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    Empire Chem-Dry

    3.3 (21 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Empire Chem-Dry

    Carpet cleaning

    Re-grouting

    Grouting

    2 More Services

    Rug cleaning

    Upholstery cleaning

    Empire Chem-Dry Photos

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    Recommended Reviews - Empire Chem-Dry

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    Very clean carpet
    Jared B.

    This was the second time I used empire chem-dry for a move-out cleaning. Costs were very reasonable and transparent, the service was great, and Dale was on time and very professional. He got out 2 stains to the point of me not remembering where they were in the first place. I had to run an errand while he was working and when I got back he had even fed my cats and filled their water bowl! Total time was about 3 hours for ~1400 square feet of carpet, and that includes the pre and post cleaning walkthrough. I grew up with my dad using chem-dry and now I go to them first for my needs. The dispatch staff was also nice and accommodated a last minute reschedule due to oversight on my part.

    Business receipt for service that the business will claim they did not provide, lol!

    They are no good! Would give them 0 stars if had the option. Don't think the guy even cleaned my carpet since I wasn't present at my Auburn home on January 24, 2020 at the time of service. However, one week after I moved in on January 31, 2020, I went over areas in the house with my lil ole Bissell Crosswave and when I was done, the dirty water was black. It's as if It was never cleaned. I found cobwebs on the carpet in the corner behind bedroom door and thick layers of dust still in the carpet along the walls. Wasted $108(see attached receipt for proof of service), will never use any Chem-Dry franchise again. To expand on my Chem-Dry experiences, I've used Chem-Dry of Seattle since 2013. I know exactly what their basic cleaning can do to even the filthiest of carpets. So it goes like this, the minute I find a new home to move in, I call them every time to clean the carpets before I move into the place. Beth there is awesome, she is very hands on with customers and always polite. Had one complaint and she was on it like white on rice. It was like it never happened. I only called a different location this time because I was no longer in Seattle. My mistake, I should've called Beth anyway, she probably would've sent someone out anyway. I am OCD and because of this experience, I can't even go back to my original Chem-Dry location. Lost trust in the company as a whole. This is my initial complaint with this location. Never called them to discuss or gave opportunity to resolve. This is because the technician named Cole (name listed on receipt) knows exactly what he did and it was clear and blatant deception. This is what happens when you're home-bound for several months, you clear up your long to-do list.

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    11 years ago

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    9 months ago

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    Gwendolyn P.

    Thank you Renee! -Jordan

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    5 years ago

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    3 years ago

    Mike A. Just cleaned one of our condos today. He was very helpful and did an amazing job.

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    Gwendolyn P.

    Thank you Maria!

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    3 years ago

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    Thank you Helen!

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    6 years ago

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    6 years ago

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    7 years ago

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    Thank you Averi!

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    6 years ago

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    12 years ago

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    10 years ago

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    7 years ago

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    8 years ago

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    Review Highlights - Empire Chem-Dry

    Mike did a good job giving me an accurate quote, taking into account the coupon discount.

    Mentioned in 3 reviews

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    Empire Chem-Dry - carpet_cleaning - Updated May 2026

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