was very disappointed with the service. I felt like the technician was in a hurry from the moment they arrived. Several areas of my carpet were either missed completely or not cleaned thoroughly, and multiple stains that I expected to be treated were still there when the job was finished. On top of that, I was charged much more than I expected for the quality of the work I received. I don't feel the service was worth the price. I expected a professional deep cleaning, but instead the job felt rushed and incomplete. I would recommend going elsewhere read more

I paid Steve $247 which includes $48 for pet treatment, a mother's day gift my daughter wanted. I'm going thru chemo so its the least I could do to pay her for caring for me. I asked Steve to clean a hallway, 2 6x8 area rugs and around the furniture of 2 full furnished bedrooms. We'll as you can see the white rug has dirty water streaks, the green carpet is soaked with dirt and water. The hall is still stained. Why not lean until the dirty water runs clear. They were there for about an hour. He said I'd have to have them come back and pay to have more cleanings. Super disappointed. read more

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Showed up and started piling on the ad-ons. Redeemed the Groupon code and refused to provide any service despite being prepaid. These guys are running a scam. Steer clear and use a reputable service with more than 2 stars. Save yourself the aggravation. Get cheaper, better and more customer service virtually anywhere else. I wish I had checked their rating prior booking the "service". read more

Incredibly disappointed with the lack of quality work, the time spent on the process of cleaning, and the lack of professional courtesy. After they left we cleaned a 3x3 spot on the rug that they had "cleaned" and the water we poured out was dark brown and filled with pet hair as if the carpet hadn't been touched at all. Very disappointing. Save your money. you're paying for disappointment. read more

I reached out to the number on the website. I supplied a photo of the exact measurements of the area that needed a carpet cleaning. I asked first how much it would be ($119). They informed I could use the groupon but it would be $25 extra for the hallway. I advised him that currently Groupon was having a sale and gave a screen shot of the total being $87. He asked my zip code, then told me I was out of range. I clarified that I was 19 miles away and the Groupon clearly states with in 20 miles. He told me 'sorry no'. And the conversation ended. How unprofessional. read more

Deep Clean Carpet Cleaners - Carpet Cleaning Near Me - Beaverton, Oregon

I WOULD GIVE ZERO STARS IF I COULD! HORRIBLE!!!! My entire house was left smelling like dog crap and there was none in there to start with. I sent Steve a text to show him what my couch looks like after I swipe it with a white cloth and it's brown! He told me he didn't pee or poop or throw food on my carpet and leave it, I did. Then he blocked my number and my husbands because he said I was mean. My carpet is only 3 years old and needed basic cleaning and the one bedroom with A pet stain needed treating. And this is what I get for $630?? I am reporting this business and continuing to share my pictures, videos and text thread with Steve until he remedies the situation with reimbursement because never will that shady dude be in my house again. Scammers. Also, they were done with our 1200 sq ft and two couches in less than 2 hours and bragged to be efficient. Now, my entire house smells, I'm not sure if his equipment is dirty or what he used but nothing got clean and he doesn't care. Before he hung up on my husband he said he doesn't guarantee his services. Watch out everyone! read more

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If I'm hiring someone to clean my carpets. It might mean I'm probably too busy to rent my own and do it myself. Cleaners were supposed to arrive at 2:30 pm. I started moving all of my furniture in the house are 1:45 to make sure I was courteous and vacuumed and moved everything out of the way so this gentleman didn't have to. Got a text at 2:19 saying he needed to reschedule. My time being wasted is a lot bigger of a deal than any money I would have spent. read more

Deep Clean Carpet Cleaners never showed to our apt. 12/18. He never notified us he had to cancel. I had to message him through a text message to find out what was going on through an EXISTING text thread. He claimed his battery died the night before and he didn't have my phone. Our apt was 2 pm the next day and he didn't even try to contact me between the night before and 2pm the next day . We waisted a whole day prepping the house. I was able to make  another apt and messaged him asking about a possible discount for some of the additional stair fee due to the inconvenince for the cancelation AND for not being contacted even through he had our phone. He did not respond to my text request. For the second apt he arrived late with no notice on 12/21 I asked him about a possible discount and he got angry and left with no opprtunity to talk. I asked him to follow through on our apt as he rushed to his van and he would not stop and he drove away. I have never experienced anything like this in my life. Very poor communication and no follow through. read more

