Nicole is amazing!! I could tell she loves what she does from the first consultation. It's the…read morereason I hired her and will be a loyal customer to the end! Her and her team do a very thorough clean every time and if they ever miss anything Nicole is always receptive to feedback and will offer to come back and catch any missed spots. Great customer service, quality cleanings, and reasonable prices make hiring Miracles Cleaning Service a no brainer!

Miracle cleaning service definitely exceeded our expectations. Nicole customer service and…read moreprofessionalism was great and everything that she promised she fulfilled. I have asking my parents for over a year to let someone come in and help them but it was always we don't need anyone so on Monday I had to our my foot down and say I'm getting someone. My father suffers from COPD they were afraid that the cleaning products would be strong but I spoke with Nicole and she stated that at miracle cleaning service they use eco-friendly products which was excellent the home was spectacular and the smell was amazing I would definitely be using Miracle Cleaning Service again in the future as well as recommending her to my family and friends. Thank you Nicole for such an amazing job!

Called and explained that my house wasn't messy, but we did move in a month ago and I'd like the…read morebathrooms detailed and the house swept and mopped since I'm 9 months pregnant and can't reach the baseboards etc.. I was informed that the Basic Cleaning was what I needed and quoted $115, which seemed kind of steep considering the fact that my house was clean already and just needed some detailing, but figured if it got the house squeaky clean before baby gets here then it's worth it. The house was not squeaky cleaned. Evidently their version of a "Basic Clean" is the same thing that my mom and I do on a daily/weekly basis. (Dust, sweep, mop, toilet, tub.) Whenever I asked why the baseboards weren't done I was informed it's $25 extra and that I didn't mention them when I called (actually I did mention them, not being able to reach the baseboards is the whole reason I called - but I shouldn't be surprised since I did have to repeat myself several times while on the phone with her due to a slight language barrier). Evidently cleaning the outside front of a bathtub is extra too. Along with door frames and that hard to reach area behind the toilet... So much for a detailed bathroom. Very much a waste of $115, especially since we have a baby due any day now and having the house detailed was something I set aside much needed money for so that we could come home to an extra clean home. Now I'll spend the rest of the day attempting to reach the spots they didn't clean. The staff who cleaned were very nice, one even went around with a rag and did a halfway job of wiping down the baseboards for me even though the owner/supervisor was rude over the phone and told me it would cost extra. However if they took a little more pride in their work, and included basic things that any home cleaning service I've ever used before automatically includes in their version of CLEAN, they would have had another satisfied customer.

Miriam and her wonderful staff have cleaned our home for nearly 5 years…read more Professional and friendly service, highly recommend !!!

They came to my house and did an amazing job! Everything smelled really good the moment I came…read morehome. The price was affordable will definitely continue scheduling with them. They responded really professional and gave me different service options, as well as different availability for my busy mom schedule.

Moved to Pearland and have a new house and were looking for a company to do cleaning since both my…read morewife and I work full time. Not a lot of mess since our kids are grown and the only creatures are the two cats who like to sleep a lot. We did the initial and they did a good job, then we have been working with them about a year on the bi-weekly. Here are the good things: 1. Reminder the day before they come over. 2. They are fast but thorough, the one time they forgot to do something was the only time on cleaning. 3. After each cleaning you get an email asking for feedback. 4. When you get a cleaning crew from them that you really like you can request them. 5. Price is extremely competitive. The only reason for the four stars and I am hoping that it is fixed now is that they turn off the power switch to the entertainment center most cleanings. This takes about 10 minutes to reboot everything and reconnect to the central hub so it is a pain. They did remember not to turn it off this last time.

