Popped into the salon needing a manicure. So glad I chose this place! My cat eye color is perfect…read more Great customer service! Highly recommend! Ample parking and chill vibes

it's been 2 days and I still can't get the acrylic nor gel polish off my…read moreskin this is not acceptable

Mari is a true professional! She always provides quality services and products with smile. I can't…read moresay enough about her creativity, knowledge, and customer service.

From the owner: nails by mary at The Salon of Poopler, we dedicate ourselves to offering top-quality nail…read moreservices. We use first-class products and professional techniques to ensure that each visit is an exceptional experience. Come and discover the difference in each detail!

If you're getting a pedicure, ask for Tony! He did a wonderful job! I got a mani and pedi from here…read moreand it ran about $120 ish for both. A little pricey but I got a deluxe pedicure and it was worth it!

The services here are wonderful. Great selection, lots of colors and styles to choose from. The…read moreladies here took great care of me. Red mani and pedi looks superb! The vibe here is lovely, great music, calm atmosphere, great timing and special care.

Best nail place ever. Followed them out when they moved from downtown to pooler and will always…read moremake the drive because they are fun and do an amazing job! Evonn is the best and Juel and David and well everyone there is great! Highly recommend them!

The Salon is Always clean & customer service is 10/10! I followed the owners from another salon…read morethat they previously owned and operated! I love the drive and energy that Nancy and Chris bring to the nail spa experience! I would definitely recommend their nail spa! I drive out of my way to get this nail spa experience!!

I made sure to make an appointment ahead of time before coming because I heard how busy this nail…read moresalon can get! I made pedicure appointments and nail appointments for my mom and I. We were told to check in and pick out our color. They have many color options to choose from and have a designated area where you can choose a color. We got our nails done first and pedicures done afterwards. I loved how my nails came out! My nail technician was kind and did a great job! This place is big and has many pedicure chairs and nail stations. The bathrooms are clean as well. I do suggest making an appointment before coming because this place stays busy!

My mother and I have been coming here for years and have never left unsatisfied. Jade and her…read morefamily are super sweet and very professional. Jade's work is always gorgeous. I highly recommend coming here! I wouldn't go anywhere else.

NOOOO STARSSSSSS‼ The service was HORRIBLE and…read moreUNPROFESSIONAL! My guy half did my pedicure and left old polish on my toes but still applied the overlay. He cut my foot and still kept going, filed my toes down too much and the shape was ugly. My daughter showed them a picture of what she wanted it what they did was hideous. The owner got upset because my daughter and I hated the nails and decided to cut them off without trying to fix them then called her husband to confront myself and my child, he had a knife in his pocket came storming through the door, we feared for our lives. I called the police (which was no help because he knew them) they were outside giving fist bumps. oh yeah I called my husband up there as well because no man should EVER feel comfortable enough with speaking to a woman that's not his significant other in that manner . I was discriminated against and customer service was awful and was in an host environment. I WILL NEVER GO THERE EVER AGAIN!

I have been going here for many years. They have always been nothing but nice to me. Michael does…read moremy nails, and he has always done a good job. They always greet me by my name and ask how I am doing. I would definitely recommend them.

Driving home to Fort Lauderdale, Florida, my 11-year-old daughter and I stopped in for a…read moremanicure/pedicure. Sort of a pit stop after driving several hours from Hendersonville, North Carolina. I needed a break from driving and this diversion is not inconsistent with my frequent hygiene habits. No problems or complaints and hardly a wait in this packed nail salon. Friendly staff and clean establishment. Prices were on par with what I'm used to paying for similar service in South Florida. Parking is tight in this busy shopping center. Nail cutter and related tools were taken from a sterile package. My daughter was happy with her mani/pedi and even picked a nice color. No issues for me as well. After all, I'm a guy and probably a bit easier to please on these professional services. William E. Lewis, Jr. Fort Lauderdale, Florida.

I went and everyone was nice and the service was great. I got them done 2 weeks ago and the polish…read morecame off and then i realized my toes. They have completely disconnected from my nail bed half way down my toe and turned yellow. This has never happened to my toes and this was my first time going here. I dont know if it wasnt sanitary or how they do their services but this happened to me and my sister who went with me!

Leaving this review for my mom! She went in to get her natural nails polished white, no acrylic, no…read moreSNS just gel on her natural nails, this is how they serviced her and when she spoke up they told her that's how white polish looks and they did not correct the issues. This looks a complete mess

They are just incredible. My wife and I go there for both Pedicures and Manicures. We've never…read morehad an issue and the atmosphere is always pleasant as are the owners. We highly recommend this place if you amazing service and quality work.

