Timely responses. Information well presented…read more Timely responses. Information well presented

The Sugarland location sent Blanca and another house cleaner to my home, and Christopher gave me a…read morediscount by matching the price with another business I was going to hire. In addition, due to Chinese New Year, I needed the house cleaned the next day, which they worked out a time slot to do for me (Christopher responded within 1/2 hour and right after I was about to sign with another company). The women made every effort to make sure the areas I needed cleaning were scrubbed and wiped of dust, dirt, and grime. They wiped the window blinds, the exterior of cabinets, refrigerator and oven, and they mopped the floors and corners clean. Blanca checked with me to make sure I was satisfied or if I had more concerns (after they cleaned each area) = total of 2 hours. There was a spot they did not dust or mop upstairs, but I let it go because they wiped and cleaned other areas I did not ask for. The only question I have is "Where is my swifter?" because it disappeared from the restroom. Also, I would prefer they empty dirty water from the living room floor into the toilet and not my kitchen sink and they should not refill their bucket to wipe the floor by use of the kitchen sink. There is a faucet and hose outside the front door to refill their bucket and a grate on the street to empty out dirty water, so using my kitchen sink was not appreciated. The reason the review has 5 stars is because Christopher acquiesced my request and charged me days after my Lunar New Year, which I'm truly grateful for, and he gave me a discount as a first time client. That's great business ethics for you!

Didn't know a thing about them when we had them in our office to clean all our cubicle panels…read more They were on time, the crew lead was professional, and they did an excellent job. A few weeks later, we had them back in to clean the carpet throughout the suite. Again, they were on time, the same lead was just as dedicated to doing a great job, and they made the logistics so easy. So yesterday, I hired them to do a one time deep clean of my own home. They missed absolutely nothing - fans, baseboards, picture frames, not a speck of dust or dog hair to be found. Different crew but just as efficient and professional. Costs for all three services were reasonable, and booking/paying processes were smooth. Highly recommend!

I did not end up using them because I need an actual price estimate because I have a budget…read more Instead they wanted me to just accept that they might raise the price as they saw fit once they were in the middle of the job. Um, nope.

Decided to use these cleaners because I was in a rush to get someone in one day to clean my sisters…read morehouse. David who answered the phone was extremely helpful and got two lovely ladies to go over to my sisters house and clean today. For the amount of time that they were there they did the best they could and my sister satisfied. Thank you to the company and the lovely ladies

Very much a waste of money. Wanted a clean house and gave this company a try and it was a below…read morebare minimum- run down motel 6 type cleaning. We had to ask them to come back and clean an entire bathroom that they forgot to do. They didn't clean near windows, behind the bed, the kitchen counters, and many other places. It wouldn't be hard to find a better cleaning service. Would give a 0/10 if possible.

Juan was great! We needed a move-out cleaning, and he did a fantastic job. He kept a good line of…read morecommunication and was quick to respond as well. Worth every dollar. I would highly recommend!

We hired them to pack our kitchen and from what I can tell they did a fantastic job. Professional…read moreinteraction and great experience.

So happy we went with 713 Cleaning!…read more TL;DR The team far exceeded our expectations and we are so happy we went with them. Highly recommend Eliot and his team. My husband and I were looking for a reputable cleaning company. After searching through many different companies on Yelp, I requested a quote from several. Eliot was very prompt in his reply and provided all the information needed for us to set up a cleaning date. The communication throughout the entire process was awesome, I never felt like my questions weren't answered. The day of our scheduled cleaning, Eliot messaged me they were able to come earlier in the day, which was great! He kept me updated once the team arrived to our home and when they finished and left. It was so nice knowing when they were there and when they were gone. The constant communication and updates really allowed us to feel comfortable throughout the day. We came home to our home clean and smelling fresh. I really was so impressed at how well it was cleaned. We had a bookshelf that was a little disorganized (not expecting them to worry about it) and they straightened everything up and made it look so nice. It was a great surprise! The team far exceeded our expectations and we are so happy we went with them. Highly recommend Eliot and his team.

Amazing service. Arrived on time. Did a thorough clean of the entire house. My house hasn't looked…read moreso good since I purchased it.

Seller demanded service upgrade because the house was too dirty. On first cleaning the house…read morecleaner told me my house was too dirty and required extra house cleaners and fees. If your property is cluttered lookout for unnecessary upgrades.

