Had a great experience at DeRe Auto and Tire and wanted to share. We brought our BMW X1 in for a…read morescheduled 10:00 a.m. oil change, and everything went smoothly--no waiting around, no upselling, just straightforward, professional service. The real surprise was finding out they offer free oil changes on your birthday. That's the kind of thoughtful touch you don't see often and it really says a lot about how they treat their customers. You can tell they take pride in what they do, and being a local shop that gives back to the community makes it even better. It feels good supporting a business like this. Overall, honest, efficient, and customer-focused. We'll definitely be coming back and wouldn't go anywhere else.

Had my 2015 jeep grand Cherokee in for new tires and change of struts and shocks. They did a superb…read morejob in just a few hours. Car rides like a new car again. Every time I have a car serviced there they continue to do a superb job. Won't go anywhere else!

The guys in the store are great. I brought my car in for an oil change with a coupon that gave me a…read morehuge discount. When I picked up the car they had done an additional complimentary inspection, rotated and filled my tires, which my coupon didn't include. He let me know that my warranty should cover a leak I had in my axel. When I went to pay the gave me an additional $5 off after the coupon for my first visit and let me know they appreciate my local business.

Made an appointment for 8:30 Thursday morning for a front end alignment. Drove there...only to be…read moretold there is no one there to do the job. "Oh I was going to call you"...sure you were BS!!! Then you should have called me to reschedule my appointment! Not very apologetic, rude, the big thing...did not even offer me money for my time, gas (which is expensive), and aggravation!!! I will NEVER recommend or be going there again!

I took my Buick Lucerne in for an oil change and told the receptionist to make sure the tires were…read moreinflated to 35 psi per Discount Tire where I purchased the newer Michelin tires ($700 purchase). They need 35 psi in the winter because the rims are aluminum and cause the tires to lose air in the extreme cold. Within two and half weeks, I received a warning from Onstar that my tires were at 28 psi with one at 27 psi. They did not lose all that air in that amount of time but were not inflated properly per my request. I took in my older Chevy Malibu which had dashboard lights going on including check engine light and service engine soon light. The tachometer was also not working. Auto Zone read the codes for FREE and I took that printout in with the car. They kept the car for three days. All they did was clear the codes, did not fix the tachometer and by the time I went a mile away from VIP toward Rt. 30, the check engine light was on! This car is older but always well taken care of and garage kept. No attention to detail plus I was charge $99 for nothing vs. Auto Zone putting the car on their computer to test for codes for free. I will not be back to VIP ever.

I have been taking my cars to VIP for many years .. Mark and his crew are amazing! I always feel…read morelike I get a fair, honest price and excellent service!! I recommend them all the time!

I recently purchased a tire from them to replace a bad one on a mag wheel for my vintage auto with…read moretorque thrust wheels . When they pressed and balanced the tire, they hammered a wheel.Weight on the outside of my mag.Wheel damaging the surface . I purchased these wheels and tires from ScottsUSave in 2023 This was on 9-3-2025 they purchased a wheel that was not a match.So I gave them the opportunity to get a match or buy me four that did match until this day.All I have received is them blowing off a customer. I have done business with ScottsUSave since early 2000s and I believe this would have been last time . Not even worried about how dirty the white leather tires were when I received the tire after it was pressed on the non matching wheel . They had my old wheel there and pressed a non matching wheel on my tire and delivered it to me , how could something like that happen .

Great work done on the car, but poor communication/explanation and high repair costs!read more

I HIGHLY recommend this guy. He changed a couple tires on my camaro and he was fantastic the way he…read moretook care of my mag wheels in the process. He's a straight shooter, tells it like it is, and is an honest businessman. I understand he's relocating to another state soon, and all I can say is that New Lenox is losing a great small business with his moving. Best of luck on your new venture. Glenn W.

Rico is awesome. Got me my new rims and tires. Came in, looked around, and ordered them. They…read morewere in his shop less than 24 hours. When I showed up at the shop, he already had them mounted and balanced. Just had to put them on my truck. Well oiled machine over there. His pricing was very fair also. He's a really nice guy and wants you to be happy with your decisions. Highly recommend!

Every time I have gone into Mavis I have spoken with/been helped by a different person, so I can…read moresafely say everyone here is generous, helpful, and knowledgeable. Oil change, Tire rotation, Engine problems; they know it all and are so willing to help. I have come in with strange issues that don't fall under any normal category and the nice people at mavis in new lenox looked at it for free and diagnosed it for me. I have had them help me countless times at reduced rates because of the generosity of the workers. I always leave them a big tip! Can't overstate enough how great Mavis Tire in New Lenox is. I go there for everything!

Always have been treated well at this shop . Even if you walk in, you are treated with the same…read morecourtesy as if you were life long customer.

trying to get tires rotated can be needlessly time consuming. I stopped in and simply asked. Since…read moreI was local, I returned 90 minutes later and, as promised, tires rotated immediately. I'm normally out of state but when back in state this will be one of my preferred providers.

Great customer service, good prices and quick turnaround! I will definitely recommend New Lenox…read moreAuto Care to my family and friends!

Great service you can count on, Tom is hard working and honest. They have great prices also.read more

From the owner: Road King Tire & Service provides dependable, high-quality tire and automotive services to the New…read moreLenox area and all the southern Chicago suburbs. We handle auto repairs and tune-ups, and we are an independent tire dealer, much more. Let us show you what we can do - call us today!