LEAKS, UNPROFESSIONALISM, UNSAFE WORK, AND SHADY DENIAL OF RESPONSIBILITY. SAVE YOUR FAMILY FROM…read moreTHEM! They caused a big leak in my bedroom during my roof replacement, completely denied it, and refused to take ownership of their mistakes. They even had the audacity to call it an "old yellow stain." I had to hire a lawyer and fight back with evidence. Save yourself and your family the headache and avoid them at all costs. They sent only two guys to start the work and they ripped off all my shingles one day before a major storm. Then they left my roof with no shingles during rain and storm conditions for two days. That caused a big leak in my bedroom and significant damage to my family. When I called them, they came out and spent 4+ hours on my roof, then told me: "We don't know what it is, but there is no leak." Thankfully, I had a moisture meter, before/after pictures, and enough evidence to prove what happened. Even then, they still tried to deny it and said, "Based on our industry experience, such yellowing is consistent with an older leak. It is possible the stain pre-dated our work." On top of the leak, they didn't secure the shingles on my roof during the storm. A bunch of shingle packages (roughly 40+ pounds each) fell from the roof onto my deck and shed. That could have seriously injured or even killed someone if that hit them! it anyways caused significant damage to my shed and deck! I wish that was the end of the story, but it wasn't. They also somehow managed to mess up the electrical wiring in my attic. And again, they denied responsibility, even though they agreed to pay for the repairs. They are extremely shady, deny their mistakes, and provide very unsafe work. save your money and your family from all their headaches and damages!

Townhome repair. Was supposed to be a 2 day job, ended up being almost a whole week. They blocked…read moremy front door and parked in my driveway. I had the hardest time trying to just get into my home this whole week. I would get yelled at for walking under the caution tape, but couldn't get to my front door without doing so. I would get yelled at for trying to walk in through my garage. Finally last day that they are here, today, I was told they would be gone by noon. I got here at 1 they were still there so I left and came back they were still there at 5pm. Mind you the entire time they were here. They hadn't been working. Two of the days they were here they only worked until noon, and then left. When the job could have easily been done that day. When I parked in front of their dumpster so I could go inside my home. They yelled at me again for trying to get into my own home, were laughing at me. And one of the workers called me fat. I am 9 months pregnant and my due date is tomorrow. I tried my best to be graceful during this whole thing. But these workers were extremely rude. Disrespectful and not only had they broke our ring camera but pictures and signs we had up in our home flew off the wall and broke because how hard they were going. Mind you we have had work done on our home roof before and never experienced anything like this. Very disappointing.

We have a two-acre commercial property in Poulsbo that had been a bit neglected and needed a major…read morecleanup. Ramon and his crew came in and worked very hard and diligently to get it cleaned up -- it took almost a week of mowing, pruning, grubbing out roots, spreading bark and rocks and more. Our tenants were very impressed with how hard the crew worked --even when it was raining and hailing. The property looks beautiful now, except that it is growing season and the acre of grass is already needing another mow! Ramon (the owner) promised to get to that next week. Ramon is a good communicator, he sent me regular progress photos (because I was out of town) and got the job done. We plan to have them come regularly.

Our Hansville cabin had an overgrown, very weedy lawn on a steep slope, with some invasive vines…read morecreeping in one corner and some running bamboo from a neighbor creeping in on another side. We also needed a few old plants removed from too close to the cabin to prepare for foundation work and to prevent insects/pests. It was a lot of work. Ramon's team did a very thorough job at a reasonable price, and they hauled away the debris from the vines & plants. Since I could not be at the cabin that day, Ramon sent me 4-5 photos of the entire yard to show the finished work and he sent a scanned invoice. The yard looks great and we'll be working with Ramon for monthly maintenance as-needed going forward.

I met Alex at the Tacoma Homeowners Show and requested a roof repair quote. They had someone at my…read morehome within a couple of days. Jornada was able to show me some underlying damage I didn't realize I had. I was quoted a new roof last year by another roofing company and I about choked when I saw they quote. Jornada came in way below the other company and with higher quality materials. I am on the books for my new roof. I would definitely recommend these guys.

Update: LOL, that's not what happened Bob, your office person wasn't cursed or yelled at. Was I…read moreupset that my roof failed after 5 years, yes. Was I upset that your partner came out and said he was going to take care of me and then you guys tell me to kick rocks, yes! Are there other issues with the roof besides the gutter that lead to its failure in 5 years, yes! But you wouldn't know that because you had no interest in taking any responsibility in fixing poor workmanship. I've attached the quote you did and you'll see where it says nothing about the gutter, so who's lying Bob? Don't worry, I'll make sure to follow up when my roof is fixed correctly and guess what, they even offer a 3 year warranty on repairs that's more than you offer on new roof installations. That's how much you believe in your own service you offer a tail light warranty. I gave you guys an opportunity to help fix this and you declined, so don't be upset about the bad review and the only person being unethical is you lying to make up for bad service.

We worked with Mitchell and team on restaining our deck, which we hadn't touched since we moved…read moreinto our home in 2021. With lot of wear showing, we were anxious about how well it would recover. We got lots of quotes and felt that Equipped's was reasonable, and the customer service from Sophia and the rest of the team made scheduling, explanation of services, and expectations REALLY easy. For being a local shop, it's crazy efficient. We're THRILLED with the results and can't recommend Equipped enough.

We hired Mitchell's team for a pre-listing exterior paint job and pressure wash, and they did an…read moreexcellent job. They were fast, efficient, and the quality of work was outstanding. Communication with the office was smooth and responsive from start to finish, which made the whole process easy and stress-free. Highly recommend for anyone getting their home ready to sell or refresh its curb appeal. Janette Matugas, REALTOR John L. Scott, Inc.

I live out of state and needed to get some painting done to close things out at a work studio in…read moreSeattle. Cole and his team were very responsive and kept me informed about the process and timeframe of the work. The rate I was quoted was very competitive! Extremely helpful during this tough time. The work was completed efficiently and professionally. I would highly recommend this company to anyone!

Novo Painting = Quality service you can trust! Cole at Novo…read moreis an honest and fair professional. He came into my home to bid my job with a smile on his face and simply made the whole thing feel easy and straightforward. Novo's attention to detail and care with other people's property is exemplary. They treat your space like it was their own living room. I would not hesitate to call them again in the future!

Excellent service. Could have easily upsold me but instead chose the honest route, lost themselves…read moresome business in the short term, but gained a customer for life. You will not be disappointed with this family business. Very thankful for them.

Excellent service! Zach knows what he is doing. Our wood stoves are beautiful when they are all…read morecleaned up. We have been using Valley Chimney for 3 years now.

Elida and her team is very helpful. She is easy to schedule and work with and respond to my request…read morepromptly. She was introduced by my neighbor and after one time try I found after the clean my house looks great and totally clean. Would like to recommend her

I'm very happy with the cleaning service. They were here for about 3 1/2 hours and did a great job…read more I'm planning on reaching out to them again next month for cleaning.

Lana did a "deep" clean of our house and two weeks later the house still looks great. Lana took…read moregreat care with an impressive attention to detail. She was pleasant and efficient. She did an excellent job and I look forward to having her back! I highly recommend Lana. The company was also easy to work with. Yana is immediately responsive to any questions or requests.

I have booked 2 deep cleanings with Simply Clean. For our most recent cleaning there was a lack of…read morecare. For example, they slid furniture across the wood floors rather than lifting it, leaving scratches. I followed up and let the coordinator know about this and received a canned, "we understand this must be frustrating" type of response but no remedy or promise to be more careful in the future. For the cost Simply Clean is just not worth it and I would not recommend them.