Used them on multiple houses. Always come and do a very thorough job and explain what has been…read morecovered. This most recent time they came out the next day because it was an emergency. I would highly recommend and will continue to use

I had put out a search through Yelp to find a fire place repair service. Asher Ohana from One…read moreChimney Services responded immediately and even texted me. I ignored him at firstbecause I was intimidated just by looking at their website. It shows pictures of them repairing old style chimnies. Mine is a modern insert type. However, I decided to text a picture and ask if he repaired this type. Of course he does!! We scheduled appt. in the same week. The problem with ours was the pilot kept going off & on for several months then completely went off. Asher immediately found the problem. I think it took more time to unscrew the face plate. There was a loose wire causing all these problems. Asher explained why this happens. He only charged me for the service fee. Asher is honest & professional. I am really satisfied with his work and will call in the future for any repairs.

Unprofessional and shoddy work sums up my experience. They got paint on light switches, outlets and…read morewood trim, dripped on the floor and counter tops, left a huge mess of paint in our sink, and even left behind half-cleaned paint brushes on the seat of our exercise bike. Takeout containers were left behind in our home at the end of the first day as well. The real kicker was discovering that they had been peeing on our patio right next to our hot tub! So gross and unnecessary...

CHRIS is a nice guy but I was not happy with the paint job he did in our home and I would not use…read moreagain.

Sean is a very nice man, hard working guy, at first I was surprised to hear about my liner for my…read morechimney and the cup was bad. Sean was the only reliable person that not only gave me a great deal for doing both for $3,100. He just got the project done by himself working 2 days in a row. He was able to provide honest assessment, and very fast repair to be able to use my fireplace again. I can already feel the difference, there is no more smoke smells in my house which was my goal. Highly recommend.

The team at Chimney Pro is excellent. I reached out to get an inspection of the fireplace that…read morestopped working. They were responsive, clear in their communication, and offered a budget-friendly inspection solution. They scheduled a visit within a day of our message exchange, the person (Sean, I believe) showed up on time and gave me the full breakdown of what was happening and what needed to be done afterwards. Now that I am clear on the repairs that would need to happen, I will work with these guys. Great service

Friendly people, quickly done (hour!) kept the house clean and offered good advice. I plan to use…read morethem every year.

Responsive, prompt, professional. They made an early appointment on day of when requested. That was…read moregreat. Super helpful. Fixed the issue easily. Will use again.

Absolutely amazing. Quality unbelievable and best customer service imaginable. They were able to…read moreupdate our curved garage doors so we can get our cars in and you would never know it was changed.

I decided to update the look of my 1980 house with stacked stone on the exterior, and called Steve…read morebased on a recommendation from an Eastside stone materials provider. He came out and gave me recommendations on what would look good for height of the stacked stone on the front of the garage, and height and width of the pillar wrap frames for my general contractor to frame in before adding the stone. Steve recommended a narrow shelf edging between the stone and siding on the garage, and a . They came out a day early, and what Steve and his son custom built with the hand-cut caps and trim looks even better than I thought it would. It's absolutely perfect, looks top-of-the-line and is well worth the price!

We recently hired Monroe Fireplace & Stove to replace an old gas stove with a stacked stone…read morefireplace. Damon, the owner, was great to work with. He came out to discuss our project in person, take measurements, and really listened to my design vision. The project started on time and was completed earlier than expected. The work team (Craig, Steve and Bill) were all pros. We can highly recommend Monroe Fireplace & Stove!

DO NOT GIVE THESE PEOPLE YOUR MONEY UNTIL YOUR JOB IS FINISHED *AND* CORRECTLY INSTALLED…read more I deeply regret hiring this fly-by-night operation. Monroe's management/customer relations team has been nothing but disorganized, unresponsive, and full of excuses when it comes to resolving their own procurement and operations problems. Essentially, we've been trying to get them to finish the job that we paid them for in January--almost 4 months ago!! We hired Monroe to replace a wood-burning fireplace with a gas fireplace, including demo, installing new slate tile trim and hearth and a new mantel. The main work was done in January, and I have nothing but good to say about the subs who actually did this work. They were efficient, professional, worked fine around our pets, and we're happy with the new fireplace. HOWEVER, the mantel that we ordered from Monroe was not right, not even close to expected, so we told the subs not to install it. Monroe agreed to order a replacement, and they demanded that we pay the rest of the invoice in good faith. In the months since, we've contacted Monroe countless times via email and phone, and each time, we have to reintroduce ourselves and re-explain the problem. Each time, Monroe tells us that the mantel is on its way, or it's backordered, or it's in the facility but they haven't scheduled the install yet, or whatever. Damon is always busy/out of the office/will call us back, despite countless messages left on his line. Monroe Fireplace is still blowing us off as I write this.

Booking the assessment was east and efficient. Bruce came to inspect our chimney - he was prompt,…read morethorough and very efficient. Luckily, we had minimal creosote buildup, so a full cleaning wasn't necessary, but he installed a chimney cap and said to call them again in a few years. I appreciate his honesty in assessing what we truly needed. I will be referring friends to Emerald City and will definitely call them again.

Great price. Allowed me to select my own brick color/finish. Didn't break even one of my concrete…read moreroof tiles. Complete rebuild right down to attic floor-only bid that included that part, which is code! Highly recommend.

We needed the chimney pipes reinstalled on my son's wood stove after a remodel. The service person…read more(Jesse?) arrived on time (a little early, actually), inspected the situation, and showed me how to do it myself (and even gave me the necessary screws). Also pointed out that the bricks in the stove needed to be replaced and told me where to get them. Saved me a lot of money. Very pleased...not common to get service like this anymore.

Jesse arrived within the time window and did a great job. He inspected our chimneys with photos of…read morethe details in all of them, and emailed the full report with a detailed estimate breakdown the next day. Very professional and knowledgeable.

Honestly, the price tag was pretty high in my opinion, but they provided free estimate during the…read moreweekend, and were able to fix my fireplace ignition on the same day. Worth it!

Having just moved in and winter approaching I chose to get my gas fireplace serviced as there was…read moreno record it has been done by the previous owner. I chose Genesis due to their very high reviews. Sean was excellent. Very friendly, very knowledgeable and did not mind questions or showing how to turn on and off the pilot light. They did a great job. I would highly recommend this company for your gas fireplace service.