WARNING!!! WE STRONGLY DO NOT RECOMMEND A&A CLEANING SERVICES! Representatives of this company are…read moreDISHONEST, UNPROFESSIONAL and WILL DAMAGE MANY THINGS IN YOUR HOME. I rarely write negative reviews (I'd rather write positive ones) but this one was earned over years and unfortunately very deserved. We have used them since 2017 (took a year off due to pandemic). They were fine in the very beginning, but progressively they damaged MANY items & ignored our specific cleaning requests. So, we frequently sent emails & made phone calls telling them about the damages or how they were not following our instructions, which should have been documented in our client notes. We repeatedly asked for the same team to clean our house so they would be familiar with how to clean our home (they only came once a month). Instead, we received inconsistent crews, poor cleaning quality and sporadic arrival times. But the final straw happened when they damaged our carpet with their vacuum cleaner. It was ripped up from 2 seams and pulled 6 inches back with carpet fibers damaged. We were there when they did this, so we witnessed that the carpet area was fine before they vacuumed upstairs. But after they vacuumed that area was pulled up and damaged! My husband saw it first and pointed it out to one of the cleaning staff and they denied seeing it, even though they were the person who just vacuumed there. Several times before, a staff member has left something damaged in our home and did not report it so this wasn't a surprise to us. Upon request, the manager came to the house that night and saw the carpet was damaged (see photo). She confidently told us they would fix and pay for it. Then 2 days later, they called and said they were not liable, didn't damage the carpet and NOT responsible!!! This is unacceptable! They literally took back their word. Did not even wait for us to get our carpet expert who installed it to look at it (which we did right after and he verified that the carpet was DEFINITELY damaged with their vacuum). We told A&A their services are no longer needed and we will be posting a negative review. Our neighbors had the exact same experience and fired them as well. List of some of the items damaged over the years - ALMOST ALL NOT REPORTED! - Their vacuum pulled up a 6 inch section of carpet (with 2 seams) and damaged the fibers. It also damaged many fibers along the edge of 1 seam. - stainless steel frame around the microwave was broken & pulled from wall - a rare chandelier crystal (very hard to replace) only item reported - expensive fire place remote control (left it broken on the ground and didn't even alert us that they broke it). We insisted that they pay for it but we had to do all the work to replace it! - sentimental crystal dragonfly figurine - mosaic glass container - crystal lotus candle holders- repeatedly - 2 wall clocks - literally same place twice - Broke the frame of a family picture hanging on the wall, literally left turned and halfway hanging on the wall (obviously damaged) - Ripped down LED light strip off daughter's wall - Put a bath & body works plug-in back upside down and all the scented fluid spilled all over the floor (already told them not to take them off the outlet) - Caused stains on custom covered chairs with cleaning supplies - Caused scratches on many glass/mirror surfaces when cleaned by moving objects - Always moved items around and not put back where they belong - Did not consistently clean all bathrooms or fan blades - Left slippery residue on the tile floor in bathroom that could cause someone to slip - SEE ATTACHED PHOTOS FOR VALIDITY There are more occurrences but I'm sure you get the point. We supported this business for as long as we could, and feel so completely disappointed that this company does not honor their word or take responsibility, as well as condone staff that doesn't report damage they create or follow client instructions. DON'T hire A&A cleaning services to ensure you avoid having the long term negative experiences that we had.

Amazing ladies! Not only thorough but incredibly considerate. While working from home…read moreWhen they have come they have always started furthest away when I'm on conference calls to accommodate me. They have been the most wonderful maid service we have ever used. Our house sparkles after their visits. We also have pets and they have always made a moment to say hi and get our fur babies used to them as well. They tackle the base boards, move furniture to chase the most elusive dust bunnies and ask about cleaners or other items if using anything new before applying. Cannot say enough great things. Also not sure how they make the bed and throw pills look so nicely arranged (I can never get those to look that good), but it's a nice treat at the end of the day after they've done a cleaning. If you're looking for a reliable service and great people, give them a call!

I must say this is the best cleaning service I've used! I'm very particular and this company…read moreexceeded my expectations! I requested the same crew of ladies each month and the owner sends the same crew without any issues. The ladies work fast and cleaned my house thoroughly. They also make sure they use the right products for whatever they clean. I also love that a reminder is sent to confirm cleaning! The crew is always on time!!! I highly recommend Rocket Maid Service!!!!

Pleasure to work with, affordable, removed old insulation and replaced with new, replaced damaged…read moreair ducts, replaced ceiling vent covers, great communication, sent videos to keep me informed of progress, cleaned up after job complete like they were never there. Very satisfied

I found Maidcasa's card at a nearby apartment. Decided to give them a try at the house I am staying…read moreat as a renter in the Heights part of Houston. I found them to be affordable and professional in their communication and follow-ups. I got the deep clean. I think the deep clean could go just a little farther. While the house was already pretty dusty, I wish they captured more of the dirt in hard to reach places. But otherwise I found Maidcasa to be exactly what they promoted in their offering. I would recommend them to others.

my first initial house cleaning was scheduled for 3:00. At 4:00 I called and asked where the…read morecleaning crew was. I was told they are running an hour and a half late. I never got a heads up or phone call , I had to find out on my own. this was a red flag and I cancelled my membership

Quick and great service was provided, also had the job done on time and the day that I wanted.read more

This is a scammer, avoid at all costs. She caused house damage and concealed it so she gets paid in…read morefull, then continued to lie about it privately and publicly, then admitted that she caused the damage but she will pay for it in the future but of course she never did and didnt even refund. Just a warning to anyone else, avoid this scammer.