The husband and wife couple who run this place are competent tailors (and cleaners) but also artists. They do (when asked) visible mending using ancient Korean techniques--sort of a cousin of the Japanese approach. As I said four years ago, without them my signature style would hit a wall. They preserve my favorite clothes until we agree they have totally fallen apart. Between an apparent intermittent occult moth infestation and my insistence on only wearing clothes I love, thus putting the said clothes through a lot, I have come to rely on these people. read more

I had a maxi dress pressed they did a pretty good job nice I was satisfied I live in the building so It was nice to know they had a cleaners on site. read more

I want to preface that I hate writing this review. I know how important these reviews are in the decision making process for customers and the impact this may have on this small business. But the experience I had with this company was so bad I feel compelled to warn everyone before you trust them with your belongings. I was leaving for a wedding on a Friday night, so I dropped off my suit, suit pants and a dress shirt the Tuesday morning before for a Friday morning pickup. I get there early that Friday morning, and everything was done except for the pants. I was told to come back in two hours and they'd be there. It was a little bit annoying because this was the second time as a customer I was told they weren't ready. It was annoying, but they looked busy so I gave them the benefit of the doubt I came back FOUR hours later, and I was told they still weren't ready. My flight was in 2 and a half hours and I was in a hurry, so I asked if I could just have them dirty. She said she couldn't give them to me because they weren't even at the dry cleaners -- they were at a completely different facility more than an hour away. The person who was supposed to bring them didn't, and couldn't show up the rest of the day for some reason. After telling her my situation, she was sent into a state of panic. The woman proceeded to then offer me OTHER PEOPLE'S DRY CLEANED SUITS WAITING FOR PICKUP. Appalled by the complete lack of moral ethics, I declined her offer of handing me a random person's suit. When I asked if there was anything they could do, she just said sorry and that I couldn't get them. I then had to buy a brand new suit the day of this wedding I was attending. And when I checked the dress shirt I had dry cleaned, it looked like it wasn't even washed. It was wrinkled and still had the same exact stains. When I returned to get my pants, there was no offer of a refund. There was no sorry. No accountability whatsoever. This is a warning before you decide to trust this company. Not only may you not get your items on time, but they may just be handed to a complete stranger because of pure incompetence on their own end. Save yourself the trouble and go to a different cleaner. I had no idea that dry cleaning pants would be this terrible of an experience. read more

This is one of the worst cleaners in hyde park. I brought my kimono in for avhem and asked her repeatedly not to cut certain parts of the garment. She said she would do what I asked. Then She blatantly ignored my request and cut my kimono to shreds. Then I asked for a refund and couldn't even get an apology. She told me she remembered my request, but didn't write it down, "so she won't argue with me" Who says that to a customer! Why would you argue with me when you completely destroyed my garment! Then I walked out you could tell by my face I was hurt and upset and she yelled sorry down the street. What the hell read more

I hate to give this review because the woman who is there seems nice and I didn't have problems a couple of other times but I still feel so disappointed. I had a dress that came back with a couple of chemical stains on the shoulder after a very basic dry cleaning. Nothing complicated needed to be done to my garment. I didn't go back to tell her as I should have because when I got my item I didn't check right away, I was in the middle of moving and I only found out two or three weeks later when I decided to take it out the plastic and noticed it :( Next time I will check on the spot to make sure there are no problems. Now I have to find a creative way of covering the chemical stain mark on an otherwise almost barely worn dress :( read more

Delprado Cleaners - Laundry Services Near Me - Chicago, Illinois

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They did a fantastic job on my scrub top!! I would definitely come back again. Kathy is a complete package of talented seamstress and eye for style and design. This place is by far the best! read more

I really liked Del Prado... and then they screwed me over. I've been taking my dry cleaning there since a friend recommended them about 5 months ago. The couple that runs the place are both very nice, the space is clean, not too pricey, on my way to work, etc. Until, we had a problem. This morning I brought back a dress they had "cleaned" for me. It's a silky khaki dress that they had stained with neon purple chemicals around the area that I had asked them to clean (which, by the way, still had residue bike chain stains). I didn't get much of a word in before the husband started raising his voice, He kept repeating that they are not crazy and would never give me a stained dress back, that I must be confused, I must have stained the dress with bleach (I'm not gonna lie, I've stained many things with bleach before, bleach doesn't leave large neon purple stains). I was flabbergasted to say the least. He kept moving behind the counter, grabbing things, getting more and more agitated until I just walked away. The dress didn't mean that much to me. I wasn't expecting to make a big deal about it, hoping instead that he would reimburse the 10$ i spent on his botched cleaning. In fact, he must have not noticed the big bundle of clothes I had underneath my arm and was ready to drop off right then and there. Instead, here we are. They lost my business, the people who recommended them to me won't be bringing their dry cleaning here either. Do yourself a favor and walk an extra block to Cornell's cleaning. They may not be as clean and well lit, but they won't treat you like shit. read more

Owner mistakenly gave cleaning to another customer because he didn't check the number or name on the cleaning bill. Couldn't take the cleaning on out of town trip. Owner knew all of that but when I picked up returned cleaning a week later he told me they had to have a profit. He discounted a $33 charge by $5 after I protested. He said my inconvenience was like a cleaning machine breaking done. He did not take responsibility for his mistake. I will not go to cleaners again. Warning-if they make a mistake you may just be out of luck. read more

Great service and excellent pricing. The couple that own the cleaners are very friendly and customer service is impeccable. Hands down the tailoring is the best here and pricing is very reasonable. I've been going to Del Prado for years now and they definitely are the best in Hyde Park/South Side area. read more

I have used this cleaners for several months since I started going to The Space gym inside the Del Prado building. I love the results! Fast, efficient and not as expensive as Rainbow or the HP Cleaners in the shopping center. Faster is because the other cleaners must have too many customers to get things done quickly! The young lady who does the alterations is FANTASTIC! She does outstanding work that is FAR LESS EXPENSIVE than HP Cleaners (I've never used Rainbow for this). read more

Great cleaners. For reasonable prices they do excellent tailoring work along with pretty cheap prices for dry cleaning. I never had a problem with them removing inkspots(I'm a lawyer and I get my shirt cuffs dirty here and there) and having to send back to reclean. The couple who own the cleaners have been in business for a while and I never really had a complaint. read more

I haven't done dry cleaning yet but I can say hands down the lady owner does the best alteration in the area. If not the best I ever experienced. I always end up having to shorten and alter pants that I purchase. I went to del Prado for the first time and the lady not only altered 4 of my pants but she did an immaculate job! The price was very reasonable and service was great. read more