Empire Chem-Dry

(115 reviews)

This was our 1st time using Excel carpet cleaning, Inc and it was excellent service! Ian was our…read moreservice provider and he provided exceptional customer service. We had a lot of urine stains from our cat and he was extremely knowledgeable in explaining what to expect. This Company specializes in pet stains and he did a wonderful job. Also, he was so kind and put me at ease about the condition of our carpets. Thank you Ian, and Excel! Betsy M.

Amazing quality, punctuality, flexibility, and pristine performance. Would use again.read more

Accel Carpet Cleaning

(315 reviews)

5 stars, and honestly they're so well deserved…read more This is my second time booking with them, and Guy has come through for me both times. The first time, I was super pregnant with my first baby and had a couch from my old apartment that had all kinds of smells trapped in it. By the time he was done, they were completely gone. Fast forward to now -- pregnant with my second, and we fostered a puppy for a few months on top of having a toddler running around. Between the accidents, the spills, and just the general chaos, my heightened pregnancy sense of smell had me noticing every single thing. After Guy was done, the house smelled brand new. I couldn't believe the difference. He was quick, thorough, and so easy to work with. Reasonably priced, and on top of communication from the very beginning. I also really appreciated how sweet he was with my 3-year-old -- talking to him and answering his curious questions while he as working on the stairs. So kind, so professional, just an all around great experience. Guy Sr., if you ever see this -- you raised an exceptional young man. We'll absolutely be back. Thank you again!!

Wow!!! I mean wow!!!! Guy made my carpet look brand new! He did my living room, guest bedroom and…read moremaster bedroom in my retirement apartment, and he took away all the small spots that were in the living room where I eat over in one corner. He took the few spots that were in the master bedroom. AND....the bedrooms were dry 3-4 hours, and the living room should be dry in 4-4.5 hours! My carpets have never been that dry, that fast. Guy was good at everything, including texting to let me know he was 10 minutes from arrival. I don't think you can go wrong with Guy! If there were 10 stars, he would have gotten them. (I am a senior and don't know much about sending photos with my phone, so sorry I can't add a photo of my lovely carpeting.)

Tubro Carpet Cleaning

4.4

(61 reviews)

They charge a 3.5% surcharge if you want to pay with a card. You have to pay, to pay them. Do not…read morerecommend.

I've used this company in the past and they are great. However, I had another company come to…read moreclean my carpets upon request of my roommates who got a "better quote" than Tubro. That better quote was cheaper and so was their service/quality. I immediately called Johnny at Tubro and he immediately came to see my carpets again. Johnny agreed that he could do better and the next day Johnny was at my door to clean the carpets. Tubro might be a little more expensive, but the quality of work and Johnny's professionalism was well worth paying for even if I already paid another company the day before. "Buy nice or buy twice". I am so thankful Johnny fit me into his schedule, met and exceeded my expectations. Thanks Johnny!!! The before pics were AFTER the first company "cleaned" the carpets. The after is what Johnny at Tubro did for me. :)

Spotsfree Carpet Cleaning

(3 reviews)

These guys are great! One of the owners showed up to our home and first gave us a free quote. We…read morethought about it and decided to move forward with the bid they had given us. We have a good size home with 4 bedrooms and half of our home is carpeted. They did the whole thing for $220. I was amazed!! The quality of service was superb. We would have these guys back in a heartbeat. Thank you Spotsfree Carpet Cleaning!

Wow, what amazing results! I called some of the companies I heard on the radio and then rembered a…read morerecomendation from a neighbor a few years back. So glad I did, Najib did a wonderful job. Punctual, competitively priced, and quality work. He came out the same day I called and asked for a quote and booked the job 2 days later. The competitor just priced out the job over the phone through a call center. 5 bedrooms and living spaces all done while I was at work. Came home to remarkable carpets. Will definitely be using him next time and wont wait so long between cleans.

