They ask what day you want the items back; but, if you don't look at the receipt you wouldn't know…read moreto pick up your items AFTER 5P.M.; which is ridiculous!!! Your pickup should be at the time the cleaners open; if you choose to go there. Plus, they charge more than some of the other cleaners in the area.

Finding your clothes when you're ready to pick them up not one item or 2 all that you bring.read more

I came here under dire circumstances of my washing machine malfunctioning. it was Sunday morning…read morearound 8:30. I had to learn by doing that the machines take laundry cards that need to be loaded. I asked the attendant (helpful and friendly)where to load the card and wash my hands. There is a sink in the back, probably for clothes but I rinsed my hands off so I could get something to eat. I did not use the bathroom, as I live not far away. The machines I used were fine, high tech even compared to what I use at home. The timer was very helpful to know when to take my clothes out. Drying is either free or .25 but you have to scan the card to show you used a washer. The tvs and music were present but not too domineering. Take headphones or a book if you plan to be there for 2 or more hours. There is a vending machine but also a Dunkin Donuts next door. Also a couple of other places to eat if you go in the afternoon and evening. The machines to buy detergent and softener are convenient. I don't know if the cost is good or not; I used 2 large washers but they have smaller ones for about $5 a wash (maybe).

This is the most relaxing Laundromat that I've visited. The soulful tunes have a definite…read moreattraction, that help pass the time. When you stop in, never forget to say hello to Kenny. He's always making sure your time spent there will be pleasant while providing great customer service. He's got the answers you need for selecting the proper machine and settings, for your personal items.

Visited the same location a number of years, ago. Took clothing in and asked the young lady how…read morelong they had the business because when I was previously there, the cleaner had a beautiful antique sofa where customers could sit. The young lady said, "no". They never had a sofa there. Upon remarking it must be under new management, the young lady remarked, "no" we've been here ten(10) years. She asked for my phone number and pulled up the matching information. This confirmed to me that this was indeed the one and the same cleaners that had the sofa. The young lady proceeded by viewing the items. Then she went to put the one suit in the gurney and dropped one of the items to the floor. She picked up and placed in the gurney. Then she got the second suit and repeated the same steps including dropping the skirt to the suit on the floor. First of all, the place did not look very clean and in spite of me bringing my clothes in so they could be cleaned, I did not care for the way she was handling my clothing. So, I stated ma'am, if you are going to drop my clothing all over the floor before I could complete what I was about to say, she grabbed all the clothing from the gurney; balled the clothing up and shoved it to me and stated, "then you can just leave"!!! In shock and taken back, I informed her I would pray for her because she had an extremely bad attitude. Also, I stated her actions are the very reason why some businesses do not succeed. I left the cleaner and took my clothing to the car and looked for a number to call the owner/manager to report the incident. Upon not seeing one, I went back to the store and asked the young lady several times who the owner/manager was and she did not respond. I asked what's your name and she continued to ignore me while looking down at her cell phone. I asked her again, ma'am what is your name. She continued to ignore me. I took a picture of her to identify who she was because she would not provide me with her name. Again, I stated her actions were uncalled for and she was acting like a bitch and left the cleaners. I'm not proud of the last remark I made to her. And, while I do regret my last statement to her, my being extremely frustrated by her actions was no reason for me to stoop to her level. I will never visit this cleaners, again while under the current ownership. When you go in closely look around and judge for yourself. Taken back...

The customer care coupled with the quality of service is bar none. Aside from my usual dry…read morecleaning, I've taken alterations projects that Kenwood Cleaners nailed head-on! Kenwood Cleaners will continue to receive my business.

Great customer service, reasonable price, and top tier cleaning service. I've been coming here for…read moreover 15 years.

Unfortunately this is my neighborhood laundromat. There is absolutely no customer service available…read morewhatsoever. The floors are dirty and many of the machines are broken. Usually when certain attendants work the facility is a mess. During my recent visit the older attendant was there. I did not think the attendant was tidying up the place. The bathroom was filthy which I did not dare to enter it. The floors were dirty throughout the laundromat. It is sad because during the week the laundromat does not look this filthy. By the way the dry cleaning part of the business was closed. None of the owners were present to see this disaster. On another note the large washers are $4.50, medium $3.50, and small washers $2.00. It usually costs $0.25 cents to dry your clothes for 8-10 minutes. Automatic change dispensers are available in the front of the laundromat. By the way this location is frequently visited by neighborhood solicitors. I wanted to post a review because the owners are letting this facility fall apart. Reviews rave about the great and clean service from the dry cleaners. However the reviews do discuss the laundromat and how lack of good clean customer service, is no longer present here.

This place is great! I've been dropping off my laundry here for a couple years, and they always do…read morean impressive job. It's super affordable at just $1.35 per pound, and my order is always completed the same day

Loved the modern washers & dryers. Very clean and affordable. Thank you for being apart of the…read morecommunity.

Living in Bronzeville, I was on the hunt for a tailor nearby to avoid the trip to Oak Park. After…read morenoticing several people heading into this shop, I decided to give it a try. I'm glad I did! The cleaning service was excellent, and the tailoring was top-notch. The only reason I'm rating it a 4 instead of a 5 is that the prices are a bit higher than what I usually pay. However, the quality of service makes it worth considering for your tailoring and cleaning needs.

Always friendly owners. Trended to dry clean shirts that could be washed so you have to be…read morespecific. Good Service though makes it worthwhile to use.

My go-to laundromat! It's well-kept and pretty clean most of the time, plus the staff is super…read morenice. I usually use the drop-off service, and the turnaround time is quick, which I really appreciate. The only downside is that it's getting more popular, so it's not the hidden gem it used to be. I also like that they have a rewards system and a laundry card that works with cash, debit/credit cards, digital wallets, and even EBT now--super convenient. The hours are flexible too, which makes it easy to fit into my schedule.

I would recommend this place very clean nice staff and small but nice clean bathrooms and snack…read moremachines that work I am returning to this laundromat if you like a and the airconditioner works too very cool inside

Had a nice experience today - dropped some laundry off for a family member and was grateful to be…read morehelped by a staff member - Lulu. She was extremely kind and overall just helpful. She was able to get me in/out, the price was fair and judging by the other reviews I've seen - I have no doubt the clothes will be in great shape when I go to pick them up. Thanks Lulu for the great help today!

The store is redone and is gorgeous with a great staff and if the drop off service is excellent…read morewithout charging extra for softener and bleach. Five stars

NEVER AGAIN. If I could give zero stars I would. I had a major photoshoot and brought in the…read moreclothing for the shoot in preparation. They lost my clothing, blamed me for it, and yelled at me when I kindly, gently, and politely tried to talk to them about it. They asked me to come into the location and talk about it in person but did the same thing. This all happened a day before the shoot and I ended up having to forego an entire outfit as a result.

Best place for alterations!! I've continued to go to get things altered, especially my suit pants…read morecause this girl is a shorty. Lol. The work and quality is great and I never leave disappointed. Great service indeed and the owner is super sweet!