Awful service called for in stock carpet quotes and pictures and guy said he was too busy and…read moredidn't have time to email pictures and quotes!!

I've always been impressed with Norman's Floorcoverings selection, price, and quality of products…read moreavailable for tile, hardwood, carpet, cabinets, and countertops. Also, they have an eye for design and have helped me layout floorplans and materials to optimize space and appearance of kitchens and bathrooms. Put all this together with excellent customer service and this is why I keep going back to Norman's and pass on the big box retailers like Home Depot and Lowe's.

They did a great job in our basement room. Easy to work with and appreciated the non salesman-like…read moreattitude. Helpful in choosing the best carpet for the room that needed it while staying in budget. Would definitely use again if/when we replace the remaining carpet in the house.

In the fall of 2025 I received a quote from them regarding new hard flooring and removal of my…read morecarpet. The consultant was free, efficient and thorough. Received the estimate a day or two later and it was reasonable. Fast forward to March 2026. I reached out to them because I was ready for them to work the project. The estimate stayed the same as it was in fall of last year and I scheduled the new flooring. They came right on time they were efficient kind and communicative. They finished within two business days and my floor looks fantastic. I highly recommend this company for anybody's flooring needs. 10 out of 10 highly recommend.

I enjoyed working with Becca in the sales department. She was knowledgable about the products and…read morepatient as we worked through the selection process. When the manufacturer inadvertently sent the wrong product, I alerted the team and they were responsive and professional. I very much appreciated the owner personally communicating with me to help work through the issues. Once the installation began, the process went fairly smoothly end result looks very nice.

Worked with Kevin in sales, Ben and Zach in production, and David in install. I enjoyed working…read morewith all of them. They were all very professional, communicative, and helpful. I had new floors installed throughout my house. Through no fault of theirs, it was not a smooth project because they uncovered some pre-existing issues as they removed the old floor. But they worked with me and were very flexible in accommodating my schedule so I could get the other issues resolved. I am very happy with how everything turned out! Thanks to the entire team!

Fantastic company. Installed new floors with extreme attention to detail and quality. Kind and…read morerespectful employees. We will be recommending them to everyone!

I had the great pleasure of working with Modern Blueprint earlier this month to install carpet…read more Not only were they the best price, but they had fantastic customer service and communication. From measurement to clean up--amazing. They made the process as painless as possible and did it without complaint about stars, heavy furniture, and long hours. To top it off, it was my birthday and they brought me cupcakes. Love my new carpet!

****PHOTOS DO NOT LIE!!!**** NO QUALITY & AMATEUR WOOD FLOOR…read moreREFINISHING is what happened on my project. Larry, owner, was argumentative, insisted he visited the property on completion and the workmanship and floors were 'beautifully finished'. I am an out of town owner, boy what a surprise I had when I was able to visit this property in person!! Prior, with carpet and vinyl, Wilson's did good. It was their floor refinishing at my property that, as you can see, left me feeling GROSSLY deceived, especially for being an out of town owner & trusting them !! My experience was that it became very hard to get them to understand this was their mistake & their responsibility. The communications broke down so I chose to go elsewhere and have another company repair and refinish this mess you are seeing!! I would NOT recommend to anyone having hardwood floors!

I HIGHLY RECOMMEND WILSON'S !!!!!! We have had Wilson's…read moreinstall carpet and vinyl on several of our rental houses. Wilson's is always friendly quick and responsive to our needs. I saw the other review and felt I needed to post this note. We have been using Wilson's for over 10 years, they are always reasonably priced and efficient. The owners are friendly and helpful.

Do not use. confirmed appointment day before and did not show up. moved all our furniture just to…read morereceive no call to cancel nor any calls back when repeatedly called/emailed to ask about when they would show up. Absolutely would not recommend. if it's a legit company, they have terrible customer service.

Doug did a great job! He was in and out in under 15 mins and our carpet looks like new! Great…read morecustomer service would definitely recommend if you're looking for a carpet restretcher.

Great customer service and amazing installers. Very professional and courteous. The work was…read moreoutstanding with great quality product. I highly recommend using them. And love that they are willing to work with you.

From the owner: 20% off all stock Carpets and Luxury Vinyl tile!! We specialize in making customers flooring…read moreproject easy, from flooring selection to the actual install process . We have a good selections of carpets and many other flooring options. We come from an installation background so what we sell is what we trust.