Evergreen Steam Clean & Restoration

(38 reviews)

We needed our carpet cleaned in our living, hallway, and 2 bedrooms. Tessa quickly provided us with…read morean affordable quote and was able to promptly get us scheduled. We were more than pleased with their quality of work and how clean our carpet came out. We highly recommend and have already referred a friend to utilize their service.

*** UPDATE *** After my last review "Tessa" the owner…read morereturned less then a week later and recleaned the spots and now it looks great, she knows what she's doing all of them are gone... This family owned & operated small business, brings back the old fashioned Customer Service of yesteryear, very easy to communicate with & caring, I would recommend them to my great grandmother if she was still alive ; Great Job "Tessa" ThankYou

Second Nature Cleaning

(2 reviews)

Lauren was very good and she really did good job in move out cleaning.She took her time and did…read moredetail cleaning.She did awesome job in getting the house cleaned and ready for tenant.I would strongly recommend second nature cleaning to anyone in future who r looking for cleaning their home.

Lauren is lovely. She was honest at beginning that our house would be more than she quoted over the…read morephone. I appreciate her honesty. Our house had not been professionally cleaned in three months and she did the best with her time! We previously had a three to four person team, so it was a lot for one person.

Blue Ribbon Carpet & Upholstery Cleaning

(83 reviews)

I hired Blue Ribbon back in July when I needed a basic carpet cleaning before moving in. Bob was…read morequick to answer all my questions prior to booking their service and gave me a quote that was the best out of all the other businesses I contacted. Their guy, I think his name was Jim, came out on time and did a great job! Highly recommend and will hire them again in the future if needed.

My rug was cleaned well and on time. Service was friendly and the price seemed fair (I've never had…read morea rug cleaned before so I don't have any reference). I would use this service again.

Brothers Carpet Cleaning & More

(44 reviews)

Requested carpet clean for living and dining area. Very easy to schedule online. Pretreated some…read morefood grease stains. Always does a good job. Price is reasonable too.

I am a realtor/property manager/home owner and have used Brothers MANY times. Gary is the absolute…read morebest! Always on time, professional, and WOW - gets carpets cleaner than anyone else I've ever worked with! I could not recommend Brothers more highly... Having someone I know without a doubt I can recommend to my clients is so important and I am so grateful for Gary! Check out these pictures for a before/after of an incredibly difficult job I gave him recently. AMAZING work. The owner was so happy she nearly cried. Best carpet cleaner ever!!!

Guaranteed Carpet Cleaning Service

(7 reviews)

We just purchased our home and wanted to get all the carpets cleaned before our furniture arrived…read more Joel made time and fit us in. Joel takes his trade very seriously. He pointed out problem areas with the carpets and took his time to make sure everything was done right. Joel is a great find. Thank you again for coming out on such short notice and exceeding my expectations.

Joel Came out to my house and cleaned my carpets. I didn't think they were cleanable. I had major…read moretraffic areas and stains in the carpet but I just had to try and get them cleaned one last time before I can replace them. Joel came in a gave them a quick look and just said "OK". He gave them a little extra love and after about two and a half hours all of my carpeted areas looked extraordinary. I will absolutely be calling him in the future for my new carpets when it's time for cleaning. Great pricing on large houses. I have 4 bedrooms , living dining combo bath, stairs and loft, $300.00 was the total. Having worked for the carpet cleaning industry my self, this to me is good fair pricing. Great job Joel. Thanks

David's Flooring of Seattle

(91 reviews)