What a relief to find a good carpet/upholstery cleaner. Steve (the owner) of Deep Clean got everything right in my sizable job. He called me right away after I reached out to his company for a quote. He was pleasant and courteous on the phone call to answer my questions and schedule a cleaning. He showed up on time for the job today and he did a top-notch job. In those few areas where stains were still present, he explained to me why that was the case and what I could do going forward to help minimize them. On top of all that, Steve's quote was literally one-third of the other quote I received. I just don't know how you get any better than that. Thank you, Steve. I will definitely be using Deep Clean again! read more

My mother n law hired this place to clean our carpets and couches. They were prompt getting here and stayed a couple hours. After they left we used our small carpet cleaner we own and pulled up some of the dirtiest water I have ever seen. We contacted the company to see if their machines were broken because of the carpet still being so dirty and they said their machines worked just fine. If that is a working machine, I would suggest finding another company to clean your carpets. read more

This is my 3rd consecutive year using this service and never less than top quality. Reasonably priced and reliable. When behind schedule or encountering traffic issues, you receive text alerts and not left hanging. Highly professional, they get down to work and do the job promptly and pay careful attention to detail. read more

Deep Clean carpets has cleaned my home carpets twice and my rental row house twice because they do a great job, are reliable and fairly priced. Bernardo is very courteous and respectful of my property. He is honest and fair. Today I had to leave before he finished so I gave him a blank check to fill in and leave the invoice. If you are a landlord or home owner and want prompt, professional carpet cleaning that will make your rental or home pristine clean schedule an appointment with Deep Clean and keep the number in your speed dial. Bruce S. read more

O/5 rating for this highly unprofessional company. Steve came to our home 35 mins late no apology. Canceled the day before. Then refused to offer any concession saying managers out of town, and left. If he had honored our time I never would have asked. This is a business that treats customers that purchased a Groupon less than regular customers. I can't believe his arrogance. We had pre vacuumed and moved all the furniture. Such unkindness from Steve and this company. Buyer beware! read more

Just bad customer service. End of story. They lie about the prices, they twist your arm into doing something you don't want to. If you try and tell them you don't want the service they try and charge you for gas, than they charge you more than what is advertised on the Craigslist add. They aren't even nice about trying to charge you for gas, they're rude and demand 20 dollars for coming out. They advertised for 69 dollars on Craigslist, than come out here and say, no actually 188. They say on the add 18 - 100 for pet treatment depending on how many rooms. There was only one room to treat, and they were trying to charge that much more. This is a disgusting company. Save you're money and go with someone else! read more

Great quality carpet cleaning. Recently my dog passed away and deep clean came and cleaned my rugs. Zero pet smell remained! The rugs look brand new. Honest and fair pricing. They use eco-friendly products that didn't bother my asthma or allergies at all. Highly recommended. Will definitely use them again, clean carpets are a breath of fresh air and deep clean definitely delivered. Fast, efficient, and well-priced. read more

Excellent and prompt service. Just got a new puppy and had some issues with potty training. Steve and his crew came to my home and gave me a fair price considering the damage that had been done to my carpet. One hour later my carpets were free of urine. Now I am not ashamed to bring people over. Thank you Steve. read more

Deep Clean Carpet Cleaners - This is what my carpets looked like before. Got a new puppy and had some issues - Carpet Cleaning Near Me - Beaverton, Oregon

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Wish I could rate this zero stars!!!! Deep clean carpet cleaners on fb market place is the worst! Would not recommend to anyone. My parents paid him to clean 2 small rooms and he left one looking worse than it was before. He was supposed to come back 2 days later to deodorize (because the rooms reeked when he was done and he said that was normal) and it took him six days to come back. He was late both times he came, and when we pointed out the giant stain he left he blew up and left refusing to try and do anything about it! He was beyond rude to my mom. " I didn't pee on your carpet, that's not my problem" were his words. I understand pet stains and what not, but he went straight to being angry as soon as it was pointed out. When I went outside as he was leaving he was taking a picture of our for sale sign. I asked what he was doing and he said "if you're gonna leave me a bad review I'm gonna trash you on the internet too" This guy is a joke. Attached are pictures of what he left(the stain) and what we were able to do with our home carpet cleaner after he stormed out. I will be leaving a bad review any where possible on the internet and all social media. DO NOT WASTE YOUR TIME OR MONEY! read more

