I come from a family of auto mechanics. Unfortunately, they live in another state. Finding a good,…read morehonest mechanic is really difficult. Many take advantage of your ignorance to overcharge. My daughter found Absolute Automotive in Coal City. I needed a brake job. Jim, the owner, did a fantastic job and charged a fair price. I recently experienced the dreaded "Check Engine" light phenomenon and took my car to Absolute. The diagnostics were inconclusive. Jim conducted a couple of weeks of research into finding the cause of the phantom light. In the end, he replaced the intake manifold gasket and mass air flow sensor. Again, the cost was more than fair. My car, which has 165,000 miles on it is running like its brand new. This is a business you can trust to solve your automotive issues.

Jim is great! Really helped me out of a jam with my car…read more My family and I were on a road trip and pulled off into Coal City to grab lunch. That's when we noticed a strange sound coming from our car. Uh oh. That's not good when we are hundreds of miles from home with the two kids. I found Absolute Automotive on Google Maps and took the car in. Jim was so nice and was able to fix our car's issue in roughly the time it took us to eat lunch. We were back on the road and the car was running great again. Jim really saved us. Thanks, Jim!

I have been here a few times with different reasons. They have always been very helpful. Yunker…read moreMotorwex has fixed any issues I ha w brought in. They have great prices and taken great care. Thanks for the great service.

Just had my brakes done there today. Nick did a great job and I couldn't be happier. They are my…read morenew "go-to" auto repair specialists. Great family owned business.

Absolutely outstanding experience from start to finish! It's not often you come across a shop that…read moregenuinely puts honesty and customer service first. These guys went above and beyond to help me out, were upfront and transparent throughout the entire process, and truly had my best interests in mind. What really stood out was their willingness to go the extra mile. They even went out of their way to show up after business hours just to get my tow truck driver a key. That level of dedication and customer service is hard to find these days. Honest, trustworthy, and genuinely good people. I couldn't recommend this shop enough.

I've been going here for quite a few years. Recently in the past year or two, the quality of work…read morehas gone down substantially. Unfortunately I can no longer recommend this place due to low quality work, efficiency, and communication. I shouldn't have to leave my vehicle for over 2 months and still not have my issues fixed. The first month not everything was fixed that I had asked for AND extra work was done without my approval. Second time I left it there they made it even worse, but I wanted to give them a chance for redemption. It's still having issues from the work that was done, I cannot go back as this is the 3rd strike. It's just unacceptable. Hopefully things can improve there. Update - October 24, 2026: After privately contacting the owner to clarify my concerns, his only response was a laughing emoji (). I found this response disappointing and unprofessional, particularly given the issues I've experienced with my vehicle. Funny he just wanted to completely dismiss the review altogether. It really shows how fragile their ego is. I'd expect this behavior from a child but it's a grown ss man with a family typing this. John (the owner) shows his behavior is quite embarrassing and is a huge reflection of the shops attitude.

These are the very best people to take your car/truck to for repairs. They are honest, upfront and…read morewill do nothing to your vehicle until they call you, explain the repairs you need, tell you what it will cost, and you approve the repairs. I've had them work on my car and truck several times and have never been dissatisfied with their work. The work is excellent, top notch repairs and it's done right the first time. You'll never have to bring your car back for the same thing because it's done right the first time. Kevin is an absolute gentleman. You don't understand what he's going to do, or has done to your car? Ask him and he'll take all the time in the world to make sure you know exactly what he's doing and why it has to be done. Do yourself a favor. Next time your car/truck needs repair and you don't want the aggravation or high prices of taking it back to a dealer, take it to Morris Tire and Alignment. You will not be sorry you did and I guarantee you'll become a regular customer.

Quality of work, communication, efficiency, customer service wasn't bad but it doesn't make up the…read morefirst three.

I was cruising back roads and ran over an item that put a hole in my tire. I googled tire repair…read moreand thankfully your shop was near. I was losing air quickly but could drive a few miles. I parked my car just outside your shop. I was not certain that your Gardner Illinois shop worked on cars. I was parked less than two minutes wondering my next move (my tire now flat) when you, Jeff, came outside your shop, walked towards me and said, "I can help you." Even typing those words I can feel all weight lifted from my shoulders. What a gift. Thank you. I said, "How do you know?" and you replied, " You look a bit lost." We chatted, Jeff grabbed a patch kit and he patched that decently sized tire hole. My day was saved. I am grateful for you- the owner- being so observant and breaking from your busy routine to check on a stranger. It has renewed my faith in the kindness of others. Thank you for your instinctually kind self. I bet I could visit 40 different shops and probably never meet the owner, they may not even be in the building. I will share with others about how kind and fair you are, Jeff. I wish you the most wonderful success in your business.

The owner is shady & unfit to work on a tricycle. Can't understand how he has 2 business. Must be…read morebecause he overcharges for everything. I was warned about going to him but took my chances. Boy, did I make a huge mistake!! He'll ruin your vehicle or say he fixed something that didn't even need fixing & charge you a huge amount. Can't believe he's still in business with all the bad things I've heard & experienced first hand. You're foolish if you go to him for ANYTHING!! I wouldn't trust him to fix a flat tire!

Pinnacle did a mobile pre-purchase inspection on a used car I was considering. Really great to work…read morewith: very flexible and professional. I was getting everything lined up on the fly to do a test drive and the inspection at the same time, and I was really impressed that Pinnacle was able to get there post haste. I ended up buying the car and I have peace of mind because of the inspection.

Extremely disappointed with Pinnacle. The mechanic arrived late, which happens, but things got…read moreworse from there. He had no idea how to trace the basic 3-pin wiring harness for our vehicle and expected us to tell him how to do his job. When my husband asked if he could test the sensor itself (offering to pay an extra charge for the diagnosis), the mechanic walked to his car and drove away completely without saying a single word. Incredibly unprofessional and a total waste of our time. Do not recommend

I called on Tuesday to ask for a tire alignment and four new tires of a certain brand and I needed…read moreit done on Thursday. I talked to John who said it was impossible because Thursday was completely booked and that he would need to order those tires special. I needed it done because I couldn't drive my car any longer, REALLY bad tires. So John said he would squeeze me in. I dropped off my car at 8:30am and hoped for the best. I called at 4:10 to see if it was done and he was just making up the bill. When I got there, he was still scrubbing the blue tape off of the new white walls. He insisted that he was going to get it all off before I left. Who does that?? To take the time making sure my tires looked nice, well that's just amazing!. When I drove away, it felt like I was driving a new car! The front end alignment was perfect. When I let go of the wheel (for a second) the car stayed straight as an arrow! Oh, and did I mention that my car is a 1991 Cadillac? Yep, John breathed new life into my beloved car. That car belonged to my father who passed away in 2008. I feel he is with me everytime I drive that car. John is a little quirky but he does a great and thoughtful job! I moved into the area in 2012 and didn't have a mechanic, well I certainly do now. I highly recommend Tire Zone. Don't let the places looks fool you, they are very good at what they do!