I have gotten lash lifts pretty regularly (every 8 weeks) for a couple of years now, but after moving and having to find a new salon in Illinois, I was pretty nervous. I had to schedule an appointment at the Glenview location after my original appointment with another one was cancelled, and I think it was fate. Claudette did my lash lift to perfection! Seriously, this was my favorite lash lift service I've ever had, and I've had a lot. My favorite thing about the Glenview location is their abundance of parking. My local Deka Lash has street parking, so I always have to plan additional time to get to my appointment on time--you definitely don't have to worry about that here. Their space is very clean and relaxing. I was offered a blanket and I'm going to be honest I think I might have dozed off at some point during my appointment because I was so comfortable. Their pricing is fair ($84.99 for a base lash lift) and payment is a breeze since they keep your credit card on file to hold appointments. Highly recommend :) read more

I got a fresh set of lash extensions put on yesterday. EVERY SINGLE ONE FELL OFF WITHIN AN HOUR OF GETTING HOME! I've had extensions dozens of times and this has never happened to me. It's almost like no glue was used. I called immediately this morning because I was the last apt of the day yesterday. They refused to let the girl who worked on me fix them because she had graduated from the training program. They would only give me an apt a week from now with a new trainee. I declined. What a waste of 2 hours. read more

Deka Lash - Glenview - all the lashes in my bathroom sink 1 hour after getting home. - Eyelash Service Near Me - Glenview, Illinois

I was going elsewhere for lashes, and wasn't super happy. I called the Glenview location to ask a few questions, and they were super nice! I got booked with Linda, and she's amazing! My retention is great, the lashes they use are much better quality, and their subscription is pricey, but worth it (and really not more expensive than anywhere else-it just seems like a lot!). Their communication on appointments makes it super easy. I highly recommend this location! read more

Deka Lash - Glenview - True Volume and so happy! - Eyelash Service Near Me - Glenview, Illinois

This place has HORRIBLE customer service!!!! I loved the concept of a membership with regular fills, but this place is so RUDE!! I went for my initial set, was not really happy with the final look and wanted to come in for a consultation at a different location, closer to my home. The first person I spoke to was very helpful and scheduled me for the Glenview location I requested. Then I got a message that they had to cancel it. When I called to reschedule, they scheduled me at 2 different locations, the original place and Glenview, both for the same date and time. When I realized they double-booked me, I canceled the one at the far location. I was then called and was told if I needed any "fix" done I was going to have to go back to the original location. The woman on the phone clearly didn't want me coming to the Glenview location and I'm sure that's why they canceled my original consultation. I just wanted to have someone look at them, and maybe add one or two lashes where there were missing spots, which I would gladly have paid for!! They clearly don't want my business at the Glenview location and I was fully excited to get the membership and get regular services. I just wanted a consultation to discuss the lashes I had BEFORE I signed up. This was the strangest customer service experience I have ever had. For a company to NOT WANT new business is so bizarre. I asked them to have a manager call me so we will see if they ever actually do... read more

Absolutely horrible experience!!! They knew that they were having trouble with the glue being used and continued to use it, knowing the lashes would not last! Lucky if you get 3 days out of them. Cannot ever get a hold of someone working there, terrible customer service as a company. Avoid completely!!!! read more

This is the worst place!! I got my lashes done for the very first time in my life and honestly if I went to the dollar store and bought fake lashes they would look better. Their website says that if you're not happy with the way the lashes look you can either get a removal and a refund, or they can try to fix them. I was just told that I got what I paid for and I can book a 30 minute session to take the lashes off and pay 30$. Customer service - 0 Lash Service - 0 read more