OLD SCHOOL INTEGRITY & WORKMANSHIP…read more David's Flooring did a wonderful job on our new house in Issaquah. We are very pleased with the results. From the beginning, Eric and Cole were very responsive & helpful in assisting us with material and color selections and suggested products with superior quality & durability while staying within our budget. After months of shopping around, we decided to have David's team install LVP, carpet and handle all our millwork and casings which included complicated compound angles on our staircase. Their workmanship and attention to detail was very professional and more than met our picky expectations. The old-school honesty and integrity of everyone on David's team was truly refreshing. Eric managed our project and kept it on-time and on-budget. His attention to communication was impressive & timely even at 10pm at night and on weekends. We requested a few change orders along the way and they were charged at straight time and materials without the extra mark-ups most contractors tack on. Adrian was our onsite supervisor and was there every minute of every day. The flooring lead, Sergey and the carpet lead, Hector kept me informed and made suggestions that improved our end result. Over the last 42 years our family has built a number of custom homes and the experience with David's flooring was by far the best and was actually enjoyable. We would/will definitely use Eric and his team again and highly recommend them.

We just completed a full flooring project with David's Flooring of Seattle -- refinishing the…read morehardwood on our first floor and replacing all carpet on the stairs and second floor with COREtec LVP. As a homeowner, I couldn't be happier with the experience and highly recommend them. Vitaliy was excellent to work with throughout the process. He communicated openly about costs, risks, and timelines. His initial quote was the most thorough and detailed among all the bids we received (e.g. including a potential subfloor leveling cost range upfront to avoid surprises later on). He was also open to incorporating a written addendum I provided alongside the standard contract so that all project expectations were clearly documented from the start. When a supplier mistake from Shaw Floors delayed materials and forced my family into a longer Airbnb stay, Vitaliy stepped up and helped cover the ~$1,500 extra cost. That meant a lot to us. The crew treated our home with respect, the floors look beautiful, and throughout the project I felt I could truly trust Vitaliy and David's Flooring. I would absolutely use them again and recommend them to other homeowners for flooring work.

Hardwood Plus

(76 reviews)

We had a great experience working with Erik and his team…read more Erik managed our floor installation project from start to finish, from helping us choose high-quality flooring to the final baseboard painting. He spent his time helping us find the right hardwood color, brought multiple full-size samples to our house so we could compare everything in our own space, and offered very competitive pricing. His team is also incredibly skilled, they handled some challenging parts of our project, including matching the height of the new hardwood with the existing bathroom tile, and the final result looks seamless. Finally, the baseboard painting was absolutely flawless as well. We're extremely happy with how everything turned out and would absolutely hire Erik and his team again!

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

Maria House Cleaning Service

4.3

(226 reviews)

Now it is very hard to find a company that truly provides high quality service and meets your…read moreexpectations. This cleaning service was professional, attentive, and easy to work with. They paid attention to small details and really listened to what I wanted. I am very happy with the result and can definitely recommend them to anyone who is looking for reliable and careful cleaners.

We've been using this cleaning service for about 2 years now and have been very happy. My wife…read moreworks from home, so having a clean, refreshed space makes such a difference, and our cleaner always does a great job. They're reliable, consistent, and easy to work with, which we really appreciate. Overall, a great experience and I would definitely recommend them!

A&K House Cleaning

(115 reviews)

Prompt response, fair quote. Oksana did an excellent job…read moredeep cleaning the entry level of my home. Will definitely use A&K again!

Enlisted the help of A&K House Cleaning for a move-out on a 3,760 square foot home…read more I appreciated the fact I was able to book them with short notice and the 2 cleaners were able to finish the work in 1 day versus the initially quoted 2 days. Communication was excellent and the pricing while on the higher end was clear and transparent. I was extremely happy with how sparkly the bathrooms were and how well the shower door tracks were cleaned. I also appreciate the close attention to smudges on the walls and staining on an old sink in the laundry room. The overall work was good but if I had to nitpick they could've done a more thorough job on the harder to see areas such as the kitchen baseboards and the window tracks (closed position) and the dusting of the blinds. Upon giving feedback, the impressively hands-on owner, offered to send a cleaning professional over to rectify the overlooked areas and offered his sincere apologies. Sadly, in the rush of moving out didn't get photos of what they did well. Would still hire them again but would just pay closer attention to the completed job. I will admit it's reassuring to know they are quick to remedy the situation.

