Reid Holm who owns Decker Electrician was recommended by Tri-Supply. We have a mirrored electrical socket within our mirror. Now that we're getting new mirrors we will need to move an electrical socket. Reid evaluated the socket and communicated that it was an easy move which could be done pretty quickly. He provided us a price quote, which seemed reasonable. Next step coordinate the mirror supplier with Decker Electric. read more

Came over for a garage door and light service. Reid made a simple repair and didn't even charge me for coming out Monday afternoon. Thanks!! read more

We have been using Decker Electric pretty much since Reid started the business in the late 1990s. He's the best! Explains everything he does and has solved several electrical problems that were confusing and even dangerous (like tree rats chewing through dining room chandelier wiring in our attic). I panicked a bit recently when we had an electrical issue with a couple of outlets and his old phone number no longer worked. An internet search for a website via Yelp revealed his "new" number and we're glad we found him instead of just moving on to try someone new. You can't go wrong with Reid Holm's Decker Electric. read more

I have used Decker Electric for several jobs at my house. Reid is extremely skilled and has taken care of projects such as lighting installation both outdoor and indoor, smoke detector installation, changing out electrical outlets and adding others. I would use him for any electrical need that arises, big or small. He is always reliable, reasonable and easy to communicate and schedule with. read more

I have used Decker for a couple of jobs now. I love Reid! Super fair, great quality work and very communicative. He recently installed an EV charger in my garage. He was efficient and his work was top notch. On top of that he was quick to file a permit for inspection so I can apply for a rebate with the city. I will definitely be recommending him and using him in the future! read more

Reid has been my electrician for almost 20 years. He has replaced outdated circuit boxes and put in outlets that were compatible with my house's mid-60s aluminum wiring. He has also done some additional projects like wiring security lights and putting outlets on my patio. Reid is super-friendly, always does a great job, and works hard to make sure the customer is happy! read more

We called Decker Electric to determine why an outlet was not working. Reid Holm responded promptly and came out on a Saturday morning to fix it (loose wiring). He also checked the main power boxes to make sure they were working properly. Reid was professional, knowledgeable and did the work efficiently for a fair price. Decker Electric is highly recommended. read more

Reid is a genuinely nice guy, an experienced electrician, and as trustworthy as any service person I've ever run across. We've called him on a number of smaller job over the years, and he's always been responsive, solved the problem promptly, and given reasonable pricing. Wouldn't hesitate to go to him first with the big job either. read more

$5000 to upgrade home service and replace my panel. Exorbitant prices slow, arrogant, unresponsive, misleading... The problems started when I made a request a couple of weeks before our Austin energy appointment for upgrading the home's service and new panel installation. I requested installation of an outlet and manual transfer switch for my panel so that I could connect my portable generator directly to it if the power goes out again. This is when the days and days of excuses started... #1 you can't do that, it would "cost thousands of dollars more - over $10,000" and require a new permit #2 "I'll install a plug directly on your furnace in the attic instead and if the power goes out, you can run an extension cord from the attic to the backyard and plug into the generator" [!!!!!!!] #3 The power is never going to go out like that again. (that was a favorite, along with "solar panels and Tesla batteries will take another 20 years to be good enough to use") #4 (after texting him a picture of my friend's panel that was done under permit by a licensed electrician). "Here is what I want, Reid". He replied "I will not put in some [illegal/not to code/other illogical nonsensical excuse]. "but Reid, they show this EXACT SOLUTION on This Old House" to which he replied "They do a lot of things on that show that I don't agree with". #5 The day of the panel installation he provided a brochure for an OTT system for a very expensive automatic power switchover device for the panel, which was completely unnecessary and far more complicated than the simple solution I asked for]. "here is a solution for you" #6 [After completing the panel work but before the inspector signed off and AFTER I paid him 90% of what I owned him], he watches the video from This Old House that shows how to do EXACTLY what I asked for from the very beginning- "a way to plug a portable generator directly to the panel when there is a power outage", he said, "oh yeah, I installed one of those for my mother 15 years ago". F.U., Reid. Then the price increases... He advised me via text on the morning of the panel installation that prices of supplies had gone up and it would cost an additional 300-400 over estimate. At the end of the day, he presented me with a bill that was actually $800 over budget! I paid him the balance less $500 because there was no confirmation that the permit was closed. Turns out that the inspector said he 1. didn't know that new panels required surge protectors (even I could have told you that, Reid) 2. the panel wasn't labeled. Interestingly, I had a long chat with the COA Inspector and he told me that not only was the generator plug I had requested completely to code, he thought it was a great idea! He even asked me to send him the video from This Old House. Why did I stick with this loser for 4 months? Because he filed the permit in September and held me hostage until the January appointment when Austin Energy could cut off the power. At the end of the day, the work was done and it passed inspection and my power has been working over the past few weeks. I found out that the final invoice was almost double what it should have been. Why did he become such a weirdo? I don't know but beware. Those who found him "honest and fair" is what I also thought in the beginning. Until I didn't. with cause. Bottom line - don't trust him or his estimates or that he will do what you ask for. read more

