Asher and Ben cleaned our chimney and repaired the cap. They were prompt, courteous, professional,…read moreand did an outstanding job. I highly recommend their services!

Fantastic service. Julien did a great job and clearly described everything to me. Will hire again.read more

Look no further for your painting project. Chris and his team were fantastic and here's why…read more Responsive: Chris was extremely quick to reply to my many questions and he answered each one completely and intelligently. Customer Service: Chris and his team went above and beyond the scope of work we agreed upon and during the final walk through, fixed some issues that I didn't catch. He understands how to make the customer happy. Honest: Throughout the entire process, Chris was upfront, honest and followed through with what he said he would do. Having hired many contractors, this is a rare trait. I highly recommend CT Painting and Stone for your project. There are a lot of painting companies in the market...but look no further. Your search can confidently end by hiring CT Painting and Stone.

Asked for an estimate. Response - "I will call you Monday" It is Thursday - no call. I fear that if…read morethere is a problem the follow-up will be similar.

Chimney Pro Solutions is a top notch company. Very easy to work with, prompt and fair. I highly…read morerecommend their services

The team at Chimney Pro is excellent. I reached out to get an inspection of the fireplace that…read morestopped working. They were responsive, clear in their communication, and offered a budget-friendly inspection solution. They scheduled a visit within a day of our message exchange, the person (Sean, I believe) showed up on time and gave me the full breakdown of what was happening and what needed to be done afterwards. Now that I am clear on the repairs that would need to happen, I will work with these guys. Great service

Had Genesis Home Services replace a 36 year old chase cover on one of our fireplaces in Maple…read moreValley mid June 2026. Also had them replace the wood trim around the top of this zero clearance fireplace. It took about two weeks for the fabrication of the new stainless steel chase cover. This wasn't an easy install, 28' up on a 8/12 pitched roof. David, the project manager showed up with two workers and got the job done in about five hours. They did a great job, removed old chase and wood trim around the top, installed new chase, wood trim and painted all new material to match existing house color. I had three other chimney companies come out and give bids, none really seemed interested in doing this job, all were looking for masonry work or a bigger project. I would use this company again for any type of chimney repair work.

David was so great! He taught us about our system, being from California we weren't super familiar…read morewith our fireplace so he taught us so much about it! Showed up on time as expected and learned a lot! Super appreciate him and Genesis coming out to service our gas fireplace unit! Would absolutely recommend this business for anybody that needs service on their gas fireplace.

We moved into a new house recently. On our first day of heavy rain, water started dripping steadily…read morefrom the plate where our stovepipe meets the ceiling.I did a quick search for folks who work on woodstoves and found craftsman masonry. I gave them a call, explained the issue, and we set a time for to take a look the next day. After a quick look at the roof, Steve determined the pipe hadn't been put together correctly. They fixed the issue and ran a new bead of caulk, explaining that it should fix the leaking I'm seeing inside, and to give them a call if it persists. When I asked what I owed them, they said there was no charge - I couldn't believe it! I'll certainly be reaching out to Craftsman Masonry in the future!

Absolutely amazing. Quality unbelievable and best customer service imaginable. They were able to…read moreupdate our curved garage doors so we can get our cars in and you would never know it was changed.

I've got a problem with my gas fireplace and sent out a bunch of requests here on yelp asking for…read morehelp. Damon was the only one who's replied with some instructions and tips on how to deal with it and following his lead I was able to find out there's no problem, but some confusion (that's my first fireplace) Yet, he was the only one who's come back with some advice, while everyone else started telling me what do they charge for the diagnostic. If I'll ever have a problem again, Monroe Fireplace will be my first choice because of their honesty

I had a fan replaced in my pellet stove because it was VERY loud. The replacement is just as loud…read moreand I'm very disappointed in the replacement. We've had service for with these guys for many years and lately these guys can't get it right when it comes to fixing my stove. I paid them 500.00 to fix the problem with no resolve. Is there any other fireplace company's that can help us out? We are senior citizen and can't afford service charges every other week. HELP.

Holy smokes (pun intended). What a great company! I called because I had a chimney cap that was…read morewonky which I thought was initially installed with a lifetime warranty by Emerald City. Turns out they installed my other chimney, a mixup on my part as I have two fireplaces. Bruce came out and inspected, rightly so, he was confused because the one they installed was in great shape! But he didn't stop there, even though they didn't install the wonky one, he made his way to the other side of the house, on a pretty darn hot day where roofs can amplify that heat and realized that was the cap I was calling about. But rather than dismissing it because they hadn't done the original install, he righted it and didn't see it as having any serious problems. He went far above and beyond. What an act of unexpected kindness! Holy smokes (pun intended). What a great company! I called because I had a chimney cap that was wonky which I thought was initially installed with a lifetime warranty by Emerald City. Turns out they installed my other chimney, a mixup on my part as I have two fireplaces. Bruce came out and inspected, rightly so, he was confused because the one they installed was in great shape! But he didn't stop there, even though they didn't install the wonky one, he made his way to the other side of the house, on a pretty darn hot day where roofs can amplify that heat and realized that was the cap I was calling about. But rather than dismissing it because they hadn't done the original install, he righted it and didn't see it as having any serious problems. He went far above and beyond. What an act of unexpected kindness!

I contacted Emerald City because I thought my chimneys needed cleaning because I'd been in my home…read morefor decades and I don't think I'd ever had them cleaned! I told them this, but when they came out, Bruce and Scott, they could easily have told me that my chimneys were a disaster but instead they said that they were great and didn't require any service. I appreciate that kind of honesty and ethical operations when I deal with a company. There was a small crack inside one fireplace that they filled quickly and inexpensively. They were both professional, personable and, most importantly, sweet to my dog! My furnace chimney will need some repointing in the Spring and I wil definitely call Emerald to have that work done.

We needed the chimney pipes reinstalled on my son's wood stove after a remodel. The service person…read more(Jesse?) arrived on time (a little early, actually), inspected the situation, and showed me how to do it myself (and even gave me the necessary screws). Also pointed out that the bricks in the stove needed to be replaced and told me where to get them. Saved me a lot of money. Very pleased...not common to get service like this anymore.

Jesse arrived within the time window and did a great job. He inspected our chimneys with photos of…read morethe details in all of them, and emailed the full report with a detailed estimate breakdown the next day. Very professional and knowledgeable.

Had Genesis Home Services replace a 36 year old chase cover on one of our fireplaces in Maple…read moreValley mid June 2026. Also had them replace the wood trim around the top of this zero clearance fireplace. It took about two weeks for the fabrication of the new stainless steel chase cover. This wasn't an easy install, 28' up on a 8/12 pitched roof. David, the project manager showed up with two workers and got the job done in about five hours. They did a great job, removed old chase and wood trim around the top, installed new chase, wood trim and painted all new material to match existing house color. I had three other chimney companies come out and give bids, none really seemed interested in doing this job, all were looking for masonry work or a bigger project. I would use this company again for any type of chimney repair work.

On time, friendly and professional on the phone. The service tech was very courteous,…read moreknowledgeable, and pointed out why the gas fireplace was not igniting. He also gave me tips on how to extend the life of the fireplace. Overall excellence in service at a reasonable price!