Henry Hardwood Floor Service

(96 reviews)

cannot recommend Quang and his crew highly enough! They recently installed oak hardwood in our…read more110-year-old home, and the results are beautiful. Quang offered the best prices, was always on time, and his crew worked incredibly hard with great attention to detail. What truly sets him apart is his ability to problem-solve. Our historic house came with a bundle of surprises, including a sagging floor and subfloor issues. Quang knew exactly how to handle it, even building a support wall in our basement to make sure everything was structurally sound. Even after we moved in, his customer service was top-notch. We asked him to take care of a few minor details, and he was on time and on point every single time. I would hire him again in a heartbeat

Henry and the team know the business. They didn't try to sell me, in fact, they educated me and…read moregave me better ideas on hire to preserve my hardwood floors for yours to come. Their pricing was much lower than competitors and their scheduling was spot-on. Highly recommend.

Northwest Flooring

(43 reviews)

Vlad and his family did excellent work on our 60s oak hardwoods that had been covered by carpet…read morepreviously. We wanted the floors revived and refinished before we moved in, and Vlad and his brothers were communicative, transparent, quick, and professional. Our project was split into multiple steps (because of us, not them) and they graciously planned around us and came back multiple times throughout the project. They even gave us the suggestion of starting the floors, and then coming back to finish them after we finished painting walls because of dust, debris, etc., to make sure we were happiest with the end result. When we had questions or any concerns, they were quick to call, give tips, and come back to assess or change something based on our preferences. They even gave us some of the product they used so we could match our baseboards and fill them the way they suggested. I would highly recommend them for any flooring project.

We have a large area of hardwood flooring to refinish, I contacted 4 contractors and decided to…read morehire Northwest Flooring to do the work. They are family-run business (Serhii, his brother and family members do all the work), Serhii is a great communicator and he responded to my detailed questions in writing very clearly while some other contractors don't care to spend that time/effort. Their pricing is also pretty fair. During the project they worked hard and kept the schedule as promised. During the process some unanticipated issues came up and they showed flexibility and willingness to change the scope of the project and schedule accordingly. They are detail oriented. After we had them reinstall all baseboards there was one place we were not quite happy, they came back and fixed it. The end result was beautiful and it had been a great experience working with Serhii and his family crew! Northwest Flooring is definitely at the top of my list for any of our future hardwood flooring needs!

Handy Terry

(17 reviews)

Terry is very good on fixing my sliding door He is very…read moreresponsible and on time I will hire him again

I would give extra stars if I could. Our project was definitely beyond a do it yourself. We had…read moreold cement steps that were initially poorly made and over many many years settled to the point that we had a 12 inch raise. We wanted that fixed but also something that added a great look to the front of our house and was reasonably priced. We got more than we could have expected. Will be reaching out for future projects.

Ukrainian Quality Cleaning

(36 reviews)

I wanted to come and immediately write a review. Ukraine Cleaners was recommended by a trusted…read morefriend and WOW were they great. Both women arrived right on time, got work, and did an amazing job. Every corner was cleaned the way I wish I could make myself do it. I walked through after and it felt like it did the day we moved in, perfect. We have two LARGE dogs, and it is like night & day from the grimy corners that happen (because life!) and how the space feels now. The value, quality, and cost were perfect. Booking was easy, and the communication ahead of the cleaning put my mind immediately at ease. Highly recommend without reservation!

Wow!! Uliana arrived a little early but waited until exact time to come in, so considerate. She…read moreimmediately got to work and worked extremely hard for several hours while I was working in my office, uninterrupted. Better than I expected as the cost is unbelievably reasonable. I will definitely be using them again and again.

Kitchens Floors & More

(2 reviews)

I was extremely happy to have worked with Jon at Kitchen, Floors & More at Kent for my kitchen…read morecabinet redesign. Jon is very knowledgeable and extremely helpful. He spent more than an hour to help visualize on computer what the cabinets would like, given the design and placement choices, he was very patient throughout and provided his inputs based off of his experience and contributed towards the success of my project over all. Thank you Jon, for your kindness and willingness to go above and beyond to make my cabinet installation project a breeze.

