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    Imperial Auto Spa

    5.0 (1 review)
    Closed Closed

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    Response time

    1 day

    Response rate

    100%

    Services - Imperial Auto Spa

    Auto bug and sap removal

    Auto paint correction

    Imperial Auto Spa Photos

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    2 years ago

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    We had what we thought was a minor fender bender. Our Hyundai hybrid was only a couple of years…read moreold, and it was a hybrid, so we wanted a certified Hyundai shop doing the repairs. D'Arcy highly recommended CP Concepts and said tthey were the only Hyundai certified shop. They were not a "preferred shop" for our insurance, but they truly worked in the best interest of the customer and did not settle for some of the parts the insurance company suggested. The staff there is very diligent, persistent and great at calling to give us updates. I think they filed nearly a dozen "revisions" with our insurace company. Because of that it took a little longer, but we got our car back looking and working like new, and we have the satisfaction that the work was done correctly! I had never heard of CPuntil D'Arcy recommended them, but I would highly recommend them!

    My brand new 2020 car got a door ding! I was so upset!…read more After doing some research, I called CP concepts and talked to Craig. He was able to give me a price over the phone (many other businesses do not offer this)! All I had to do was send him some images of the door via text (fast and easy) and he got back to me within 10-15 minutes. He took my worry personal, texting me and letting me know he and Matthew would take care of my car. On top of this, I also had a time frame. Unfortunlety this happened during this crazy time (pandemic) and as a teacher I have to work from home! He made sure my schedule was not affected! I am truly thankful for him and his super professional staff!! Thank you again CP Concepts!

    Easton Tinting & Wraps

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    This is going to be a long post & I am sorry im advance. In January I messaged Easton asking for a…read morequote for an idea I had for my 2025 Jeep Gladitor. I tried to stop by and they were closed even though it said open, oh well. I messaged them and I got in Feb 22nd where measurements were taken and there was almost no communication the whole time I was there. Measurements were taken again 21st. April 25th we scheduled for install for the wrap. There was no concern about how the wrap would be put on at this time. April 25th we picked up the jeep, it looked great from afar. I loved the colors and the sunflowers, the jeep really did stand out. As the next couple of weeks went by, I started noticing some of the wrap was peeling up and some of the wrap didnt look right. One of the areas looked like it was cut and just stuck on & some lines werent straight. May 16th I was sent an apology & was told "that obviously is not acceptable" and they were going to look and find a solution. May 18th I was told they were going to try a new vinyl and they could fix the peeling & work on the corner folding. (Sweet!). Didn't have an opening until June 5th, bummer but I took it. They ending up keeping it until June 8th, to make sure no issues came up. June 8th I messaged to see if it was done, because I hadn't hear anything. Response was "Ope sorry. Was thinking the guys would text you." I asked if they replaced all the vinyl, since they said the vinyl was the issue. They did not replace all the vinyl. I picked it up, I even pointed out a sunflower coming off right when we got there. I was told "This is the best we can do" & I was given back $300. June 23rd I messaged again, because half of the issues I had pointed out were still there and I felt like the money I had paid wasnt quite worth the quality. The only resolution was to remove the sunflowers and get a full refund. Very unfortunate, but I went with it because I wasnt happy with it. June 25th was the next opening. June 25th comes around I am told to drop it off at 9am and it will be a couple hours because they had to stop to go somewhere, and might be a little longer. I get there at 9am and nobody is there, I was told to put my keys in the Dropbox. They got done and sent me a message the keys and money were in the Jeep. I had no ride because I thought it was going to be longer. My Jeep was UNLOCKED, with keys under the seat and my refund of $1300 in the glove box. When I had someone pick it up, nobody was at the shop. Fast forward to today. We have scratches (they are small, but you can still see them) on multiple places of the Jeep where the vinyl was placed. My husband has messaged them and they are taking 0 responsibility. This was a really unfortunate experience and I feel like I've spent $1600 for damage on my brand new Jeep. Please do your research and take time to pick someone.

    Imperial Auto Spa - auto_detailing - Updated August 2026

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