Amazing job , listens to customers and does wonders I recommend everyone coming they have altered…read moreseveral pants of mine and have never disappointed

Great experience with zipper repair. Will use again…read more Since the review needs 85 characters at least, I'm adding another sentence.

The previous owners were wonderful. This new team did a shoddy uneven job with a simple t-shirt hem.read more

on time and best service, polite staff 10/10. Recommend them to anyone in the area…read more I've been bringing my clothes to Vogue Cleaners for months now, and they never disappoint. The quality of their cleaning is top-notch everything comes back looking brand new and perfectly pressed. It's hard to find a place you can trust with your favorite pieces, but this is definitely it

After 11 years as a consistent, loyal customer who spent thousands of dollars at this cleaners, I…read moream DONE. Their prices have skyrocketed (fine, it's inflation), but their customer service has completely gone into the toilet. In the last few months alone, they have not delivered some or all of my cleaning on the (not expedited) schedule they promised. The last straw was this week. The attendant told me that my shirts were not ready. When I complained in frustration, she could care less. "It happens," she said, getting annoyed with my frustration rather than taking responsibility. After talking to the outside vendor who apparently actually cleans the clothes, she said that they not ready because they were doing me a "favor" because the shirts didn't get cleaned properly, so they were doing them again. When I asked her to explain what that meant, as I paid for shirts (like every other time), and what it means that they were doing me a favor, she said she could have just returned dirty shirts. What???? Appalling. Worse, when I asked for the contact information of the owners, she said I could call the main number but it wouldn't matter "because they're my in-laws." I tried to explain to her (as she seems on the younger side) that this was terrible customer service and that she should appreciate what it means to take care of a customer--e.g., figure out how to make it right, offer a discount, do something to show that you care about customer satisfaction. She flatly retorted, "we just don't give discounts." Well, it's not about the few bucks of the discount; it's that they just don't give a flip. I told her that maybe I should take my business elsewhere, and she replied arrogantly: "I think you should do that." There are plenty of dry cleaners in the area. I'll take her suggestion and our business elsewhere.

my Fiancé put pants in this particular cleaners 2 weeks ago... we have received so many run around…read moreexcuses that the pants were done just to get there and say they aren't, the lady is on vacation, etc on several occasions. Just for me to call again today and say they can't do them i asked why didn't anyone call and inform us and when was someone going to call because i just came to pick them up the same day you all said they were ready so im not understanding. The lady over the phone is confused and can't answer the question.. why say you can do it just to give a customer a run around and not call and keep wasting our time gas and energy to come out there.. the quality , the value , the communication was poor and highly recommend not to use this cleaners.

Adan is a master tailor! I needed a lace traditional Nigerian dress tailored for a wedding because…read moreit was a bit too tight and wouldn't close. I had no spare material and a tight deadline. I met with four tailors who said they could not make the alterations as the lace was too delicate and they didn't want it to tear with no spare material. I took the dress to Adan and he was able to do it with no problem. He was timely and it was a fair price. Adan is very friendly and kind as well. He's very skilled and I got the sense he really enjoys his work -- a great combination. Highly recommend his services!

Inconsistent hours wouldn't recommend. needing a dress expedited for a wedding and after talking…read morewith the guy he mentioned that i could come and pick it up in a couple of days. he tells me to come saturday to pick it up, and after traveling 50 minutes on CTA to come and pick it up I see this sign. Truly unfortunate as I was excited to find a go-to dry cleaners but I will not be returning as a customer.

Had a dress and dress shirt dry cleaned. Everything was ready the next day and looked good. Not too…read morepricey either.

Sara has helped us with several alterations, clothes dry cleaning and quilt dry cleaning. Every…read moreservice has been wonderful and we highly recommend Millennium Cleaners!!!

Fantastic service. Quick and easy measuring for taking in my tux. Great value too! I was an idiot…read moreand forgot to pick up my clothes the day before I was headed out of town, and they still generously came in (after they closed!) and let me pick it up. Obviously I don't expect this every time and they 100% didn't have to go out of their way to do this, but it was so kind and even when I offered extra compensation, they turned it down. 10/10 would recommend for amazing service and great price!