We purchased our cabinets from Jon and Cameron. They were very helpful in guiding us through the…read moreprocess. Great customer relations. We love the cabinets. I will update with pictures when the kitchen is complete. The Wylies

Buffalo Hardwood Floor

See more unrecommended reviews

(31 reviews)

David did a great job with my 26 year old hardwood floor full of scratches and what seemed to be…read morepet damages. He was communicative, patient, and efficient. For a smaller job like mine he offered a competitive value. I would recommend his business to anyone refinishing their hardwood floors.

I've worked with this company 4 years ago and again recently because of the premium quality. As far…read moreas service, they brought all the red oak to install and I changed my mind and they took it back and brought white oak without any hesitation. They made sure I WAS SURE and worked with me politely and patiently throughout. Highly recommend.

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21 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Traci B.

9 years ago

First off, My dog totally trashed my apartment with her stinky pee. I have had another company clean it, but was dissatisfied, So I had Empire clean the next two times, they did a good job. Then we had it done two weeks ago. A tech named Dale contacted us 2hrs prior to arrival to see if he could show up early, but my wife was not ready so he waited. Then when he got here he communicated the plan with my wife and was very willing to do what she requested. He then did the work while my wife ran some errands. She was a few minutes late getting back, but Dale waited because he wanted to make sure she was satisfied with his work. The carpet was freshly cleaned and look very nice. But as we knew we would not know the true results until it was completely dry and we had a few days to walk on it. Here we are two weeks later, and our carpets not only look great, they almost look new and we cannot smell any dog pee. At all. Dale did such a good job and put in so much effort that our home feels new to us. It actually inspired us to re decorate because it looks so nice. I would totally recommend this company. The two other experiences were real good and this last one with Dale was perfect. And for all three the price never breached $150.00. You will not go wrong if you trust these guys to do this work for you. AND if you want a total professional who takes pride in a job done better then its best, ask for Dale. Thank you so much Empire and thank you Dale. And for anyone who thinks I am not a real customer, Look me up on Facebook. Paul Patterson, Ruston Washington. I used my wife Traci's Acct to post this. read more

Kailyn S.

6 years ago

I have never been so disappointed in such a large company. They came & cleaned the carpets, did sanitizing treatment to get rid of dog odor on 1.5 yr old carpet & nothing changed. Their customer guarantee "doesn't imply anything other than covering returning stains". I was told that they could come back and charge me $50 to $150 to come back and add more sanitizer to try and get rid of the smell but if that didn't work then I would have to replace the carpet pad, sanitize my floor, and then put the carpet back...... I'm not lying $100 per sqft for them to clean my carpet. Not satisfied in their half ass guarantee. Not worth the paper they wrote it on. read more

Malene R.

9 years ago

I have used Empire Chem-Dry for years, and highly recommend their services. I ask for Mike or Cole, who have both done excellent work for me over the years. I've never been disappointed by the outcome! Being able to essentially replace all the furniture in far less time than traditional 'water' methods make sit that much better!! The fact that the carpet and carpet pad aren't saturated means I won't have any stains 'pop back up' in the next week or so, as is the case with steam cleaning. Professional, Courteous, Prompt, Effective, Reasonably Priced - what more can a homeowner ask for? read more

Alice M.

104

9 years ago

This is my first time using empire Chem dry Bellevue. I spoke with Brent on the phone and he was able to arrange people to come over the next day. The crews (Cole and another guy) arrived on time and they are very professional. My family were out of town so we were not present. However, I was informed of every step. They took the time to clean and we are very happy with the result. Our carpet looks very clean. They even left a carpet cleaner for us on the table as a small gesture. I highly recommend this company! read more

Allan C.