Deep Clean Carpet Cleaners - The stain the guys left behind. - Carpet Cleaning Near Me - Beaverton, Oregon

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I've used Deep Clean Carpet Cleaners several times over the years. My first time hiring them was back in 2009. I've used them ever since. They have always done a great job at a fair price. Owning cats and dogs, our carpet isn't the easiest to keep clean. Every time I've had Steve and his crew come out, our carpets look like new again. read more

I wish I'd read the Yelp reviews before buying this Groupon because it appears that they just use it as a way to try to upsell more services and not do the actual work. To start, they were 30 minutes late, no warning or explanation. Not a big deal by itself, but.... the quote he gives me is for $185 IN ADDITION to the $109 Groupon. The Groupon covers 400 sq feet of carpet and a couch or stairs, but he says since my couch is a "three-piece sectional" (it's actually a pull-out from Ikea that is 6 feet long long) it's not included with the Groupon but will be $109 more just for the couch! I review my Groupon and inform him that nowhere, not even in the fine print, does it refer to a 7 feet minimum. He tells me the fine print doesn't say it, but he does, and that's that. When I protest, he tells me he's cancelling our appointment, to contact Groupon for a refund, that he can't "Give away his services." I'm not sure he realizes that Groupons are supposed to be a deal/savings coupon?? That's the point. In addition to the $109 he wanted to charge for the couch, he had added $38 for "pet cleaning" and another $38 for "deep cleaning." Um.... isn't that the point of getting your carpets cleaned professionally? Why would I pay EXTRA for that? read more

We recently had the carpets cleaned in our rental house. They were right on time and efficient. Very professional and reasonable rates. Will definitely be using them in the future! read more

A small dog and two kids had my carpets looking terrible. I put it off for a long time and I thought the carpet might need to be replaced in all 3 bedrooms. My friend told me about these guys. Steve came out and educated me on Deep Clean's technology and said he knew he could get them looking really nice again. He was right. They look great! They are the only company I will use. So friendly, on-time and true professionals. It doesn't hurt that their prices are the lowest around too. I like these guys a lot!!! read more

Steve has the worst customer service i have ever had..scheduled an appt with him for $88 for a bedroom job which he agreed to.when he showed up his price went to 160.i said all i wanted is a steam clean for $88. And he walked out in the middle of my statement saying he will rather go watch football.i was shocked beyond belief.. So i called praise cleaning services of beaverton and he showed up and got the job done for $85. My carpet looks amazing. Thanks to Steve for that nasty attitude i would not have found Praise Clean Service..i need a zero or negative star fo steve and www.DeepCleanCarpet.com read more

We were VERY DISAPPOINTED that this company (Steve) left BIG streaks and spots on our carpets. They were here only 30 minutes, and when the carpets were dry we saw the problems right away. We called him to come back to redo those missed places, and he said he would come back in two days. He did NOT return, nor did he answer any more of our numerous calls. We definitely DO NOT recommend this company! read more

I wish I could rank it as ZERO STARS! Guy cleaned for 28 minutes for 3 bedrooms a hallway and stairs. Some of it was still dry and the carpets didn't look good at all. Then he threatened to call the cops when we asked him to go over it a second time. Total con-man! I offered to pay half and he drove off to 'file a report'. What a jerk! read more