This place has great customer service, and I think that's very important. Even if a place like this had the best product but rude people, this wouldn't constitute five stars. I've been here several times now, but I'm pretty new still. After the first time, I came back for a fix, and they happily obliged me, no questions asked. They were really nice, which made me want to come back. I did for a refill, and they were amazing to me, and I liked the result. First impression: The place always smells really good and is generally really neat and clean. It's very professional! Those people who left bad reviews probably shouldn't get lashes. The experience depends on the person--maybe a person's lashes can't hold onto fake ones, maybe their eyes are too sensitive. Maybe their eyes are too watery. That is often times a factor! Maybe the person is a constant eye-toucher and doesn't realize it, and then subsequently blames the girl for the service. Maybe the person is just damn picky and nothing will ever satisfy them. There are a lot of rude customers out there. There are a lot of people out there, in general, who aren't ever satisfied by anything. I think that comes from internal problems that have nothing to do with others but the customer themselves. A person can ruin their own experience of anything! Ultimately, I think that if you follow their directions, ALL of them, especially upkeep of lashes, you will have a great experience. I've had several compliments on my lashes this week, including the nurse who gave me a medical procedure (not cosmetic). I was knocking out from anesthesia but it was cool to hear it! read more

Deka Lash - Glenview - With natural makeup. Two days after. Pretty damn good. - Eyelash Service Near Me - Glenview, Illinois

Was greeted at the front desk by Fay and she was the one who did my lashes as well. She was very welcoming. She explained everything to me since it was my first time getting my lashes done. Asked me if I wanted a more natural or drastic look and asked me what style lashes I wanted. It was kind of overwhelming since I didn't know what to choose but she recommended what would look good on my lashes and so I went with the classic glamour 2-3 curl lash look. Fay was very gentle and nice. Whenever I had discomfort she would ask if I was ok and not to be shy to tell her. The whole process was quicker than I thought, maybe around an hour and 15min. I'm sure I fell asleep a few times since it was so relaxing and I was laying down for a long time. When I opened my eyes, the lashes definitely were longer and more curled. It was like I had fuller curled lashes without mascara. I'm so used to my short lashes, it was a little shocking to see these extensions on me. I'm sure I will get used to them in a few days. I would recommend this place to anyone who wants to get lash extensions for a refill or for their first time. I got a Groupon deal for this place and it was overall a good experience. Let's just see how well my lashes hold up and last for. read more

They could not offer a one time courtesy credit to my membership points that have been expired FOR ONE DAY. They clearly don't know how to take care of customers that have been loyal to the franchise. Never returning to Deka Lash. Really unfortunate as I genuinely liked and wanted to continue to support them. I was told by the customer service rep Nicole that Betty Anne, this location's owner, is the one who rejected my request, again my points only expired yesterday. I will no longer be recommending DL to friends. read more

The Deka Lash corporation is very corrupt and have poor customer service. there is no way to contact a location directly for any reason including regarding appointments. They give a very hard time to customers for using their own accumulated funds for membership and their membership plan is a scam and a gimmick. I lost more than $350 because of this scam. when I called corporate each time they lied to me and told me a different story and I never got to use the services worth what I paid or a refund for my amount. stay away from this brand, those Lashes are not worth the headache. read more

I always had my lash extensions for so many time. I knew how to take care of them by not get them wet at least 48 hour. I bough deka lash on Groupon to go to Cherry creek in Denver. My lash start to fall since the first day and continuing to fall everyday, with on three days all my lash extensions all gone!! Three days what a joke!!! Save your money don't be cheap like me I spent 75 dollar on the classic full set (save 25 dollar from Groupon deal) not again my friend with this piece of crap read more

Linda is AMAZING! She thoroughly explained how my lashes would be applied and made sure I was comfortable throughout the application. We carefully reviewed my options before beginning to ensure that would be pleased with the results. I've been receiving compliments all day! read more

Ashley is amazing. I love my lashes and will be back again! Safe Covid protocols, professional and friendly.

