Called them for damage from cat scratching. (We love our furry little idiots, don't we?) * Prompt initial response * Easy scheduling * Good attempt at an estimate (we weren't sure how many areas of damage we had) * Excellent work The biggest repair was where our largest furry felon tried to take the carpet off the top stair in the house. Pictures of this now look Photoshopped. I was so sure the carpet was ruined! The tech used two swatches of carpet to best match. A slightly darker shade on the front of the tread and a slightly lighter shade on the top of the tread. According to the tech who came out, when we have the carpets cleaned next week, it'll blend in even more. Overall, a pleasant experience and absolutely worth the money. read more

Carpet Surgeon - Patchwork to repair cat clawing damage on the top stair. - Carpet Cleaning Near Me - Portland, Oregon

I enlisted Carpet Surgeon to repair some stairs where my cats had destroyed the carpet and to clean my carpets after. I was so impressed by their work! Justin showed up early, had a great attitude and walked me through how he wanted to approach the repair and listened to my concerns which I appreciated. He also was patient about me locking up my pets during. He went to work and everything looked absolutely incredible after, better than new. I will definitely use them on the future and highly recommend Carpet Surgeon. read more

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Needed my carpet cleaned and stretched so I reached out to a few businesses for estimates. Carpet surgeon responded quickly with pricing and availability and when I added more services they were able to update the quote easily. Their pricing was super competitive and we setup service on the day I requested and they arrived right on time with great communication! Justin texted before he arrived and did an outstanding job! The carpet looked brand new when he was finished and he was very pleasant and easy to work with. I'd definitely recommend them! read more

Gabriel cleaned my carpet this week and it had some nasty doggy stains. He sure knows his stuff. He is so pleasant. I needed an extension cord for one of my fans and he gave me a new one. So glad to have that. Thanks so much for so many years of good service. read more

We had some interior flooding from a burst pipe and had to install new carpet padding. Very good service and nice people to deal with. I'd definitely use them again. read more

In and out in 20 mins for a tiny bleach stain, very impressive! I can't even tell where it was. Almost magic!

Carpet Surgeon has been our go to in our current and previous home. Time and time again I have been pleased with their services. They're thoughtful to our needs especially knowing we have pets, keep you posted to their arrival, and go the extra mile when/where they can. I appreciate how they remember tidbits about you which helps validate how valuable of a customer you are to them. We love having Gabriel on the job - he's professional and kind; Glen has a great team! read more

Great service, prompt and came in under estimate. Very happy with Glen and his crew! Highly recommend!

We needed a carpet patch after a calligraphy ink spill. Carpet Surgeon was quick to respond and we were thrilled with the results. We also had all of our carpet and dining room chairs cleaned and the results were great. I would highly recommend this company for their excellent service. read more

We had some buckling and other funny business happening with our carpet and we were able to get an appointment super fast with Carpet Surgeon! Ralph came over and did a perfect job, I couldn't have asked for better. Reasonably priced and done in less than an hour, plus everyone I spoke to was incredibly nice. If we have any more carpet issues, I know who to call! Thank you!! read more

They did a great job stretching our carpet to remove some bunching up of carpet near the doorway. Highly recommend. read more

Carpet Surgeon - After the fix. - Carpet Cleaning Near Me - Portland, Oregon

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Outstanding work/workmanship. Very straight forward and to the points that matter as a home owner. Very responsive on the phone and understanding of scheduling. Will absolutely use them for all things on our carpet. read more

Carpet Surgeons is the best carpet cleaners i have ever used. There have been a lot over my years of home ownership. We had a sewer back up and they were able to medically sanitize our carpets. There were a lot of stains on this carpet as well and they all came out. I highly recommend this company. As they were prompt. Three rooms were done plus all the pretreatments and they were in and out in less than an hour! Very personable. They really cared about us and our pets. And in this time of the Coronavirus they wore their masks! Needless to say, we are very pleased. read more

Outstanding job. Before you think about replacing your carpet, try these guys. My carpet was buckling around the edge in a few rooms so I called Carpet Surgeon to see what they could do. It looks like new again. Justin was very courteous and professional. I highly recommend this company. Lori S. read more

We've used Carpet Surgeon on several occasions and we're pleased with their response and results and felt the pricing was fair. We will use them again. read more

I had a hand knotted rug I needed cleaned and repaired. I called several times for information but never got a call back.