Sadly, I tried to get a quote from Decker, but never could get someone to come out. I called and left a message and also emailed, using the contact us section of their website. I received an email response asking me when I was available, I replied and never heard back. Its disappointing as a potential customer to be completely blown off. Maybe Reid does amazing work. Unfortunately, I'll never know. In closing, I pose a question: if I can't trust a company to return my phone calls or emails, can I trust them to do quality work on my home? Probably not. read more

I had Decker complete two jobs in my home. And while I trust the work that they do, I believe they are slower than average, which is a problem when you're paying by the hour. Jobs that were quoted at 1/2 - 1 full day typically took more like 2 days. Also, this is not the electrician to call if you want a nice finished look for your plugmolds and outlets. They are just nice guys with no sense of aesthetics. read more

We were very pleased with the job Decker Electric did for us. They re-wired two fixtures in our bathrooms so we could put up some modern lighting and they fixed the light/fan switch in our bedroom. Speedy service, friendly & attentive, great work! read more

I contacted Reid and company while I was in the discovery phase of purchasing a home. It needed quite a bit of work, and Decker Electric helped me identify all the critical items, as well as improvements that I could come back and do later if I wanted to watch my budget. When it was time to do the work, a bigger team showed up than I had expected, and spent a lot of time making sure things were done right. They actually did more than I had expected from the original quote. Very profesional and thorough, plus I feel better educated about codes and safety. I'll be calling Decker again the next time I need some work done. read more

Decker came out to install lights and also evaluate whether I could add or change switches. Their work was great, very professional. I really appreciated their honest explanation about the work related to the items I was requesting and in the end trusted their judgement to get the best results for what I needed at the time. I really appreciate that they were so trustworthy and knowledgeable. I expect to need more electrical upgrades later, and when I do, I will call them! read more

I called Decker Electric about a rental property of mine after searching for electricians on Angies List. My tenant said the power had gone off and one of the breakers in the box was buzzing and/or sparking. Reid Holm was responsive when I called, and quickly went to the house to check on it, the same day in fact. He told me that the entire service needed to be replaced. It's an older house and so that didn't seem too far-fetched to me. I asked him how much it would cost, and he told me $1,200. Interestingly, I had gotten an email from Angies List the day before with a deal for 200-amp service replacement for $1,343.00 from Efficient Air Conditioning. So, $1,200 being less than $1,343, I thought that what he was quoting me was a fair price and told him to go ahead and do it. He took care of scheduling it with the city and replaced it as promised on the scheduled day. This is where the problem started. He called me and said it was finished, and I gave him my credit card number to pay for it. Later that day I got an email receipt for the invoice for $2,300, almost double the $1,200 he had quoted me. I contacted him and he said he never told me it would be $1,200, he said he had told me it would be around $2,000. I, of course, think this is ridiculous. When I first found him on Angies list I printed out the info page, and when he told me $1,200, I had written it down on the paper, and also told my wife this was going to cost us $1,200. It makes no sense that I would agree to a $2,000 job when I had just gotten a coupon for $1,343. Of course he disagrees, and swears that he never said $1,200. I have no real recourse, because if I stop the credit card payment he will just put a mechanics lien on the property. I have to take a good bit of the blame since I was dumb enough to actually trust a contractor, and never asked for a proposal in writing. As I wrote above, he was responsive and punctual, and at least as competent as any electrician should be. But I feel like he took advantage when I didn't ask for a written bid and just went ahead and did the work and overcharged me, knowing that I wouldn't have any choice but to pay him. So, if you want to give him a try, I HIGHLY recommend you make sure you get a bid in writing first, and make sure that when you are paying him the invoice matches the bid. read more

Reid gave me a written estimate that was reasonable and better than the other estimate I'd received, including giving me some assessments on what work actually needed to be done (that is, he talked himself out of some money). He came out, did the work, and cleaned up very well after it was complete. He was very personable and easy to talk to. I am totally satisfied and will not hesitate to use him in the future. read more

