign a form, they said it is a receipt and I agreed to pay the amount but I didn't realize it is a form that I can't cancel the sunglasses order once I signed it. I wasn't feeling right after I got so I called them to cancel the order which I made 10mintues ago but they said they already processed and can't be refunded. They then started to explain me that I signed the form and that I have to buy this even though I bought that literally 10mins ago. Dr Liao is nice but I won't recommend to get glasses here. Please avoid this place as much as possible. read more

David was absolutely unbelievable. Very attentive and super hospitable. Had my prescription ready In less than an hour. I would highly recommend this shop! read more

Was referred to this place by my optometrist for custom Oakley's. Went in and spoke to a lady (I believe she was the owner). Anyways, after reviewing my prescription and looking at the different frames, I was told for the frames that I was looking at, it wouldn't work as my prescription is very bad. She went into detail on how/why it wouldn't work and offered me up some alternatives. It was too bad that I wasn't able to get what I wanted here, as the lady was very helpful and informative about each product. If my prescription worked in the frame I was looking at, I would have definitely bought at this store. read more

Eye exam: less than 10' waiting, complete and detailed exam. Store: many frame styles, shapes, brands to choose Service: Bianca (the owner) is so charming, patient, and always pays attentions to little details. She always try to accommodate the customers. The store accepts flexible dental plans and payments. Our family has been her customers for more than 15 years. We would recommend her to all our friends and clients. read more

I've dealt with Bianca for more than 4 years, she's receptive and helpful and more important what a costumers needs. The selection is really good for gentleman's which is the main reason I always come back to Delta Eyecare. Their new location is stylish and easy to get around. read more

My insurance (Alameda Alliance/March Vision Care) covers one pair of frames and corrective lenses every two years. Bianca Pham (mgr) told me I had not had $75 allowance and $175 would be out of pocket. After I verified with my insurance that indeed one pair would be provided free of charge, I asked them to call my insurance provider. Bianca and her assistant lost the will to help me once I verified my coverage. I ended up going to Dr. CESAR SIU, OD on Alvarado Niles and was never asked for out of pocket money. Beware of this business and manager. read more

I am a longtime and loyal customer of Bianca's. In fact, I moved to Hawaii in 2013 and I continue to use her services, both in person and via mail! I tried filling an RX here, and the frames I was sold distorted my bifocal vision and gave me headaches. I continue to patronize Delta, and always will Per the State of CA Consumer Affairs website Bianca is a Registered Dispensing Optician #70680 & a Registered Spectacle Lens Dispenser #40587. read more

I purchased 2 pairs of glasses for myself and for my daughter. My daughter's eyes are very sensitive to light so David and Bianca recommended ultra violet lenses , which turned out to be a definite plus. They are super nice and knowledgeable about eyewear from the fit and look of your glasses to which lenses are perfect for you. I absolutely will recommend them to friends and family. Thanks Delta Eyecare. Your the Best! read more

Went for a glass repair, soldering of side piece, Bianca first said they could do it in an hour, and they would have to give me temporary new frames. As it turned out, this came to be that I would have to buy a new frame, into which my old lenses could be placed . in order for them to manage the repair. And that the service person was too busy, in the back, that day, Later, she said the repairman wouldn't be there until 3 days later.. felt like an old scam. Bianca did do a major search in their 100s of displayed frames, for a " better and better" one, and fitted new frames to me very well, But either communication is very poor, or best to go elsewhere. read more

This is my first time at Delta Eyecare and I must say that it was very worth it. David was very thorough with his explanation and super helpful. He made everything seems less confusing which I appreciate a lot. I will definitely recommend Delta Eyecare for my friends and relatives!!! read more

Great customer service. Very fast service. Great selection of glasses. Top notch place.

The staff are friendly and knowledgeable. Also, everyone follows COVID-19 guidelines and precautions. Dr. Liao is very thorough and helpful. They also have a good variety of eye frames to choose from. They don't rush you or pressure you. Ask for their promos/discounts. Will recommend to family and friends. read more

I brought in my sunglasses to have them adjusted and nose pads added. David was fast and efficient! Great customer service and large selection of eyewear-would highly recommend Delta Eye Care! read more

The staff is very helpful and knowledgeable and I was greeted as soon as I walked in and they helped me right away. I have been a client for a short time and every time I've came in, I've never left disappointed because they provide excellent service every time! They have a great variety of brands and it is very clean and easy to get around. Met the owner a few times and he was very friendly and welcoming, I would most def recommend coming to this location! read more