I found this business through craigslist (should have been a red flag enough), and they didn't post their professional business name. (Red flag #2) I had to search his phone number to find out if this was an accredited business, because no professional business acts like this. He came to the service 15 minutes late, (Red flag #3) did not ring the doorbell to let me know he was here (red flag #4) and left! I called him to ask where he was and he said my ring doorbell and Blink camera made him "uncomfortable", (red flag #5) welcome to every house in America! I'm actually very thankful I have cameras at my house to be able to catch how strange and abnormal he was acting, and how unprofessional his services were. After reading reviews online, I'm thankful he never got to set foot it my house, it was a blessing in disguise! From what I can see, he is a very rude steam cleaner with no manners and no clue how to act in a professional setting. I recommend AA carpet cleaning in the Washington County area if you were unfortunate enough to have had him clean for you. read more

Beware. Don't use these people. Everything was wrong: the price much too high for the space and for the very quick job. Spots worse. Carpet stiff and sticky. Still wet after 48 hours, with water damage to baseboards and odor of dampness. No vacuuming beforehand. No moving even so much as a lamp, let alone furniture. Asked for card at start of job, obviously concerned the customer might not be happy afterwards. I have never written a negative review about a service in my 57 years but I feel a duty to protect people against these guys. read more

I called these company to come out to clean one of my rental... I usually use another guy but he was out of town with his family. This guys came out and charge me more then they advertised. I was okay with it because the tenant was moving in that week. All the stain came back (and the carpet stinks) I called several time no answer. My guy came out it looks beautiful... don't go to this guy they are a bunch of con men... I have never wrote on one of these things but I don't want anybody to get ripped off...k read more

I would not advise you to choose these people to clean your carpet. The first time they came in and their cleaninf had a low effect. When I wanted to give them another try for the other part of the house, he gave me a higher price than a month before. When I wanted to discuss that he left immediately saying I didnt respect him. Wow - never experienced this lack of customer service before. read more

Charged more than the Craigslist ad said. No biggie -- we just wanted to get it done. But after it dried... it still smelled like the dogs of the previous tenant. Not urine or feces, but just that general doggy smell. Maybe that's why they didn't want my husband to look over their shoulder as the were working... they skimped on the soap? And now... they aren't returning phone messages. So definitely not a company we can recommend at all. Most companies want to make it right. I guess not these guys. read more

DO NOT CALL!!!!! First off, theyre rude. I set an appointment to have my carpet cleaned because of one specific stain, i moved my furniture out of the carpet which took a very long time just for the guy to show up and say hes going to charge me another 30 for deep cleaning (which was not required). When i asked him to do the normal wash he became very rude and said "im not doing this, its too dirty. Look on craigslist for other carpet cleaners??" What type of Customer Service is that??? I found a WAYY better deal on craigslist for same service for alot cheaper. And my carpet looks AMAZING!! Do not call this guy... you can do better. read more

These guys were great! Prompt service with a smile and they spent extra time on the stains. My carpet looks so much better. The price is right and I'm going to call them soon to work on my couch since I found out they clean upholstery too. read more

This is the second time we have used Deep Clean Carpets once around 3 years ago to get a spot out of the carpet before Christmas and Steve was great then however the second time around is a whole different story. He showed up two hours late for our set time and walked in looked at our carpet and told us we would have to sign a waiver saying all the spots would not come clean. Okay so my husband asked him a few questions such as will he be able to get some of the spots out of the carpet? Suddenly Steve tells us you know what I think im gonna pass on this job, I don't like your attitude and that he would not be making enough money, then he walked out. So if you want to wait for hours only to have this guy walk out of your house if you ask a question (which in no way did my husband ask rudely) only to walk out of your house when they get there they are the company to go with! read more

These guys are a little shady about pricing. I found them on craigslist and contacted them about cleaning my apartment. They quoted me $88. I was ok with that and they came out the next day. When they got here, the guy I talked to said it was going to be another $30 for some pre soak thing they do to help get dirt off the floor in the high traffic areas. When I asked him about the price change, he told me that it's hard to accurately quote someone over the phone for the job until they see it. Maybe they shouldn't quote people over the phone then? Also, if the pre soak is something they do every time they clean a carpet and charge for it, then they should say so. I paid him what he wanted because I needed it done on that day. Also, they wanted money before they cleaned which I was a little weary about, but all that said the carpets are clean so they did good there. I probably wouldn't go to them again simply because I don't like when people aren't up front. read more