Wanting to extend the life of our wall to wall carpeting promoted us to reach out again to Carpet Surgeon. Ralph came out and did a wonderful job giving us exactly what we wanted. We are so happy with the high quality of workmanship and reasonable pricing. Glad to know they are there whenever we have a carpeting need. Thank you read more

Ralph with Carpet Surgeon recently re-stretched our badly buckling carpet and did an outstanding job. After reaching out for a quote and sharing photographs, Glen was highly responsive in assessing the cost and extent of the repairs. The cost was reasonable, scheduling was quick and easy, and Ralph made it look like new again. We postponed this repair for years, fearing every room would need to be completely emptied. Happily, that wasn't the case -- the bulky furniture could remain. We are kicking ourselves for not having done it sooner. Thanks, Ralph and Glen, for your professionalism and expertise! read more

Our master bedroom started to have the carpet buckle in two areas. It's a brand new home and we had no idea how to fix this.... we turned to Yelp for a company to help. Carpet Surgeon had great reviews. They just came out this morning and did a fanatic job! Right on time, professional and quick and at the exact amount quoted. Highly recommend for anyone needing some carpet TLC! read more

One of our cats decided earlier in the year that a part of our downstairs carpet was the perfect litter box. It was so aggravating that my solution was to cut out all of the affected carpet and pad, seal the floor, and then plop a couch on top that didn't allow kitty access. Fast forward a number of months and I realized I needed to fix the carpet before we move out in February. Luckily/unluckily we also had a fire in our house over the summer (my house might be cursed), so I had leftover carpet from that handy for the repair. I found the positive reviews about Carpet Surgeon on Yelp and decided to contact them about fixing my issue. Overall, it was a quick and painless process. My initial appointment was set for a Saturday morning and it turned out that both of the people that would have come to fix my carpet (the first guy and his back up) both had the flu and couldn't make it. It turns out I had a lot to do that day anyway, so I was kind of thankful I got to wait. When I got the call to reschedule (after I had forgotten to make that call myself--oops!), I got a perfect time slot after work that next Thursday. On Thursday, Jacob showed up exactly on time (4:30 on the dot!) and went to work. I explained the issue and showed him the carpet I had available, he sorted it out, and we chit-chatted about both being east coasters (I'm moving back that way soon, and he's moving to eastern Oregon, it turns out). When he was done, the carpet looked beautiful and perfectly covered the trouble spot. Now I just have to clean the rest of the carpet so it looks as nice as the new area. The price was more than reasonable, almost $30 less than I was hoping to pay when I set out to get this remedied, and everyone I interacted with on the phone and in person were nice (and competent) as can be. If you have carpet woes, I highly recommend these guys (and ladies) to take care of them. read more

Carpet Surgeon - Hallelujah the ugly hole in my carpet has been fixed! Nevermind the ugly missing baseboard, that's on me to sort out. - Carpet Cleaning Near Me - Portland, Oregon

I needed to have carpet restretched in a few places. I called on Monday and spoke with Glen. Fortunately, the job could be done the same week, on Friday. Ralph was available before my scheduled timeframe. He contacted me to determine if he could come earlier, which was fine with me. He was very considerate of my home, repaired the ripples, vacuumed the debris, and the fee for his services was very reasonable. The completed work has a 3-year warranty. So very glad I found this business. read more

Carpet surgeon replaced all the old carpet in my condo and it looks great! Adam and Ralph did the install. They were polite, friendly, and efficient. The work was even done a day earlier than the estimated time. There was a considerable amount of carpet pad leftover due to the sizing options provided by the flooring store, but Glen offered to buy the excess since they use that kind of pad all the time! Very accommodating! Glen was great at communicating and answering all the questions I had. I would say the whole process from inquiry to end of install took about 2 weeks. Super quick turnaround. Would definitely recommend Carpet Surgeon for your carpet installation needs! read more

I called today to talk over a problem I was trying to fix. The person that answered the phone (maybe the owner?) was extremely nice and down to earth. He took his time and talked over several options with me. read more

I'm writing this review on behalf of my boyfriend who doesn't Yelp at all, but had nothing but great things to say with his interactions with Micah, our service technician, from Carpet Surgeon. That means SO much coming from someone who doesn't leave reviews! After I had a horrible experience with a different carpet cleaning company (I won't name them... but you see their ads all over those Clipper Magazines!) I was desperate to find any company that would help me with my move out clean for my carpets. I sent inquiries to the masses on Yelp to see who had availability within the next day or so. I decided to go with Carpet Surgeon after Tess messaged me back within the hour providing me with several of the details I was looking for. She gave me a quote on what they charge but also providing a few discounts on top of their services for being a first-time customer as well as having a home that is completely empty. Score!! Her words were music to my desperate-to-get-my-carpets-cleaned ears. Come the day of cleaning we receive courtesy call from Micah to let us know he was on the way. This is where my (Lizzy) interactions ceased and my boyfriend, Jermaine, steps in. Micah was on time and walked Jermaine through with the cleaning plan. We were quoted a timeframe of about an hour. Once the job was finished Micah showed Jermaine a couple of the trouble spots and explained why a few spots showed up. They were there when we moved into our place so we weren't worried about it-- but it was definitely appreciated for Micah to walk it through nonetheless. Micah was very nice and made sure to put effort into cleaning our carpets-- which we very much appreciate! Thank you Micah and the staff at Carpet Surgeon for helping us out when we thought it was impossible to get someone on such short notice. read more