Enjoy ourselves at the nail salon getting and my feet massaged and rubbed was so much relaxing and…read morethe service was amazing and very friendly and I highly recommend the nail salon

1 Star - Dangerous Negligence & Lack of Care My Background:…read moreI'm an internationally recognized spa industry trainer/consultant who trains spa owners worldwide. Former spa owner (15 years), published author of "Customer Service Is Not Rocket Science," and luxury travel specialist evaluating spas globally for high-end retreat guests. I literally train the industry on exceptional spa service. In all my years visiting/training spas worldwide, I have NEVER experienced this level of negligence or injury. What Happened: During my massage, I experienced a significant injury when the therapist inappropriately pulled my neck in an improper range of motion. Pain was immediate and severe. Most Alarming: Left Alone While Injured I was left on the table briefly paralyzed and unable to move. I stated this TWICE--that I could not move and was in severe pain. The owner never came to check on me. The therapist kept insisting I get ready for my next service. I struggled alone to get up, get dressed, and walk out in excruciating pain. When I reached the lobby barely able to move, the owner sat with arms crossed, showing no concern. She didn't introduce herself, didn't stand to address me, and treated the situation with complete indifference. Blame-Shifting Instead of Accountability Both therapist and owner repeatedly implied the injury was my fault--a pre-existing condition--despite: Never experienced this injury before Felt the exact moment of improper technique Intake paperwork noted no prior neck injuries This was clearly negligence, not pre-existing Complete Lack of Accountability After Injury: No accountability - Owner treated me like I was taking advantage, not as an injured paying customer Broken promises - Agreements to issue refund check were never honored No empathy - I incurred $500+ in medical expenses (doctor visits, co-pays, treatments, travel), owner showed zero concern Refund mishandling - After agreeing to issue check (my card was cancelled due to fraud alert from unknown charge from this spa), owner issued refund to cancelled card anyway without informing me Boundary violations - After requesting all communication via mail, owner disregarded this professional boundary Industry Expert Perspective: This Is Dangerous As someone who trains spa owners worldwide on safety protocols and duty of care: this establishment presents a serious safety risk. In my training programs, I teach what to do when clients are injured: Immediately check on them Offer assistance Show concern and empathy Take full responsibility Follow up to ensure wellbeing This spa did NONE of these things appropriately or timely. Instead, they left me alone, showed indifference, and blamed me for their employee's negligence. This spa would never qualify for my curated collective and represents everything I teach spa owners NOT to do. Awards Don't Equal Quality Service This spa has been voted "Best Day Spa in Pooler" multiple times, yet other reviews cite consistent customer service failures. As someone who trains spa owners on truly award-winning service: awards mean nothing without the fundamentals--safety, accountability, communication, and genuine care. Real excellence is how you treat people when something goes wrong. The One Bright Spot The only person who demonstrated professionalism and genuine customer service was front desk staff member Becky. She kept her word, followed through, and treated me with respect. She's the only reason this isn't zero stars. Bottom Line I attempted to resolve this privately with integrity. I'm a woman of faith who prayed about this situation and hoped to resolve it as fellow believers and businesswomen (I'd even patronized the owner's faith-based coffee shop). Unfortunately, I've been consistently disregarded, invalidated, and treated as an afterthought. I cannot recommend this spa. If something goes wrong--and based on other reviews, this isn't isolated--you'll be on your own. As someone who visits spas worldwide and trains the industry on excellence, there are far better options that value clients, prioritize safety, and understand basic customer service. As someone who has trained countless spa professionals worldwide and created industry standards: this is not just poor service--it's a dangerous failure of the most basic duty of care. Please be cautious if you choose to visit this establishment.

I took my wife here for a couples massage for her birthday. She has been to many spas before, so…read moreshe had a good sense of what to expect. The front office staff were very friendly and welcoming, which we appreciated. However, the actual massage experience was somewhat underwhelming for both of us. In fact, certain areas felt more aggravated afterward rather than relaxed. My wife also mentioned that at most spas, there's usually a space to sit and unwind after your session, but here we felt like we had to remain in the lobby just to drink water, which took away from the overall experience. During my massage, something was placed over my eyes that I initially thought was a towel, but later found it was I believe was the cover of the head rest. My wife did not have anything placed over her eyes, so the experience seemed inconsistent. I did leave a tip, but overall, we're unsure if we would return. Seemed a bit overpriced for what we received