Worst artist ever!! I went here on 1/2/19 and wanted a natural look which means short on the ends and long in the middle.. she gave me a cat eye and both of my eyelashes have fallen more than 80% that means I only have 20% percent left on my eyelashes! Ans thjs is only the 2nd day! I will never go to this shop ever again! It hurts my eyes when the artist is putting it on cuz she kept on pulling my real ones cuz she said she put it wrong!! And on my left eye middle part of my own eyelashes has GONE!! As you can see this is my third day and most of my middle lashes (including my own) has gone! I need to put on eyeliner to hide the bald spot!! Worst decision of my life! read more

Trying to reschedule an appointment is ridiculous. You have to do a chat thing instead - which takes so much time! of calling and their online booking will only let you cancel your appointment - not reschedule it yourself. And if you cancel you have to pay the full amount. other than that they do good work. read more

I book my appointment today 06/02/2022 at 5:30pm and they cancelled my appointment as Latay my lash artist will not be available today. They asked me if I can come at 3:30pm and I'm not available and they want me to adjust on their time. I don't understand.. Opening a 5:30pm availability on their website then the next day they will cancel. What a bad service you can provide. That is not how you treat your customers. Reading reviews from other customers made me realized that I was saved from a terror service. read more

I went and got my lashes done here for the first time and everything was fine for the first week and a half but, I brushed them this morning and a huge chunk that was all glued together fell out and took a ton of my natural lashes along with it. I scheduled an appointment to get it fixed because it was very noticeable (has never happened to me before with my other lash place) and they wanted to charge me $90 just to get that one portion fixed even though the condition of my extensions doesn't qualify for a full refill. So unsatisfied with this service, will not be coming back, and they even charged $20 to cancel my appointment. read more

Deka Lash - Glenview - An example of just how large the chunk of eyelashes that fell out all at once was. (they wanted to charge me $90 to fix) - Eyelash Service Near Me - Glenview, Illinois

Three days after I went in to get my lashes done the started to fall out and twist around. I had to go to another salon and have them removed and put back on. Kylie is the one who did my lashed and stated that she was not that experienced and they left her alone all week by herself to work on clients because she said everyone was on vacation. They need to supervise their staff until they can do a professional job. Just because she is licensed does not mean she is good. When she was trying to remove the lashes she mess-up she grabbed ahold of my top lid and pinched down on the tool while she was trying to removed her mistake and it really hurt. The place I went to is Gorgeous Lash in Des Plaines she is professional she know exactly what she is doing. Give Yura a call you won't be disappointed! read more

I decided to try Deka Lash after my favorite stylist moved to another state at another lash salon in town. I called and spoke with a very friendly and efficient staff person from Deka Lash who got me an appt. on the same day as my call. I showed up for my appt. with Oksana who truly listened to what my expectations were and exceeded them in terms of her skill level, kind personality and excellent customer service. She won me over. Done. I want to be exclusive with Deka Lash, ladies! You need to try this place. I already have my next appt. scheduled. Go get those sexy beautiful lashes you've always wanted. You deserve it. Thank you Deka Lash for exceeding my expectations and thank you, Oksana! You're a pro!! read more

They are the worst place, they canceled my appointment without notice, then charged me 92.50 dollars after I showed up, with no services rendered. read more

I LOVE LOVE LOVE my lashes!!! This is my first time going to Deka, the salon is very nice, super clean, great music and conveniently located. My stylist Maryann was fast, very knowledgeable about lashes ,clean , professional and gentle, I actually feel asleep. I have already told my friends about her :) Great experience- read more

MaryAnn from the Glenview location is my lash artist. She is great! MaryAnn is very kind, knowledgeable, quick and through with putting the lashes on. My lashes have lasted for a very long time and look great! MaryAnn is awesome. I recommend her 100%! read more