I tasked them with installing additional kitchen, and bathroom lighting in a top-floor condo unit. They misplaced the holes in the ceiling for reset lighting , which can still be seen (they never properly patched, or outsourced a drywall professional to repair their measurement mistake.) Worse yet, they cost me hundreds of dollars as they ran all new electric through my HVAC return vent system, creating massive holes in the duct box to the attic, permanently leaking air into the attic space above. So basically, my closed HVAC system is now open to the attic and my electricity bills are 200+ per month in the summer months, as I'm trying to perpetually cool fresh hot attic air through the holes they put in my HVAC return system. It took me a long time to figure out the cause of the holes, it was the electrician. The only electrician I hired to install new lights in my bathroom and kitchen was Decker Electric. read more

The closer I look at Decker's work, the less impressed I am. A lot of it is not done correctly, and certainly it is not done as a long-term fix. read more

We have been using Decker Electric exclusively for about 10 years. The reason is they always show up on time, they are very polite, dress reasonably well, always clean up after their work is done. Their work has always been done correctly, they do not cut corners. The biggest reason is that the whole crew is so honest that I can trust them to be alone in my home without me having to watch them. I would recommend them to any of my friends. read more

These guys should have a 100 AWESOME reviews!!! They have been reliable, reasonable, more than helpful, just the type of electrician who comes to save the day! Not only is Reid, the owner, super nice and helpful, so are each and everyone apprentice that works with him. We tried another company, wary of not using Decker. Needless to say, HORRIBLE experience. Had to have Decker come out and fix their bad work. Will NEVER again, not use these guys. Thank you! read more

I first met Reed with Decker about 13 years ago. I've had Reed and/or his guys work on various projects at home and the office at least a dozen times. The work is always done right and the cost is reasonable. I highly recommend them. read more

Reid and his team have done great work at our house. They are on time, incredibly knowledgeable, and work until the job gets done. I highly recommend them! read more

I hired him last week to install 3 sensor lights and originally he quoted me approximately $150/light. Well the job went smoothly, "even better than expected", yet he billed me for $746. I talked to him about it and he said that it was fair as he had 3 electricians on the job, and did not even charge for his time. I had used Reid before, but never again. read more

I called Decker Electric at about 9PM Friday after that big storm the night before. Reid answered and set up an appt the very next day. His brother came out on time, gave me an estimate and got working. Thanks to them, I had power in my house within a few hours. They came out again Monday to finish the job. Reid and his brother were nothing but professional. I HIGHLY recommend them. I called about 4 electric companies and he was the only one that called back that night (the rest called back Monday). Synopsis: Great guys, reliable, stuck to the quote, came out on father's day weekend. They found themselves a new customer! read more

Over the last year or so Decker has performed two smallish residential jobs for me, the most recent being a couple weeks ago. Both times the electricians who came to the house were professional, competent, efficient, willing to work around the quirks of an old house, and they cleaned up after themselves. Regarding the most recent interaction, the Owner called me about a week following the job - just checking in and making sure everything was ok. I think this is the first time I've received such a follow-up call from any contractor I've ever dealt with and it was a nice touch to have such consideration even on a small job. Decker originally came as a recommendation from someone in my neighborhood. I will continue to use them and to recommend them to others. read more

Called several electricians for quotes. Reid was the first to call back and also the first to come out to to give us a quote . Then quote was very reasonable and was also well under the competition. Reid and his crew completed the work in a timely manor and they were very professional. Reid was also very patient while answering our abundance of questions. Based on my experience with Decker electric I would highly recommend them to others. I would not bother calling another electrician at this point. -Jon read more

Decker Electric offers superior, responsive customer service. Our company, Corporate Lodging Consultants, started using them a year ago and with each visit they have exceeded our expectations. One notable service was a next day install needed for a migration project. We could not have completed our work without it. Their electricians and data techs are knowledgeable and communicate their process every step of the way. I recommend Decker Electric to anyone who needs professional service done right the first time! read more

I've been in my old house over 5 years and got in touch with Decker early on based on a friend's recommendation. I have had them out for projects several times over several years. They are sterling and I can't imagine calling on anyone else. I've had exterior and interior lights and ceiling fans installed in places that never had a fixture, as well as replacing existing fixtures. Whether he does the work himself or not, the owner, Reid has been on site for every job. His staff has been the same two young men on each job, but one, and that kind of continuity is a very good sign. They also clean up after themselves. Every bill has been well within my expectations for the job and they've always been promptly available and easy to coordinate with. read more