Excellent customer service, clean, and reasonable prices. I got the true express with a groupon and Im happy with them. There's not a description on the website, but FYI they're fans of 3-6. They still come out looking relatively natural. Mine came out longer and more curled than what I wanted, but they still look great! I'm happy with the results. Whole process was about an hour and a half. Autumn was polite and helpful, and very gentle. I think the owner, Karen, came over to check on her work halfway through and after they were done. She also answered all my questions and helped us finish the transaction. I also really liked their iPad checkout and service system. It's a small thing but made things so much more efficient. I don't agree with what another user said about upselling. I didn't feel pressured or upsold, but I did end up using my Groupon to sign up for a membership because it was cheaper than a fill. Try this salon. I had a great experience and will be going back regularly! read more

Deka Lash VA-Hilltop at Ft Belvoir - True express lashes day 2, no shedding. - Eyelash Service Near Me - Alexandria, Virginia

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First time laminating and I'm not impressed. Won't be laminating my brows again. They looked and still look awful. The whole thing felt very rushed too. read more

This location is clean, and has a lovely aesthetic. It is perfect for a bachelorette party spa day. I am looking for a reliable lash technician nearby. My lashes started falling out the same day they were done. I was scheduled for a replacement later that week and this time the lashes lasted 2 days. I have been getting my lashes done for years. I know how to maintain lashes. I really wish this worked out because the location is perfect for me. read more

I was coming to this location for several years now because of the location and easy parking... and I have had great lash artists however I have noticed over the years the good last artists leave!!! (Hmmm why?)... still kept going because of location Recently tho I was scheduled for a weekend appointment and my lash artist relocated.. and instead of honoring my weekend appointment or helping to reschedule for a weekend "they" (because this was a conversation done all through text with me not able to call and talk to a person) kept trying to reschedule me for a week day. And the text message conversation spanned over the full day because "they" weren't responsive to my replies.... Needless to say I will not be going back to this location which is such a bummer, read more

So eventually, they offered me services with another lash tech. She did much better in the lashes look great.

I had mine done on Friday 19th and within 4 days the right eyes started coming off and within a week a lot of the lashes where already off - I emailed 2 times didn't get any respond and 10 days all my lashes were off - I finally called and they told me they can do another appointment for me and have more experienced lash tech but I have to pay $190 ‍ I paid $180 first time and she basically said ok well sorry you had that experience I can book another one for you for this price - No thank you why would I come back to you ?? If I had to pay the more price ? Apparently the lady who did my lash wasn't experienced enough. ? Just wow - But my lashes looked pretty for 3 days I guess . read more

I've been to this location before and had a pretty good experience. The lashes looked great and I had a good amount left at the refill. I just recently visited to get the TrueXpress lashes, I followed the after care instructions (48 hours for shower, cleaning lashes, etc), and still my left eye has literally two clusters left and it's been less than a week. It's very disappointing for the cost since it didn't last long at all. Now I look crazy because one eye has a good amount of lashes left and the other is essential bare. I'm just going to have get the remaining lashes removed. I was considering getting a membership before but it's definitely not worth it. read more

Evelyn does such a good job, I walk out looking great and the retention is so good. If you didn't have a great experience the first time I highly recommend you book with her! Also anytime I was less than 100% happy they always offered to have me come in for a free touch up or correction- no questions asked. read more

The lashes began to fall out almost immediately. Today, the third day I have gaps where the lashes have fallen out on my right eye. The same thing happened to my daughter. Her lashes fell out so bad she had to remove the ones she could without doing damage to her own lashes. When she called customer service she was told she could come back in but they were unsure if she would be charged. She also had to insist on a different stylist! Definitely would not recommend this company. Thank goodness I had my lashes done during their Veteran's Day 50% off special! Kinda ironic! Seems like only 50% of my lashes are still hanging on! LOL! I will say my stylist was very friendly. UPDATE! My daughter & I lashes were redone Thursday, 11/14/19, by Porsha! She did a great! We were not charged. I will say, they do have GREAT customer service at this location! read more

This was a terrible experience. This was my first time getting eyelashes done. I thought I would try Deka Lash as they are a well-known company. I got my lashes done on a Tuesday it took two hours. That same day I came home and the lashes were falling out two or three at a time!! On the same day! I texted the company and told them that this was happening and they told me the soonest they can get me in to fix was a Thursday which I could not do. My issue was that it did not need to be fixed, they needed to be redone. They said they would fix the missing eyelashes or remove them. At a cost to remove them. The next day -Wednesday... MORE came out. Was done. Couldn't risk going back. I cut my losses read more

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my favorite spot to get my eyelashes done! Scheduling appointments is a breeze and Evelyn does an amazing job with my lashes everytime! I'm super picky about how I like my lashes, but I love them every time. Prior to coming to see Evelyn I had gone to see 4 other eye lash techs but was not satisfied with their work, Evelyn is the best. Also they have an amazing playlist . read more