This place doesn't want business. The lady attending the front is always making excuses for why she…read morecan't fix this or that. For example, I dropped off a pillow that the zipper needed fixing and the guy said no problem, they'll fix it. And they did! When I came with another pillow (the same design, just its twin with the same problem), the lady said it was impossible to fix. When I said that she already fixed the twin pillow, that's when she finally accepted it. Now when I'm asking to her do some alterations on three shirts, she said she "wasn't professional enough" to accept them. She gives explanations like "too hard" or "too much work" and I'm left feeling like she just doesn't want my business. It's unfortunate since she is my neighborhood cleaners and tailor.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

I got my wedding dress altered by Iana and she did a wonderful job! She was nonjudgmental and I…read morereally felt like she cared about me feeling my best on my special day! When I needed to make a last minute adjustment to my corset she was extremely accommodating. Some seamstresses might make you feel bad about needing to change something but for a pro like Iana she made me feel like it was no big deal. I would recommend Davis for any Chicago bride looking for excellent work and a professional team.

They claim to have same day service...in by 9 out by 5. It's not true…read more I drove over there to have 6 shirts dry cleaned and was told it would take 2 days. Also, the shop is filthy.

Shirt came back with a big brown water stain on it, which was not there when it was sent in. Went…read moreback and showed it to them looking for resolution, but not angry, but walked out angry because of the attitude. The guy kept repeating how he couldn't trust what I was saying like it was a he said/she said between me and the actual company doing the cleaning. 1) Your business is the front facing establishment I am doing business with - this is your responsibility. 2) he sent it back for free, which I was fine with - why the attitude? He made me mad, but it was unnecessary given we had a next step. When I went back to get it, it was almost all out, and he said he would send it back again, but again, it was the attitude. "This is the last time I will send it back for free" like it was my fault it happened - and at that point I'd already made up my mind I wasn't coming back regardless because of how he treats his customers. My husband went to pick up the shirt (it was his) and it was actually all out, but they started telling him how the stain wasn't pointed out the first time and he said that's because it wasn't there when it was brought here. They argued with him saying it was red sauce (no, it wasn't) and then another guy from the back came out swearing at him telling him he was a scam artist. We had arrived at a pretty easy solution, but they upped the tension each time to really piss us off with their attitude. Just be more customer focused!!

I was looking for a cleaners in the south suburbs, and this one came up. I got a coat and two…read moredressed dry cleaned and alterations on 4 items. I paid $68 for the dry cleaning and over $80 for the alterations. I think the work was done nicely. I will say I thought the waist alterations would be different. They folded the cloth in and sewed it together. I thought they would be taking cloth out, but I have never had alterations done, so this was an assumption on my end. The work was done when they told me it would be, so I would recommend this place.

Excellent work very friendly and reasonable God quality …read more Professional work for alterations also has a shoe repair ******

It isn't clean but they offer free dryers and Music and the channel is on news in the evening for…read morepeople to watch as the wash and dry I wish they could hire somebody to clean during the day a lot of the smaller washers are broke I remember back in the day this was a very clean place not many people in this place I am here at night after 530 pm till 9 pm I live walking distance this is the closest for me

Washed my bedsheets here... The wash seemed to go well, but when I pulled them out of the dryer…read morethey smelled like urine. I tried to explain to the store worker but she pretended not to understand and started shooing me off saying "no refund! no refund!" They do not sanitize or deep clean their machines internally. However, they will go around and wipe the outside with a little wet wipe to appease the covid freaks making you think they're keeping things clean. Yet when you look inside the machines you see green and black mold growing and smell mildew... I should have taken that as a sign. Extremely overpriced. Total cost to wash sheets, pillowcases and a comforter: $22. Money that has now gone down the drain with no apology and no refund... I had to wash them all over again further away at a relative's house but the urine smell would not come out so I ended up having to throw my expensive sheets away. I just couldn't bare the smell. more money lost. I don't know whether the urine smell came from the washers or dryers, so I would not recommend this place altogether.