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    MadLash Esthetics

    4.7 (107 reviews)
    Closed 11:00 am - 4:00 pm
    Updated 3 weeks ago

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    Reviews With Photos

    Tava B.

    So a few of my girlfriends were talking about wearing lashes and getting some done...some of them looked ok I guess, but nothing I wanted to try until Shanna M introduced me to her technique and work! Madlash lashes are natural looking and I have fallen in LOVE!! I've gotten so many compliments about my lashes and I owe it all to Ms Shanna!! I will definitely be frequenting Madlash and getting my lash fix!! Her shop is chic! So cute, the decor and comfortable...& the entire staff were friendly and everyone wore a smile. Looking forward to my next visit! If you're in the market for lashes and unsure or discouraged because you see those girls who look like they have spiders on their face! Just COME HERE!!! Book your appointment today!!!!!!!!!!!!!!!!!!!!! Believe me!!! You will love it!!!!! ;)))

    Thin, patchy, so much hair taken off, burned
    Ma A.

    I really hate that I have to write this review, but hopefully this is perceived as a lesson to both parties. I am completely disappointed (is an understatement) in the lack of customer service I have received. This is so unfortunate that I have to come to the conclusion of writing my review on this location because I really did love how Shereja does my eyebrows, but I will not be returning. I want to start off by saying, I should have payed attention to all the red flags from the first time I came here. But since I am a very understanding and patient person/client I shrugged it off, but after today's incident I can not keep pretending that this business cares or values me as a customer. The first time I ever visited Madlash I had to wait an extra 25 mins after arriving 10 minutes earlier for my eyebrow appointment with Shereja. I thought out of common courtesy, if my appointment was scheduled for a certain time and I had to wait almost half an hour, I would have received some type of discount for the lack of time management? You know- to leave a better impression so the client comes back. My time is just as valuable as anyones, whether it be the person giving the service or receiving it. Today I had an appointment with Shereja for my eyebrows at 3pm, and when I arrived I was greeted by Shanna who seemed confused why I was even there. She told me that she didn't realize Shereja had anyone booked and that she was out for the day. Which made me question, "Why wouldn't anyone bother to let me know this prior to my arrival?" But again, I'm an overly understanding person so I said ok.. is there anyone who can take me today? So she let me know she could do my eyebrows but I would have to wait an extra 30 minutes because she had to finish a client. So I waited and I really wish I would have just left. Shanna was very sweet, but that doesn't make any of what happened ok. I don't know if Shanna normally does eyebrows or if she was having a bad day or whatever the reason is, but my eyebrows are destroyed. And I just really, really wish I would have actually looked at myself thoroughly, but I was already in a hurry and only saw them at a glance. So once again, I expected some type of compensation for my time being wasted and not being notified that Shereja had called out, but I didn't- so I just paid and went on my way. I got to my car and I was backing out and saw my brows in the rear view mirror and couldn't believe what my eyebrows looked like. My skin is burned, my eyebrow shape is trashed, one eyebrow is thinner and the other is thick and patchy. I use to have a really nice shape and worked so hard to get them there and I'm sure every girl understands this. I expect only exceptional service and I didn't receive that. The least I should get is a full refund. Happy birthday to me.

    Demi set
    Erin A.

    So first of all, Shanna is the sweetest ever and the whole staff is beautiful and kind and very safe and practical during COVID-19!!!! So happy I came here for my first set of lashes:) second of all I'm obsessed and the Demi set was perfect for me and I loooove them. Scheduling was super easy and pricing was super affordable

    day after the lift was done
    Kathryn P.

    3.5 stars. I wanted to give MadLash a higher rating because the place is nice and clean, the tech who did my last lift was very nice and worked quickly, and it was super easy to make an appointment. Unfortunately, the lift just isn't holding up. I was told they would last about 4 weeks, and after only a week, my left eye started falling and now after 9 days, there's almost no sign I had a lift done at all, while the right side looks fine. The first photo was day after they were done and the second is from today. It could just be an anomaly, but I'll probably try another place to see since this was my first lift.

    Eyelash extensions

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    15 days ago

    Had a fantastic experience at MadLash. Shanna was excellent , patient and did an amazing job on my lashes!

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    9 years ago

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    4 years ago

    This place had my lashes looking beautiful. This is the best place to get your lashes done.

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    3 years ago

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    Shanna M.

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    Shanna M.

    Thank you so much for your kind words, it was my absolute pleasure!

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    Page 1 of 3

    Ask the Community - MadLash Esthetics

    How much for a hybrid fill Bi weekly?

    Hi, our hybrid fill ins are $115.

    Can you mix C and D curl lashes?

    Hi Amanda, yes we’re able to mix the two.