I got a lash lift by Zee, which was a waste of time and money. Long story short, my lashes looked a mess after she was done. There was a slight lift, but my lashes had indentions (instead of a curl) and were going in all different directions. When I expressed dissatisfaction with the service, Zee made excuses about the company not having the right size rods for my lashes. I questioned why she would perform the service if she could see beforehand that the rods were too big. She gave many other excuses when I showed her photos of my lashes previously lifted and came out better with the proper rod size. Basically, all her excuses were targeted towards me not having the "right" type of lashes, as opposed to her poor service and inadequate materials. read more

Got a full set of TrueXpress lashes with Jada today. Wouldn't hesitate to recommend her - she was very professional and explained everything to me as she was doing it. Check her out! read more

Shuggi is my lash artist. I have been coming for several months as my eyelashes grow back in. I lost them in chemo. when I first came Shuggi patiently worked with the tiny bit of lashes I did have. It took almost twice as long to complete but she was determined I was leaving with lashes. She is so gentle I usually nod off during my fills. I would recommend the hilltop location. It's clean and cute and everyone here are super sweet. read more

This place is amazing! Super clean, the staff is so friendly, AND my lashes look perfect!!! The method they use seems to be quicker then other places I have tried, but with superior results! I'll be back! So in LOVE with my lashes!!!! read more

I needed some lashes done for my holiday party last minute. Maya was able to take me, short notice and all. I told her what I wanted and she did it! It took about an hour and half and I fell asleep. Woke up to beautiful, full lashes.. she even put some color lashes in to spice it up.. Thanks Maya!!! read more

I was staying in the area for the summer of 2019. I was a little bit nervous about getting my eye-lashes done, since I've had bad experiences in the past. So much so, that I just buy the artificial lashes and use them as needed. However, I am spending my winters in Cancun and needed a more permanent look. Crystal came to my rescue. She explained to me how the whole process worked. She was prompt, professional, and made me feel very comfortable. Afterward, my eye lashes were really full, and lasted a long time. So, stop in, ask for Crystal and she'll make you look beautiful. read more

Crystal is Amazing!! I was originally nervous at trying lashes because I prefer a more natural look and have never seen it executed right. But she's able to do natural or full on glam! Just gives that finished look (even in glasses as you can see). Not only is she talented but she's so sweet and makes you feel comfortable at all times! Can't wait to go back to see her ‍ read more

Deka Lash VA-Hilltop at Ft Belvoir - Lashes by Crystal!!! - Eyelash Service Near Me - Alexandria, Virginia

All I have to say is I am not big on giving reviews but I am super unsatisfied with Deka lashes. This is my second time and I thought the second time would be better but it was not. First of all, my lash tech started 15 minutes late she was not prepared and my appointment time ran over by 20 minutes which made me late to my brunch reservation. What I am mostly upset about is, it is not been a full two weeks since I have had my lashes done and I can count that I have 12 lashes on my eyes with even getting the hybrid set. I really feel like I wasted my time and money and will not be returning. I have only had this experience happen twice in my life and the two times was with Deka lashes. read more

Friendly, professional, clean lash extension establishment. Great products and services. Knowledgeable, talented, caring staff. I have been recommending this store to everyone. read more

I have been getting my lashes done by Crystal for just about 3 months and I am VERY happy with them. I have never had lashes done before, so this was a new experience. Your first appt. can take at least 2 hours for a FULL (non Express) set. **Listen to your tech, **follow their directions and your lashes will stay on longer. You wouldn't get a blowout and then jump in the pool 2 hours later and wonder why your hair is wet?! Same for lashes. Depending on your care of them and your style choice will determine how low they stay. I have a membership and go every two weeks and by the time my appt comes around I have about 30-40% retention, normal. Ask for Crystal, she's an Elite Tech and also the manager. Hope this helps! Studio is amazingly clean and fresh, and the music is always on point too! read more

I have been going to this location of Deka Lash since the first week it was open and have been nothing but impressed! This was my first time getting extensions so of course I was extremely nervous. When I walked in to make my initial appointment I met Karen, the owner. Not only is she hands on in her business but she took the time to explain to me how lash extensions work and what my different options were. Then I scheduled my first appointment with Porsha (who I have seen every time since). During my first appointment, Porsha took the time to again go over all my options with me and explain the whole process as she was doing it, which I was really thankful for. My lashes have come out looking amazing every time! I decided to get a membership because the pricing is very reasonable considering the work that they do (and compared to other lash salons). Not only do they provide such an amazing service, but the lash tech's genuinely care about their clients which is hard to find now a days. I'm very happy with my lashes and extremely happy with this location and the women who work there! (Not to mention that the decor is beautiful and the salon is kept spotless!!) I would 100% recommend this location of Deka Lash to anyone considering getting extensions! read more