11 years ago

Great Job cleaning my sofa and loveseat! These guys were great. 1.Easy to Schedule -Was very surprised how accommodating Elaine was with the schedule. 2.Tech was on time and completed on schedule. 3.I could tell the tech "Mike" has been doing this awhile as he was courteous, professional, and explained all the potential cost ahead of doing the job. I felt absolutely safe leaving things around. 4.Very pleasant throughout the process. 5. I will definitely use them again! read more

Charman S.

9 years ago

These guys are prompt, efficient and very pleasant with whom to work! The first time I called them they came out same day because I had a dog feces accident that needed to be cleaned up right away. They were able to get the stains out much to my surprise and happiness as the carpet was only 3 months old! I just had my 6 month cleaning and they came out again promptly and the guys were very friendly and efficient. I highly recommend Empire Chem-Dry! read more

Madeline T.

9 years ago

Empire Chem Dry gets 5 stars in everything. They answer their phone and promptly set up an appointment. They show up on time. Dell is awesome. He got out several "tar" type spots that I had tried to get out without success. Since he was here he cleaned two bedrooms and did it quickly. They do NOT bait and switch. He gave me three options on cleaning and did not up the price. I would highly recommend them. Thank you, Dell. read more

Roy L.

9 years ago

If there was a minus this is the company that deserves it worse than a bunch of Carnival clowns do not fall for the coupon this is an upsell game as soon as he walks in the door he's a thief and make sure you pack their technician down before he leaves this man walked into our house and presented their crime and then wasn't satisfied without taking more this man stole from my house and I would not trust them in your house read more

Sunny B.

9 years ago

This is my first time using Chem-Dry and I will definitely recommend the service. Mike was our technician and was friendly and professional. I used the Val-Pak coupon and did pay extra, but that was because I requested extra service to include stairs. There was no hard sell to push the extra service. We're very happy with the results and will definitely use Chem-Dry again. Thank you Mike! read more

Angela M.

9 years ago

Michael was very professional, he answered all of my questions and informed me on other things I did not think to ask. He was very thorough and careful of walls and corners, and he did not even mind when my two year old wanted to show him his "tape measure" skills as he was measuring my carpet. Thanks Michael for being a good sport and for doing such a good job! read more

Stacey W.

8 years ago

Just had my carpets done for the season and couldn't be happier. Most of all I would like to rave about my Technician . He was very courteous knowledgeable and friendly. will definitely request him next time. Great job Mike McFarland you do your job well read more

Elizabeth N.

14 years ago

I wanted to express how pleased I was with not only the work and end result, but with the manner and courtesy that these guys showed while in our home. I was very impressed and will definitely be calling again. THANK YOU, julie read more

Sasha T.

9 years ago

Service was simple, fast, and excellent!! Called and schedule same day service for our carpet cleaning and wet carpet water extraction, they came out the same day and finished within an hour. Clean, professional, and spotless. read more

ToomToom P.

9 years ago

I have used Chem Dry in the past and my carpets always came out wonderful! Mike always does a fantastic job! Professional, hard working and courteous. Thank you for always doing such an outstanding job! read more

Kris T.

9 years ago

I've used Chem-Dry for years. I love that carpets dry in just a few hours. This time, we needed clean up after our supposedly house trained dog - wasn't. The carpets are clean and deodorized. read more

Michaela P.

9 years ago

Chemdry came to our house to clean the carpets and our couch. Very good service! This our second time using their services and it won't be our last. Thank you Chemdry! read more

Brandy G.

9 years ago

Awesome service! Mike was phenomenal, very thorough and friendly. We only use Chem-Dry and this is why, because you are hands down the best!!! read more

Jackie A.

9 years ago

Great job. On time, polite and went the extra mile to help get the smell out of my carpet. Will definitely use them again!

Brendan H.

9 years ago

The guys did a great job. Arrived on time and got the work done quickly. The price was good too. Thanks!

