I had some minor damage repaired on my truck. The quality of the work was great. The staff were…read morefriendly and they provided me with an estimate quickly. Definitely a family owned business I will be back to when needed.

I had a great experience with Chris at Maury's repair shop and wanted to share. Chris was…read moreincredibly friendly, professional, and easy to work with. He and his staff took the time to thoroughly look over my vehicle for hail damage and provided a detailed estimate completely free of charge. What really stood out was how low-pressure the whole process felt--no sales tactics, no pushing me into repairs, just honest and straightforward help. He was patient, answered my questions, and made sure I understood my options. It's not always easy to find someone trustworthy in this space, but this was definitely one of those experiences. I wouldn't hesitate to recommend him to anyone needing collision or hail damage repair.

My son was involved in a small fender bender and I need a body shop to take my car to. The normal…read moreplace I would have gone was no longer in business and was now some corporate place that wasn't even a preferred shop with Travelers Insurance. The adjuster had given me a few names and I picked Fifer's. After the car was towed to Fifer's I spoke with Tony, the owner, and he went over everything with me. We discussed where the parts were coming from and really put me at ease because he said he was the one that would work on the car. I didn't know that this was a small family owned shop and I'm glad to support the small guy! Tony took his time and kept me and my husband informed through the whole repair. Tony even let me know that I needed brakes on the car, which I knew, and replaced the brakes for half of what the dealership quoted me. I would recommend Tony and the staff of Fifer's for any auto repair. Thank you Tony for the TLC and to your son who did a great job detailing the car and having it looking like new when I picked up. I will consider Fifer's for all my future repairs.

Good service, quick and great repairs makes car look brand new. Excellent family business would…read morerecommend!

Service went really well, despite some issues that were beyond control of the shop. Repairs made…read morethe vehicle look like new.

I wrote a detailed review on Birdseye regarding Erik (the owner) @ Hoffman Collision. Erik replaced…read morethe bumper on my brand new truck with a lifetime warranty, OEM bumper after a hit and run, but when it started rusting, he refused to warranty it even when presented with the paperwork. He made several excuses as to why he wouldn't replace it, most having to do with his business being slow and him not having money. He didn't seem bothered at all that he wasn't going to honor his work and have some integrity. Ironically & rather strangely, he actually boasted about property he'd bought in Tennessee or Kentucky & about an expensive rifle he'd just built... So money clearly wasn't that tight and he's still in business today. His ratings are surprisingly good, but potential customers should know the type of person & business they'd be dealing with in terms of parts/work warranty. I waited to write a review because I was pissed, but it needs be written. Thanks for taking my insurance money and not warrantying my bumper, Erik. Best, Kyle

I damaged the side door mirror of my Nissan Altima, and brought it in for a quote. The staff was…read moreprofessional and provided me with a great price for the part and service. The repair was done really fast and great quality work. I definitely recommend this place.

I returned to Crash Champions after a previous positive experience, but unfortunately, this…read moreexperience was completely different. Although the repair work was done well, the repeated delays, lack of communication, and unprofessional behavior from my assigned technician, Jesse, made this experience extremely frustrating. I dropped my car off in end September and was told the process would take approximately two weeks. My original estimated completion date was October 14. After the deadline passed, I contacted the shop on October 16 and was told repairs were taking longer, with a new completion date of October 23. On October 23 i had called again for an update, Jesse told me the repairs and paintwork were finished and only calibration remained. He said calibration would be completed on October 23 or 24, and my car would be ready Monday. However, when I contacted the shop Monday morning, I learned calibration still had not been done, despite my car having been ready for that step for several days. I was paying out of pocket for a rental throughout these delays. Jesse acknowledged that calibration delays were an ongoing issue at this location, with vehicles sometimes sitting two to three days waiting for it. I did inform Jessie I was snot happy with his communication while my car was in the shop, that I felt I had to repeatedly reach out for more in depth updates versus the generic texts messages I was receiving. When I picked up my car, we noticed a possible color discrepancy on the bumper and asked about a missing clip Jesse had previously promised to replace. He claimed he had not replaced it because he was being rushed and blamed us, despite my only pushing for a firm deadline after multiple missed completion dates. During the inspection, Jesse rolled his eyes, scoffed, made condescending remarks when simply asking appropriate questions regarding the repairs. My husband became upset and cursed at him, and I attempted to de-escalate the situation and apologized for my husband's language. I do not condone his reaction, but Jesse's dismissive attitude had been present from the beginning of the interaction, before my husband reacted. My biggest disappointment was not the quality of the repairs, but the lack of communication, accountability, and professionalism. I repeatedly had to contact the shop for updates after promised deadlines had passed, while continuing to pay rental expenses. Customers deserve realistic timelines, proactive communication, and respectful treatment when asking reasonable questions about their vehicles. I returned because of my previous positive experience, but this has completely changed my opinion of this location. Good repair work does not excuse poor customer service. I would not recommend this location based on my experience.