    I'm looking to upgrade my current set to the full set of hybrid lashes. Can you tell me what the difference between that is and any new services you offer? I've been coming to MadLash for a few years now but interested to hear about what's new.

    Hi Nikki! Glad to hear from you! The hybrid lash set is a mix of classic and volume lashes, merged to render a more voluminous lash set. We would be happy to upgrade your classic lash set for you :-)

    Can a lash lift be used to straighten my super curly lashes? Someone in the reviews mentioned a correction lift to straighten out an overprocessed lift. Can this be done on my natural overly curly lashes?

    Hi Lisa, yes a lash lift can be used for this purpose. It will basically elongate and straighten out your natural lash pattern, and lift them to a natural yet noticeable curl. You can still wear mascara, eye makeup and continue your normal beauty… Read more

    How long did your lashes last before you absolutely needed a fill?

    We recommend fill ins for our sets anywhere between 2-3 weeks.

    Don’t See Your Question? Ask Away!

    Review Highlights - MadLash Esthetics

    I come every 3 weeks for a refill and love the way Shanna sets them as they feel comfortable!

    Mentioned in 60 reviews

    Read more highlights

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    European Skin Care by Natalia

    5.0(28 reviews)
    0.3 miOld Town Alexandria
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    Natalia is extremely knowledgeable and skilled at skincare. I have had many estheticians here in…read moreNOVA and in California. Natalia, is the best by far and I have not gone to anyone else since discovering her! My skin is very complicated getting dry in some places, oily and clogged in others. She knows exactly how to cleanse and clean my skin for vibrant and healthy results. Her spa is incredibly clean and her protocol for keeping her equipment and supplies are also very thorough. I am thrilled I found her and will never go anywhere else. My skin finally found a home! Thank you, Natalia : )

    I just moved to the area and I'm so happy to say that I've found my place for eyebrow tinting!! I…read morehave red/auburn hair and so getting the right tint to compliment my skin/hair can be difficult. I've had prior experiences at different places that tinted them way too dark, almost black, as well as tinted way too light that you couldn't even tell I had anything done to them at all. During my appointment I informed Natalia of this and she said she knew exactly what to do. She explained that light brown would be too light for me and dark brown can appear black sometimes, especially with my skin/hair. She explained that she would mix colors and come up with something that worked for me. And she nailed it!! A true expert, I absolutely recommend her!

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    European Skin Care by Natalia - Welcome to European Skin Care by Natalia

    Welcome to European Skin Care by Natalia

    European Skin Care by Natalia
    European Skin Care by Natalia

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    Sugar House Day Spa & Salon - Looking into one of the many hair areas (they have 3!) from the boutique and checkout.

    Sugar House Day Spa & Salon

    3.9(422 reviews)
    0.1 miOld Town Alexandria
    $$$

    Pretty good experience - a little on the fence…read more I was presented a gift card to the Sugar House Day Spa and Salon. It had been some time since I received a massage, so I was looking forward to this visit! There is a parking garage conveniently located next to the spa, so that was great. The staff at the entrance promptly greeted me and asked if it was my first time. The process of checking in and getting around was simplified by them taking the time to walk me where I needed to go rather than just telling me, which was appreciated. I was walked to the area where I changed into a robe and was subsequently accompanied to the massage area. Unfortunately for me, there were a lot of stairs, something that my knee and foot surgeries did not appreciate. It was a little awkward to sit in a small, public waiting area wearing a robe but it's a minor sacrifice. I had a massage with Audrey, who was very nice and professional. I appreciated that she took the time to ask me about my concern areas and my goals for the massage. The massage itself was good, though I unfairly compare massages to my former therapist who was exceptional. Audrey was very communicative and, even for someone who finds it difficult to relax, it was a good experience. Overall, The Sugar House Day Spa is worth a visit - it's also worth purchasing a gift card for someone. They will appreciate it! (NOTE: you can use the funds from the gift card to supplement a tip)

    Basically, Sugar House changed their gift card policy a year after my purchase and will not honor…read moremy gift card. Interestingly enough, when I asked to speak to the owner who offered me $50 on my card, I was told she wasn't available (Wait, you JUST spoke to her.) and I wasn't allowed to know her full name for correspondence because that was "inappropriate." I am trying to give them the opportunity to do the right thing, but it's not looking promising.

    Photos
    Sugar House Day Spa & Salon - Entrance and check in

    Entrance and check in

    Sugar House Day Spa & Salon - Foyer entrance to Sugar House Day Spa and Salon

    Foyer entrance to Sugar House Day Spa and Salon

    Sugar House Day Spa & Salon - Barber Shop area

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    Barber Shop area

    MadLash Esthetics - eyelashservice - Updated May 2026

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