Deka Lash is wonderful! Decided to try a new place & came across Deka Lash. I'm an experienced eyelash customer so I had some expectations but Deka Lash exceeded them all! Their salon is beautiful with comfortable chairs that come with blankets if you get cold! My tech Jessica was absolutely knowledgeable & professional.. keeping what I wanted for my lashes in mind & making sure I was comfortable throughout the entire process. She was GREAT! I asked for a full volume set. Definitely satisfied!! not with just the look but they seem to be lighter than previous lashes I've tried in the past.. not so heavy on my eyes. I purchased their cleanser & their brushes.. of course Jessica explained how to use them efficiently. They offer other products as well. My lashes are amazing. Thank you Jessica and Deka Lash! read more

Deka Lash - Glenview - Eyelash Service Near Me - Glenview, Illinois

This place is a joke and now I see why there are so many bad reviews. When I got my full set of lashes done, they were pretty good so I decided to go back and get a fill. Keep in mind a fill is still pricey. Within a week of getting them filled, more than half of my lashes had fallen off and there were big gaps between my lashes. I've had my lashes done at other places before and they always last at least 2 weeks but typically it'll be 3 weeks before I start seeing big gaps in my lashes. I decided to call them to see if i could get them fixed because I did not pay $100 to have my lashes last me a week. The lady that I spoke to told me that I would just have to get another fill because they won't fix them if it's more than 5 days past the initial fill. My only advice is don't go here unless you want to pay a ridiculous amount of money to only have your lashes last for a week. read more

Absolutely thrilled with my experience at Deka Lash. From the moment I booked my appointment, it was clear that they really are a "customer first" business. Their consistent and comforting attention paid to the customer makes you feel at home the entire time! I was confident in the abilities of my stylist Sam and the leadership of the owner, Bette Anne from the moment we walked in. I would recommend Deka Lash to anyone looking for a little self confidence, an easy way to look polished without wearing makeup, or just a relaxing way to spend a little time on yourself. This is the place to go. read more

Tabatha did an amazing job on my lashes. This was my first time getting lash extensions. Tabatha was knowledgeable and professional and took time to answer all my questions. The atmosphere was beautiful, quiet, and relaxing. Everything was clean and cozy with the added touch of a warm blanket to use while lashes are applied. I LOVE the end result and I'm getting so many compliments already! No more long mornings fighting with my mascara wand! Thanks Tabatha. See you soon! read more

Deka Lash - Glenview - No makeup needed! Lashes for days! - Eyelash Service Near Me - Glenview, Illinois

This place is fantastic! The owners Bette Anne and Tim are fantastic and their staff is super friendly, knowledgeable and fun. The atmosphere here is inviting and upbeat. I highly recommend! read more

Deka Lash - Glenview - Eyelash Service Near Me - Glenview, Illinois

I love the ladies but was confused about the prices of membership, and they expect refills monthly, my eyelashes were looking super sparce after 3 weeks, the glue that they use must be weak, eyelash glues are supposed to last up to 8 weeks or the life of the eyelash, even after a fill I'm not that impressed and when the lashes fall out I barely notice any of them having an eyelash attached to them, and one fell out in a chunk with several lashes attached, I'm wondering why they mist water while applying the lashes, that has to weaken the glue, and I'm not one who uses the makeup b4 the told 48 hours I avoided any contact with makeup or makeup removers on my lashes read more

Had a Groupon and decided to try DekaLash while visiting in Illinois. Very happy I did! Love my eyelashes. I was with Tabatha C. and she was awesome. Super nice and took her time to make sure my lashes looked great. They are the perfect length and style for me. Salon is very professional and I loved the setup, nice and relaxing. Will definitely go again when I'm back in Illinois. read more

Deka Lash - Glenview - Eyelash Service Near Me - Glenview, Illinois

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Bad experience My eyelashes lasted one week on the one eye and the other had a couple left. I stopped by to get some help. The response was pay $180 for a new set. read more

Do not go to this salon for eye lashes. I specifically told the girl I did not want to look like a drag queen. When the 2 hour process was over I was alarmed at the length of my lashes. They were so fake looking that I went back the next day to have them corrected. The girl could not cut them so she had to indivdually remove them. In doing so she ended up breaking my natural lashes leaving me with stubs. The manager was not in so I called at least 1/2 a dozen times. She never returned my calls, that was 3 weeks ago. Oh and BTW they wanted to charge me $30.00 for the removal! read more

