Before even bringing my vehicle in, I was referred to this shop by another auto shop on Cicero and…read moretold to ask for Ronnie. I called and explained that I had a P052E code related to the PCV valve/intake assembly. After I gave him the make, model, and year of my vehicle, Ronnie suggested I contact the dealership first to check if the repair might still be covered under warranty. I really appreciated how thoughtful and honest that was--he easily could have had me come in and pay out of pocket. I followed his advice, and sure enough, the repair was fully covered under warranty. I was extremely grateful for that. I do have a few other repairs that need to be done, and I will definitely be going back to Ronnie for those instead of the dealership. That will be a first for me, as I've only ever gone to a Mercedes dealer in the past. Ronnie is highly recommended! I will definitely give an update once the repairs are done.

Great Service. Ronnie was very thorough with the estimate…read more My Volvo was repaired in one day and for half the price of a dealer quote.

Mark and his team are quick and efficient. They know what they are doing and they get you in and…read moreout with no issues. They are kind and helpful and I love the small town business in Wauconda Deb D.

Honest and awesome customer service - referred by a friend and I can see why! I'll be back, just…read morehopefully not too soon!!

Moody and Ali are the best. I have been to other shops and none of them have compared. They always…read moretake the time to explain to me what is wrong, how the car works, and how they are going to fix it because they know I love learning about that kind of stuff. Not everyone would take that kind of time. They have always made sure to be fair and give me the best deals possible. I have recommended them to everyone I know that needs any car maintenance and all of them have come back raving.

Great communication throughout the process, and excellent work. Glad I was referred and happy I…read moremade the choice to take my car here.

This is a family operated business and they all are wonderful!!!…read more I took my son's truck there yesterday and they gave me a ride home because it was going to take a while. When it was ready, I was called to see if I needed a ride back which I declined because I had arranged one. They are honest people and don't look to rip customers off. As I was leaving the shop getting into my truck a random man who didn't speak English flagged me down. Asked me in Spanish if I could call 911 because an old man was unconscious across the street. The main mechanic (forgot his name ‍) noticed me out there and asked if everything was okay so I explained the situation. He ran across the street and stayed with the old man checking on him and stayed with him the entire time until the medics arrived. And his wife Shelly had a demanding and rude customer while I was there and she handled her with such tact and grace. If you're looking for an honest shop that you can trust, this is the place to go to! Thanks for the old fashioned customer service! Don't change a thing!!!

I requested an inspection and they were very trustworthy, thorough, and friendly. It was easy and…read morefast for them to look at my vehicle. Will definitely be back when i need repairs or an oil change.

I went to have my vehicle emission test last year and fir the first time ever, my vehicle failed…read more I was so frustrated because I did not know what to do and I had to pay money to have a 30 day extension and they gave me a list of auto shops. I chose Pete's because I was in Burbank and the reviews were good. I went there and the receptionist did a great job explaining the process. They promised that their fix would help me pass the emissions test and it did. I did not expect to pay that much but I wasn't in a position to get estimates. I had also recently experienced a broken door handle and a window that kept getting stuck due to a recent theft attempt and I was frustrated. The staff sensed my overall frustration but agreed to fix my door for the same price and i took the deal. I would recommend them because they were responsive and fast and their staff was amazing! They took my car to the emissions test so that was one less worry and I was able to go back to my life. Bravo Pete's! Petes is a good shop and I would use them again!

I have a car that I purchased in late 2024 from Carmax. It is a 2019 Infiniti QX60. I was so…read moreexcited at the step above from my last car. We of course purchased the extended warranty. That is where the nightmare began. My husband was suddenly hit with a terminal illness and I was left to take care of all the problems my husband usually handled. My truck's engine light came on and I was told by Carmax that I could bring it to them or to an auto repair shop that was recognized by the warranty company that I purchased the car from. My husband had used Pete's for emissions before and it was on the top of the list. They discovered my truck needed a different engine. I say different because it certainly wasn't new. The cost was quoted as $10,000 which was paid by the warranty company. So why now in September 2026 is the truck still having the same problems??? Actually it is worse! After at least 5 times to this shop my car is spewing out clouds of white smoke!!! They picked up the truck on Monday 8/24/26 and returned it on 8/31/26. I drove it to work and back home. As I was driving so much smoke spewed out of the back of my truck I thought it was on fire! And of course my husband died in February this year so I feel like I am taken advantage of as a woman. I am devastated that I can't trust this guy. I have no recourse because I can't trade in the car.It is clearly a lemon and I am being treated like a fool.

All straight forward. Good people and 100 on how they handle people. They should be the standard.read more

Fair and honest.. they didn't charge for looking at my truck and were honest about its needs. I…read morewent to others who also gave me the same results but charged $200 just to look at it. Would definitely return and recommend.

This is by far one of the best car repair shops. They are honest, fair and professional. A friend…read morerecommended the shop had been taking her and her son's car they had nothing h but great work.

Came in on a road trip after having car issue, was in in out super quick. Friendly and helpful…read morestaff, and reasonable pricing.

Very fast and professional. We were pleased with the service and would definitely visit them againread more

My son took his Honda accord to this idiot and I regret referring him because I thought he was…read morehonest. I had him fix a vehicle for me awhile ago and I figured why not. He charged 2 diagnostic and tried to continue stating he fixed the problem but needed to look further on something he think might be a problem. He wouldn't answer when we called. I saw what he was doing after he went from 2800.00 to try to increase it. I called him cursed him out. Letting him know that can pay you a visit. I don't play about my child. Release the car tomorrow . Beware of people coming into your community to feed off you. Close up and go to the back of the yards.