Christopher B.

9 years ago

Very stratified customer. Will definitely refer and use this service again.

Empire Chem-Dry - carpet_cleaning - Updated August 2026

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This was supposed to have been a "deep clean" and I am very disappointed that not only was this NOT…read morea deep clean, but whatever they did do was not done well. What a disappointing waste of money. - They completely forgot the downstairs bathroom - The kitchen floors were mopped with dirty water and there was a thin, powdery film on the floors - I specifically asked to have the cob webs removed from the ceiling lights, this was not done - Master Bath shower floor was completely avoided and left untouched and cleaner was left on the glass shower door. - Household items were "dusted around" and not moved. - Many items were not cleaned and left dusty - I asked to have the blinds cleaned and many rooms were left dirty I have since hired Rain City Maids that will come regularly and not only did they provide a checklist for every room they cleaned, but they did a superb job. I will be using RCM on a regular basis, and I will never use this company again. =:0(

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(13 reviews)

We had a minor water flood under one of our bathroom sinks after finding that a drain trap…read morepartially came apart apart. I called this company around 12:30PM on a Friday and DeeDee, their office manager called me back immediately and arranged for Donn, their estimator, to come out at 4:00PM. Donn took moisture readings and found that there was so little moisture that we didn't need a claim to our insurance company. That was good news as this was a brand new bathroom (4 years ago). I was very concerned that I couldn't dry the cabinet quickly enough to avoid moisture causing a future mold problem. He said that the fan that we already had setup blowing air into the sink cabinet would be adequate. While our flood didn't result in any demo and/or construction work, I was so impressed with how professional their response to my problem. I know a fast response to flood issues is a very important thing to minimize damage. So, for this part, this company has that together and so professional. Thank you 911 Restoration!

We had a couple roof leaks that turned into major damage of walls, insulation, ceiling, and…read morehardwood floors. Donn from 911 Restoration in Bellevue managed the entire project for us, including dealing with the insurance company. Because our floors had to be refinished, we had to move everything out of our main floor and be out of the house for several weeks. Donn coordinated all of the work (movers, floor refinishers, wall and ceiling repairs, painting, cleanup, etc.), made sure it all got done on time, and came in on budget. Our only issue was the time it took to get some of the final painting finished, which was delayed due to the shortage of good painters. We appreciate the great job that Donn and 911 did to manage our project, and would recommend them without reservation.

Spring Season Roofing

(1 review)

Spring Season Roofing LLC replaced my roof in January.The work was complete in 1 day removing and…read morehauling all old materials and replacing with quality product. The crew was on time. Once the old roof was removed, water damage was uncovered and as indicated in the estimate was very reasonable in replacing the extra materials needed. Before leaving they did a thorough job of picking up debris bits. I WOULD RECOMMEND THEIR SERVICES

Schock Construction and Design

4.3

(6 reviews)

This was our second project with Schock and if we have another project we will use Schock. His team…read morewas professional, responsive and did great work. Steve and his team were excellent in providing solutions. The design team was also great and provided the perfect amount of support. Whenever we had issues or concerns, the team dealt with it. Project was also completed on time.

Steve and his team are terrific to work with. The outcome of my bathroom remodel was perfect. I…read morewould not hesitate to hire them again.

Craftsman Closets

(4 reviews)

Just wanted so say how happy I am the way things turned out! The ideas I had and gave to you, along…read morewith your expertise were beautifully brought to life before me. Awesome work and thank you again!

Cody does amazing custom closets! Very high quality craftsmanship. He did a great job designing a…read morecloset that fit all of my needs and was attentive to any requests I had. He is a pleasure to work with.