I was a model at this location 5 days later lost half off the lashes. Called to get them fixed since they guarantee 7 days no charge and was told they won't do it since I was a model and they don't care if they fall out. So you need a model to work on and then do not stand behind your work? What a great service! Do not go here. read more

More than half the eyelashes in one eye fell out within five days. To their credit, they did do a refill for me for free but the technician made me feel like it was my fault that they fell out even though I purchased all the products she recommended and followed her instructions. Also, the hybrid is supposed to be a combination of single and multiple lashes but I only saw multiple lashes. Definitely won't be going back there. read more

The worst. All the good technicians have left. Seems like every other technician is in the learning stage. As soon as they get decent they leave. It is a waste of time and money. My lashes always fell out within a week. Somehow it was always my fault or a bad glue batch. Although with my new lash place they last for a month plus. And don't think about cancelling!!! While every other service is online, you have to jump thru hoops to cancel. YOU LOSE WHATEVER MONEY YOU MIGHT HAVE ALREADY PAID AND MUST WRITE THEM. I tried to make it work for a long time because they are so close to where I live but have wasted lots of time and money. I forfeited whatever I had banked with them and cancelled via email only to find out they didn't cancel my account promptly. read more

Ok this was really bad. I told them my birthday was in a week and my Eyelashes fell out ALMOST ENTIRELY after 3 days... when I got it the car immediately after I got them done, I blinked and at least 10 clumps of lashes fell out...they skimp you on glue, I see this has been reported in the reviews since 2018 so they clearly know what they are doing, I don't recommend. Go to amazing lash or Michigan lash, ESPECIALLY if it's for ur birthday bc deka lash don't care read more

I decided to try out Deka Lash as my first experience with eye lash extensions. I bought a groupon as I didn't want to pay more for something I wouldn't enjoyed. Safe to say.. I enjoyed very much despite of the time it takes. Patryce, the lash artist who worked on my lashes was absolutely fantastic. She made me feel welcomed and she made pass time so fast with her great stories. I will be back for sure, as this time I went for a more subtle look, and I would like to try the next level on the lash extensions. Thank Patryce , this was truly a great experience. read more

I really like this place. I've been here two times and Ireen did my lashes. She is AMAZING, she did a really good job, and I highly recommend her. She is sweet and very kind, and most important thing is that she doesn't damage you natural lashes. read more

Deka Lash - Glenview - Eyelash Service Near Me - Glenview, Illinois

I got my lashes done by Ireen and she did an amazing job! I got so many compliments on how natural and full my lashes looked. She is also so sweet! I will definitely be going back to her. read more

Deka Lash - Glenview - Eyelash Service Near Me - Glenview, Illinois

This review is for Ireen Uiagalelei . She's amazing and very gentle ! Made my whole experience smooth and amazing . Very knowledgeable about what she's doing & very thorough as well! Deka Lash is lucky to have such a committed employee that makes sure clients are comfortable and looking beautiful at the end of it all! read more

I was offered to give the Glenview location another chance by Manager Samantha Morici because I did not have a good experience with my first appointment - my lash extensions came off during the first week. When I asked Samantha how I would go about with scheduling another appointment, she said to email her and she would schedule it. When I emailed her about 2 months later to schedule my appointment, her response was... Typically we don't extend our satisfactory guarantee past 7 days. Since it has been several months since your last service, what I can do is offer you to come in for a full set at the Groupon rate. Please let me know is this would work for you. Thank you. Samantha Studio Manager Deka Lash Glenview I emailed Samantha back reminding her that she never informed me that I had 7 days to schedule my appointment as well as it was not several months but 2 months. She never responded. Obviously her offer was not genuine and Deka Lash does not value satisfied clients and good customer service! read more