We just had our carpet stretched and cleaned! Carpet Surgeon contractors were on time, friendly and did an EXCELLENT job! Our carpets look brand new! Thank you Glen and crew! read more

First time getting a carpet professionally cleaned. Jacob, our technician, called beforehand. He arrived when stated, was friendly and courtesy. The carpet was heavily stained and he got the stains out. Highly recommend. read more

Amazing!!! I had five softball size bleach spots on my carpet due to my daughter trying to cover hair dye. She apparently didn't realize what bleach does! They fixed it then came back and did a move out carpet clean. A little confusion on the schedule but they made it right and even have $30 off!!! Talk about wonderful customer service!!! Definitely would recommend and use again!!! read more

Very satisfied. I didn't know who to call for carpet installation. But, I knew I didn't want to work with a random contractor from home depot. I went with Carpet Surgeon because its a local business that has a reputation to upload, and it had a lot of positive reviews. I'm glad I did because they did a great job. The room looks great, and Ralph was on-time, fast, and friendly. I'd strongly recommend them. read more

After searching for a quality carpet cleaner for years I finally found them! From the initial phone call to schedule a time, to completion of the cleaning everything was perfect! read more

Carpet Surgeon has performed two services at my home: first, they stretched a carpet roll that appeared in the years after our carpet installed and second, they cleaned our carpets a few months later. Both times they were a pleasure to work with and charged very reasonable fees. They even rescheduled around my toddler's nap, which was a life saver. I'd be happy to recommend them to friends or family. read more

Great company. We have used them twice now and the work is excellent. Very professional staff. Adam arrived on time and completed the work in a timely manner. The result, both times, has been excellent! Would highly recommend this company. read more

How about a current rating for this great company? I just enlisted the services of Carpet Surgeons for carpet stretching and cleaning. We were very impressed with Glen's estimate and detail. The work was done by proffessionals, clean cut and well spoken (hope I"m not showing my age!). Although I did have to make a follow up call to Glen about some questions I did have, he was extremely polite, and professional, and eager to make sure we were satisfied with the work. I would refer this company -- most definately!! read more

This company is the best.....from scheduling all the way to the carpet cleaning and repair. We have had it all done at one time or another. I highly recommend them. read more

Fantastic Work! Called Carpet Surgeon to replace several stained areas using the patch work process. Adam came out and did a fantastic job. He was on time, professional and left the work area super clean. Thank you Adam for doing a great job and being so pleasant to work with. We will definitely use Carpet Surgeon again in the future for carpet cleaning. read more

Didn't use their service because my specs were different but excellent customer service and they even recommended another company. Patient and pleasant folks. read more

Glen had excellent communication on the job and risk. Re-stretched all of my stairs (13) and the center switch back. Installed some padding near tile to carpet cross overs to prevent sharp edges. Work estimate on time was right on, and that was even with me peering over his shoulder at times curious about how he was going about it. Excellent work, can't say it enough. Glad he fit me in his schedule. If you have carpet repairs call him, promise you won't be disappointed. Thanks Glen! read more

I would give 6 stars if I could. Our carpets were beyond cleaning and he recommended considering replacement due to their age and damage which we will be doing. Very professional and knowledgeable with a great attitude. Couldn't be any nicer! read more

This company is AMAZING! I used them to stretch and clean my carpet. Adam texted me 15 minutes before arriving, he completed the stretching and cleaning within 3 hours and my carpets look brand new again! I contacted the office asking if I could pre-pay by credit card, they immediately sent me the secure online form and I had the receipt before Adam even arrived. I would highly recommend this company for all your carpet needs. read more

Gabriel just cleaned my carpets and did an amazing job! Great guy and fast, efficient service I would definitely have him back! He cleaned my carpets and a pet stain out of an oriental rug. Highly recommend Carpet Surgeon! You will be pleased. read more

These folks did a fantastic job cleaning my wood floors. Haven't used them for carpets but the know how to clean :0