Have been going to them since they open, always a good experience!! Always well priced and if they…read morecan't do will refer you

I strongly discourage anyone from doing business with Lifetime Automotive. My experience was…read moreextremely disappointing and left me feeling that honesty and transparency were not priorities. I paid thousands of dollars for repairs with the expectation that my vehicle would be properly diagnosed and repaired. Instead, I continued to experience problems after the work was completed. Throughout the process, it seemed that new issues were identified as we went along, making it difficult to have confidence in the accuracy of the diagnosis or the recommendations I was given. I was also disappointed by the lack of detailed documentation on my invoice. For a repair bill of this size, customers should receive clear information about the brands and part numbers of the components that were installed. That level of transparency should be standard. As a woman, I left feeling that my concerns were not taken seriously and that I was treated differently than I would expect any customer to be treated. Rather than feeling informed and respected, I felt pressured to accept recommendations without receiving the level of explanation and documentation I deserved. Professional auto repair shops earn trust through honesty, transparency, and quality workmanship. Unfortunately that was not my experience with Lifetime Automotive. I WOULD NOT return, and I cannot recommend this business based on my experience.

I requested an inspection and they were very trustworthy, thorough, and friendly. It was easy and…read morefast for them to look at my vehicle. Will definitely be back when i need repairs or an oil change.

I brought my 1996 Miata to this shop about a year and a half ago to diagnose extremely unusual idle…read moreissues and a non-working speedometer. What I experienced was unprofessional, disappointing, and ultimately proved they either mishandled my car or failed to properly diagnose very basic problems. When I got my car back, I immediately noticed that my gauge cluster hood (the plastic visor over the instrument cluster) was shattered. This was NOT broken when I brought the car in. When I confronted them about it, they denied responsibility and claimed it was already like that. This was extremely frustrating, especially since the mechanic admitted he had removed parts around the cluster to inspect it. Anyone familiar with older Miatas knows those cluster hoods are very fragile, and improper handling can easily crack them. Instead of taking accountability, they insisted they didn't do it. They tried to show me CCTV footage, but the footage they showed was AFTER the mechanic had already worked on and test driven the car. This proves nothing. There was no clear footage showing the condition of the interior when the car first arrived. It felt like they were trying to deflect responsibility rather than resolve the issue honestly. The owner also became defensive and emphasized how reputable their shop was and how long they had been in business. My dad came with me to discuss the situation, and the interaction became uncomfortable and confrontational. Instead of resolving the damage they caused, they simply waived the diagnostic fee, which doesn't make up for breaking a part on my car. Replacement cluster hoods cost around $100, and the principle of accountability mattered more than the money. Their diagnosis itself was also incorrect. They told me my idle issues were likely caused by a bad MAF sensor. I didn't fully trust their conclusion, so I took my car to another shop for a second opinion. They disagreed with the MAF diagnosis. Later, I personally discovered the real issue was a faulty fuel pressure regulator, which I replaced myself and fixed the idle problems. Even worse, I eventually found that my speedometer cable was completely unplugged. This is a basic mechanical connection that should have been checked during diagnosis. Either they unplugged it and forgot to reconnect it, or they failed to notice something incredibly obvious. Either way, it demonstrates poor diagnostic effort and lack of attention to detail. They also test drove my car without informing me beforehand. While test drives can be part of diagnosis, the lack of communication combined with the damage and incorrect diagnosis only added to my distrust. Overall, my experience with this shop was extremely negative. They broke a part of my car, denied responsibility, misdiagnosed the actual issues, and failed to identify something as simple as an unplugged speedometer cable. The only resolution offered was a waived diagnostic fee, which felt like an attempt to avoid accountability rather than properly resolve the situation. I would not trust this shop with my vehicle again and cannot recommend them based on my experience.

Most honest and reliable mechanics out there. I won't take my vehicle anywhere else. Maybe I'm a…read morelittle bias towards the Europeans, but what can I say? They are the most honest and reliable people out there!

The worst experience in my life with mechanic shop. never admitted there mistakes. They kept trying…read moreto figure out the problem and when they tried another try customer has to for there mistake. my suv 2011 Audi Q7TDI went there to fix the Blue Def light after 2 weeks took it and paid $3500 after 2 weeks check engine pups out. go back clean the EGR and maf sencer took it drive it for 15 minutes check engine light came back. kept driving for few months BLUE DEF came back. after that new pump $800 another pump $700 still not fixed. 2 pumps I paid and now he wants $2074 before he release my car. last if I know going to cost that much I will be stupid to fix it. all kind people red my story if you have any advice PLK

I found Craig when I needed to get brakes done on my 2009 Santa Fe. He did a great job, replaced…read moreonly the front brakes and told me that the back still had at least another year on them. I have been coming here ever since for everything - from oil changes to more complex stuff. I would recommend trying out this place. You won't be disappointed.

Craig is great! He communicates with you and let you know what is wrong and what really needs to…read morebe fixed. In a field where most people are just out to take your money, Craig remains HONEST! I wouldn't take my car anywhere else.

Horrible service by ROGER and STAFF brought my car in for a simple battery change and I get my car…read moreback with my whole right rim bent up and scraped I asked Roger about it and he started slamming the register and yelling and my car wouldn't start after pick up I'm still without a car HORRIBLE HORRIBLE service DO NOT BRING YOUR CAR HERE

I have taken many cars here with complete satisfaction. I have referred a lot of friends here too…read more They never let me down in over 30 years as a customer. I moved out of state and I miss Wally, Rick , and Roger.

I called to find out if they had the tire brand for my car. Despite it being listed as brand they…read morecarried on their web page, the person on the phone inmediately respond with a curt no. They didn't even bother to look it up or suggest an alternative. Oh well, I took my business elsewhere.

Great service always. Not the cheapest or the largest but they are pros. Clean. You could eat off…read morethe floor in here. Huge lot for overnight drop offs too. Last visit I had a tire blowout and they got me back on the road by the afternoon. Thanks.

Had brakes done, Sam was able to fix my issue when other shops couldn't. Great service and fair…read moreprices. Will definitely return.

Not happy with the 168.98 testing fee being added into the total cost of the repair. Most…read moreautomotive places wave that if they get the job. Never before have I heard of this. Plus Miss Ally gave me a quote of $1172.69 OUT THE DOOR... I agreed to the quote, but then when the bill came they asked for $1384.50. We have been coming here for years... Not anymore.

I was referred to Imperial by a former colleague who had the same make, model, and body style…read moreToyota as me. He swore by them, so when I needed some major work done, I gave em a shot. By me not being a mechanic, I wasn't sure if they did a good job or not, but I was sure that they made me feel good about spending that kind of money. Even while waiting one day, another customer made the point to assure me that these guys know their stuff. Nick and his team (including the dog*) are very friendly, knowledgeable, and timely. The thing I appreciate most is that he remembers my name and the work done on my vehicle. That's impressive seeing as how I have only come in there three or four times in the past three years. Anyway, long story short, I reluctantly recommend Imperial (the more people know about it, the more business they'll get, and the harder it'll become to get my vehicle serviced quickly! lol). These guys are great! * If you're afraid of dogs, please don't be alarmed by the dog. He is so quiet behind the desk that you'll never know he's back there until you see him or Nick talks to him.

Had a lot of suspension issues with my car. They didn't try to rip me off because I'm a female and…read morethey were very friendly. I was recommended by my close friend and they did not disappoint! I will most definitely be taking all my repair issues to them.