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Makeup By Fran

5.0 (7 reviews)
Closed • 9:00 am - 9:00 pm

By appointment only

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The LABoratory a Ruby Devine Salon - Inside

The LABoratory a Ruby Devine Salon

4.7(60 reviews)
4.8 km•Landmark

I've been going to the Laboratory for a few years now, and the overall vibe has been consistently…read morewarm, welcoming, and fun. I followed one of the stylists, Sofia, here from another salon and have absolutely loved every visit. The salon specializes in color, but the quality of haircuts I get here has really surpassed anywhere else I've been. All the other stylists I've interacted with here have been delightful and kind, and although I'm super loyal to Sofia, from watching their work I wouldn't hesitate to book one of them if needed. Also, the Halloween and Christmas decor here is not to be missed, seriously a real selling point and something I look forward to seeing every year.

The reason for my negative feedback is that I place a high value on accountability. My appointment…read morewas scheduled for 10:45am, I arrived at exactly 10:45 and parked at 10:48 (see attached photos) the 3 extra minutes was because there was no parking available. After I checked in at the front desk, I sat and waited for almost 40 minutes without any update. Eventually, got up to say something and the receptionist told me I could come back at 12:30 because there was an opening then. When I mentioned that my appointment was at 10:45, she acknowledged that but added that the stylist was running late -- and then tried to place partial blame on me for being "late" as well. I explained that I was only five minutes MAX behind schedule due to the parking situation, but what concerned me most was the lack of accountability here. No one informed me that the stylist was behind schedule when I checked in, and no updates were given to me while I waited. But the most disappointing, and concerning part was the attempt to shift responsibility onto me rather than simply acknowledging the delay. As a business owner myself, I believe accountability and transparency are essential. When a business can't take responsibility for its own scheduling issues and instead blames the customer, it raises serious concerns and makes me question the ethics and how this business might handle more serious issues, and for this reason, I hope to encourage their management team and any potential clients to reflect on how important accountability and honest communication is!

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The LABoratory a Ruby Devine Salon - Inside

Inside

The LABoratory a Ruby Devine Salon - Getting haircut and blow dry

Getting haircut and blow dry

The LABoratory a Ruby Devine Salon - Inside

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Hair by John

Hair by John

4.6(29 reviews)
4.0 km
•$$

I was trying to find a hairdresser for my mom who just moved here and who was used to rural,…read moresmall-town prices for a haircut. First of all, John was so kind and understanding when I needed to reschedule the appointment last minute, for which I'm super grateful for. When I picked my mom up after, the two of them were all smiles, and I could tell she had a nice time. She enjoyed the conversation with him, too. Now, I have never, in my 35 years of living, ever EVER seen my very critical, picky mother get a haircut and not immediately "fix" it the second she got home, no matter how many hairdressers she's gone through in my small hometown. I asked her if she was going to fix it, and she said, NO! It's exactly what she wanted. That was enough to impress me. Once I finally get around to cutting my hair, I definitely want to go to John, too. Thanks for taking such good care of my mom, John!

After living the area for so long, I have not found a hair stylist i like personally. And i…read morefinally decided to give this place a try. The studio is located inside Sola (studio 9&11). As I am very picky with my hair and have high expectation. John makes recommendation based on hair type and suggests what's best for each individual. He's very detailed and client oriented. I went in for an ombre and a haircut. He explains every step to me of the process. Unlike some salon, they just do it without explaining. And this studio is clean and neat. John works by himself at the studio, I definitely recommend making appointment in advance and he's very good at responding. This is one of those hidden gems in the area you don't know until you go check it out yourself. The price is very reasonable too.

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Hair by John
Hair by John
Hair by John

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Makeup By Fran - makeupartists - Updated October 2026

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