This company in the last few months has installed new kitchen countertops, new bathroom floors, and…read morenew carpet thru most my house. We are extremely happy with all of it. Our sales rep. Rick was on top of his game at all times. Always answered the phone or was sure to call back within couple minutes. Office ladies, and scheduler's were awesome. I really was happy with the installation and especially the installation crews. Great group of guys. Showed up 15 minutes early everyday with a smile, and ready to go to work. I strongly recommend this company for your remodeling projects, or new builds. Great company.

I'll keep this as brief as possible and stick to the facts. Macadam installed new carpet for us. It…read morewasn't a small job: we paid around $13k for it. We worked with Angel in the office, Sean in the field, and Jessica ran the carpet crew that performed the install. The morning of the install, Sean informed us they couldn't find the carpet. They lost the carpet! We had the house all boxed up, our dog and kids were away for the day, and we even had professional movers over to help disassemble and move a large entertainment center. Macadam eventually found our carpet, but two weeks had passed by the time it was able to get installed. This was not the only issue we had with Macadam. First, the crew took pictures of themselves pretending to play my son's guitar (and other similar pictures with our things). Jessica said they take pictures like that sometimes for their professional social media accounts. It made me very uncomfortable. Second, they damaged and repaired our bedroom door and never told us. The repair work is highly visible (at least it's low on the door). Third, there are visible seams in the carpet. Fourth, when they attempted to repair the seams, they asked if they could cut carpet from another part of the house to use in the repair. We said no. They ignored our wishes and cut carpet from several rooms when we weren't around. We know this because (a) they left carpet scraps from the cutting and (b) the area where the carpet meets the wall looks worse than before. Fifth, the carpet they cut from was in rooms with closed doors, including a bedroom and walk-in closet with laundry and pets. They entered closed off rooms without asking and performed work we said not to do. Sixth, even after the repair, there are still visible seams in the carpet. Seventh, we let Angel know about all these issues and Macadam offered what we consider to be an inappropriately small reduction to our bill (including a small cash discount and not charging us for moving furniture). FWIW, our interior designer, who has a lot of experience working on projects like this, thought a 50% reduction in the total bill was appropriate just based on the hassle caused by the lost carpet (ripple effect with other projects we had going on). She didn't know about any of the other issues when she made that statement. Given that the quality of the work was far below our expectations, the incompetence around losing the carpet, directly ignoring our wishes w/r/t cutting the carpet, and the invasion of privacy from entering closed rooms and taking pictures with our belongings, we will not use Macadam for a carpet project again. Moreover, I wouldn't let anyone from that crew back in my house for any reason. Two stars because even though this project fell far below our expectations, it's still nice carpet.

Excellent selection, great value, excellent customer service! I've made 3 laminate flooring…read morepurchases and each time the customer service had been exceptional. I highly recommend having employee John R. assist you with any questions or to place order(s). He made sure my orders were placed immediately and all of my orders arrived within a week. A couple things to know... 1) They don't keep inventory at the Portland location, it ships from a distribution center in central/eastern WA. 2) Orders are delivered to a logistics warehouse on Swan Island (near UPS) that's where customers must pick up their orders. 3) Simple Floors doesn't do installations and they don't contract with installers, they only sell the products (flooring).

When we needed to replace old carpets in our multi-level condo we found that Simple Floors offered…read moreeverything we wanted, combining amazing service and quality products. Ivan and John were super helpful in finding the best match for existing wood flooring. The estimate was detailed and easy to understand considering the scope of the project. The work crews were on time, very efficient, and they worked around our needs to make our space livable throughout the project. They were willing to move furniture around for a small fee, which other companies would not address! The floors (hardwood, carpet and luxury vinyl) are all gorgeous and masterfully installed. Highly recommend Simple Floors! Marie and Jimmy

Fernando and his crew installed carpet at my townhouse today. Amazing job and very professional,…read moreclean and respectful job they did today This is the second job he has done for me, I wont call anyone else and refer him to all my friends. Very affordable and professional, was on time and completed the job in about 4 hours including all the clean up. Big Thank you to HC Flooring

From the owner: HC Flooring is the go-to choice for anyone in Portland looking for top-quality flooring…read moreinstallation services. As a leading flooring company in the area, HC Flooring has a well-deserved reputation for excellence and customer satisfaction. Offering a wide range of flooring options, from hardwood and carpet to vinyl and tile, ensuring that we have something for everyone. We are committed to using only the highest-quality materials and cutting-edge techniques, consistently delivering exceptional results that stand the test of time.