Moved into my new house and noticed some spots on the carpet so I looked on Yelp to get some…read morequotes. 714 Cleaning was one of the first business to reply and they were available the date I wanted them. They did a great job cleaning and removing the spots from the carpet. I would recommend their service.

Maya did incredible work! $135 for 2 hours after a $15 discount. I am very happy with her work…read more Would recommend and hire again.

I decided on this company after searching for hours online. Scheduling and paying online was super…read moreeasy. Maya came and gave my home a much needed Deep Clean. I also chose to get my oven and fridge cleaned as extra services. Maya did a fantastic job. My home was super clean and smelling fresh when she left. Working from home, I hardly have time to properly clean myself and Maya came in and instantly I felt at ease and was able to exhale. With her pleasant attitude and attention to detail, the decision to book again was easy! I also love the fact that she is a black woman-owned company. I absolutely love supporting us! I will definitely refer her to everyone I know. Maya, I wish you success beyond your wildest imagination! See you soon! Maya = GOAT

This is a horrible cleaning service. The employees are rude and they didn't clean the house well at…read moreall. I DO NOT recommend this cleaning service. If I could give the a 0 star I would. Then they upped the price on their service because I called and told the manger they did a horrible job. the final straw was when an employee stole some jewelry from my wife. When I contacted their manager they basically accused me of lying. THIS IS A HORRIBLE CLEANING SERVICE WITH NO GOOD CUSTOMER SERVICE AT ALL.

Inconsistent from top to bottom... management, cleaning personnel, etc. I've been a customer…read morefor several years mainly because it's so hard to find good independent cleaning people. Language barriers, lack of training and/or work ethic, lack of communication are issues that keep repeating themselves. Trouble is, with a tight labor market, there is no simple solution. My experiences with MM range from a satisfaction level of 2 to about 8 over 2 years. Hence a middle range rating. Would prefer consistency!! Wouldn't recommend unless you have time to deal with them each time they come; otherwise, it's a crap shoot.

Amazing Service!!!…read more Star Building Services are Very professional, responsible and amazing quality work. Their team of people perform an extraordinary job and they are very nice!!! I would recommend them since they are good people working hard to leave the place cleaner than other companies.

We signed a 1 year contract with the provider for cleaning services. I was hesitant to sign on for…read more1 year, as I've read tips online stating that if a provider is confident in their service, they won't require such a contract. I requested for the term to be shortened, in case anything were to go wrong, I wouldn't be locked in for the entire contract, but I was directed to a clause in the contract (the "REMEDIES" section) that would allow for me to to terminate if the provider did not fulfill our expectation and improve in a timely manner. Here I am, about a month and a half after I started my services and I could not be more disappointed in their cleaning and professionalism. I have had about 6 cleanings thus far, and I have never seen the same two janitors on site. How can we get consistent service and proper cleaning corrections made if we keep getting different people? On top of that, none of the women that have come spoke English. This would not be an issue if I spoke fluent Spanish or the janitors understood English directions, but neither of those are true. I could not communicate with them, and would have to resort to sending emails back to their admin for corrections to be made the next go around. As for professionalism, the contract states that the janitors would come out in uniform during each visit. This only happened for one visit. All other visits, the janitors wore what they pleased, which included short, strapless dresses, and flip flops. I even experienced one janitor talking on the phone while cleaning my office during business hours! So much for professionalism... I advise you to stay FAR AWAY from this business, if you are looking for someone reliable, professional, and can get the job done.

Easy to schedule, showed up on time, Home was very clean upon completion. Very proffesional and…read moreEasy to deal with.

I just got hung upon by the owner Jefferey because He realizes that I will not use his company…read moreanymore. He just said "payment" as he rudely hung up as if he doesn't want to hear my feedback. I can only conclude that he doesn't care about the quality his business provides. When I reservedly told him dusting and vacuuming were not done well, his response was 'the ladies reported that you stepped on mopped floor'.... What does that have to do with their poor performance? And the 'mopped floor' they were referring to was our foyer area that they mopped as they were leaving so of course I have to step on it to close the door after them. I tried to be considerate with small and big issues; even when he put me in a bad situation two months ago by failing to keep the schedule and not showing up. It's upsetting to end with such disappointment. If anyone close to me asks, I don't recommend this company. Their fee is not worth their performance nor customer service by the owner.