Collett Construction

3.9

(7 reviews)

Recently my kitchen sink drain separated and was draining into the crawlspace of my house for an…read moreunknown period until I discovered it and the damage it had caused, which was significant. I hired another business to do address the plumbing repair itself, and was referred to Collett Construction for the damage remediation, which included water damage around the kitchen sink, cabinets, and flooring. Cameron, Tony, and Robbie did an amazing job with the project and they were wonderful to have in my home while they were there. They were kind, courteous, and professional, and I was kept informed throughout the project about what to expect. Cameron was very transparent and honest up front by letting me know up what parts of the job might include unknown costs, which was helpful for budgeting and expectations (they also offered financing through GreenSky which was helpful, and something I've used on other emergency projects on my property). The work involved removing my kitchen cabinets, sink, and granite countertops to remediate the water damage behind (drywall, parts of the cabinet structure, etc). They did great work and helped improve a few things while they were in there that had been an unknown problem for years apparently (faulty wiring with a hacky and dangerous fix apparently from previous owners, updates to eroded copper piping, and upgrades to aging water shut off valves). They also addressed an issue with my kitchen ceiling from a leaky bathroom upstairs while they were there, which I was super grateful for. Definitely would hire again and recommend to anyone looking to hire them!

Nobody wants to hear they have a bigger problem than they were hoping. I had three plumbers come…read moreand Cameron was the one I felt the most comfortable with after a friend's recommendation. He explained things to me like a normal person, because hey, I'm not a plumber. Setting up scheduling to get the re-pipe done was smooth from talking to the Colletts. Moving on to the day the job started... cue Nick the Plumber. Nick became the person of my dog's adoration, who cares that I feed him. He was thorough in explaining the plans for each day, communicating changes as they arose, cleaned up each day, and ensure my dog wasn't ignored and got all the pets he needed. The permits were handled and the inspection was flawless. The only hiccup was when it came to the Sheetrock/drywall to close up my walls with another company. I expressed my concerns and issues I was having with the Collett team and they addressed the issues right away. Nick came out to check things, redo some work, and Cameron stopped in after the job was done. Having such a large job done on your home is costly and stressful from any company. However Collett Construction made sure they were there, communicated, and helped alleviate any stress when possible. I will definitely use them in the future for additional projects.

Windows Are Us

3.5

(15 reviews)

Ricky and James were so helpful, very responsive, super fast fix for a whole window, and came out…read moreon a weekend. The whole endeavor took an hour. Low prices and friendly, can't recommend them enough. Great guys in general.

Everything that could go wrong went wrong!…read more Ricky first of all has great people skills. I thought he was a nice guy and I wanted to give him a shot. Except when it came to having patience with me choosing my windows. Isn't that what they specialize in? I could easily set that a side, because sometimes it does take me a while to choose what I want. I really tired to give him the benefit of the doubt. So, I finally decided what windows I wanted, and he ordered them. After installing them, he ordered the wrong window. This was never fixed. We went round and round about the size and he ordered the shorter one. I have it in an email, his attention to detail isn't that great. Ok, small mistake right? But it didn't end there. He brings in young guys to install the windows and cuts everything short as they build the window frames. He rigs it. His job looked incredibly sloppy. The walls aren't load bearing, it will be hidden, so it should be fine. I'll let it go. He continues to make mistake after mistake. He cuts one of my gutters, he uses longer nails than he should have, he forgets to insulate a window, he caulks around the window leaving huge lumps and a mess. But, now a 2 day job turns into a week, and I'm not sure when the job will be done. He shows up late and then leaves early. He ends up cutting boards short, and borrowing our boards, tools, paper towels, etc. At the end he was suppose to clean up, and he left his trash in my concrete dumpster. I txt him, and he starts to argue with me. Apparently his co-worker left it in the dumpster. He tells me that he'll send a gift card to make up for the mistakes, and never does. Every little thing that could go wrong went wrong. Basically, his attention to detail is poor, his excuse after his excuse was hard to communicate with him, he wasn't reliable, he could talk the talk, but when it came to doing that work, he just couldn't do it. I would spend the money and use another company that is more reliable. Please see photos for caulking, and gaps on the boards.

Valley Fireplace And Chimney