Top notch service if you want to get your items powder coated right the first time this is the…read moreplace. Great quality and fast turn around time

This is a small family ran shop. I just had the owner (Mark) sand blast my wheels for $1.00 a…read moreminute. He did excellent work, and would recommend him to a friend. Which was a really fair price I thought. I dropped them off on a Monday morning and picked them up the next Monday morning. Only downside is that the shop isn't open on Fridays, but his hours are extended Monday-Thursday.

I cannot say enough good things about Reem and his team. Everyone here was such a pleasure to work…read morewith and really made me feel valued as a customer. Reem, the owner, did a great job of explaining the pros and cons to everything and helped me feel like my car was in good hands. The work they did was excellent and I was very satisfied with how my car turned out! If I ever need any other repair or maintenance​ work done, I would go back to Collision Experts. Thank you for providing quality, personable and professional service!

Can't recommend Reem and his team enough! The extra care he took to ensure my car looked good as…read morenew is above and beyond what I expected, especially during a pandemic. Not only did he repair the damage that needed to be initially fixed, his team repaired damage that was almost invisible to the naked eye. The attention to detail is impeccable, and I would recommend his service to anyone needing repairs, collision consultation, or touch ups. Beyond impressed and I feel like I'm driving a brand new car!

very informative, friendly staff They took the time to go…read moreover every aspect of the build top to bottom. The quality of their work was spot on.

If you support the owner/president calling someone he disagrees with the "r" word then you'll love…read morethe service Tom Anderson is willing to provide. If you find this behavior as abhorrent as it is ignorant I'd implore you to find a different service person, and report this type of behavior to the BBB.

The people at Ray's auto body have been nothing short of fantastic. From start to finish, the team…read moredid a great job communicating with me about the work that would be needed, the reasons behind it, and provided an accurate timetable for my car to be ready. They handled all the paperwork and made arrangements to have me picked up in my rental car. This is the second time I've had to bring my car in for some work. When the car was returned, I left for a family vacation during which I discovered what looked like some leftover tape on the roof of the car. I gave them a call when I got back in town and explained what I found and was asked to bring it on in. Tim had a look and had his team go to work straight away. When I got the car back, Tim apologized to me for the delay but wanted the team to wash the car before giving it back. That is top notch service!! I would highly recommend Rays for any body work they might need and have piece of mind that they work will be of the highest quality with excellent service to match.

Our car was at this shop for over FIVE MONTHS, and throughout the process, the managers we dealt…read morewith were rude, dismissive, and extremely unprofessional. What was even more concerning was when we finally went to pick up our vehicle, we found multiple personal items inside the car that DID NOT belong to us and were absolutely not in the vehicle when we dropped it off five months earlier. This left us with some serious questions about what was happening with our vehicle while it was in their possession. After waiting over five months for our car and dealing with the lack of professionalism along the way, finding someone else's belongings inside our vehicle was the final straw. We expected our vehicle to be handled responsibly and professionally while in their care, and unfortunately that was not our experience.

Brought my 2010 Volkswagen Jetta with 165k miles to the dealership in Joliet in 2024 for a check…read moreengine light whose code showed a transmission sensor. They advised me that to get into the trans and change that, they should replace the whole transmission for a couple hundred more, otherwise they couldn't guarantee the work. And they charged $150 for this "diagnosis". They wanted thousands of dollars for a new transmission, and I was stuck because I couldn't take the emissions test to renew my plates with a check engine light on. Brought it to Tony's Transmissions, and he replaced the sensor in a few days for a few hundred dollars. I can't remember the exact amount because I paid cash and it was about a year ago, but I just saw his business pop up when I was doing a search and remembered that I should have left him a review back then. He really did great work. Check engine light was off, car passed emissions, and we drove it for another year before selling it a friend for his teenage son. Car is still running strong.

I brought in my old Sienna in from a referral from the Auto Clinic in Frankfort :-) I explained the…read moretransmission symptoms and error code diagnosed so far. Tony said they were backed up and I offered to drop it off early just in case Tony and team got some extra time, as the family had an urgent college move-in date to make :-) Tony and team got the sensor part in and quickly turned it around, including some Q/A to make sure it was stable. Pricing with parts and labor was very reasonable.