Thank you David and Bianca for always helping me with my sunglasses. They are also very knowledgeable of there craft. Always recommend to friends. Been going to them for almost 20 yrs ever since they were in Newark thank you guys read more

I'm beyond hurt, upset, and truly unsatisfied. I never give reviews on anything but this exact place I have to because I can't stop thinking about it. I never liked the way glasses looked on me and I would purposely not wear my glasses which made my eyesight bad growing up. I had expressed this not only to the optometrist but also to Bianca. When I got my prescription I was told to pick out frames. I checked out some frames and tried asking Biancas opinion because my eyes were dilated and I couldn't see much. So she was helping me out and she had shown me a certain type of frames and I tried them on still not being able to see properly and I thought they looked decent but again I couldn't tell. She then told me that they don't go with the shape of my face and the frames were too big and I trusted her opinion and appreciated her telling me the truth which made me feel good because I thought that she knows this stuff because she's in the business. So I told her if she can hold on to the frames and that I'd like to come back when I'm able to see a little better and she was telling me I can but to remember it'll take a while to get the glasses in, that it'd take 2 business weeks and I should basically "hurry up" so that I can have my glasses come in. Then I told her that I'll come in a couple of days. I came in couple of days later and asked her about the glasses frame and she brought them to me and I tried them on again and she then changed her whole opinion saying that "wow these frames look so nice on you and you should get it" like really pushing me to get me over with and I was like "hmmm well she is an expert maybe she's right because she's been in this business" and I asked if she was sure and she was saying that yesss and that these frames are well liked. So I thought okay I'll get them and she started writing the price down. First off these frames are not name brand and they are not some different nice material that's so expensive. She then hits me with its $350 and I'm like "what? That's wild". Listen I'm not a cheap person especially when it comes to my health so I wouldn't mind spending money if it was worth it. But $350 for the glasses I have is outrageous. So I was talking to her about the price and she wasn't really good with explaining and she tried to get rid of me fast. Also she kept saying that I should get them because it takes long to get the glasses in. So I bought them because I really really needed my glasses but I just felt uncertain. Then when I drove off not even 5 minutes later from ordering the glasses I called her to try and cancel so that I can come in and pick something else or get more information but she was like "oh yea no you can't because the lenses were already packaged and going to be sent out" and I'm like "what? Did you not say that it takes so long 2 business weeks and all this other stuff" and she was like "yea no refund" and she said it so mean and I'm just baffled and sad because I really had a hard time trying to push myself to get glasses and that I was cheated out of that much money. Like come on how messed up is that, if she just said to me "oh yea that's totally fine come on in and pick something else" then I would've been giving them a great review because I truly loved the way the optometrist took her time to talk to me about my eyes. Even the frames I felt the day I ordered it and the ones I got feel two different ways. It really sucks because I just got my glasses today and I don't even want to wear them because I look terrible and the glasses look so cheap, right when I got them I took the glasses off and put it back in it's case. You're probably wondering why I didn't say anything when I got them today but it's because I'm not the type of person to cause a scene. One minor good thing is I will say that making an appointment was easy and but when I came in I was taken in almost an hour after the time my appointment was at, I don't blame them for the time mishap because things sometimes happen that are out of our control. Also the optometrist did an amazing job with actually asking questions and trying to understand how my eyes were and made me feel cared for. I'm so sad because I really want to return to this eye doctor because of the amazing lady who did my eye exam she made me feel very comfortable. But I strongly feel like Bianca could've done wayyy better at her job and she still can if she does the right thing by helping the customers out, and not try and cheat people or try and get rid of them super fast because don't you want returning customers. I am so unhappy and upset because these glasses look absolutely horrible and ridiculous on me, especially since I paid so much for them. I truly do wish I could have a refund because this was really upsetting and I look terrible. read more

Perfect place to meet all your glasses needs! I love my new glasses. Thanks so much Delta Eyecare for the excellent service read more

Delta Eyecare - Just got mine today and I love it! - Eyewear & Opticians Near Me - Union City, California

David helped me fix the frame whose screws had fallen off. He did not even charge me! THANKS!

Kind of sketchy when it came to the pricing on my prescription sunglasses then she wouldn't give me the style of the glasses because I told her I was gonna look somewhere else read more

I have brought two of my Cartier eyeglasses to be fixed here and both times i have been amazed by there craftsmanship. They are best option around for eyeglass repair and have great service, you should definitely bring your glasses to get fixed here. read more

I got my eyes examined here and have been calling the office for the past few days and left messages to see if my glasses are ready and there has been no call back or answer. Given that I live in San Francisco I don't want to drive all the way there and it's not ready. It's been over a week. Hopefully someone will call me back soon!!! read more